Lenny Lemons Reviews 295

TrustScore 2.5 out of 5

2.6

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See what reviewers are saying

Rated 1 out of 5 stars

I ordered an item for my grandson. Never received it. Tracking number does not work. Emailed and still waiting. Planning to file a complaint with BBB. I think they are scammers.

Rated 5 out of 5 stars

These masks I bought, they are actually annoying, as now my daughter will only wear this brand. No other mask will do. Ugh. Fortunately, these masks, are comfortable, effective (she hasn't been sick... See more

Company replied

Rated 4 out of 5 stars

I’ve purchased several pieces from Lenny Lemons since my daughter was born. The first few purchases were hit or miss, some great quality pieces and some not so much. I decided I wanted to ensure my in... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service! I was informed one item I picked out was out of stock and they told me I could pick something else out around the same price. I told them what I’d like instead (it was a co... See more

Company replied

Company details

  1. Baby Store
  2. Children's Store

Information provided by various external sources

Lenny Lemons is one of the leading baby clothing stores offering a wide selection of trendy clothes, shoes & more for newborn baby boys & girls.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

295 reviews

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Rated 5 out of 5 stars

The cutest clothes around and great…

The cutest clothes around and great customer service! We love Lenny lemons and would recommend 10/10 😍

August 24, 2021
Unprompted review
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Reply from Lenny Lemons

Aww, thank you so much, Ally!! ❤️❤️ We really appreciate your feedback. 😘 Feel free to reach out to us at hello@lennylemons.com should you need our help with anything.

Take care! 😘

Lenny Lemons Team xx

Rated 5 out of 5 stars

How cute my boy is wearing this silk…

How cute my boy is wearing this silk pajamas! I in love! Fast delivery too!

August 24, 2021
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Reply from Lenny Lemons

He is a CUTIE!! 🥰 Thank you so much for your great feedback, mama! 😘 Should you need help with anything else, please don't hesitate to reach out to us at hello@lennylemons.com 💕

Lenny Lemons Team xx

Rated 5 out of 5 stars

Very pleased!

We got one dress from them so far and are completely obsessed with how cute it was and the quality was great!!

August 18, 2021
Unprompted review
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Reply from Lenny Lemons

Aww, thank you so much mama for sharing! ❤️ We hope to see more photos of your baby wearing our products. 🥰 Feel free to reach out to us at hello@lennylemons.com should you have questions or if you need assistance.

Have a wonderful day!

Lenny Lemons Team xx

Rated 5 out of 5 stars

Lenny Lemons is a great store

Lenny Lemons is a great store. My little one has been using his products since he was a baby, we love it! The fabric of the clothes is soft and very durable. The size fits them perfectly and the quality is great, they have to spend months washing the products to make them look worn or deteriorated.

August 3, 2021
Unprompted review
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Reply from Lenny Lemons

Hi Kimberling,

Thank you so much for your feedback. We really appreciate it! ❤️ We love to see your baby photos and if you need further assistance, please don't hesitate to reach out to us at hello@lennylemons.com . We'd be happy to give you special offers too on your next order.

Have a wonderful day! 😘

Lenny Lemons Team xx

Rated 5 out of 5 stars

Great fabric

Great fabric. Love all the great styles lenny lemons carry for the kiddos. I love their collection.

August 2, 2021
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Reply from Lenny Lemons

Aww, thank you! ❤️ We really appreciate your feedback, Swati! 🥰 If you need further help or want to know our latest promotions, feel free to email us at hello@lennylemons.com. We'll be happy to help you. 😘

Enjoy your day!

Lenny Lemons Team xx

Rated 5 out of 5 stars

Good Quality-Good Fit

Great quality and Good patterns.
They are very soft and the price is great too.
We frequently use this brand for my son.
The fabric is so lightweight and super comfortable.

August 2, 2021
Unprompted review
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Reply from Lenny Lemons

Hi Kushal!

We're so glad you love the products you have ordered from our store. Thank you so much for sharing your great feedback! ❤️

Should you need further assistance or want to check for special promotions, feel free to reach out to us at hello@lennylemons.com . We'll be happy to help! ❤️

Lenny Lemons Team xx

Rated 2 out of 5 stars

Customer service can't be bothered to do their job

These low ratings are completely justified. I got clothes for my daughter as a gift, and most of my order came in more than a month ago, save for one piece. Instead of tracing my order like every other retailer does as best practice, they want ME to chase down the gift items and photo the pieces I wasn't missing so that they can chase down the one that was. They're too lazy to address the problem of their own creation, instead they want to distract me with meaningless busy work. I've requested a refund, I'll write a follow-up review on that experience if it runs similar to this one.

August 1, 2021
Unprompted review
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Reply from Lenny Lemons

Hi Keenan,

We really appreciate your feedback. We are sorry to hear that you didn't get your complete order. Rest assured we're to help you with your order. Please send us an email at hello@lennylemons.com and we will be more than happy to assist you with your concern. You can also give us a call at +1 720-778-3261 for immediate help.


- Lenny Lemons Team xx

Rated 1 out of 5 stars

The delivery time was ridiculous/sizes way off

The delivery time was ridiculous - almost 2 months. I ordered several outfits and the sizes are all "off" - one is supposed to be 12 months and is so small it might fit a 3 month old. I'm really disappointed and will never order from Lenny lemons again. Quality was average.

July 22, 2021
Unprompted review
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Reply from Lenny Lemons

Hi,

Thank you for your feedback. We are sorry to hear that you are not happy with the product that you received. Rest assured we're to help you with your order. Please send us an email at hello@lennylemons.com and we will be more than happy to assist you with your concern. You can also give us a call at +1 720-778-3261 for immediate help.


- Lenny Lemons Team xx

Rated 4 out of 5 stars

Hi I ordered 3 items fromLenny Lemons

My order number is US48398.
DATE I ORDERED 11-05-2021
HELPLINE 919-939-2544
I ordered a top and dress
The top was ok but the dress was not like the image shorter than expected and a different material and the top that came with it was a thin net thing I WANTED TO RETURN IT FOR SO i contacted the customer was very helpful and the communication between the two of us was excellent. needed to do a return of all my items for a full refund and the online form was not working correctly to process it, so the agent was able to issue me a return label and start the process. Was very helpful and quick!!

July 19, 2021
Unprompted review
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Reply from Lenny Lemons

Hi Glenda,

Thank you so much for your feedback. We are sorry to hear about your concern with the item but we are glad to know that we were able to make this right with you. Should you need anything, please don't hesitate to contact us back.

Have a wonderful day.

Lenny Lemons Teamxx

Rated 3 out of 5 stars

Love their clothes, quality, style, colors-but shipping took FOREVER!!

I LOVE every single item I got from Lenny Lemons! It’s not cheap baby clothing, but they’re unique and sooo adorable! The quality is very nice and doesn’t feel cheap and washes well, shrinks as all other baby clothing brands do. Sizing is pretty spot on, if anything I’d say a TINY TINY bit small, but barely. I really loved the colors for their baby boy clothing and how muted, neutral, dusty and not super vibrant or baby-ish their colors are! That was one of my favorite things thst drew me to the Instagram ad that sucked me into placing my very large order! Lol. My only complaint is their shipping time!! It took FOREVER for my order to come! Wayyy too long, to the point where over half of my items don’t fit my son anymore! I ordered over one month ago and just got them! So order/size up so they’ll still fit when u get them.

July 7, 2021
Unprompted review
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Reply from Lenny Lemons

Hi Amy,

Thank you so much for your feedback. We're happy you are satisfied with your order but if there is any concern with the item(s) received, please send us an email at hello@lennylemons.com and we'd be glad to help. You can also call us at +1 720-778-3261 for immediate assistance.

Have a wonderful day!

- Lenny Lemons Teamxxa

Rated 5 out of 5 stars

I ordered the Scarlett Sleevless…

I ordered the Scarlett Sleevless bodysuits and although the straps are slightly too long, these work great for what I need and wanted. They fit well other than the straps. I ordered 6 month size for my 4 1/2 month olds.

June 18, 2021
Unprompted review
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Reply from Lenny Lemons

Hi Shelby,

Thank you so much for your feedback. We're glad you are satisfied with your order. Please don't hesitate to reach out to us at anytime should you need our help.

Have a wonderful day!

Lenny Lemons Teamxx

Rated 5 out of 5 stars

Loved the products I ordered.

June 14, 2021
Unprompted review
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Reply from Lenny Lemons

Hi Amanda,

Thank you so much for your feedback. We're glad you are satisfied with your order. Please don't hesitate to reach out to us at anytime should you need our help.

Have a wonderful day!

Lenny Lemons Teamxx

Rated 5 out of 5 stars

Great clothes

Great clothes, shipping does take some time!

June 9, 2021
Unprompted review
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Reply from Lenny Lemons

Hi Raven,

Thank you so much for your feedback. We're glad you are satisfied with your order. Please don't hesitate to reach out to us at anytime should you need our help.

Have a wonderful day!

Lenny Lemons Teamxx

Rated 1 out of 5 stars

DO NOT WASTE YOUR MONEY

It took to long and the clothes were not as they were advertised. Cheaply made and something you would get at a flea market of beauty supply store. The fact that I am just now getting this link to leave a review almost 2 months later is crazy!

June 7, 2021
Unprompted review
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Reply from Lenny Lemons

Hi Hope,

Thank you for your feedback. We are sorry to hear that you are not happy with the product that you received. Rest assured we're to help you with your order. Please send us an email at hello@lennylemons.com and we will be more than happy to assist you with your concern. You can also give us a call at +1 720-778-3261 for immediate help.


- Lenny Lemons Team xx

Rated 4 out of 5 stars

Could’ve fit better :(

Super cute but is not true to size. Ordered a 3t and it’s way too small :(( recommend going up a size or even two considering the arm straps can be tightened. A bonus but not when it’s to small. But for others, it looks 100% like shown in the pictures!

May 30, 2021
Unprompted review
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Reply from Lenny Lemons

Hi Steph,

Thank you so much for your feedback. We're happy you are satisfied with your order but if there is any concern with the item(s) received, please send us an email at hello@lennylemons.com and we'd be glad to help. You can also call us at +1 720-778-3261 for immediate assistance.

Have a wonderful day!

- Lenny Lemons Teamxx

Rated 1 out of 5 stars

Item Never Received- "Lost in Transit"

April 18th was the date that I didn't do my homework properly, I should've researched this phony company long before placing an order. We had family photos on May 9th and waited for the item, thankfully my sister-in-law was able to make an outfit for our son. I received the item (I ordered more than one, but only got one) on May 19th. It's cheap and will probably shred to pieces in the wash. The customer service continues to serve me the run-around. Stating that they will send a replacement, but I've told them that I was a refund... I've already needed the item and that chance has come and gone. Shame on me for not checking into this awful company before spending hard-earned money on air.

May 22, 2021
Unprompted review
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Reply from Lenny Lemons

Hi Katelyn,

We are so sorry to hear about your experience but thank you for sharing it as well for we will use this as a lesson for us to continually improve both our products and service. If you could send us an email at hello@lennylemons.com, we will do our best to make this right with you. You can also call us at +1 720-778-3261 for immediate assistance.


Lenny Lemons Team xx

Rated 1 out of 5 stars

SCAM ALERT

I’ve been waiting for part of my order since February. I asked for a refund but they said they will reprocess the order instead, they even admit that the package was lost according to their tracking. I insisted on having my refund but the communication went dark. They totally ignore me. This is a company from oversea. A total scam!!! DO NOT ORDER!!

Please do NOT tell me to email to "hello at lennylemons.com", because you guys don't reply back, just like other 99% of the angry customers are going through right now.
I wish there is something we could all do, to take action and take down this FAKE oversea online company.

May 18, 2021
Unprompted review
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Reply from Lenny Lemons

Hi Yvolus,

We are so sorry if you feel that way towards us. We do our best to give you the best Lenny Lemons experience but sometimes, things do not go as planned. Whatever issue you had with your order or bad experience you had with us, please send us an email at hello@lennylemons.com and we will do our best to make sure that it is addressed and that you are a one happy customer. You can also call us at +1 720-778-3261 for immediate help.

- Lenny Lemons Teamxx

Rated 5 out of 5 stars

On-time shipping, product as described.

I was nervous after placing my order because I saw many reviews saying it took months for them to receive their order. I was VERY pleased to have received my order within 12 days of ordering it! The safari jumper I bought for my little girl is very cute - I can’t wait to have her wear it for themed photos next month!

April 30, 2021
Unprompted review
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Reply from Lenny Lemons

Hi Jessica,

Thank you so much for your feedback. We're glad you are satisfied with your order. Please don't hesitate to reach out to us at anytime should you need our help.
Have a wonderful day!

Lenny Lemons Teamxx

Rated 2 out of 5 stars

Sent me the wrong color

The dress I ordered is so cute! I’m just very annoyed because they sent me the wrong color and it took a month to get here. I needed this dress for one of the flower girls at my wedding and now it’s so late to order another or even send this one back. It is a very cute dress but not worth the hassle.

April 25, 2021
Unprompted review
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Reply from Lenny Lemons

Hi Hallie,

Thank you for your feedback. We are sorry to hear about your experience. Please send us an email at hello@lennylemons.com and we will be more than happy to assist you with your concern. You can also call us at +1 720-778-3261 for immediate help.
Have a great day!


Lenny Lemons Team xx

Rated 5 out of 5 stars

Love the romper it fits my baby…

Love the romper it fits my baby perfectly for Mother’s Day photos! However the overalls was way too small and I ordered a 4T-5T looks more like 6-9 make month clothing, so unfortunately I have to return and or exchange it.

April 24, 2021
Unprompted review
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Reply from Lenny Lemons

Hi Krystal,

Thank you so much for your feedback and we are sorry to hear about what happened. We're glad you are satisfied with your order. Please send us an email at hello@lennylemons.com regarding the item that you would like to replace and we'd surely be glad to assist you with it.

Have a wonderful day!


Lenny Lemons Teamxx

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