Delivery service was poor. They refunded the shipping costs but still don’t make a difference. I wouldn’t buy from them again. Lens quality is also below average
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See what reviewers are saying
First time ordering from this company and was pleasantly surprised! Very affordable year long lenses and being UK based meant I got my order quicker than a lot of other lens sites I've used before.... See more
Company replied
I was looking for some red lenses for my first Halloween ever and I found a pair perfect fir my demon costume. Lensmate choice fur red styles was wide but the Twilight Bella Red contact lenses were m... See more
Company replied
At first i struggled to get lenses in the colour i wanted due to them being out of stock rapidly, however they were very quick to respond, communicate well and solve my problem by offering me a variat... See more
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Company details
Written by the company
LENSMATE is a family-run cosmetic contact lenses company, selling a range of coloured contact lenses, ideal for parties, cosplay and events such as Halloween. Whether you're shopping for a photoshoot or night out, fashion contact lenses add a touch of personality to every photograph. All of our cosmetic lenses are fully CE certified and ISO tested so you can be sure they're safe. With fast delivery and 5 star customer service we focus on providing quality products that won't break the bank. Give us a try today.
Contact info
Unit 16 Roundhouse Court, Buckshaw Village, PR7 7JN, Chorley, United Kingdom
- 01257 781 168
- hello@lensmate.co.uk
- lensmate.co.uk
Breach of guidelines
Speedy delivery and friendly service
Speedy delivery and friendly service, would use again!
July 22, 2024
Unprompted review
Reply from LENSMATE
Hi Bridget, thanks so much for your review, glad you are happy with our service!
I ordered three pairs of contact lenses…
I ordered three pairs of contact lenses and was pleased with two of them. They had a great color and a really natural look. However, I was disappointed with the third pair, as the picture and color did not match. Despite this, I would still order again.
July 17, 2024
Unprompted review
Reply from LENSMATE
Hi Ramila! Thank you for your review and glad you were happy with the lenses and that you would return to us in the future. Re. the third pair, would you mind emailing us to let us know which ones they are? Thanks!
Not good
Not good , contacts look fake . Eye colour isn't what it says it is . I don't see how you have 5 star reviews you must be paying people
July 9, 2024
Reply from LENSMATE
Sorry to hear that Claudia, but unfortunately the rest of our glowing five star reviews say the issue is with you, not the products. You complained that the colour didn't look natural to you, which is of course subjective, but that doesn't mean something is fake. Sorry to sound rude, but your attitude stinks (from your emails).
Really quick delivery amazing products…
Really quick delivery amazing products and got a cute note and some sweets will DEFINITELY be purchasing stuff here again
July 1, 2024
Reply from LENSMATE
Thank you sooo much Abby! :)
Me again
Me again! :) got my lenses and love em! As always 5stars and thank you so much for my thank you cards lens case and of course haribo!!
June 28, 2024
Reply from LENSMATE
Hi Zoe, hope you love the lens case- the constellation ones are my personal favourite! Thanks again for leaving us another lovely review, it really helps small businesses like us! :D
super comfortable lenses and rapid order delivery
these are the most comfortable lenses ive ever worn
they are so easy to put in and more importantly remove.. high water content!
recent order mishap, rectified in one email and shipping replacement pair FOC.. now that is customer service!!
July 9, 2024
Unprompted review
Reply from LENSMATE
Hi Stu, thank you for the review- we pride ourselves on selling high quality lenses it's so good to hear that our customers agree! Thanks for taking the time to write this :)
Arrived on time and in perfect…
Arrived on time and in perfect condition. I'm learning how to put in contacts. Lensmate have made it really simple thanks.
June 16, 2024
Reply from LENSMATE
Thanks for the amazing review Samuel, it means the world to us. Enjoy your contact lens journey!
literally the best contact lenses ever
literally the best contact lenses ever, such good quality and got me SO many compliments. absolutely amazing company, will definitely be ordering again:)
July 6, 2024
Reply from LENSMATE
Thanks so much for the lovely review Daisy! We're so pleased you're happy with our lenses and service.
Amazing
Amazing contacts and great customer service only issue i had was with royal mail messing around but would hole heartedly recommend getting contacts from here especially if your on a tight budget for cosplays 🖤
June 19, 2024
Reply from LENSMATE
Thank you so much Scarlett for your lovely review, it means the world to us. So pleased you're happy with your contacts. Feel free to share your awesome cosplay images with us for the website! :)
They didn’t have what I ordered but…
They didn’t have what I ordered but recommended others similar great service swift delivery
June 19, 2024
Reply from LENSMATE
Thanks so much for the lovely review Ellie!
Fast shipping
Fast shipping, colours are quite good even with slight comparison to online vs natural light. Overall quite happy with label on tin.
June 16, 2024
Reply from LENSMATE
Thanks for the lovely review Jay, we're so pleased to hear you're happy with your Lensmate experience.
The lenses were sent very quickly and…
The lenses were sent very quickly and were packaged well. Everything goes very easily and without any problems, I recommend Lensmate to everyone.
June 12, 2024
Reply from LENSMATE
Thanks for the lovely review Sibel, we're so pleased you enjoyed your shopping experience with us. Enjoy your lenses!
I ordered two pairs of lenses…
I ordered two pairs of lenses separately and both arrived incredibly fast. The package came with a personalised note to thank me for my purchase as well as a complimentary lens case. The lenses themselves are beautiful and so comfy. I was so happy to wear them and they really were the cherry on top for my cosplay! Thank you <3
May 24, 2024
Unprompted review
Reply from LENSMATE
Thanks so much for your lovely review, Sadie, we're so pleased to hear you loved your lenses! :)
Highly recommend
June 4, 2024
Reply from LENSMATE
Thanks so much Demi, so pleased you had a great experience with us and love your lenses. Hope to ship to you again soon!
Great Lens Store!
First time ordering from this company and was pleasantly surprised! Very affordable year long lenses and being UK based meant I got my order quicker than a lot of other lens sites I've used before.
I bought two pairs of lenses for cosplay, both were comfortable, bright and the preview photos gave me a good idea of how they'd show on my darker eye colour.
All in all, I'll definitely be using this site again!
May 28, 2024
Reply from LENSMATE
Thanks so much for your lovely review, your kind words mean the world to us as a small business. So, so happy you loved your lenses and enjoyed the whole experience. Hope to ship some more beautiful lenses out to you soon! :)
Love the lenses!
Love the lenses! Arrived quickly, as described and look great! Thank you :)
May 15, 2024
Reply from LENSMATE
Hi Olivia, glad your happy with them! Thanks for leaving us a review :)
I love this company
I love this company, superfast delivery, highly recommended. Product is great.
May 15, 2024
Unprompted review
Reply from LENSMATE
Hi Rachel, thanks for the lovely words, super happy you love the lenses and our fast delivery!
Love this company
Arrived really quickly, well packaged and with a hand written note which was very sweet. Only used one set of lenses so far but I loved them! Super comfortable to wear and very vivid colour. Thank you
April 25, 2024
Reply from LENSMATE
Hi Natasha! Glad your happy with the lenses, thanks so much for taking the time to leave us a review :)
Reply from LENSMATE
Thanks for the lovely review Anna, we're really pleased to hear that you were happy with your lenses. Enjoy! :)
Great selection
Best selection of coloured plano lenses I’ve found so far for cosplay! Quick delivery too.
April 29, 2024
Reply from LENSMATE
Thanks for the kind review Connor, we hope to ship more lenses out to you soon!
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