Delivery service was poor. They refunded the shipping costs but still don’t make a difference. I wouldn’t buy from them again. Lens quality is also below average
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First time ordering from this company and was pleasantly surprised! Very affordable year long lenses and being UK based meant I got my order quicker than a lot of other lens sites I've used before.... See more
Company replied
I was looking for some red lenses for my first Halloween ever and I found a pair perfect fir my demon costume. Lensmate choice fur red styles was wide but the Twilight Bella Red contact lenses were m... See more
Company replied
At first i struggled to get lenses in the colour i wanted due to them being out of stock rapidly, however they were very quick to respond, communicate well and solve my problem by offering me a variat... See more
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Company details
Written by the company
LENSMATE is a family-run cosmetic contact lenses company, selling a range of coloured contact lenses, ideal for parties, cosplay and events such as Halloween. Whether you're shopping for a photoshoot or night out, fashion contact lenses add a touch of personality to every photograph. All of our cosmetic lenses are fully CE certified and ISO tested so you can be sure they're safe. With fast delivery and 5 star customer service we focus on providing quality products that won't break the bank. Give us a try today.
Contact info
Unit 16 Roundhouse Court, Buckshaw Village, PR7 7JN, Chorley, United Kingdom
- 01257 781 168
- hello@lensmate.co.uk
- lensmate.co.uk
Breach of guidelines
I already left a review but happy to re…
I already left a review but happy to re iterate the customer service I recieved was class A+.
April 25, 2024
Reply from LENSMATE
Hi Ellen, thanks so much! :D
Reply from LENSMATE
Hi Ionela, glad your happy with the lenses and the fast delivery- thanks for taking the time to leave us a review :)
only wore once
I've bought a couple of sets, came quick and also got cases to store them, which absolutely amazed me. And for the lenses, all I can say is "what lenses?" because I put them (purple ones) in and couldn't feel a thing! A+ for prices, discounts and postage. Definitely will have a look next time I'll be in need for more :)
April 24, 2024
Unprompted review
Reply from LENSMATE
So glad your happy with our service and the contact lenses! Thanks for leaving us a review! :)
Reply from LENSMATE
Hi Nova, glad your happy with them! Thanks so much for leaving us a review :)
Best wee Indy business ever.!
Best wee Indy business ever.!!
First off, when I was looking for daki lenses to complete a recently purchased cosplay I was apprehensive about using the site but I am glad I took the plunge.
Not to mention the wee notes they add into their wee packages so much!
One of the things I love shout them is the fact they are affordable and won't break the bank, especially when cosplays themselves can be so expensive itself finding lenses that are good quality and affordable usually don't go well in one sentence, especially being able to get TWO PAIRS for £20
I am looking forward to having a long a prosperous relationship with them, I look forward to the day they get bigger as they deserve all the exposure
They are always letting me know when they add new things to their site as they are continuing to add more to their line, their site is easy to navigate an everything is so organized and easy to find, by anime, cleaning supplies and accessories for keeping the lenses in tip top condition
So again, lensmate keep up the hard work you do!
April 17, 2024
Unprompted review
Reply from LENSMATE
Hi Sakura, wow thanks so much for the kind words- we want to be the best we can be and as you say are adding new lines all the time to keep things fresh! Thanks so much for taking the time to leave us a review!
Superb delivery and awesome product…
Superb delivery and awesome product can’t wait to try these on !!! Thank you
March 27, 2024
Reply from LENSMATE
Thanks so much for the lovely review, Camille! We're so pleased you enjoyed your shopping experience with us.
Reply from LENSMATE
Thank you David, we appreciate the kind words! :)
awesome lenses
quick delivery and i received the correct lenses, they also provided a hand-written thank you card which I think was really sweet and what prompted me to leave a review. I believe the person calling them frauds is a fake review, even the woman in his profile picture isn’t real 😭.. the lenses look great though and I’ll leave another review when I get chance to wear them :-)
March 12, 2024
Unprompted review
Reply from LENSMATE
Thank you so much for this amazing review, we really appreciate your kind words and are so happy you can see through that disgusting negative review. Hope to post more to you soon! :)
Quick delivery
Quick delivery, perfectly packaged, lovely handwritten note thanking me for my order - great contact lenses, which also came with a case. Fantastic. Would shop again.
January 31, 2024
Reply from LENSMATE
Thanks Elizabeth we really appreciate your kind review. We hope to deal with you again soon! :)
Amazing quality
Amazing quality! Looked so nice and was so comfortable to wear.
February 3, 2024
Unprompted review
Reply from LENSMATE
Thanks Skye I'm glad you are happy with our lenses! Thanks for taking the time to leave us a review.
I sent you medical reports from 2 days…
I sent you medical reports from 2 days ago and my previous doctors emails! I'm in real pain my eyes are very infected you're a frauds company you can't treat customers like this DON'T IGNORE MY EMAILS AND COMPENSATE ME IMMEDIATELY! I'm in pain, I barely can see, I'm sensitive to light now and I wear sunglasses all the time can't open my eyes! I have consumer rights! COMPENSATE ME! BAD QUALITY PRODUCTS!
January 15, 2024
Unprompted review
yVery Good
Reliability - The product was as described and came well packaged. Punctuality - The product was dispatched promptly and arrived well within their time scale.
Economy - Their products are good quality and well priced
Communication - Was good and personalised . I will use this company again and recommend them to anyone
January 9, 2024
Unprompted review
Reply from LENSMATE
Thank you so much for your lovely review, Tracey, we really appreciate it and are so pleased you like your lenses and new case! Enjoy them and we hope to deal with you again soon.
Great quality
Great quality, fast deliver and great customer services. 10/10 highly recommended ☺️
December 14, 2023
Reply from LENSMATE
Thanks so much Sam, your lovely review is very much appreciated it!
Looking fantastic but have not tried…
Looking fantastic but have not tried it yet .can't wait to fry this beautiful colour lenses. Packing was excellent. Thanks
November 15, 2023
Reply from LENSMATE
Hi Gurwinder, we hope you love the lenses! Thanks again for your order and for taking the time to leave us feedback :)
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