Lenssaver.co.uk Reviews 3,354

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

Been using this company for years for lenses, great service quality products and if you ever need them customer service are great

Rated 5 out of 5 stars

Every business claims they have the lowest prices, best service, highest quality, etc. Well, Lenssaver actually does have all of that. Every time I buy contact lenses, I compare all the sites to try... See more

Rated 5 out of 5 stars

I've used a lot of contact lens suppliers over the past 20 years and LensSaver.co.uk is the best hands down. Their prices are the most competitive, delivery is always fast, and their customer service... See more

Rated 2 out of 5 stars

I order some lenses on the 20th August, after a week I contacted them as I hadn’t received them or even an email saying they had been dispatched. They told me the delivery company lost them and they w... See more

Company details

  1. Contact Lenses Supplier
  2. Optical Wholesaler
  3. Optician

Information provided by various external sources

Top brand contact lenses, dispatched and delivered fast; the very same day for Central London. Free optical advice consultations with every purchase of prescription lenses. Save ££££'s on high street prices at Lenssaver,. * Same Day Dispatch With over a million prescriptions in stock, we can dispatch your order on the same day if it is placed before 5pm. Never run out of lenses when you shop with Lenssaver.co.uk.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Not a great start....

I placed an order on Wednesday with Lenssaver as my usual supplier had increased their prices. The postal rate and method (Royal Mail Tracked @ £3.95) is the same for both companies and they normally arrive next day. I recieved an automated email which indicated I'd be emailed when my order had been dispatched. I still hadn't received my lenses or a dispatch email by Monday so had to call Customer Service. The person I spoke to said they'd been dispatched on Saturday but he couldn't follow up with Royal Mail until the next day. I then received a message from Royal Mail to say my lenses would be delivered on Wednesday - a week after placing my order. Apart from the inconvenience of having to chase my order, the delay in delivery meant I had to wear my monthly lenses for an extra couple of days. I will give Lenssaver a second chance but if the same thing happens again I'll be looking elsewhere.

February 5, 2022
Rated 1 out of 5 stars

A review e mail but no lens

If the lens arrived I would be able to review.Had to leave on holiday without lens.So not impressed.It’s been 10 days since order and apart from a leave a review e mail nothing.
Go somewhere else if you want prompt service.

January 22, 2022
Rated 5 out of 5 stars

Simple to reorder!

Always reorder my prescription with Lenssaver. Quick to order, fast delivery service, quality Acuvue lenses, better value than local optician. Simple.

January 21, 2022
Rated 4 out of 5 stars

Convenient and Good Quality

I already have a prescription but don't wear my lenses often so this way of buying them is more convenient than the pay-monthly plan I used to be on, which gave me far more lenses than I used. Good quality, branded lenses, easy to order and with home delivery.

January 19, 2022

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