Leonidas Kensington Reviews 462

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the chocolates, which are often described as delicious and superb. Many reviewers highlight the efficient and speedy delivery service, noting that orders arrive promptly and are well-packaged, often in perfect condition. The overall service, from ordering to communication, is frequently commended for its helpfulness and reliability. Some people were dissatisfied with the communication regarding delivery, and a few mentioned that their chocolates, while good, had very similar fillings. Additionally, one customer received a crushed outer box, though the chocolates inside were undamaged.

What people talk about most

Product

Consumers find the product to be of excellent quality and delicious. Many reviewers praise the chocolates,... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the excellent quality of the... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the speedy and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and friendly... See more

Order

Clients share positive opinions on order. Many customers praise the easy ordering process, clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The best chocolates ever. First discovered in Brussels! Introduced to my family. The manon cafe ones are my fave (they are the white ones). Then i used to buy them in Harrods and Selfridges. Now you... See more

Rated 5 out of 5 stars

I bought the Neapolitan box of mini-chocolate bars to have with our Special coffees and Biscoff biscuits, either on our own or with friends, when they visit. They are excellent in range of flavours, i... See more

Rated 5 out of 5 stars

I have been buying Leonidas chocolates for my wife for 50 years - initially in Belgium, then France, Germany, the Netherlands, Greece, Italy and Spain, and if course London. She still loves me so you... See more

Rated 5 out of 5 stars

Bought some chocolate from italy asking them to deliver to my daughter on a specific day/hour. I also asked them to kindly add a greeting card. they fully managed my asks with perfect accuracy!!! And... See more


Company details

  1. Chocolate Shop
  2. Chocolate Artisan
  3. Chocolate Factory

Written by the company

Leonidas "The Prefered Belgian Chocolate" Boutique Belgian chocolatier


Contact info

4.8

Excellent

TrustScore 5 out of 5

462 reviews

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1-star

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Rated 1 out of 5 stars

Expencive Dissapointment…

Should have been assortment were nearly all marzipan favoured which the recipient did not like if the description had been clearer These chocolates wold not have been purchased so a very disappointing gift

July 31, 2023
Rated 4 out of 5 stars

Chocolates are delicious

Chocolates are delicious, however received selection included white chocolates which were not on order. This was a gift for someone who doesn’t like white chocolate.

Customer service was quick to respond and sent some additional correct chocolates to rectify this mistake. Thank you.

July 23, 2023
Rated 5 out of 5 stars

Delivery

Delivery arrived very quickly as usual I have found. Chocolates scrummy and are disappearing fairly quickly. Well done.

July 12, 2023
Rated 5 out of 5 stars

they’re braw!

it’s leonidas
they’re amazing (albeit not vegan friendly)

quick delivery, and all round amazing

June 29, 2023
Rated 1 out of 5 stars

I ordered Non Alcoholic chocolates and…

I ordered Non Alcoholic chocolates and you sent chocs with alcohol. I sent a message as soon as i noticed and received a telephone call with profuse apologies. I received a further box a few days later. It was not the first time this has happened. At least Leonidas did their best to put things right.

June 27, 2023
Rated 5 out of 5 stars

Best Belgian chocolates and great service

I’ve been buying these superb Belgian chocolates from Leonidas Kensington for several years now, both in person at the lovely little shop in Kensington arcade and online. The owners and staff are friendly and helpful and the online ordering service is prompt. An ideal gift to send someone for a special occasion.

May 14, 2023

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