LeoVegas Italia Reviews 

2,065
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

I meant to check one casino thing and ended up checking two. I saved a slot, checked the cashier, and found both again the next day. And yep, my Mastercard withdrawal line stayed visible from pending... See more

Rated 5 out of 5 stars

I set a weekly deposit limit before playing. Tried changing it straight away and the site correctly blocked the change.

Rated 5 out of 5 stars

already grumpy, so I noticed when game contribution made me drop the bonus, but at least it was clear

Rated 1 out of 5 stars

The 3-D Secure code kept arriving after it had already expired, so every deposit looped back to the start. PostePay was “accepted” and then reversed with no reason beyond a template paragraph. Even th... See more

Company replied

Company details

  1. Online Casino or Bookmaker
  2. Casino
  3. Gambling House
  4. Gambling Service
  5. Gaming service Provider
  6. Online Sports Betting Vendor

Written by the company

LeoVegas.it è un Casinò online multipremiato – autorizzato e regolamentato dall'Agenzia Dogane e Monopoli (ADM) – che offre un'ampia selezione di giochi, dalle slot ai tavoli live, e di scommesse sportive. Leader dell’innovazione nel settore mobile, l’azienda si impegna costantemente a sviluppare nuove funzionalità per migliorare la qualità di gioco sui dispositivi elettronici, con l’obiettivo di offrire la migliore esperienza di gioco possibile anche su mobile. La sezione Casinò include oltre 1.500 slot, mentre il Casinò Live propone un’ampia varietà di giochi dal vivo sia classici, come blackjack e roulette, che innovativi, come i game show. La sezione Sport offre quote competitive per scommettere su competizioni e gare degli sport più popolari, come calcio, tennis e basket, ma non solo. LeoVegas mette, inoltre, a disposizione vantaggiose Offerte di Benvenuto Casinò, Casinò Live e Sport, che includono free spins, bonus e vincite potenziate, e promozioni quotidiane su slot, tavoli dal vivo ed eventi sportivi. I giocatori possono sfruttare una vasta gamma di metodi di pagamento sicuri e affidabili, per gestire i propri fondi in modo semplice e veloce, e registrarsi tramite SPID per un processo di registrazione ancora più rapido e sicuro. Il team di Assistenza Clienti italiano è sempre a disposizione per qualsiasi dubbio o domanda, via live chat ed e-mail; con l’Help Center che offre risposte a tutti i quesiti più comuni. La tua recensione sulla pagina dedicata a LeoVegas.it ci aiuterà a migliorare il servizio per te e per tutti gli altri clienti; per questo la tua opinione è importante per noi.


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3.9

Great

TrustScore 4 out of 5

2K reviews

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3.9

All reviews

(2,065)

679 reviews in the last 12 months

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Rated 1 out of 5 stars

Use less.

Use less.
Will take ur money easily. But if you dare withdraw. You will find this a nightmare which will take you months to sort out with them.
Also bonuses. They offer are the biggest scam. Basically you will have to wager 2500. Pounds to get 50 10p spins hahahah.

Joke of a site. Biggest thieves out there.

May 4, 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous no complaints all very good

I played for the first time this week I won. So in view of some reviews following my will I read reviews and thought o nooo I may have a problem however I found this site easy to navigate brilliant customer care, fast response and very helpful. My documents went through so easy. Processed swiftly and fantastic support from an assistant called Diana. She couldn't do anymore if she tried. My win was processed and sent to my account

Thanks Diana and Leo vegas

April 13, 2023
Unprompted review
Rated 1 out of 5 stars

Complaint

READ THIS

Do not sign up to Leo Vegas it is not worth the time.

I joined yesterday account verified on joining, deposited £1210 absolutely fine. Played a few spins on roulette for my balance up to £1900 and then proceeded to withdraw the funds. Initially everything was fine, I then proceeded to speak to live chat for an update who asked me for a bank statement as verification, not a problem statement sent which was authorised quickly. I work up this morning expecting to see the funds in my account, not the case still pending. I speak to live chat team again for an update, I am then asked to submit another bank statement, proof of address and identification. Not a problem documents submitted, I am then asked to submit a bank statement stamped from the bank????, not a problem statement submitted. I have been on the live chat all day back and forth I’ve submitted this statement 14/15 times. Every response is that it’s to blurry or they can’t see it, defence tactic. THEN when I am on the acocunt I see the withdrawal has been cancelled, so I message again and they said until verification is complete I can not withdraw, I try to process the withdrawal and submit the document probably another ten times, my account then gets locked for no reason and apparently is now under review.

I have played on probably 40 different casinos I have never once had to do this. Most casinos now I don’t even need to verify myself, I have been back and forth all day which has wasted my time all for my account to be locked no money in sight.

They are withholding my money £1900 no explanation. Stay well well away, I have informed the gambling commission, I have made a complaint on ask gamblers and I will also be taking legal action against these crooks.

STAY AWAY

Update, they’ve asked me for the bank statement another five times. Uploaded and account being reviewed again. No sight of funds, not optimistic at all.

Further update, verification now passed acocunt is with the fraud team apparently pending approval. Legal proceedings are being enforced as we speak, hopefully I’ll get more than just my winnings.

March 29, 2023
Unprompted review
Rated 5 out of 5 stars

LeoVegas is one of the best and most…

LeoVegas is one of the best and most reputable online wagering establishments and there reputation is well deserved they boast fast payouts excellent customer service agents and fantastic safety tools at your disposal, there only downside I have found seems to lay more with there Greentube selection of games unfortunately there reels present as dead and there jackpots seem to go eternally unwon as my friends and myself have found out , so in a nutshell LeoVegas are an excellent slot operator but unfortunately there Greentube selection is to be avoided I hope this has helped those whom are reading.

March 20, 2023
Unprompted review
LeoVegas Italia logo

Reply from LeoVegas Italia

Thank you so much Crescenzo!
This is amazing to hear! Wising you a great day,
Best, LeoVegas team!

Rated 1 out of 5 stars

Don't use these scammers!

Don't use these scammers!
You'll only lose in the end as the odds are staked against you.
They also change their terms and conditions if you do get a bit of luck and start winning. This is written in their terms and conditions that they can change the rules whenever they want.(Basically if they start losing)
BIG SCAM! May be legal but still scammers!
I had a big win the other day withdrew my winnings and next day my account was restricted!
My bets were restricted and I could no longer put more than a few pounds on very low odds bets.
They even sent me an email when i complained that their website wasn't recording wagering for an offer apologising and stating the offer would be fulfilled with further wagering. When i wagered more and contacted them guess what? The offer was no longer valid.
AVOID AVOID AVOID!

November 14, 2022
Unprompted review
Rated 4 out of 5 stars

I love playing all the new games on…

I love playing all the new games on this site....always fix any payment issues, polite staff....this is one of my goto casino sites..have had some nice wins...I was scared to gamble online, but read reviews, checked out YouTube..
Everything is great on leo vegas!,

April 22, 2021
Unprompted review
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