Les's Cycles Reviews 107

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Ordered a bike on Sunday evening and received Wed morning. Bike came "part built" All gears, brakes etc were set up perfectly, which is a big improvement on the last bike I purchased from a well kno... See more

Rated 5 out of 5 stars

Bike was delivered immediately even though i purchased it only a week before Xmas. Communications were excellent, even on Boxing Day! And bike was refunded straight away despite fact I’d had it built... See more

Rated 5 out of 5 stars

Purchased a scott addict 40. Bike was delivered 2 days after being purchased. Arrived early am of the 2nd day. Bike was packaged safe & secure, however the box was bumped in transit - causing a li... See more

Company replied

Rated 5 out of 5 stars

Great service when I purchased my Haibike Alltrack 6 and fantastic follow up service. Had a battery error code appear and the guys at Les’s took it straight in, fitted a Shim and adjusted/tightened a... See more

Company replied

Company details

  1. Bicycle Store
  2. Bicycle Repair Shop
  3. Bike Accessories Store
  4. Road Cycling

Written by the company

Les's Cycles are based in Canvey Island, Essex. Authorised retailer for major Bike and E-Bike brands! Cube, Scott, Haibike, Mondraker, Raleigh & more!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

107 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I am pleased with the repair on my…

I am pleased with the repair on my bike, and the price was good, and they are very polite and helpful

November 29, 2023
Unprompted review
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Reply from Les's Cycles

Thank you for coming to us Donna! We appreciate your custom and the review.

Rated 5 out of 5 stars

Highly regarded.

It’s always a pleasure dealing with Les’s cycles. They’re very knowledgeable and they genuinely love their bikes so you know you’re in good hands.
As a family, we’d not take our bikes anywhere else even though they are a long way from our home, we prefer to deal with them over other companies closer to us.

November 25, 2023
Unprompted review
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Reply from Les's Cycles

Thank you for this review Mark, its fantastic to hear this from you and we're very appreciative of you coming to us.

Rated 5 out of 5 stars

Really helpful

Really helpful , would definitely Recommend them

November 2, 2023
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Reply from Les's Cycles

Thank you James, we really appreciate your custom!

Rated 5 out of 5 stars

Fast

Fast, efficient and very polit service. A*

November 2, 2023
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Reply from Les's Cycles

Thank you for the review Cindy, we're very glad you are happy and we're here if you need us!

Rated 5 out of 5 stars

Great Comms

Great Comms, kept updated and fast delivery 👍🏼

November 2, 2023
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Reply from Les's Cycles

Thank you Neil, we really appreciate your feedback and custom!

Rated 5 out of 5 stars

We were able to TALK to some one on the…

We were able to TALK to some one on the end of line with our queries called Martin and he was very helpful hence we placed the order very satisfied

October 23, 2023
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Reply from Les's Cycles

Hi Linda, thank you very much! We do put an emphasis on the phone availability, its the best way to sort any issues quickly and effectively.

Rated 5 out of 5 stars

Excellent service

From responding to my first query to arranging delivery of my new eBike, the experience has been nothing but exemplary. I have absolutely no problem with recommending them to anybody and I look forward to dealing with them again.

October 21, 2023
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Reply from Les's Cycles

Thank you Graeme, it was a pleasure to help you get this amazing E-Bike and we hope you have many happy miles on it! We're there to help you if you need anything.

Rated 5 out of 5 stars

Very good service

Very good service, value for money I would definitely give them a go if you need a new bike or a service, very good and also very friendly

October 25, 2023
Unprompted review
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Reply from Les's Cycles

Thank you for coming to us Paul! We appreciate it and your comments.

Rated 5 out of 5 stars

Impressed

Fantastic service, plenty of emails to keep you updated, arrived in a week,
No issues or concerns.
Very happy!!

October 3, 2023
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Reply from Les's Cycles

Thanks for shopping with us Andrew!

Rated 5 out of 5 stars

I do a lot what a bike shop, of mountain biking and the…

I do a lot of mountain biking and the motor blew up on my bike. I went to a lot of bike shops. None of them could help me none of them wanted to get involved. I took my bike to the Leeds cycles and I’ve never heard of it and up until this point, and when I got in there there were nothing but Curtis they done a job really well they didn’t lie about the times they were bang on. You know they told me could be a couple of days it could be a month but I was honest about the times, and yeah they’ve done a fantastic job they didn’t charge me the Earth they charge me to proper prices and yeah so if you ever gonna get your bike fixed remember less cycles he’s got some good bikes in there so it shows the calibre of his work and well he shop so it’s a good place to go 10 out of 10

October 13, 2023
Unprompted review
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Reply from Les's Cycles

Thank you Eamonn we really appreciate your thoughts and feedback!

Rated 5 out of 5 stars

Exemplary!!!

Possibly the most patient, polite, professional retailer I’ve ever had the pleasure to deal with
Nothing it seems is too much trouble for these guys (and gals)
After numerous call due to my own incompetence, their inexhaustible patience, professionalism, know how is, like I said inexhaustible!!
I promise to leave you alone know…

October 13, 2023
Unprompted review
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Reply from Les's Cycles

We're very thankful for you business and we make ourselves as accessible as possible to help at all times! Thanks again.

Rated 5 out of 5 stars

Top notch service

I'd really recommend Les's Cycles to anyone. They were quick, efficient and polite with their email responses (thank you Cynthia) and honored the discounts online. The bike was built and available to be sent out quickly once my Cycle To Work certificate was produced.
Thanks again.

September 26, 2023
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Reply from Les's Cycles

Thank you for coming to us and for the review! We appreciate all of your comments and we're here if you need us.

Rated 5 out of 5 stars

Bike service

Took my bike in for a service and it was ready the same day. Very happy and felt like a new bike. Thank you!

September 7, 2023
Unprompted review
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Reply from Les's Cycles

Thank you so much for the review, we're delighted to have been able to help! :)

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