Lester & Brown Jewellers Reviews 

56
•
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

The diamond fell out of my engagement ring and I took it to L&B to reset it. When I wasn’t happy with the result, (the setting was slightly different to the original), Ian immediately offered to redo... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend Lester & Brown highly enough. I’ve visited them a couple of times now and have been so impressed each time. It’s a wonderful local family run jewellers with such a warm and personal... See more

Company replied

Rated 5 out of 5 stars

I wore a dress ring for years which I loved and went to Lester & Brown to see if they could replicate it. Ethan was brilliant and did a cad drawing for me to look at and it came in within my budget.... See more

Company replied

Rated 5 out of 5 stars

The team couldn't have been more helpful. They understand how customer service is supposed to be and have made me a very happy customer with their attitude, perseverance and technical skills. I dont g... See more

Company replied

Company details

  1. Jewelry Designer
  2. also in
  3. Jeweler
  4. Jewellery Manufacturer
  5. Jewelry Appraiser
  6. Jewelry Repair Service
  7. Jewelry Store

Written by the company

At Lester & Brown Jewellers, we’re a family-run Cheshire jewellers specialising in diamond engagement rings, wedding bands and bespoke jewellery. We create pieces to celebrate life’s biggest moments, made to be worn and loved for years to come. We work with gold and platinum to craft rings, earrings, pendants and diamond tennis bracelets, and we can help redesign heirloom pieces into something new. We also offer jewellery repairs, ring resizing, remodelling and valuations. Everything we do comes with the personal, friendly service our Cheshire customers know and trust.


Contact info

4.8

Excellent

TrustScore 5 out of 5

56 reviews

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4.8

All reviews

(56)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

Such an amazing family run jewellers

Such an amazing family run jewellers, I wouldn’t go anywhere else! Everyone is well equipped with knowledge and are more than happy to help whether your request is big or small! The quality and craftsmanship of the jewellery is amazing and the price is always incredibly reasonable. They utilise their extensive knowledge to provide you with a variety of options when designing jewellery, offering a selection of natural and lab grown diamonds. I would definitely recommend Lester Brown whether you are looking for a watch or custom jewellery.

October 2, 2024
Unprompted review
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Reply from Lester & Brown Jewellers

Thank you Molly, what a really amazing review. We are going to have to make our door wider just to get our heads through.
Always lovely to see you.

Rated 5 out of 5 stars

Anniversary ring

My husband bought me a ring for our 25th wedding anniversary and I got to choose exactly what I wanted. We visited the shop and were shown plenty of diamonds - all shapes and sizes, and a variety of settings. I chose a simple setting with an incredible 4.5 carat round diamond. The result is outstanding and I can’t stop looking at it! Would highly recommend Lester and Brown for their friendly approach and great advice.

August 24, 2024
Unprompted review
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Reply from Lester & Brown Jewellers

Hi Alison
Thank you for your lovely review and for travelling so far to come to see us.
We loved making it for you, it really is beautiful.

Rated 5 out of 5 stars

True professionals giving a personal experience

Everyone at Lester & Brown are true professionals, their customer experience is second to none. I would recommend them to anyone! Beautiful jewellery, professional expertise and exceptional customer service!

October 10, 2024
Unprompted review
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Reply from Lester & Brown Jewellers

Hi Estelle, Thank you so much for your lovely review, please pop in to have your rings cleaned anytime!
Hope it fits better now , it's a beautiful ring.

Rated 5 out of 5 stars

I have been going to Lester and Brown…

I have been going to Lester and Brown since they have opened. They have made some exquisite pieces for me that have been admired by everyone. Their professionalism and friendliness is amazing. They advise and suggest what they think is right for you. I would not hesitate to recommend them to anyone. xx

October 10, 2024
Unprompted review
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Reply from Lester & Brown Jewellers

Thank you Joyce for your very kind words.
We really need do appreciate it when someone takes time to write such a lovely review.

Rated 5 out of 5 stars

Years of experience …

These guys are a pleasure to do business with, they are patient listeners and offer great advice on any purchases and are excellent when creating a bespoke piece! I am delighted with everything they have made for me over the years. I would not hesitate to recommend them to friends and family, in fact I have done so in the past and the results have been perfect, thanks! X

September 25, 2024
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Reply from Lester & Brown Jewellers

Hi Angela
Thank you so much for your review. See you soon.x

Rated 5 out of 5 stars

So knowledgeable and friendly and honest

This jewellers has such a great vibe upon entering. Friendly knowledgeable honest and very interested in your requirements
Have a coffee whilst your jewellery is cleaned free of charge and discuss your repairs or a design of a new purchase. Amazing pre-loved items too. Lester and Brown is my happy place

September 22, 2024
Unprompted review
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Reply from Lester & Brown Jewellers

Hi Carole,
Thank you for your fabulous review 🙏
It's always good to see you. Pop in whenever you're in the village.
Thanks again.x

Rated 5 out of 5 stars

Always a fantastic service

Always a fantastic service, whether buying new, having a repair or getting something bespoke made.
Ian has made me some wonderful jewellery over the years. It’s wonderful to have a piece that is one of a kind
A lovely friendly atmosphere in the shop
Nothing is too much trouble

September 23, 2024
Unprompted review
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Reply from Lester & Brown Jewellers

Hi Cath
Thank you for this amazing review.
Hopefully we'll see you soon, don't forget to pop in anytime to have your rings cleaned.

Rated 5 out of 5 stars

Highly recommend

Had an excellent experience using Lester & Brown, needed a ring resizing at very short notice and they were unbelievably helpful and all the staff were very friendly. Great value for money too!

September 21, 2024
Unprompted review
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Reply from Lester & Brown Jewellers

Thanks Ashley for your review. Hope everything goes well on your big day.
All the best for the future.

Rated 5 out of 5 stars

Fantastic Experience

I could not have had a better experience getting a bespoke engagement ring made for my partner than I had with Lester & Brown.
Ian helped to make the ring I wanted to an even better quality than me or my now fiancée could have ever imagined. They helped make the process as stress-free as possible and the speed of my first contact with L&B to having the ring was so much quicker than I thought it would be when beginning the process.
I’d recommend anybody use Lester & Brown to buy their engagement ring or any other kind of jewellery

May 24, 2024
Unprompted review
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Reply from Lester & Brown Jewellers

Thank you Dan for your really kind review.
Do pop in anytime to have it cleaned and checked over.
Kind regards
Ian.

Rated 5 out of 5 stars

We had an amazing experience getting a…

We had an amazing experience getting a custom engagement ring made in a short timeframe to have it ready for our engagement party. The craftsmanship was outstanding, and the team went above and beyond to deliver a high-quality piece.

From the very beginning, they took the time to explain the two different stone options I had chosen and allowed us to look through the live market to select our favorite stones from both cuts. The creation process was so thorough, with CAD designs showing how the ring setting would look with each stone, which helped us make a confident choice. They even 3D printed the ring setting so we could visualise how the diamond would look before it was finalised—such a unique and helpful touch!

Their customer service was impeccable, with regular updates throughout the process. A highlight for me was seeing the ring being made through a video they created, along with stunning professional pictures of the final piece. It was a truly special experience.

I highly recommend them and will absolutely be returning to have our wedding bands made. If you're looking for excellent craftsmanship, personalised service, and attention to detail, this is the place to go! Thank you again to Ian and the rest of the team!

August 15, 2024
Unprompted review
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Reply from Lester & Brown Jewellers

Thank you for your amazing review Casey.
We loved making it for you.x

Rated 5 out of 5 stars

The people who work at lester and brown…

The people who work at lester and brown are the absolute best in the business, we truly could not recommend them anymore. They built me a custom lab-grown diamond solitaire engagement ring for my wife and she couldn't be happier. They are the best in the business, would highly, highly recommend. Thank you to everyone at Lester and Brown, particularly David who dealt with me from start to finish.

September 15, 2024
Unprompted review
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Reply from Lester & Brown Jewellers

Thank you Charlie for your very kind review.

Rated 5 out of 5 stars

Diamond Geezers!

For many years David & Ian have made jewellery from my wife wedding ring, diamond pendants, a ring for my Daughters 21st. They helped my son with his engagement ring, always go the extra mile. Thanks for everything so far

August 11, 2024
Unprompted review
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Reply from Lester & Brown Jewellers

Hi Russ, Thanks for your review, it means a lot to us all.

Rated 5 out of 5 stars

Excellent jeweller

David at Lester and Brown reset my engagement ring. Absolutely love it and am so pleased to have found a jeweller who offers such a bespoke service. He spent a long time going over the design and had some great suggestions. Would highly recommend.

January 11, 2024
Unprompted review
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Reply from Lester & Brown Jewellers

Hi Alex, thank you for your fabulous review.

Rated 5 out of 5 stars

All my jewelry is from Lester and…

All my jewelry is from Lester and Brown, we have worked with Ian for nearly 25 years for many things, including my engagement, wedding and eternity rings and we wouldn’t go anywhere else !

July 11, 2024
Unprompted review
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Reply from Lester & Brown Jewellers

Hi Jo, thank you for your review. Do pop in soon.

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