LesterandjonesReviews 

211
TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I purchased from Lester New York and Company two pair of shoes, two suits, a blazer, and a leather jacket,when I received the merchandise the suits were poorly made nothing like the picture and the sh... See more

Rated 1 out of 5 stars

Product sent looked nothing like the photo. When contacted for a return as promised, no reply was sent. Tried multiple times same result. Then representative lied to PayPal when I disputed the charge.... See more

Rated 1 out of 5 stars

This product was NOTHING as illustrated. Looked like denim, was actually a stretchy polyester. Super cheap, fit horribly. Thought based out of NY; says ships out of NY showroom, but took 3 weeks to ar... See more

Rated 1 out of 5 stars

Received the outfit. It was cheaply made and horrible workmanship and wrong size sent. It was a joke. I've e-mailed the company and no response. I am afraid I will never get a refund. DO NOT BUY... See more

Company details


Contact info

1.1

Bad

TrustScore 1 out of 5

211 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(211)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don't Fall For It

Single picture of an item should have been a clue. Picture of a nice sweater, but actual item is a thin shirt, with a print of a sweater.

January 27, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give ZERO stars

If I could give ZERO stars, I would… like many others. Terrible product, nothing like the photo. When I tried to return it they made up an excuse that it would cost as much money to mail the return, and offered 10%. Horrible company. Also said they are closing their shop, no wonder! I noticed there are nearly 70 negative reviews in just 3 weeks of January alone! I’ve never seen a company scam so many people in such a short amount of time, nor cause so many terrible shopping experiences. They need to be shut down and banned from doing business.

January 25, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Deceptive, scam! Stay away. The shirt I ordered was nothing like the photo. Wrong material, wrong design and not what I ordered. It took a month to get here and it took 3 weeks to receive an email from them with a return label. The email said I had 2 options; return the shirt and pay $20-$30 non refundable in shipping or receive a 10% refund. They also said that I can only receive a full refund if it’s returned within 30 days of purchase which they took almost that long to respond to me with a return label so I’m out. Completely corrupt and deceptive. Stay away!

January 26, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible quality

Horrible quality. Arm pits cut off circulasion. sleeves are short. Very thin. Not warm at all. Just junk. Do not order!!!

January 24, 2025
Unprompted review
Rated 1 out of 5 stars

Bought a coat

Bought a coat, order #L&J-19803, I looks nothing like the coat pictured in your photo. I repeatedly asked for a return label and refund. I have not got any replies. I received my order on January 18, 2025.

January 18, 2025
Unprompted review
Rated 1 out of 5 stars

I like many others order two coats size…

I like many others order two coats size 2x. I finally received them and I can barely get my arms in them. I should be wearing and 1x. I contacted them for a return and refund and was told the same. They will refund 10% because shipping back to China is so expensive and they were going to give me a 20% discount on my next order. I told them to shove their 20% discount. STAY AWAY FROM THIS SCAM!!!

January 22, 2025
Unprompted review
Rated 1 out of 5 stars

I had to hit the one star when it…

I had to hit the one star when it really deserves zero stars. It is a big fruadI have pictures. The coat does not look anything like the coat they sent me and they want me to return them back the coat they offered me 10% then they offered me 15% when I went to the post office. It's $48 to return it. They claimed it from New York but they are not you have to ship it back to China. They are a big fraud company do not order anything from them.

December 12, 2024
Unprompted review
Rated 1 out of 5 stars

Like others

Like others, if I could give 0 stars I would. I ordered a coat, and what arrived looked almost nothing like the coat I ordered (in color, size, and style). When I reached out to follow their online instructions for a return I was told that I could receive a 10% refund (meaningless financially) or ship the product back to China with the following message "please note that the return and shipping cost will be approximately $20-30 and customer is liable" and that the process for a refund takes 20-30 days. Total scam.

January 24, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM COMPANY STAY AWAY

Like everyone else, if 0 stars could be given, that is what I would rate this false advertised business. Lester Jones is definitely a scam. They are not from New York or even in the United States. They are from China. The items are misleading and does not look like anything on the beautiful website. The clothes are of poor quality and incorrect sizing. You have to go through a huge hassle to return back to China or receive a 10% credit, which are just pennies of your order. I wish I read the reviews first but I didn't. So I am warning you, DO NOT PURCHASE ANYTHING FROM THIS FAKE CHINA BUSINESS.

December 31, 2024
Unprompted review
Rated 1 out of 5 stars

Scam company - 0 stars

If I could give them no stars I would. It’s not a family company choosing to retire, it’s a company in China with no intention of stopping their scam. They are not in NY as they say on the website, they are in China. They do not have quick delivery from NY that takes days as they claim, delivery takes weeks as it is shipped from China. And the product is not as advertised. I received a dress so cheaply made it cannot be worn in public. Run away from them and do NOT order anything from them!

January 22, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect!

I just received my coat today! Although it took a while to get, it was well worth the wait! It's beautiful and looks like it will be nice and warm. I will definitely keep Lesterandjones in my favorites folder for ordering again!

January 22, 2025
Unprompted review
Rated 1 out of 5 stars

Buyer Beware

Buyer Beware! Most of what I was going to say has been written in others’ reviews. Will be donating the handbag I purchased…very poor quality and not as described. Not sure I can even give it away. Total scam!

January 22, 2025
Unprompted review
Rated 1 out of 5 stars

They don't deserve 1 star

They don't deserve 1 star. Just recieved my shoes. These shoes are not what I ordered. 100% Not as described. Please they lie about the fact that they are based out of New York.
I have filed a complaint with PayPal and also the IC3 Internet Complaint Crime Center.

January 20, 2025
Unprompted review
Rated 1 out of 5 stars

Fake Sweater!!

I ordered a cool looking sweater and paid $40. It was 50% off the normal price due to clearance. It arrived as a very cheap pull-over shirt with a cheap sweater print on the shirt. It looked extremely cheap because it was.

When I attempted to return the "sweater", I was given the option to receive a 10% refund OR send it back to China (even though it was shipped from California). I opted to send it back. It was going to cost $44 to send it back to China. I ended up donating the junk shirt to a thrift store.

Order #L&J-9359

January 7, 2025
Unprompted review
Rated 1 out of 5 stars

Like others are saying here

Like others are saying here - BEWARE! If you have to return something, it has to go to CHINA, not New York. They offer you a lame 10% refund and 20% off future purchase to try to talk you out of sending it to China because you might "have to pay 19-20 USD to mail it back and there might be customs costs as well..." I'm sending mine back because IF they issue my refund someday I'll still get more back than the lame 10% - even with the shipping cost.

January 17, 2025
Unprompted review
Rated 1 out of 5 stars

lesterandjones.com is really TEMU

Lester and Jones (lesterandjones.com) is a fraud. A scam. They are TEMU products manufactured in and shipped from China. The company is NOT closing down. The "owners" are NOT retiring (the image of them on the site is a stock photo.) The "final sale" they advertise on social media is a scam. Their "sale prices" (i.e., $94 for a $6.00 TEMU bag) are BS. Do NOT shop from this vendor.

January 8, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BY FROM THIS MERCHANT!

DO NOT BY FROM THIS MERCHANT!! These are cheap, VERY LOW QUALITY, polyester clothes shipped from China made in China. They are not in NYC. SHIPPING TAKES WEEKS!!! IT’S False advertising .

December 9, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look