Letang Auto Electrical LTD Reviews 

593
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 110 reviews, reviewers had a great experience with this company. Customers frequently praise the highly competitive prices, excellent product quality, and exceptionally helpful support team that consistently goes above and beyond expectations. Many people note that the online ordering process is remarkably straightforward, and items typically arrive quickly and securely packaged without any damage. However, some customers also noted frustrating delays with delivery services, missing tracking details, and ongoing difficulties in getting timely updates regarding their pending orders. A few reviewers experienced unexpected stock issues, sudden price changes, or communication gaps when attempting to reach customer support to resolve these shipping problems.

What people talk about most

Product

Clients share positive opinions on product, highlighting great prices, competitive costs, and items arriving... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, as experiences vary significantly. Many... See more

Service

Consumers find service to be positive, highlighting efficient installations and helpful staff. Reviewers... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a clear split in... See more

Price

People report positive experiences with price, consistently highlighting great deals and competitive quotes... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Service was good apart from one area. Ordered and received notice it was being processed. Then received notice it was cancelled. No information why. I had to call to find out. It was becaus... See more

Rated 5 out of 5 stars

Dan fixed my diesel heater on very short notice and didn't charge any extra fee. Within 15 minutes he found the issue (air bubbles in the pipe that feeds the pump with diesel + pump is getting old) an... See more

Rated 5 out of 5 stars

After being let down by another online store for same product who then took money then said not in stock till September. Contacted Dan , who said yes in stock can either fit or post I was onl... See more

Rated 5 out of 5 stars

I read previous reviews before ordering! Dan beat the opposition on price by a good amount and arranged a delivery to suit me and was spot on with the time. Has also since responded to a technical que... See more


Company details

  1. Auto Parts Market
  2. Auto Electrical Service
  3. Auto Machine Shop
  4. Car Repair and Maintenance

Written by the company

We are the new electrical generation who have been born into an age where vehicles and Transportation has been greatly advanced in mechanical and technological improvements, also in that same space of time vehicles incorporating electrical technology has had a phenomenal improvement in the industry and most vehicle on UK roads have an important electrical aspect to them. We cover a large area of southwest such as: Bath and District Area Bristol and District Area Wales


Contact info

3.9

Great

TrustScore 4 out of 5

593 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 29% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(593)

106 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Impressed

Very responsive company. Good value and speedy delivery.

February 9, 2026
Letang Auto Electrical LTD logo

Reply from Letang Auto Electrical LTD

Many thanks hope you enjoy your new purchase, all the best

Rated 5 out of 5 stars

Easy to order from

Easy to order from, quick delivery. Had exact item I wanted. Jju<

February 9, 2026
Letang Auto Electrical LTD logo

Reply from Letang Auto Electrical LTD

Many thanks hope you enjoy your new purchase, all the best

Rated 5 out of 5 stars

Polite delivery person

Polite delivery person. Good communication. Undamaged product as described. Cannot ask for more than that !
Having had lots of poor examples recently made a pleasant change.

February 4, 2026
Letang Auto Electrical LTD logo

Reply from Letang Auto Electrical LTD

Thank you for purchased

Rated 5 out of 5 stars

Ordered a veloswing on a Monday and…

Ordered a veloswing on a Monday and they fitted it on the Thursday great service. Dan even gave me a lift into town while they did the work. Will definitely use again.

January 29, 2026
Letang Auto Electrical LTD logo

Reply from Letang Auto Electrical LTD

Many thanks hope you enjoy your new purchase, all the best

Rated 5 out of 5 stars

Thanks for your Help with my new…

Thanks for your Help with my new Charger
I’ve installed it and it’s working fine

January 13, 2026
Letang Auto Electrical LTD logo

Reply from Letang Auto Electrical LTD

Many thanks hope you enjoy your new purchase, all the best

Rated 4 out of 5 stars

Great product great price

Service was good apart from one area. Ordered and received notice it was being processed.
Then received notice it was cancelled. No information why.
I had to call to find out.
It was because of charges being applied by PayPal, even though I had the option to use that service.
This was because the discount given and then the charges on top was stopped by the sales department.
I reordered using a card direct and all was well.
My point for writing this was that the order was cancelled but no reason given nor any communication until I called.

All this said , great price. Great product, quick delivery once ordered.

December 2, 2025
Rated 5 out of 5 stars

Professional & Compassionate

Dan fixed my diesel heater on very short notice and didn't charge any extra fee. Within 15 minutes he found the issue (air bubbles in the pipe that feeds the pump with diesel + pump is getting old) and sorted it too. He clearly takes pride in his expertise. He took time to explain it to me what went wrong and how he fixed it. I couldn't recommend this service highly enough! Professional, passionate and compassionate.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Very good

Dan and the team where helpful from start to finish, we are very pleased with our bike rack and swingout bar.

October 13, 2025
Letang Auto Electrical LTD logo

Reply from Letang Auto Electrical LTD

many many thanks

Rated 5 out of 5 stars

I wanted the part urgently and got it the next day …

I wanted the part urgently as I was travelling to the campsite for the next 4 days and I called the technical advice first who said he would approve and get it out to me the next day. This was about 13:00. It arrived at my campsite 09:00 the next day.

October 29, 2025
Letang Auto Electrical LTD logo

Reply from Letang Auto Electrical LTD

many thanks, hope to see you visit us again soon.

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