Service was good apart from one area. Ordered and received notice it was being processed. Then received notice it was cancelled. No information why. I had to call to find out. It was becaus... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Dan fixed my diesel heater on very short notice and didn't charge any extra fee. Within 15 minutes he found the issue (air bubbles in the pipe that feeds the pump with diesel + pump is getting old) an... See more
After being let down by another online store for same product who then took money then said not in stock till September. Contacted Dan , who said yes in stock can either fit or post I was onl... See more
I read previous reviews before ordering! Dan beat the opposition on price by a good amount and arranged a delivery to suit me and was spot on with the time. Has also since responded to a technical que... See more
Company details
Written by the company
We are the new electrical generation who have been born into an age where vehicles and Transportation has been greatly advanced in mechanical and technological improvements, also in that same space of time vehicles incorporating electrical technology has had a phenomenal improvement in the industry and most vehicle on UK roads have an important electrical aspect to them. We cover a large area of southwest such as: Bath and District Area Bristol and District Area Wales
Contact info
Unit 4, Ridgeway industrial centre, BS5 7EY, Bristol, United Kingdom
- Letangautoelectrics@gmail.com
- letang-auto-electrical-vehicle-parts.co.uk
3.9
Great
593 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 29% of negative reviews
Typically replies within 24 hours
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Excellent service with great back up…
Excellent service with great back up helping you solve a problem
October 15, 2025
Great Service
Great communication, competatively priced & delivered in the time they said they would be.
Keep up the brilliant work!
Thank you.
Bob & Allie Hutton
October 13, 2025
Great service
Great service. Friendly, can-do communication. Product was cheapest around and rapid delivery. Couldn’t ask for more !
October 8, 2025
Excellent price and well packaged
Excellent price and well packaged, I would highly recommend and definitely use them again.
October 2, 2025
Excellent customer service …
I was kept updates by email and telephone calls with expected delivery date. My parcel was really well packaged and arrived as expected.
September 30, 2025
Worst company I have ever dealt with.
Sent wrong part over a week late (dispute marking it as shipped, hadn't actually shipped it) sent wrong part. Ignored returns request emails and calls. Part was for my mothers motor, she threatened to open visa charge back and a member of staff was very rude. Called me as my number was entered in email. Then the real craziness started: Woman called me telling me there was a 20% restocking fee (they sent the wrong part) I called her a donut.....literally that's it. A male then called me calling me all kinds of stuff amd threatened with "I know where your mum lives". I recorded some of this on a second phone and the proceeding phone calls from the same male on his "private number"
They need to sack this guy. Ridiculous
October 2, 2025
Unprompted review
Genuine Berker parts at a good price
Genuine Berker parts at a good price. Slight delay in delivery but good communication from Dan and Sharon.
Would buy from this company again.
September 9, 2025
Reply from Letang Auto Electrical LTD
Many thanks hope to see you shop with us again
Dometic flyscreen
Product description was accurate, the price was competitive, the delivery was on time.
The company was easy to deal with, would definitely use them again.
All in all a pleasant experience
September 10, 2025
Reply from Letang Auto Electrical LTD
Many thanks hope to see you shop with us again
Very helpful.
September 2, 2025
Reply from Letang Auto Electrical LTD
Many thanks hope to see you shop with us again
Van awning
I had a small problem was delt with quick and efficiently excellent customer care service product is excellent and arrived on time
September 1, 2025
Reply from Letang Auto Electrical LTD
Great hope to see you shop with us again soon. Many thanks
Bought on website. Company rang and said price had gone up. Pay additional £40.
Last Monday I purchased a replacement electric step for my motorhome from Letang Auto Electric Vehicle Parts. On the website at the time of purchase it stated that they had 6 in stock at £328.68 - 5% discount = £312.25 .
Today (Wednesday) I had a call from the company stating that the price on their website was incorrect and had gone up by £40, so I had to pay an additional £40 before they would ship the goods. The only option they gave me was to cancel the order or pay the additional £40. Surely they were contracted to sell me their product at the advertised price. Trading Standards informed.
September 10, 2025
Unprompted review
Reply from Letang Auto Electrical LTD
Customer did not wish to accept that we were in the process of updating our prices when their order had been placed, we could not honour this as the cost price was almost the selling price, please see the links below to compare our prices which are still the cheapest
https://laevp.co.uk/products/electronic-step-with-seesaw-motion-550mm?
variant=40597253521497¤cy=GBP&gad_source=1&gad_campaignid=22500303105&gbraid=0A
https://shop.chastheboat.co.uk/products/electronic-step-with-seesaw-motion-550mm-nl-27744?variant=32047782920250&country=GB¤cy=GBP&utm_medium=product_s
Customer also knew our price was still the cheapest but became so rude then requested a refund from us so we just complied.
Reply from Letang Auto Electrical LTD
Many thanks hope to see you shop with us again
Reply from Letang Auto Electrical LTD
Many thanks, apologies for the delivery issues which does sometimes happen but usually if delayed once we know we work with the delivery company to have the issue resolved quickly and keep our customer updated.
I have used this company twice
I have used this company twice. The first time I purchased a Thule SmartClamp System via the website and received it promptly and well packaged. The second time I booked the fitting of a Thule VeloSwing Towbar at their premises. Very satisfied with the products and customer service was excellent.
August 27, 2025
Unprompted review
Excellent service
Excellent service. We ordered a bike rack for our camper which was out of
Stock. We were kept up to date on the progress of the order and when the part was available it was fitted immediately. The fitting turned out to be quite complicated but Dan worked late to complete the job. He is a very helpful and knowledgeable electrician and we would not hesitate to recommend his company.
August 12, 2025
Unprompted review
Reply from Letang Auto Electrical LTD
Many thanks and we hope you are enjoying your new purchase, all the very best.
Easy website to use x find what you…
Easy website to use x find what you want. The product I purchased fitted perfectly x works a treat. Good value for money.
August 5, 2025
Reply from Letang Auto Electrical LTD
Great many thanks.
Great supplier
Great supplier of parts for my Motorhome. Wide range of parts and comprehensive web site to find the correct parts. Thank you :)
August 4, 2025
Reply from Letang Auto Electrical LTD
Many thanks hope to see you again soon
Thule G2 Rafter
Good company to deal with. They originally sent the incorrect part but they sorted this without any problems and refunded my return postage. Would definitely use them again in the future.
June 30, 2025
Reply from Letang Auto Electrical LTD
Many thanks hope to see you again soon
Good price, challenging phone support…
This would have been a 4 star review if I hadn’t called to follow up on an issue and spoke with a technician called Daniel who had the rudest attitude; I’ve never experienced anything close to this!
Sharon from support was lovely and resolved our issue of the wrong product shipped by their drop ship distributor.
Our Order was shown in the shop app but I did not receive any tracking info for initial order.
Great price and easy to use web site.
July 31, 2025
Reply from Letang Auto Electrical LTD
Apologies for any misunderstandings, and great to hear that the issue was resolved for you and as our prices were great we hope to see you shop with us again
Reply from Letang Auto Electrical LTD
Many thanks we hope to see you shop with us again
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