Le Tote 

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See what reviewers are saying

Rated 1 out of 5 stars

I have used Le Tote on and off for years, and always loved the service. I've even referred multiple friends. However, back in October, I started having issues where I wasn't recieving totes for weeks,... See more

Rated 1 out of 5 stars

As many others have said, Le Tote used to be a real company but now it's a complete sham. I reached out multiple times via online chat, multiple emails and calls to their disconnected phone lines...... See more

Rated 1 out of 5 stars

Echoing the complaints of previous reviewers, I experienced the same issue. I contacted Le Tote several times via email to cancel my subscription and they have not responded. They continue to fraudule... See more

Rated 1 out of 5 stars

I use to love Le Tote, like others have mentioned it was a great service not that long ago, but now I'm really upset that there is no communication with ANYONE from the company. I filled out a complai... See more

Company details

  1. Women's Clothing Store
  2. Evening Dress Rental Service
  3. Fashion Accessories Store
  4. Work Clothes Store

Information provided by various external sources

Le Tote is an amazing service giving you access to an endless closet of clothing and accessories each month. Wear everything. Send it back. And repeat!


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love Le Tote!

I think Le Tote is a great concept. I always have something new to wear! The clothes are high quality and trendy.

October 17, 2017
Unprompted review
Le Tote logo

Reply from Le Tote

Hi Heather! Thank you for taking time to provide your feedback. We are so glad to know that you like the concept of our service. We really appreciate your comment regarding our clothing items. Your satisfaction is a great compliment for us!

Rated 5 out of 5 stars

Love it

Love it! It's an easy and inexpensive way to extend your wardrobe.

October 17, 2017
Unprompted review
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Reply from Le Tote

Hi Lisa! We are so glad to know that you love our service. Your satisfaction is a great compliment for us!

Rated 5 out of 5 stars

Risk Free Trendy

Le Tote has made it so easy for me to try new trends risk free. I am quite set in my ways when it comes to style and fashion and I have trouble committing to any trend. Le Tote keeps ups with those trends and makes it so easy to try something you would otherwise skip over. I also love Le Tote because I can feel like I have a fresh, new wardrobe weekly without spending a ton of money! Adding in a couple new pieces here and there really perks up my current pieces. Le Tote is also great for those hard to find pieces. I don't know how they do it, but whenever I am searching for something and cannot find it in stores Le Tote has it! The try and buy works so well.

October 17, 2017
Unprompted review
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Reply from Le Tote

Hi Hannah! Thank you so much for your feedback. We are so happy to hear that you are loving the styles we carry in our collection. We hope you love your next coming totes!

Rated 5 out of 5 stars

I absolutely love LE TOTE

I absolutely love LE TOTE. I've been a member for over two years and have been blown away by their customer service. Top notch. I hope to be a customer for a LONG time!

October 17, 2017
Unprompted review
Rated 4 out of 5 stars

slow shipping downgrades review

I find that shipping times are sometimes very slow and other times come in 2 days. It makes it difficult for me to plan based on weather, travel, and work for what I need. This is the only reason you aren't a 5 star.

October 17, 2017
Unprompted review
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Reply from Le Tote

Thank you so much for your feedback, Melissa! We really appreciate your feedback regarding our shipping turnaround. I will surely forward this to our Head of Operations. We'll surely look into it. We always strive to improve our service and to make our customers happy.

Rated 5 out of 5 stars

Love this company and the service they …

Love this company and the service they provide! I love trying new styles without having to go shopping. Let Tote has fast shipping, great customer service, and a great selection. I highly recommend Le Tote!

October 17, 2017
Unprompted review
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Reply from Le Tote

Hi Amanda! Thank you so much for your wonderful feedback and for recommending us. We really appreciate your comment about how great you feel our service is. Your satisfaction is a great compliment for us!

Rated 5 out of 5 stars

LeTote has helped me

LeTote has helped me, a total fashion challenged dresser. I no longer wear only black and grey to work! I look forward to each box I receive.

October 17, 2017
Unprompted review
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Reply from Le Tote

Hi Evelyn! We are so happy to know that our service was able to help you. Your satisfaction is a great compliment for us. We hope you love your next coming totes!

Rated 5 out of 5 stars

I Love my Le tote service

I've enjoyed my Le tote service. I love the items and be able to customize them. Being able to keep items in "my closet" for future orders is a great feature I use a lot. And if an issue does arise a real person in customer service is easy to access and always very helpful .

October 17, 2017
Unprompted review
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Reply from Le Tote

Hi Danielle! Thank you for giving us a perfect rating. We are so thrilled to know that you are enjoying the service. We really appreciate your comment about our Customer service team. They would be so happy to know that you were satisfied with the service!

Rated 5 out of 5 stars

My Little Secret - But Had to Share

Once I realized which brands fit me properly, I have loved LeTote. I enjoy the option to swap out clothing that is selected for my tote. That way I can customize what I'm getting based on what I have coming up (i.e. business meeting, evening out, etc). I've recommended at least 10 friends/coworkers (although I wanted to keep it my little secret) but had to share.

October 17, 2017
Unprompted review
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Reply from Le Tote

Thank you so much for taking the time to provide your feedback, Heather! We are so glad to know that you are enjoying the service especially swapping out the items in your tote before we ship it out. Thank you so much for recommending us to your friends and co-workers!

Rated 4 out of 5 stars

Love being able to rotate my clothes …

Love being able to rotate my clothes out on a regular basis!

October 17, 2017
Unprompted review
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Reply from Le Tote

Hi Julia! We are so glad to hear the the service works well with you. We're so happy to be part of making your every day great!

Rated 5 out of 5 stars

Great service

Great service, they update the wardrobe choices a few times a year. As you review your totes, the clothes they recommend changes. You always have the option of swapping out the entire tote (5 items) or keeping everything. Typically items you’ve rented are on sale for a great price so you have the option of keeping pieces. The clothing always comes to you freshly cleaned

October 17, 2017
Unprompted review
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Reply from Le Tote

Hi Lisa! Thank you so much for your great feedback. We are so thrilled to know that you are enjoying the service. Your satisfaction is a great compliment for us!

Rated 5 out of 5 stars

I absolutely LOVE Le Tote

I absolutely LOVE Le Tote! As most professional women, I'm very busy and find shopping to be more of a hassle than anything. Le Tote has solved my shopping issues! Not only does it allow me to try different styles I typically wouldn't pick off the rack at a department store, but the items are also high quality and lower price! I feel like every time I get a compliment on an outfit nowadays, my response is "Oh, I got it from Le Tote!" Thanks for helping with my wardrobe dilemma!

October 17, 2017
Unprompted review
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Reply from Le Tote

Hi Melissa! Thank you for your wonderful feedback. We are so happy to know that our service is working well with you and you are enjoying it. We're so happy to be part of making your every day great!

Rated 5 out of 5 stars

"It's a rental!"

I love Le Tote and talk about it all the time. It comes up so easily in conversation because I am constantly complimented on my clothing and accessories, so much so that my close friends and family know my common response is, "It's a rental!"

I used to be a real clothes horse and constantly was buying clothing, but I really started to be disheartened by the disposability of trends and clothing. Plus, the money I spent was unreal with a closet full of clothing with tags still on it.

Le Tote has revolutionized the way that I consume. I have really cleared out my closet to include things that I LOVE and wear often. Le Tote then fills in for the fun of receiving clothing (y'all know that endorphin rush), trying out trends, and just adding some fun.

In addition, I feel better about re-wearing an item that has many lives. And you cannot beat sending back your clothing without washing (they dry clean and keep the life going even longer).

I'm a huge fan of this company and the hard work they put in. I also LOVE the packaging and the note in each box with my name on it. It's those details that make it extra special.

p.s. I'm a walking spokeswoman if you ever need me!

October 17, 2017
Unprompted review
Le Tote logo

Reply from Le Tote

Hi Cait! Thank you for sharing your wonderful feedback about us. The team will be so thrilled to know about your experience and how happy you are with the service. We are so happy to know that the service works well with you and it meets your needs. We are looking forward to more great years with you!

Rated 5 out of 5 stars

Great way to get a variety of clothing …

Great way to get a variety of clothing without always buying something new. I have used it for the past year and have only had great experiences.

October 17, 2017
Unprompted review
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Reply from Le Tote

Hi Holly! Thank you so much for your great feedback. We are so happy to know that you had a great experience with the service. We are looking forward to more great years with you!

Rated 3 out of 5 stars

Considering canceling

I like the concept of Le Tote but some of the clothing styles are just awful and not my style. Some of the brands seem budget and matronly. I've been a member for over a year and I often have trouble finding something I like each month. The same old peices that no one rents are always available but new trends are hard to come by. I end up getting some items I'm not that excited about just because my time is up and I don't want the tote the stylist chose for me. I'm considering canceling because I'd get better value just purchasing one item I want from a store than hassling with this revolving door of meh clothes.

October 17, 2017
Unprompted review
Le Tote logo

Reply from Le Tote

Thank you so much for taking the time to provide your feedback, Johanna! As a young company, we are always so grateful for any feedback from our customers. I will surely forward this to our Head of Operations. We'll surely look into it. We always strive to improve our service and to make our customers happy.

We completely understand that finding looks you love is paramount to making the service work for you. We have some tips that we believe will greatly improve your experience with us:

First, be sure that you add some of our higher-end brands to your closet. Some brands include: Badgley Mishka, J Brand, Rag & Bone, Scotch & Soda,Vince Camuto, BCBGeneration, Free People, Trina Trina Turk, Catherine Catherine Malandrino, Calvin Klein Jeans, Nanette Lepore, Style Stalker, T Tahari, Kamali Kulture, Sanctuary, and Splendid. We usually recommend adding at least 70 styles to your Closet by ‘hearting’ items on the site.

During tote swap, try sorting selections by “rating”. Highly rated items tend to have that high-quality look and feel you’re looking for.

Rated 5 out of 5 stars

Love Le Tote have been doing it for a …

Love Le Tote have been doing it for a few years and can’t say enough good things.

October 17, 2017
Unprompted review
Le Tote logo

Reply from Le Tote

Hi Allison! We are so glad to hear that you are loving the service. Your satisfaction is a great compliment for us. We are looking forward to more great years with you!

Rated 5 out of 5 stars

I love Le Tote

I love Le Tote, it gets me excited about getting ready for work in the morning. Having new things to wear is the best! The quality is perfect, getting to choose what you like and don't like makes this work out so well. I have been a Le Tote member for several years and couldn't do without it.

October 17, 2017
Unprompted review
Le Tote logo

Reply from Le Tote

Hi Joyce! Thank you so much for your wonderful feedback. We really appreciate your comment about the service. We are so glad to know that Le Tote works well with you. We're looking forward to more great years with you!

Rated 5 out of 5 stars

I absolutely love LeTote!

I absolutely love LeTote! Received it as a gift while losing weight... best thing ever! And kept it ever since.

October 17, 2017
Unprompted review
Le Tote logo

Reply from Le Tote

Hi Jean! Thank you for your review and for choosing to keep the service. I’m happy that you have enjoyed your subscription with us and we are looking forward to more great years with you!

Rated 4 out of 5 stars

Great service, but inconsistent turnaround times

I love this service. It fits my lifestyle perfectly because I love having something new and on-trend to wear, but I get bored with pieces I buy quickly. My only complaint is the turnaround time between totes is inconsistent. I get so excited about wearing pieces to specific events and then I am disappointed when the items do not arrive as quickly as I expect based on previous totes.

October 17, 2017
Unprompted review
Le Tote logo

Reply from Le Tote

Hi Sarah! Thank you for taking time to provide your feedback about the service. We are so glad to know that the service fits well with your lifestyle. We appreciate your comment regarding the turnaround of your tote. I will surely forward this to our Head of Operations. We'll surely look into it. We always strive to improve our service and to make our customers happy.

Rated 5 out of 5 stars

Renting clothes is the best thing …

Renting clothes is the best thing that's happened to my life lately. My closet at home is now neat and tidy and I barely wear the same thing twice! I love trying new looks without committing to a huge price tag for the latest trend and I do a lot less laundry these days! The value of this service is incredible, too.

October 17, 2017
Unprompted review
Le Tote logo

Reply from Le Tote

Hi Heather! Thank you so much for your positive comment and for choosing our service. We are so glad to hear that the service works well with you. Your satisfaction is a great compliment for us!

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