I have used Le Tote on and off for years, and always loved the service. I've even referred multiple friends. However, back in October, I started having issues where I wasn't recieving totes for weeks,... See more
Le Tote
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
As many others have said, Le Tote used to be a real company but now it's a complete sham. I reached out multiple times via online chat, multiple emails and calls to their disconnected phone lines...... See more
Echoing the complaints of previous reviewers, I experienced the same issue. I contacted Le Tote several times via email to cancel my subscription and they have not responded. They continue to fraudule... See more
I use to love Le Tote, like others have mentioned it was a great service not that long ago, but now I'm really upset that there is no communication with ANYONE from the company. I filled out a complai... See more
Company details
Information provided by various external sources
Le Tote is an amazing service giving you access to an endless closet of clothing and accessories each month. Wear everything. Send it back. And repeat!
Contact info
3130 20th Street, 94110, San Francisco, United States
- (844) 899-8683
- hi@letote.com
- letote.com
People also looked at
I love Le Tote!
I think Le Tote is a great concept. I always have something new to wear! The clothes are high quality and trendy.

Reply from Le Tote
Love it
Love it! It's an easy and inexpensive way to extend your wardrobe.

Reply from Le Tote
Risk Free Trendy
Le Tote has made it so easy for me to try new trends risk free. I am quite set in my ways when it comes to style and fashion and I have trouble committing to any trend. Le Tote keeps ups with those trends and makes it so easy to try something you would otherwise skip over. I also love Le Tote because I can feel like I have a fresh, new wardrobe weekly without spending a ton of money! Adding in a couple new pieces here and there really perks up my current pieces. Le Tote is also great for those hard to find pieces. I don't know how they do it, but whenever I am searching for something and cannot find it in stores Le Tote has it! The try and buy works so well.

Reply from Le Tote
I absolutely love LE TOTE
I absolutely love LE TOTE. I've been a member for over two years and have been blown away by their customer service. Top notch. I hope to be a customer for a LONG time!
slow shipping downgrades review
I find that shipping times are sometimes very slow and other times come in 2 days. It makes it difficult for me to plan based on weather, travel, and work for what I need. This is the only reason you aren't a 5 star.

Reply from Le Tote
Love this company and the service they …
Love this company and the service they provide! I love trying new styles without having to go shopping. Let Tote has fast shipping, great customer service, and a great selection. I highly recommend Le Tote!

Reply from Le Tote
LeTote has helped me
LeTote has helped me, a total fashion challenged dresser. I no longer wear only black and grey to work! I look forward to each box I receive.

Reply from Le Tote
I Love my Le tote service
I've enjoyed my Le tote service. I love the items and be able to customize them. Being able to keep items in "my closet" for future orders is a great feature I use a lot. And if an issue does arise a real person in customer service is easy to access and always very helpful .

Reply from Le Tote
My Little Secret - But Had to Share
Once I realized which brands fit me properly, I have loved LeTote. I enjoy the option to swap out clothing that is selected for my tote. That way I can customize what I'm getting based on what I have coming up (i.e. business meeting, evening out, etc). I've recommended at least 10 friends/coworkers (although I wanted to keep it my little secret) but had to share.

Reply from Le Tote
Love being able to rotate my clothes …
Love being able to rotate my clothes out on a regular basis!

Reply from Le Tote
Great service
Great service, they update the wardrobe choices a few times a year. As you review your totes, the clothes they recommend changes. You always have the option of swapping out the entire tote (5 items) or keeping everything. Typically items you’ve rented are on sale for a great price so you have the option of keeping pieces. The clothing always comes to you freshly cleaned

Reply from Le Tote
I absolutely LOVE Le Tote
I absolutely LOVE Le Tote! As most professional women, I'm very busy and find shopping to be more of a hassle than anything. Le Tote has solved my shopping issues! Not only does it allow me to try different styles I typically wouldn't pick off the rack at a department store, but the items are also high quality and lower price! I feel like every time I get a compliment on an outfit nowadays, my response is "Oh, I got it from Le Tote!" Thanks for helping with my wardrobe dilemma!

Reply from Le Tote
"It's a rental!"
I love Le Tote and talk about it all the time. It comes up so easily in conversation because I am constantly complimented on my clothing and accessories, so much so that my close friends and family know my common response is, "It's a rental!"
I used to be a real clothes horse and constantly was buying clothing, but I really started to be disheartened by the disposability of trends and clothing. Plus, the money I spent was unreal with a closet full of clothing with tags still on it.
Le Tote has revolutionized the way that I consume. I have really cleared out my closet to include things that I LOVE and wear often. Le Tote then fills in for the fun of receiving clothing (y'all know that endorphin rush), trying out trends, and just adding some fun.
In addition, I feel better about re-wearing an item that has many lives. And you cannot beat sending back your clothing without washing (they dry clean and keep the life going even longer).
I'm a huge fan of this company and the hard work they put in. I also LOVE the packaging and the note in each box with my name on it. It's those details that make it extra special.
p.s. I'm a walking spokeswoman if you ever need me!

Reply from Le Tote
Great way to get a variety of clothing …
Great way to get a variety of clothing without always buying something new. I have used it for the past year and have only had great experiences.

Reply from Le Tote
Considering canceling
I like the concept of Le Tote but some of the clothing styles are just awful and not my style. Some of the brands seem budget and matronly. I've been a member for over a year and I often have trouble finding something I like each month. The same old peices that no one rents are always available but new trends are hard to come by. I end up getting some items I'm not that excited about just because my time is up and I don't want the tote the stylist chose for me. I'm considering canceling because I'd get better value just purchasing one item I want from a store than hassling with this revolving door of meh clothes.

Reply from Le Tote
Love Le Tote have been doing it for a …
Love Le Tote have been doing it for a few years and can’t say enough good things.

Reply from Le Tote
I love Le Tote
I love Le Tote, it gets me excited about getting ready for work in the morning. Having new things to wear is the best! The quality is perfect, getting to choose what you like and don't like makes this work out so well. I have been a Le Tote member for several years and couldn't do without it.

Reply from Le Tote
I absolutely love LeTote!
I absolutely love LeTote! Received it as a gift while losing weight... best thing ever! And kept it ever since.

Reply from Le Tote
Great service, but inconsistent turnaround times
I love this service. It fits my lifestyle perfectly because I love having something new and on-trend to wear, but I get bored with pieces I buy quickly. My only complaint is the turnaround time between totes is inconsistent. I get so excited about wearing pieces to specific events and then I am disappointed when the items do not arrive as quickly as I expect based on previous totes.

Reply from Le Tote
Renting clothes is the best thing …
Renting clothes is the best thing that's happened to my life lately. My closet at home is now neat and tidy and I barely wear the same thing twice! I love trying new looks without committing to a huge price tag for the latest trend and I do a lot less laundry these days! The value of this service is incredible, too.

Reply from Le Tote
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
