Very easy to use the website and complete my order. I had to email support and they responded very quickly and efficiently. Shipping was fast and well-packaged. Love the notebooks, they're perf... See more
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these are my go to journals i adore them. i’ve filled multiple ! they delivery service is always top notch as well as the quality
Leuchtturm have an interesting range of products, of good quality and, for the most part, well presented. Sometimes it was a little difficult to work out the finer details, such as the organization... See more
Leuchtturm is my go-to for pocket-sized notebooks, for work notebooks, as well as for all-manner-of-use books. Well made with thoughtful additions, such as dual ribbons for place-keeping, numbered pa... See more
Company details
Written by the company
Notebooks, Planners and Diaries from Leuchtturm1917
Contact info
Unit 6, 30 Perry Street, 2036, Sydney, Australia
- (02) 9695 7055
- leuchtturm1917.com.au
4.8
Excellent
348 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I ordered a daily planner
I ordered a daily planner, but never received shipping info. I asked for a status update a week later and I was told it was lost in transit and I would be sent another one. No apology, no acceptance of fault. I normally wouldn't review this experience but you've emailed me directly and asked for a review.
January 18, 2024
Reply from LEUCHTTURM1917 Australia
Thank you for your review, we are sorry that your original parcel was lost in transit with Australia Post. We hope that you received your replacement planner within a couple days of you informing us that your parcel never arrived.
I do not purchase very often from you…
I do not purchase very often from you but I always buy my pen holder for my diaries every year for my husband and me. I can always be confident it will be good quality product.
January 15, 2024
Great quality product and flawless…
Great quality product and flawless delivery experience.
January 14, 2024
My go-to notebooks
Leuchtturm is my go-to for pocket-sized notebooks, for work notebooks, as well as for all-manner-of-use books. Well made with thoughtful additions, such as dual ribbons for place-keeping, numbered pages and that extra little pocket where I can keep receipts safe. Beautiful quality paper means ink doesn't bleed through to ruin it's other side. My only, minor complaint is that the yellow cover is available in only certain types of books and I rely on that flash of yellow to help me keep it with me at all times - and I wouldn't want to lose any of them. So perfect!
January 14, 2024
I ordered the wrong product and they…
I ordered the wrong product and they sent a replacement free of charge. Thank you!
December 13, 2023
Great product
Have had several of these over the years, always happy with them and great colours.
December 12, 2023
All items arrived in a timely fashion…
All items arrived in a timely fashion and in good order. The books themselves are lovely and I am looking forward to filling them out in the fullness of time.
December 13, 2023
First time purchaser
First time purchaser, easy to use website, prompt delivery, product excellent.
December 13, 2023
Nice Products
Delivery time and product were both very good. The packaging was average, with no protection for my journal. Would be better if the product came in a box.
December 12, 2023
There was a glitch in delivery with my…
There was a glitch in delivery with my getting someone else’s order but it was beautifully resolved.
November 17, 2023
Was fantastic
Was fantastic. Quick shipping.
I forgot to select if I wanted foil or not and the team was on the ball to make sure I got exactly what I wanted.
November 20, 2023
Good product but very pricey
Happy with the product and delivery, but the price is a bit extreme.
November 10, 2023
I'm so happy I was able to find these…
I'm so happy I was able to find these orange sketchbooks. Leuchtturm, please bring these back!!
October 15, 2023
Excellent product
Excellent product, however item damaged in transit to me. Recommend seller improve packaging
October 16, 2023
Had what I needed in stock and quick to…
Had what I needed in stock and quick to process my order.
Great service
October 15, 2023
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