Lexus Woodford Reviews 

I recently had the pleasure of purchasing a car from here, and I can't say enough positive things about my experience with the incredible car salesman, Cai Lin. From start to finish, he went above and beyond to ensure I had the best car buying experience imaginable. He evidenced an impressive depth of knowledge about these luxury cars and then proceeded to guide me towards the perfect car pursuant to my needs. His expertise and attention to detail were second to none, making the entire selection process smooth and enjoyable. Cai's approach serves as a testament to the Lexus Woodford showrooms commitment to customer satisfaction. If you're a total novice about cars, like me, and need someone to quite literally hold your hand through the process, you won't get a better showroom than this.

I have dealt with Erol throughout my dealings and purchase. Lovely man. Great manner and sense of humour. Always available for help and support. Many thanks

Prompt and attentive care from Charlotte and Tracie. Thank you

Wonderful service from Lexus Woodford. Az made sure everything was perfect!

Excellent customer service especially by Tracie and Charlotte.
They went out of their way to make sure we got everything that we needed. Very helpful and friendly staff. We will definitely be visiting again.

Great customer service. Went in for a service and MOT. Ashif and Tracie were very friendly and helpful. Also, Ashif was knowledgeable and very professional. They offered beverages whilst I waited, and Ashif answered any questions asked

An all-round good experience.

Dean A.

Thank you to Emma, Tracie and the vehicle service team. They were very helpful, supportive and professional when I took my car for servicing

Ashif was very helpful and correct, I’m really satisfied

Ashif was very helpful while I was at the dealer today. He was able to explain effectively to me what he will be doing which I found very helpful

Ashif thank you for taking care of me. The Vechical health check was great pointing out other issues. Also much appreciated in squeezing the extra work in while I waited

Nobody likes taking their car in for a service you know its going to cost but my experience at lexus woodford has always been warm, welcoming and coffee and biscuits fuelled by the lovely Emma Jukes and Tracie Clark a business thrives on its welcome so I pay up ans say thank to E & T

Big thanks Tracie Clark for very good and professional service . Piotr from EMR Silverthron.

Asif was friendly and explained me everything in detail regarding the service. I will highly recommend dealing with him

The customer service was extremely good, very helpful and overall very impressed with their work.

I just love Lexus their customer service has always been above my expectation. Every time I change my car I keep going back to them. I have just had a service done and Az was spectacular. Love Lexus can’t wait to come back to see you guys …as for the cars they are amazing

Az, was very helpful and explained everything very clearly.

Took my old RX in because of a suspension sensor issue. So, diagnostic flagged what we suspected was the issue, replaced one sensor but unfortunately this did not resolve the issue. The service team manager and her team, especially Ashif could not have been more helpful, they sorted me out a courtesy vehicle at very short notice to make sure I was mobile for the weekend. Frustratingly the part required is on back order and won’t arrive for a few weeks, really not their fault, but again they showed real care and consideration for me as their customer. Yes, main dealers do cost more than other local repair shops, but, my bad was asking a local repair shop to do a basic thing for me and I suspect that because of their lack of knowledge, they may have caused the issue that I now have to resolve. Very much a false economy! The team at Lexus Woodford have made the whole experience a lot less stressful than it could have been.

Fantastic service provided by Mr Asif kept me upto date on my service of the car.
Definitely coming back !

All good a quick service and MoT was done. Thank you Asif Perwaz