Love the jacket! So nice and great quality. Sized up to a M and as size 8/10 it has a nice slightly oversized fit. Slight delay on delivery but think that was down to the delivery company.
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See what reviewers are saying
The products of Libby Loves that I chose are of lovely Quality I have bought Libby love brand before the aubergine coatigan which I have worn through out winter this time I went for a cream version bu... See more
LibbyLoves is one of my favourite discoveries of the last year - beautiful clothes by a British designer all delivered speedily. Such a wide selection and I have purchased tops, dresses, skirts and kn... See more
I love that libbyloves offers something other than the mainstream. Quality is great for the price point. Shipping is fast, and items arrive with packaging that shows that someone cares. My last it... See more
Company replied
Company details
Information provided by various external sources
Libby Loves is an emerging British label offering capsule collections to update your wardrobe all designed & made in London
Contact info
United Kingdom
- libbyloves.co
Replied to 100% of negative reviews
Typically replies within 24 hours
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Love Libby Loves 💓
This is my second purchase from Libby Loves and both times the service has been brilliant. quick delivery and excellent quality items! Thank you 💓💓💓
I was charged postage but their website…
I was charged postage but their website states postage is free for overs over £20. My order was £25. I have emailed, sent a message and posted on Facebook but no one is getting back to me. Will never order from this site again.
Love the Libby Loves brand
Love the Libby Loves brand. So unique! Very good quality , great service and such reasonable prices. Highly recommend.
Love LibbyLoves
This my fourth or fifth time buying from Libbyloves. I really like their designs as they are quite unique and their prices are unbeatable. My latest purchase was the tie dye tracksuit. I bought a small and it fits perfectly. I love the colours ans is perfect for loungewear. When I have emailed them with questions regarding availability they have been always quick to reply. Great home based company.
Sizing not right dress I ordered is…
Sizing not right dress I ordered is massive on me
Lovely dress excellent quality true to…
Lovely dress excellent quality true to size. delivered quickly.
Great
Arrived promptly & well wrapped. Lovely garment but didn’t suit me. Refund and return promo & easy. Will shop again!
Disappointed with the quality given the…
Disappointed with the quality given the price point - can see white thick wool stitching on the arms of my cardigan and it stands out as it’s blue and pink.
Excellent customer service
Excellent customer service, quick reply when I emailed about my order. The Jumper is lovely and just what I hoped it would be.
Lovely products but a pair of earrings…
Lovely products but a pair of earrings were missing from my order. I have made contact with Libby Loves. It they have not replied.
Two weeks later no item received and no…
Two weeks later no item received and no one replying to my mails now .
I’ve not received my package
Gorgeous scarf!
Gorgeous scarf!! You have to but it’s super soft and cosy! I’m definitely ordering more colours :-)
Amazing!!
Top quality products. Fur poncho. I have 8 of various styles! Amazing quality and fantastic customer service!
Woundnt waste my money on this company
Woundnt waste my money on this company. Extremely poor customer service. 'Havent recieved my returned order'. Zero communication or service.
Stunning dress fabric very light &…
Stunning dress fabric very light & pretty design.
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