Loved this company, been shopping with them for years, so was shocked when I went there Saturday and they've shut down, they'll be a huge loss, only like the vape juice they do. Now to try and find an... See more
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See what reviewers are saying
My partner decided to quit smoking ciggerette about a year ago using liberro as his method and he's done fantastic due to variety of liquids and the prompt delivery of them. He brought you... See more
My husband has an older version of the Liberro pipe but "fell by the way side" in his efforts to give up or at least reduce his tobacco consumption. Recently he is trying again but had lost the refi... See more
I have used Liberro quite a few times now. The information they give about the products is very helpful when trying to navigate the world of vaping, and the ability to try small amounts of different l... See more
Company details
Information provided by various external sources
We've been in the industry since 2008 (formally e-cigs.co.uk) so you can be confident in purchasing from one of the first e cigarette companies in the UK.
Contact info
Freedom House, Unit 5b, Watermill Industrial Estate, SG9 9JS, Buntingford
- 0800 111 4753
- support@liberro.co.uk
- liberro.co.uk
Review
I recently purchased a 30ml bottle of Vanilla Indulgence. I enjoyed the flavour and would definitely purchase more. However, the juice I purchased burnt out my brand new coil in my Cool Fire IV in less than 5 days. I do not vape excessively and was shocked to taste a burnt flavour. I have previously had a coil for 3 - 4 weeks until it burnt out. Not sure if it's the juice or my vape. I usually have the vape at 22 - 24 watts so I'm sure it's not that either.
Overall I am very happy with the e-juice. Liberro staff were nice and helpful. It was very easy to find the juice I was looking for. I will definitely purchase more juice from Liberro in the future and recommend the store to others who vape.
June 20, 2016
Unprompted review
E Pipe
Prompt delivery, and kit works very well...would definitely recommend.
June 17, 2016
Unprompted review
Excellent.
Fast, efficient and gives legal information well in advance of EU policy.
June 16, 2016
Unprompted review
Liberro Buntingford
Very pleasant and helpful experience. A relaxed atmosphere and knowledgeable staff. Very satisfied with my purchases and will certainly use again.
June 15, 2016
Unprompted review
Maple cured e-juice.
Awesome flavour from this juice. Very resonably priced products. Will definitely be buying from these guys on my return from my holidays.
June 13, 2016
Unprompted review
Buntingford Vape Shop
Been to the shop in Buntingford a few times and always found the staff most helpful and very informative on all of their products across the range
June 11, 2016
Unprompted review
Excellent Company
Ordered an e-pipe from them which had a problem. They sent out a replacement part immediately. Great Service.
June 9, 2016
Unprompted review
Friendly and helpful service at liberro
Buntingford store are always polite and friendly
June 9, 2016
Unprompted review
service,service,service
Polite, personal service with great product knowledge
June 7, 2016
Unprompted review
It's never too late to quit
I've been quit for over a year now; after 25 years a smoker, I couldn't have done it without Liberro, I've whittled down to 0.6% in my vape, so just need to break my hand to mouth habit!
June 3, 2016
Unprompted review
Great products
Good flavoured e liquids, hope for more to try in the future
May 31, 2016
Unprompted review
Kamry K1000 pipe
Product as described wonderful piece
Many spares/consumables on website
Very fast delivery I would recommend this company to anyone
.....you don't get the chance to say this many times nowadays
May 29, 2016
Unprompted review
Very quick delivery
Bought a couple electronic cigars delivery was super quick. Not vaped on then yet but sure they'll be great. Using them at my wedding!
May 23, 2016
Unprompted review
Great company but mediocre experience.
Cool company, great products. They keep you in the loop on all aspects from initial purchase to delivery. You get the sense they care about the success of the business.
However, I have given a lower review because I typed a question into their contact tab on their website and still have not gotten a response. If it wasn't for this it'd be 4-5 stars.
May 18, 2016
Unprompted review
Reply from Liberro Electronic Cigarettes
Hi Josh
Thanks for your feedback. Upon investigation it would appear that there is an issue with our quick contact form so thanks for reporting it (although we're not sure that a 3 star Trustpilot review is the best way to convey a technical issue with our website)
For future reference there are several ways of contacting us:
By simply replying to any of the email order confirmations you receive from us
By using our freephone number 0800 1114753
By sending a direct email to support@liberro.co.uk
By using the contact form on our contact us page
By using the quick contact form at the top of the page (which obviously helps if it actually works!)
We aim to respond to messages received during business hours within 2-3 hours. In the case of messages received outside those hours we will respond the next working day.
We'd like to take this opportunity to remind our customers that should they not receive a response as stated then please do use another means of communication because we certainly don't ignore customer queries. Quite the opposite really, we're a friendly bunch here and happy to help!
One of our team will give you a call today to discuss whatever the issue was you contacted us about.
Happy Vaping
The Liberro Support Team
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