I have many LifePro products and LOVE them all!! The LumiCure Pro is great for on-the-go spot treatment. I use it when I travel. Whether it’s the Red/IR light panel, BioRemedy Sauna Blanket, AllevaRed... See more
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Who said wellness, recovery and fitness have to be like a boring chore? We've decided to ramp it up and change the game - making holistic wellness attainable for everyone. Here at Lifepro we work to bring you the best solutions through our tools but most importantly through our community.
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I have had this Lifepro Massage Gun since 2021. The Battery died, so I reached out to Lifepro Fitness for help. They were so fast in responding. I sent them a picture of the info on the Battery Grip, and within less then 3 days they sent me out a new battery NO charge, and I didn't have to send the old one Back. Pejay, Erika, Angelica were awesome to communicate with, and they treat the customer right. Incredible quality and customer service from a great company.
Update, I wrote this based on my email correspondence with Lifepro, but what arrived on SUNDAY stunned me. This company is AAAAA+ I mean then didn’t send me a new battery, they send me a NEW Kit all together. Incredible, talk about taking care of their customers!!! So I now have a new machine (Upgraded) I didn’t even have to ship the old one back!!! Brilliant!!!!

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Customer service is amazing and quick! I contacted customer support because my wave vibration plate had issues with power. Within a few days a new one was delivered! Excellent warranty, more companies should be like this.

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I received my life Pro Rumble X 4D and it was missing the mat. I tried to contact lifepro and I didn't leave a message but I just hung up the phone when nobody answered. The next day I had a text message from Ben with life Pro, apologizing that they had missed my call. When I explained to him that I was missing the mat he did everything to get it sent out to me. He communicated very well and he was quick with his responses. I received a message today that my mat is on its way. Thank you Ben for all your help. You have shown great customer service and that is something that is missing in a lot of companies these days.

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Great customer service. They honor their lifetime warranty without any hassle. Replacement is quick and easy. Great communication and results.

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Began using the vibratory plate and have great appreciation for the muscle tone/strengthening along with improving balance. I am 75 and in very good health with focus on food intake, supplements and exercise. The Lifepro is an added enhancement! My wife does Pilates or Spin at least 6 days/wk - she too appreciates the benefits (and she is not easily impressed!).
I had problems registering for warranty both on phone and computer, I called and requested a call-back which happened the next day; I spoke with Martha who gladly registered the unit. Very easy and, we are excited to add this well built vibration component into our fitness regimen.

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My 92 year old mom uses her Lifepro Red Beam everyday. It helps to minimize the pain and swelling she has in her feet. She never wants to be without it as it helps her so much.

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Lifepro makes great products and stands behind them. Although I had one more malfunction on my Rumblex vibration plate, Lifepro lived up to their warranty standards and sent a replacement quickly.

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My Rumblex Pro 4D was well worth the investment. It helps get me going for the day & relaxes me at night & helps with lymphatic flow which I truly needed.

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I have the Flexstride Plus, which is in and of itself a great product.
I had a very minor issue with it after some time and emailed them to see if they had any troubleshooting steps as I'm sure it was just a loose screw somewhere.
The team, Ben Erika and Angelica specifically, were very kind and appreciated my effort to resolve it myself. However, they ended up just sending me a replacement at no cost!
Great service, I'll definitely be buying more products.

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My vibration plate stopped working. Contacted customer service and Angelica was very efficient. I sent my original receipt of purchase and they shipped me a new one quickly. Didn’t even have to ship the old one back. Fantastic customer service!!!

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Ben was very helpful, he addressed my concerns quickly and with no friction at all!

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Had a great experience with Lifepro for the last 6 years. Bought a vibrashake 4d pro. It lasted 6 years. I called in to buy a new one, and they let me know that I can get a replacement because of the lifetime warranty. Within 6 days, I had a brand new one at my door. I use this machine for 10 minutes after each meal, and I feel amazing.

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Lifepro representative Ben is phenomenal.
Helped me with all my questions and had great answers.

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The Infrared sauna blanket was the best purchase that I made for my health. It helped me detox my body and lose weight. Later on when I had other issues it was also a game changer for my circulation.

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I had to return an item and exchange it and I sent a message to Lifepro customer service. Within a couple of hours someone got back to me and quickly resolved my issue. I like that they are very responsive and helpful. This is the second item I have purchased from Lifepro and I am extremely satisfied with the quality of their products. Especially their Lifetime Warranties!

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LifePro is a trusted supplier for so many of my wellness devices (AllevaRed Red Light Therapy Belt, Lumicure Pro Therapy Torch, Rumblex whole body vibration plate, etc.). I love that they offer a lifetime warranty on their products. I needed a PDF copy of the user guide for my Revitaglow Pro Light Therapy Mask because I can’t read small print and Flaire was so quick to respond to my request. She even followed up to I make sure I received the file. It’s this kind of service as well as the quality of their products that keeps me coming back. I have also referred family members to Lifepro and they have all bought and enjoyed their products.

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I have quite a few Lifepro products and I love them. They are the tools that help me stay healthy and keep my lymphedema and Lipidema undercontrol. My Waver vibration plate is a non negotable for me. I have even taken it back to Kansas when I go to my parents house. It is so useful and I can work using it into my day. I can stand on it, sit on it, place my feet on it, exercise on it. I learned about Life pro when I went to visit my nutritionist and the person who owned the shop we were meeting in had one. She let me try it and I said I have to get one. I also have the InfraTone Far Infrared PEMF Belt, and the AllevaSole Pro Red Light Foot and Ankle Therapy the foot red light. I have an older version of the vibration ball and hopefully someday I will get another. I love all the new products Life pro has and refer people to them often. I know several people who have purchased a vibration plate due to my referral and for this I am thankful. We need to help each other do everything we can to be healthy. As a 13 year bilateral breast cancer survivor/thriver (I have not over survived but am thriving since my diagnosis) we need to let others know about good products that are out there. I also must say their customer service is good. When I have a question they respond. I am thankful for Lifepro and hope others invest in one of their vibration plates or any of their useful products.

Reply from Lifepro
Company makes super product to assist with your healthy life goals.
But better than their vibration plate is their customer service. I sent a request for information and I had it the next day. And it was from a real person not AI! Most highly recommend them and their products.

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I contact costumer service and they are very helpful
The company life pro care about your health they are not only selling a product they really care about you
I highly recommend this company

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The LifePro Red light Therapy Belt seems well made. I haven't been using it more than two days, but both my husband and I seem to be experiencing a reduction of pain.
I had a question on the lifetime warranty and "chatted," with Bunny from customer service. She helped me figure out how to register it and emailed me with a "warranty." Bunny's customer service was timely and exemplary!

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