I have many LifePro products and LOVE them all!! The LumiCure Pro is great for on-the-go spot treatment. I use it when I travel. Whether it’s the Red/IR light panel, BioRemedy Sauna Blanket, AllevaRed... See more
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Review summary
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Reviews shaping this summary
My family loves our lifepro vibration plate. All 4 of us use it multiple times a week (lymphatic drainage, muscle recovery, or just because who doesn’t want to hear a 7 year old sing Disney songs whil... See more
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We use our vibration plate every single day and couldn't be happier with it. After researching and understanding the benefits, it is easy to commit to at least one fifteen-minute shake. It helps keep... See more
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Wow….what fabulous customer service! I put in an inquiry regarding my life pro hover vibration plate and it was addressed and rectified within days! Thank you Ben and the Lifepro Fitness Team!I love... See more
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Company details
- #1 of 4 best companies in Fitness Equipment Store
Written by the company
Who said wellness, recovery and fitness have to be like a boring chore? We've decided to ramp it up and change the game - making holistic wellness attainable for everyone. Here at Lifepro we work to bring you the best solutions through our tools but most importantly through our community.
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4.9
Excellent
1K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Bunny provided excellent customer…
Bunny provided excellent customer service throughout the entire process. When my vibration plate stopped working, she made getting a replacement incredibly easy. She was always kind, responded quickly to my emails, and made me feel like my concerns were truly heard. The whole experience was smooth and stress-free. I really appreciate the outstanding support and would definitely recommend this company!
July 7, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! While we're sorry to hear that your vibration plate stopped working, we're delighted that Bunny made the replacement process smooth, easy, and stress-free.
It's wonderful to know that Bunny was kind, responsive, and made you feel heard every step of the way. Providing caring, timely, and personalized support is exactly what we strive for, and we'll be sure to share your kind words with Bunny and recognize her for the exceptional service she provided.
Thank you for your trust, support, and heartfelt recommendation. We're honored to have you as part of the Lifepro family and look forward to continuing to support your wellness journey for years to come 🧡✨
I use the Lifepro Vibration Plate for Recovery and Health Benefits
I use, and have used the Lifepro vibration plate for recovery from surgeries and other health benefits.
I initially got it to assist in my recovery from two total knee replacements.
I discovered that when using it, it worked well for my lymphatic system and posture. It has improved my balance and reduced episodes of vertigo that I had been having. It has exceeded my expectations in how well it worked in my knee replacement recovery process, not to mention the other benefits I discovered!
I Highly Recommend the Lifepro vibration plate!
KJ
July 6, 2026
Reply from Lifepro
We truly appreciate you taking the time to share your experience, KJ! 🧡✨
Thank you for your thoughtful review! We're honored to hear that your Lifepro Vibration Plate has been such a valuable part of your recovery journey following your total knee replacements.
It's especially rewarding to know that, beyond supporting your recovery, you've experienced additional benefits that have positively impacted your overall wellness. Hearing that it has exceeded your expectations and become such an important part of your routine truly means a great deal to us.
Thank you for your trust, support, and heartfelt recommendation. We're honored to have you as part of the Lifepro family and wish you continued health and wellness on your journey. 🧡✨
Grateful!
Angelica was very helpful with my warranty on the sonic massage gun! Thank you so much for the exceptional customer service!!
June 24, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're thrilled to hear that Angelica was able to assist you with your Sonic Massage Gun warranty and provide the exceptional customer service you deserve.
We'll be sure to share your kind words with Angelica and recognize her for the outstanding support she provided. Delivering helpful, responsive, and caring service is exactly what we strive for every day.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨
Great warranty. They stand by their product. But it can take a while
Ericka, Mayfri and Angelica helped me get a replacement on my IR mat. It did take a while to go through the process (several back and forth emails) but everyone was quick to reply back each time. I love that the company stands by their product and their emails were all very upbeat. (Not blaming me that I caused the issues etc..)
June 21, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your thoughtful feedback! While we're sorry that the warranty process for your IR Mat took a little longer due to the information needed, we're delighted to hear that Ericka, Mayfri, and Angelica were responsive, supportive, and kept you informed throughout every step.
It means a great deal to know that our team's positive communication and commitment to standing behind our products made a lasting impression. We always strive to make our customers feel heard, supported, and valued, and we're so glad that came through during your experience.
We'll be sure to share your kind words with Ericka, Mayfri, and Angelica and recognize them for the exceptional care they provided.
Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and look forward to continuing to support your wellness journey 🧡✨
I bought this vibration plate to help…
I bought this vibration plate to help with my bone density. I used it about 11 months and got my bone density test and my bone density improved not stayed the same but improved. What a great relief knowing I can improve at my age (69). Thanks Life Pro
July 6, 2026
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for sharing such an inspiring review! We're thrilled to hear that your Lifepro Vibration Plate has become an important part of your wellness journey and that you've had such encouraging results after using it consistently.
Knowing that you're feeling positive and encouraged by your progress is incredibly rewarding. Stories like yours remind us why we're so passionate about creating products that help people stay active and support their health at every stage of life.
Thank you for your trust, support, and heartfelt recommendation. We're honored to be part of your wellness journey and wish you continued health and success for many years to come. Thank you for being part of the Lifepro family! 🧡✨
Great Company
I am so impressed with this company. My Rumblex Plus machine was damaged during shipment. Arthur with
LifePro assured me they would take care of the replacement and did. I received the replacement within a few days even before I received the label to return the damaged machine.
July 1, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're sorry to hear that your Rumblex Plus was damaged during shipping, but we're delighted that Arthur was able to make the replacement process quick and worry-free.
It's great to know that Arthur kept his promise and that your replacement arrived within just a few days—even before you received the return label for the damaged unit. Providing fast, hassle-free service and taking care of our customers is exactly what we strive for.
We'll be sure to share your kind words with Arthur and recognize him for the exceptional support he provided.
Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and hope you enjoy your new Rumblex Plus for many years to come 🧡✨
I received amazing customer service…
I received amazing customer service from Bunny. The communication was clear, quick, and very helpful. I am very impressed with Bunny and Lifepro customer service! Also, the product, a red light & near infared light belt, is very helpful with my issues.
July 6, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're thrilled to hear that Bunny provided you with amazing customer service and that her communication was clear, prompt, and helpful throughout your experience.
It's also wonderful to know that your Red Light & Near Infrared Light Belt has been helpful for your wellness needs. Hearing that both our products and our customer support have made such a positive impact truly means a great deal to us.
We'll be sure to share your kind words with Bunny and recognize her for the exceptional service she provided.
Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and look forward to continuing to support your wellness journey 🧡✨
After failing at reaching you by phone…
After failing at reaching you by phone or email I got a text from Ben and together we got my issue solved. He stuck with me and told me exactly what he needed from me and I complied. Now my replacement remote is in the process and I should be receiving it shortly.
Thank you for the help Ben!
July 6, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your thoughtful feedback! We sincerely apologize for the difficulty you initially experienced reaching us, but we're so glad that Ben was able to connect with you, guide you through the process, and help resolve your issue.
It's wonderful to hear that Ben stayed with you every step of the way, clearly explained what was needed, and helped get your replacement remote on its way. Providing dedicated, personalized support is exactly what we strive for, and we'll be sure to share your kind words with Ben and recognize him for the exceptional service he provided.
Thank you for your patience, trust, and support. We're honored to have you as part of the Lifepro family, and we hope you enjoy using your vibration plate again once your new remote arrives 🧡✨
Maribeth was a fantastic customer…
Maribeth was a fantastic customer service agent. I rarely, rarely been so pleased. She is an absolutely fantastic customer service agent.
July 6, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're absolutely thrilled to hear that Maribeth provided such an outstanding customer service experience. Knowing that she left such a positive impression and exceeded your expectations truly means the world to us.
We'll be sure to share your kind words with Maribeth and recognize her for the exceptional care, professionalism, and dedication she showed. Team members like her are what make the Lifepro experience so special.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨
I bought this for helping my recovery…
I bought this for helping my recovery from a double mastectomy with diep flap reconstruction! It has helped my body recover and to feel better! I the circulation improvement has been amazing! I definitely recommend!
July 6, 2026
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for sharing your inspiring journey with us. We're truly honored that your Lifepro product has been able to support you during your recovery.
It's wonderful to hear that it has helped you feel better and that you've experienced such positive improvements in your circulation. Knowing that our products can play a meaningful role in our customers' wellness journeys is incredibly rewarding.
Thank you for your trust, support, and heartfelt recommendation. We're honored to have you as part of the Lifepro family and wish you continued strength, healing, and wellness in your recovery 🧡✨
Arthur was very helpful and quick to…
Arthur was very helpful and quick to assist. I was unable to order my vibration plate.While the sale was going on due to technical issues. Arthur credited me the difference after the sale ended.
July 3, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're sorry to hear that you experienced technical issues while trying to order your vibration plate during the sale, but we're delighted that Arthur was able to step in and make things right.
It's great to hear that Arthur responded quickly, provided helpful assistance, and honored the sale pricing by crediting you the difference after the promotion ended. Going the extra mile to ensure our customers have a positive experience is exactly what we strive for.
We'll be sure to share your kind words with Arthur and recognize him for the exceptional service he provided.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and hope you enjoy your new vibration plate for many years to come 🧡✨
Quality produce and Customer Service
I have had my lifepro rumblex plate for over a year. At home, my husband and I use it for are achy and overused muscles. As a professional massage therapist, I have my clients with especially tight muscles, poor circulation, or nerve damage use it before their treatment.
Last month, one of the motors on my rumble stopped working. I contacted lifepro. Their warranty process was very simple, straightforward, and quick. And a new remblex was delivered to my home. Thank you Lifepro.
June 27, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share such a thoughtful review 🧡✨
Thank you for your wonderful feedback! We're sorry to hear that you experienced an issue with your remote, but we're delighted that Dianne was able to respond so quickly and make the warranty process simple and stress-free for you.
It's especially meaningful to hear that you received a response within just 26 minutes—even on a Saturday during the July 4th holiday. Providing prompt, caring, and reliable support is something we take great pride in, and we'll be sure to share your kind words with Dianne and recognize her for the exceptional service she provided.
We're also honored that your experience with Lifepro stood out so positively and helped restore your confidence in customer service. There is no greater compliment than knowing we've made a lasting impression.
Thank you for your trust, support, and heartfelt appreciation. We're honored to have you as part of the Lifepro family and look forward to supporting your wellness journey for years to come 🧡✨
Dianne made my 4th spectacular!
I emailed regarding my remote not working and was shocked to see a response in 26 minutes! Not only was that incredibly fast but it was also on Saturday and the July 4th holiday. Dianne was amazing in providing me with the simple information she needed to get this taken care of while also being extremely kind and apologetic. I happen to be dealing with a warranty issue on our Hisense TV purchased through Costco, I expected a better experience and it's been a very time consuming process. This interaction with Dianne, a new company (to me) and product make me feel so happy and appreciative!! Thank you again for taking care of your customers.
July 4, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share such a thoughtful review 🧡✨
Thank you for your wonderful feedback! We're sorry to hear that you experienced an issue with your remote, but we're delighted that Dianne was able to respond so quickly and make the warranty process simple and stress-free for you.
It's especially meaningful to hear that you received a response within just 26 minutes—even on a Saturday during the July 4th holiday. Providing prompt, caring, and reliable support is something we take great pride in, and we'll be sure to share your kind words with Dianne and recognize her for the exceptional service she provided.
We're also honored that your experience with Lifepro stood out so positively and helped restore your confidence in customer service. There is no greater compliment than knowing we've made a lasting impression.
Thank you for your trust, support, and heartfelt appreciation. We're honored to have you as part of the Lifepro family and look forward to supporting your wellness journey for years to come 🧡✨
Amazing customer service !!!
Amazing customer service !!!
Angelica and her staff took great care of us! Truly amazed !
Sent us a brand new massage gun!!
I offered to send the old one back, they said no need to.
July 5, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your amazing feedback! We're thrilled to hear that Angelica and our team took such great care of you and made your experience such a positive one.
It's wonderful to know that your replacement massage gun was sent out quickly and that the process was simple and hassle-free. Standing behind our products and making warranty replacements as easy as possible is something we take great pride in.
We'll be sure to share your kind words with Angelica and the rest of the team and recognize them for the exceptional care they provided.
Thank you for your trust, support, and enthusiastic recommendation. We're honored to have you as part of the Lifepro family and hope you enjoy your new massage gun for years to come 🧡✨
Kylle was super professional
Kylle was super professional, efficient and friendly. She resolved the issue and I received my replacement parts in less than 2 weeks. Will highly recommend Lifepro to everyone.
June 26, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're thrilled to hear that Kylle provided such professional, efficient, and friendly service while helping resolve your issue.
It's great to know that your replacement parts arrived in less than two weeks and that the entire process was a positive experience. We'll be sure to share your kind words with Kylle and recognize her for the exceptional support she provided.
Thank you for your trust, support, and heartfelt recommendation. It means so much to hear that you'd recommend Lifepro to others. We're honored to have you as part of the Lifepro family and look forward to continuing to support your wellness journey 🧡✨
I have had this Lifepro Massage Gun…
I have had this Lifepro Massage Gun since 2021. The Battery died, so I reached out to Lifepro Fitness for help. They were so fast in responding. I sent them a picture of the info on the Battery Grip, and within less then 3 days they sent me out a new battery NO charge, and I didn't have to send the old one Back. Pejay, Erika, Angelica were awesome to communicate with, and they treat the customer right. Incredible quality and customer service from a great company.
Update, I wrote this based on my email correspondence with Lifepro, but what arrived on SUNDAY stunned me. This company is AAAAA+ I mean then didn’t send me a new battery, they send me a NEW Kit all together. Incredible, talk about taking care of their customers!!! So I now have a new machine (Upgraded) I didn’t even have to ship the old one back!!! Brilliant!!!!
July 1, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback and for being a valued Lifepro customer since 2021! We're delighted to hear that when your massage gun battery reached the end of its life, our team was able to respond quickly and make the replacement process easy and hassle-free.
It's fantastic to know that after sending a photo of your battery grip information, your replacement battery was on its way in less than three days at no cost to you. Providing fast, reliable support and standing behind our products is exactly what we strive for.
We'll be sure to share your kind words with Pejay, Erika, and Angelica and recognize them for the exceptional care and communication they provided throughout your experience.
Thank you for your trust, support, and thoughtful recommendation. Your kind words about our product quality and customer service truly mean the world to us. We're honored to have you as part of the Lifepro family and look forward to continuing to support your wellness journey for years to come 🧡✨
Customer service is amazing and quick
Customer service is amazing and quick! I contacted customer support because my wave vibration plate had issues with power. Within a few days a new one was delivered! Excellent warranty, more companies should be like this.
June 28, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! While we're sorry to hear that your Wave Vibration Plate experienced a power issue, we're thrilled that our customer support team was able to quickly resolve the problem and get a replacement delivered to you within just a few days.
Providing fast, hassle-free service and standing behind our products with our lifetime warranty is exactly what we strive for every day. Hearing that you feel more companies should operate this way is one of the greatest compliments we could receive.
Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and look forward to supporting your wellness journey for years to come 🧡✨
Great customer service
I received my life Pro Rumble X 4D and it was missing the mat. I tried to contact lifepro and I didn't leave a message but I just hung up the phone when nobody answered. The next day I had a text message from Ben with life Pro, apologizing that they had missed my call. When I explained to him that I was missing the mat he did everything to get it sent out to me. He communicated very well and he was quick with his responses. I received a message today that my mat is on its way. Thank you Ben for all your help. You have shown great customer service and that is something that is missing in a lot of companies these days.
July 4, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
We're sorry to hear that your Lifepro Rumblex 4D arrived without the mat, but we're delighted that Ben was able to step in and make things right.
It's wonderful to hear that Ben proactively reached out after your missed call, quickly understood the issue, and arranged to have your mat sent out right away. Providing prompt communication and genuine care for our customers is exactly what we strive for, and we'll be sure to share your kind words with Ben and recognize him for the exceptional service he provided.
Thank you for your patience, your trust, and your thoughtful feedback. Your comments about the level of customer service you received truly mean a lot to us, and we're honored to have you as part of the Lifepro family. We hope you enjoy your Rumblex 4D and your new mat as soon as it arrives 🧡✨
Great customer service
Great customer service. They honor their lifetime warranty without any hassle. Replacement is quick and easy. Great communication and results.
July 1, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're thrilled to hear that your warranty experience was quick, easy, and hassle-free. Standing behind our products with our lifetime warranty is a commitment we take seriously, and we're delighted that your experience reflected that promise.
It's also great to know that our team's communication throughout the process met your expectations. Providing responsive support and making the replacement process as smooth as possible is exactly what we strive for.
Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and look forward to continuing to support your wellness journey 🧡✨
Began using the vibratory plate and…
Began using the vibratory plate and have great appreciation for the muscle tone/strengthening along with improving balance. I am 75 and in very good health with focus on food intake, supplements and exercise. The Lifepro is an added enhancement! My wife does Pilates or Spin at least 6 days/wk - she too appreciates the benefits (and she is not easily impressed!).
I had problems registering for warranty both on phone and computer, I called and requested a call-back which happened the next day; I spoke with Martha who gladly registered the unit. Very easy and, we are excited to add this well built vibration component into our fitness regimen.
July 4, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share such a thoughtful review 🧡✨
Thank you for sharing your experience! We're delighted to hear that your vibration plate has become such a valuable addition to your fitness routine. It's wonderful to know that you're already appreciating the improvements in muscle tone, strength, and balance, and we're especially thrilled that both you and your wife are enjoying its benefits.
It's inspiring to hear about your commitment to maintaining a healthy lifestyle through nutrition, supplements, and regular exercise. Knowing that the Lifepro vibration plate has complemented that routine so well means a great deal to us.
We're also glad Martha was able to assist you with your warranty registration after you experienced difficulties online. We'll be sure to share your kind words with her and recognize her for making the process quick and easy.
Thank you for your trust, support, and thoughtful feedback. We're honored to have you and your wife as part of the Lifepro family and wish you both continued health and success on your wellness journey 🧡✨
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