I have many LifePro products and LOVE them all!! The LumiCure Pro is great for on-the-go spot treatment. I use it when I travel. Whether it’s the Red/IR light panel, BioRemedy Sauna Blanket, AllevaRed... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My family loves our lifepro vibration plate. All 4 of us use it multiple times a week (lymphatic drainage, muscle recovery, or just because who doesn’t want to hear a 7 year old sing Disney songs whil... See more
Company replied
We use our vibration plate every single day and couldn't be happier with it. After researching and understanding the benefits, it is easy to commit to at least one fifteen-minute shake. It helps keep... See more
Company replied
Wow….what fabulous customer service! I put in an inquiry regarding my life pro hover vibration plate and it was addressed and rectified within days! Thank you Ben and the Lifepro Fitness Team!I love... See more
Company replied
Company details
- #1 of 4 best companies in Fitness Equipment Store
Written by the company
Who said wellness, recovery and fitness have to be like a boring chore? We've decided to ramp it up and change the game - making holistic wellness attainable for everyone. Here at Lifepro we work to bring you the best solutions through our tools but most importantly through our community.
Contact info
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ana had reached out to me for a review…
Ana had reached out to me for a review and at that time, I was not happy. I had tried to make a claim and for some reason, it went nowhere. Ana took charge and made apologies for something she did not do and sent out a new product to cover my defective one ASAP. She communicated every step and made sure that I was satisfied. I have given your products as gifts several times and will continue to purchase your products.
July 21, 2026
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your heartfelt feedback! While we're sorry that your original warranty claim didn't go as smoothly as it should have, we're so glad Ana was able to step in, take ownership of the situation, and turn your experience around.
It's wonderful to hear that she kept you informed every step of the way, resolved the issue quickly with a replacement, and made sure you were completely satisfied. We'll be sure to share your kind words with Ana and recognize her for her exceptional care, professionalism, and dedication to our customers.
It means so much to know that you've trusted Lifepro enough to give our products as gifts and that you plan to continue purchasing from us. Your confidence in our company is the greatest compliment we could receive.
Thank you for your trust, loyalty, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and look forward to continuing to support your wellness journey for many years to come 🧡✨
I previously wrote a review about my…
I previously wrote a review about my awesome customer service I received from Lifepro mentioning Ben, but I forgot to include Erika as well. Great team, great service. Thank you Lifepro!
July 16, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're thrilled to hear that you're enjoying the quality of your Lifepro Vibration Plate and that you've had such a positive experience with our warranty and customer support.
Providing high-quality products backed by exceptional service and quick responses is exactly what we strive for, and we're delighted that this has been your experience.
Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and look forward to continuing to support your wellness journey for years to come 🧡✨
High quality vibration plate
High quality vibration plate. Great warranty and support is exceptional. Quick response to any questions.
July 20, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're thrilled to hear that you're enjoying the quality of your Lifepro Vibration Plate and that you've had such a positive experience with our warranty and customer support.
Providing high-quality products backed by exceptional service and quick responses is exactly what we strive for, and we're delighted that this has been your experience.
Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and look forward to continuing to support your wellness journey for years to come 🧡✨
I had the best Lifepro representative - Ben!
I had the best Lifepro representative,Ben, who was very professional and kind working with me regarding my vibration plate noise. He was very prompt with my questions and guided me thru each step. Thank you Ben for all of your assistance in resolving my issues.
July 15, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're delighted to hear that Ben provided such professional, kind, and attentive support while helping you with the noise issue on your vibration plate.
It's great to know that he responded promptly to your questions and guided you through each step of the process to ensure your issue was resolved. We'll be sure to share your kind words with Ben and recognize him for his outstanding customer service.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨
My New Favorite Device!
I received my hand massager within a few days of ordering, so I was impressed right away with the promptness. As a massage and MFR therapist, my hands get quite a workout every day, and the last thing I feel like doing is self-treatment at the end of the work day. This massager lives up to it's description on the Lifepro site. The soothing warmth and firm compression and red light therapy are amazing! I recommend Lifepro to my friends and family for high quality products - I've had the Waver Vibration Plate since December, and I love that, too!
July 20, 2026
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're thrilled to hear that your hand massager arrived so quickly and has become such a valuable part of your daily recovery routine.
It's especially meaningful to hear this from a massage and Myofascial Release therapist who relies on their hands every day. We're delighted that the soothing warmth, firm compression, and red light therapy have lived up to your expectations and are helping you unwind after a busy day of caring for others.
We're also so happy to know you're continuing to enjoy your Waver Vibration Plate and that you've been recommending Lifepro products to your friends and family. That kind of trust means the world to us.
Thank you for your support, loyalty, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and wish you continued success in your wellness journey and your practice 🧡✨
A representative reached out to me…
A representative reached out to me very, very quickly. It was after business hours so I wasn’t expecting to hear from them until the next day. But I think he contacted me within thirty minutes and he was able to confirm that he could replace my lost remote control for my vibration plate with no issues. Pejay was the absolute best! And this purchase was from the and a half years ago so they really stand by their lifetime warranty.
July 20, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your amazing feedback! We're delighted to hear that Pejay reached out so quickly—even after business hours—and was able to help you with your replacement remote without any hassle.
It's especially meaningful to know that, even after purchasing your vibration plate over a year and a half ago, you experienced the value of our Lifetime Warranty firsthand. Standing behind our products and providing dependable support long after the purchase is something we take great pride in.
We'll be sure to share your kind words with Pejay and recognize him for his exceptional responsiveness and outstanding customer service.
Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and look forward to continuing to support your wellness journey for years to come 🧡✨
Excellent warranty service
Excellent warranty service! I had an issue with my LifePro product, and the warranty process was smooth, quick, and hassle-free. Their customer service team was responsive, professional, and very helpful throughout the entire process. They honored their lifetime warranty without giving me any trouble, and I truly appreciate how they stand behind their products. It’s refreshing to see a company that genuinely cares about its customers. Highly recommend LifePro for both the quality of their products and their outstanding customer support!
July 20, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your incredible feedback! While we're sorry to hear that you experienced an issue with your Lifepro product, we're delighted that our warranty process was smooth, quick, and hassle-free.
It's wonderful to know that our customer service team was responsive, professional, and supportive throughout the entire process. Standing behind our Lifetime Warranty and ensuring our customers feel valued is something we take great pride in, and we're thrilled that this commitment shined through during your experience.
Hearing that you would highly recommend Lifepro for both the quality of our products and our outstanding customer support truly means the world to us.
Thank you for your trust, support, and heartfelt recommendation. We're honored to have you as part of the Lifepro family and look forward to supporting your wellness journey for many years to come 🧡✨
Great product and excellent customer service
I have been using my Lifepro vibration plate for over a year and I love it. I use it daily. I love it so much I recently sent one to my daughter who now lives out of state. When the email came that stated it was delivered, I called to con
firm with her only to learn she never received it. She asked neighbors and nobody had received it. I emailed customer service and Miguel got back to me within the hour. He asked that she search her neighborhood. When she was unable to locate it, he immediately shared that he would start the process for a replacement- no questions asked. Luckily, a good person dropped it off at her house. I contacted Miguel to see if he was able to cancel replacement and he was able to. Lifepro’s customer service is amazing and Miguel was so diligent and happy to help. The product is amazing and the customer service is 10+ stars.
July 16, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your incredible feedback, Lori! We're thrilled to hear that you've been enjoying your Lifepro Vibration Plate every day for over a year and that you loved it so much you decided to gift one to your daughter.
While we're sorry for the worry caused by the delivery confusion, we're delighted that Miguel was able to respond so quickly and reassure you by immediately offering to begin the replacement process. We're even happier to hear that the package was ultimately delivered by a kind neighbor and that Miguel was able to promptly cancel the replacement for you.
We'll be sure to share your heartfelt compliments with Miguel and recognize him for his diligence, responsiveness, and dedication to providing exceptional customer service.
Hearing that you believe both our products and our customer service deserve "10+ stars" truly means the world to us. Thank you for your trust, loyalty, and thoughtful recommendation. We're honored to have you and your daughter as part of the Lifepro family and look forward to supporting your wellness journeys for many years to come 🧡✨
My original product was faulty
My original product was faulty. Customer service representative Marineth was very helpful. She was quick to help me troubleshoot. When that did not solve the problem, she was quick to send me a replacement. Thank you for the great customer service.
July 10, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! While we're sorry to hear that your original product was faulty, we're delighted that Marineth was able to assist you quickly and make the replacement process smooth and hassle-free.
It's great to know that she took the time to help you troubleshoot the issue first and, when that didn't resolve the problem, promptly arranged for a replacement. We'll be sure to share your kind words with Marineth and recognize her for her outstanding customer service.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and look forward to continuing to support your wellness journey 🧡✨
I purchased a Rumblex 4D Plus and it…
I purchased a Rumblex 4D Plus and it was having some issues. Customer Service at LifePro Fitness did an amazing job making sure I was satisfied with the eventual outcome - a replacement unit and then a refund. Nicka was very attentive, friendly and prompt in their replies. I was so happy with the outcome and my trust with the company, I purchased a Red Light Therapy device. Thank you!
July 20, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! While we're sorry to hear that your Rumblex 4D Plus experienced some issues, we're delighted that our Customer Service team was able to work with you to reach a resolution that left you satisfied.
We're especially grateful for your kind words about Nicka. We'll be sure to share your compliments and recognize them for being attentive, friendly, and prompt throughout the entire process.
It means so much to us that your positive experience gave you the confidence to purchase one of our Red Light Therapy devices. Your trust is the greatest compliment we could receive.
Thank you for your support, loyalty, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and look forward to continuing to support your wellness journey 🧡✨
Miguel helped me with this situation
Miguel helped me with this situation, and did a wonderful job.
Thank you!
July 20, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your kind feedback! We're delighted to hear that Miguel was able to assist you and provide such wonderful service.
We'll be sure to share your kind words with Miguel and recognize him for his outstanding support. Providing exceptional customer care is what we strive for every day.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨
Great customer service
Great customer service! I received a prompt reply and assistance from Ben with Lifepro via text message. After a few basic questions about my issue, including proof of purchase, I was provided a link to apply for a replacement product. The process was simple and straightforward. Now I am waiting for the replacement. Hopefully the process will be smooth and timely to the end. Love the products and look forward to be able to use it again.
July 20, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're delighted to hear that Ben was able to assist you promptly via text message and make the warranty process simple and straightforward.
It's great to know that the replacement request process was easy to complete, and we appreciate your patience while your replacement is on its way. We hope the remainder of the process is just as smooth, and that you'll be back to enjoying your Lifepro product very soon.
We'll be sure to share your kind words with Ben and recognize him for his outstanding customer service.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and look forward to getting you back to using the product you love 🧡✨
A wonderful product to own.
The Lifepro Fitness Waver Vibration Plate is a wonderful investment. Different from other models, it provides a broader, more coarse, vibration stroke, for a different kind of therapy for muscles and joints.
July 20, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're thrilled to hear that you've found the Lifepro Fitness Waver Vibration Plate to be such a worthwhile investment.
It's great to know that you appreciate its unique vibration design and how it provides a different therapeutic experience for your muscles and joints. We work hard to create products that support our customers' health and wellness in meaningful ways, and we're delighted that the Waver has made such a positive impression.
Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and wish you continued success on your wellness journey 🧡✨
Excellent customer service
Excellent customer service from Lifepro. They replaced an equipment that was malfunctioning no questions asked. This is the kind of company I want to continue to do business with. Great experience with Lifepro
July 20, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! While we're sorry to hear that your equipment experienced an issue, we're delighted that our team was able to provide a smooth and hassle-free replacement.
Knowing that this experience has earned your trust and that you want to continue doing business with Lifepro truly means the world to us. Standing behind our products and taking care of our customers is something we take great pride in.
Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and look forward to serving you for many years to come 🧡✨
Fast, Hassle-Free Replacement
The Lifepro team was incredibly quick and responsive when my unit began malfunctioning. Their customer service was excellent, and they had a replacement sent out within a week. Dianne, Erika, and Chris were all friendly, helpful, and made the entire process easy. I really appreciate the outstanding support and would definitely recommend Lifepro based on both their products and their customer service.
July 20, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! While we're sorry to hear that your unit began malfunctioning, we're delighted that our team was able to make the replacement process quick, easy, and stress-free.
We're especially grateful for your kind words about Dianne, Erika, and Chris. We'll be sure to share your compliments with all three of them and recognize them for their friendly, responsive, and helpful support throughout the entire process.
It means so much to hear that you would recommend Lifepro not only for our products but also for our customer service. Providing exceptional support and standing behind our products is exactly what we strive to do every day.
Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and look forward to supporting your wellness journey for many years to come 🧡✨
Lifepro Customer Service
I received very promptly my Lifepro Red Light Therapy Belt and RevitaGlo Pro Light Therapy Mask. What was missing was the added gift to be included in my order. The customer service representative from Lifepro Miguel was on top of responding to my request for what was part of my order, a free massage gun missing from my delivery. His response was immediate and caring. Thanks, Lifepro!
July 14, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're delighted to hear that your Red Light Therapy Belt and RevitaGlo Pro Light Therapy Mask arrived promptly.
While we're sorry that the complimentary massage gun was missing from your initial delivery, we're so glad Miguel was able to respond quickly and take care of your request with the care and attention you deserved. We'll be sure to share your kind words with Miguel and recognize him for his outstanding customer service.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and hope you enjoy all of your new wellness products! 🧡✨
I bought the Waver Vibration plate…
I bought the Waver Vibration plate after trying a vibration machine in the gym that there's always a line for. I have been using it after the gym and also on days where my joints are really bothering me. There is such a difference after using it for even 10-15 minutes with my joints. Having arthritis is often painful. I have noticed a difference when I am in pain at the end of the day when I do use the waver. I just recently bought the Hexaplate to have a smaller one our lake house so I don't have to bring the waver back and forth on the weekends. I will be starting to do more workouts on the waver and hexaplates.
July 13, 2026
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for sharing your wonderful experience with us! We're thrilled to hear that your Waver Vibration Plate has become such a valuable part of your wellness routine and that you've noticed a positive difference after using it, especially on days when your joints need extra support.
It's fantastic to know that you enjoyed your Waver so much that you added a HexaPlate for your lake house! We hope both products continue to help you stay active and support your fitness and wellness goals wherever you are.
Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and wish you continued success on your wellness journey 🧡✨
Amazing product with amazing customer service
I have had the product for about a year and absolutely love it! I reached out to support because the cable sheathing at the USB end of the power cable started receding and then the exposed wiring started working lose from the USB C plug. I experienced intermittent functioning and then a cessation of functioning of the device. Support rep was very helpful and very responsive. I submitted photos of the unit and the power cable. Within 2 days I was received an email explaining that the power cable was back ordered and due to that, the company would send me a replacement unit (full unit) at no cost to me. Within 4 days of that email, I had a notification of shipping and a tracking number.
Simply amazing customer service!!
July 13, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're so glad to hear that you've loved your Lifepro product over the past year and that our support team was able to make the warranty process smooth and hassle-free when you experienced an issue with the power cable.
It's great to know that your representative was responsive, helpful, and kept the process moving quickly. Since the replacement cable was backordered, we're happy we could provide a full replacement unit instead so you wouldn't have to wait any longer than necessary.
Providing prompt, dependable warranty support and standing behind our products is something we take great pride in, and we're thrilled that your experience exceeded your expectations.
Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and look forward to continuing to support your wellness journey for years to come 🧡✨
Martha and Than was very kind
Martha and Than were very kind, quick, and helpful in assisting me with a warranty replacement. A few days later I ordered a Lifepro Vibration plate because this is truly the best brand backed with good customer service and items covered long term if there is a defect. I plan on purchasing more wellness items from this brand
June 22, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your amazing feedback! We're delighted to hear that Martha and Than provided kind, prompt, and helpful support throughout your warranty replacement process.
It means so much to know that your positive experience gave you the confidence to purchase a Lifepro Vibration Plate just a few days later. Providing high-quality products backed by dependable long-term warranty support is exactly what we strive for, and we're thrilled that this has earned your trust.
We'll be sure to share your thoughtful compliments with Martha and Than and recognize them for their outstanding customer service.
Thank you for your continued trust, support, and loyalty. We're honored to have you as part of the Lifepro family and look forward to being a part of your wellness journey for many years to come 🧡✨
Mini Treadmill 10/10
I LOVE their mini treadmill, I use it for work every day. I also had a small issue and customer service handled it quickly and kindly. Appreciate all your help Jae! Thank you!
July 18, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're thrilled to hear that you love your mini treadmill and that it has become a part of your daily work routine.
It's also great to know that when you experienced a small issue, our customer service team was able to resolve it quickly and kindly. We'll be sure to share your kind words with Jae and recognize them for providing such helpful support.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and wish you continued health and wellness with your mini treadmill 🧡✨
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.