Lifepro Reviews 

1,448
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,275 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and effectiveness of the products, highlighting their role in enhancing health, wellness, and recovery routines. The customer service is frequently described as unsurpassed, with staff members being attentive, helpful, and exceeding expectations. Reviewers appreciate the prompt responses and efficient resolution of inquiries, often noting quick replacements and clear communication. However, some customers noted that products occasionally stopped working or experienced glitches after some time. A few other people also felt that the resolution process could sometimes involve a waiting period or multiple communications to fully address issues.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing them as sturdy, user-friendly, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers describing it as excellent, amazing, and... See more

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, patience, and... See more

Quality

Users describe positive interactions with quality, with many reviewers highly recommending the products for... See more

Response time

People report positive experiences with response times, with many customers highlighting the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have many LifePro products and LOVE them all!! The LumiCure Pro is great for on-the-go spot treatment. I use it when I travel. Whether it’s the Red/IR light panel, BioRemedy Sauna Blanket, AllevaRed... See more

Company replied

Rated 5 out of 5 stars

My family loves our lifepro vibration plate. All 4 of us use it multiple times a week (lymphatic drainage, muscle recovery, or just because who doesn’t want to hear a 7 year old sing Disney songs whil... See more

Company replied

Rated 5 out of 5 stars

We use our vibration plate every single day and couldn't be happier with it. After researching and understanding the benefits, it is easy to commit to at least one fifteen-minute shake. It helps keep... See more

Company replied

Rated 5 out of 5 stars

Wow….what fabulous customer service! I put in an inquiry regarding my life pro hover vibration plate and it was addressed and rectified within days! Thank you Ben and the Lifepro Fitness Team!I love... See more

Company replied


Company details

  1. #1 of 4 best companies in Fitness Equipment Store

Written by the company

Who said wellness, recovery and fitness have to be like a boring chore? We've decided to ramp it up and change the game - making holistic wellness attainable for everyone. Here at Lifepro we work to bring you the best solutions through our tools but most importantly through our community.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,448)

1,317 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ben was very helpful and assisting me…

Ben was very helpful and assisting me with getting a return label. It was much appreciated. He made the process quick and easy.

July 16, 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your kind feedback! We're delighted to hear that Ben was able to assist you with obtaining your return label and made the process quick and easy.

We'll be sure to share your kind words with Ben and recognize him for providing such helpful and efficient customer service. Making every interaction as smooth and hassle-free as possible is exactly what we strive for.

Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨

Rated 5 out of 5 stars

Pejay assisted with my replacement…

Pejay assisted with my replacement product. I have three products from life pro and I love their customer service !,

July 16, 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your wonderful feedback! We're delighted to hear that Pejay was able to assist you with your replacement product and make the process smooth and hassle-free.

It's especially meaningful to know that you're a proud owner of three Lifepro products and that our customer service has continued to meet your expectations. We'll be sure to share your kind words with Pejay and recognize them for their outstanding support.

Thank you for your trust, continued loyalty, and thoughtful review. We're honored to have you as part of the Lifepro family and look forward to supporting your wellness journey for many years to come 🧡✨

Rated 5 out of 5 stars

LifePro really stands behind their…

LifePro really stands behind their products! Thank you guys very much for helping me resolve an issue with an item I had. You guys do a great job and have great products.

July 16, 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your wonderful feedback! We're honored to hear that you've had such a positive experience with both our products and our customer service.

Standing behind our products is one of our core commitments, and we're so glad we could help resolve the issue with your item quickly and to your satisfaction. Knowing that our support team was able to make the process easy for you means a great deal to us.

Thank you for your trust, support, and kind words. We're proud to have you as part of the Lifepro family and look forward to continuing to support your health and wellness journey for years to come 🧡✨

Rated 5 out of 5 stars

I love my Lifepro vibration plate

I love my Lifepro vibration plate!
When it stopped working Erika with customer service was such a pleasure to work with. We sent the needed information and had a replacement unit 6 days later - not business days - total days.
They kept us updated throughout the process. The very best customer service!

July 16, 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your amazing feedback! We're thrilled to hear that you love your vibration plate and that Maria was able to provide such exceptional support when you needed it.

It's wonderful to know that your issue was resolved quickly and that the replacement process gave you complete confidence in our commitment to standing behind our products. We'll be sure to share your kind words with Maria and recognize her for her outstanding customer service.

Hearing that you would purchase from Lifepro again with total confidence means so much to us. Thank you for your trust, support, and heartfelt recommendation. We're honored to have you as part of the Lifepro family and look forward to serving you again in the future 🧡✨

Rated 5 out of 5 stars

I love my vibration plate

I love my vibration plate! Plus this company is awesome! When I had an issue Maria in customer service was amazing. They took care of the issue immediately and actually sent me a replacement plate! I would by from this company again with total confidence!

June 16, 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your amazing feedback! We're thrilled to hear that you love your vibration plate and that Maria was able to provide such exceptional support when you needed it.

It's wonderful to know that your issue was resolved quickly and that the replacement process gave you complete confidence in our commitment to standing behind our products. We'll be sure to share your kind words with Maria and recognize her for her outstanding customer service.

Hearing that you would purchase from Lifepro again with total confidence means so much to us. Thank you for your trust, support, and heartfelt recommendation. We're honored to have you as part of the Lifepro family and look forward to serving you again in the future 🧡✨

Rated 5 out of 5 stars

Remote replacement

Ben was so helpful and courteous. Seamless transaction. Highly recommend this company!

July 1, 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your wonderful feedback! We're delighted to hear that Ben provided such helpful and courteous service and made the entire process seamless for you.

We'll be sure to share your kind words with Ben and recognize him for his outstanding customer care. It's always our goal to make every interaction as smooth and enjoyable as possible.

Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and look forward to serving you again in the future 🧡✨

Rated 5 out of 5 stars

Great Customer Service Team

I have so many LifePro products and love all of them! I really love the Vibration Platform and have purchased 3 of the Rumblex 4D for my 3 homes. I use it for 30 minutes everyday and also have my husband using it. I also want to thank Martha from Customer Support at LifePro. She was very patient in helping me with a problem that I had and helped me solve it! Thank you so much to Martha and the LifePro Company.
Sincerely, Debbie

July 14, 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your incredible feedback, Debbie! We're honored to hear that you've made so many Lifepro products a part of your wellness routine and that you love your Rumblex 4D so much that you've purchased one for each of your three homes.

It's wonderful to know that you and your husband enjoy using the vibration platform every day and that it has become such an important part of your daily routine.

We're especially grateful for your kind words about Martha. We'll be sure to share your heartfelt compliments with her and recognize her for the patience, care, and dedication she showed while helping you resolve your issue.

Thank you for your continued trust, loyalty, and support. We're truly honored to have you as part of the Lifepro family and look forward to being a part of your wellness journey for many years to come 🧡✨

Rated 5 out of 5 stars

Replacement

I bought a Lifepro Wavermini about 6 months ago and it had stopped working. The team at Lifepro gave me some steps to try but they didn't work. They quickly sent me a replacement and I couldn't be happier. The whole process took about a week. I can't remember the last time I had better customer service.

July 8, 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your wonderful feedback! While we're sorry to hear that your WaverMini stopped working after several months, we're delighted that our team was able to quickly assist you and provide a replacement.

We're glad the troubleshooting steps were explored first, and when they didn't resolve the issue, we were able to get a replacement to you in about a week. Standing behind our products and making the warranty process as smooth as possible is something we take great pride in.

Hearing that this was some of the best customer service you've experienced truly means the world to us.

Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and wish you many years of enjoyment with your WaverMini 🧡✨

Rated 5 out of 5 stars

Dennis answered all of my questions and…

Dennis answered all of my questions and offered so many helpful tips on how to use my allevared belt and my Rumblex 4D. I am grateful that I invested in your products because the helpful information your staff provided makes the products I purchased even more valuable to me. Thank you so much!

July 16, 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your wonderful feedback! We're delighted to hear that Dennis was able to answer all of your questions and provide helpful tips for using your AllevaRed Belt and Rumblex 4D.

It's great to know that the guidance and support from our team have helped you get even more value from the products you invested in. We believe having the right information and support is just as important as having quality products, and we're so glad Dennis helped enhance your experience.

We'll be sure to share your kind words with Dennis and recognize him for his outstanding customer service.

Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and wish you continued success on your wellness journey 🧡✨

Rated 5 out of 5 stars

Their service is impeccable

Their service is impeccable. They replaced my belt after a malfunction with no questions asked.

July 15, 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your wonderful feedback! We're so glad to hear that you had such a positive experience with our customer service team.

While we're sorry your belt experienced a malfunction, we're delighted that our team was able to make the replacement process simple and hassle-free. Standing behind our products and ensuring our customers feel supported is something we take great pride in.

Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨

Rated 5 out of 5 stars

Quick response

Pejay helped to start the process of figuring out what’s wrong with my vibe plate. Super quick responses (like shocked, normally I have to wait days and days with most companies) hoping the new cord works! Thank you!

July 15, 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your kind feedback! We're so glad to hear that Pejay was able to quickly help you get the troubleshooting process started for your vibration plate.

It's wonderful to know that our response time exceeded your expectations! We understand how important timely support is, and we're delighted that Pejay was there to assist you every step of the way.

We hope the new power cord resolves the issue and gets you back to enjoying your vibration plate as soon as possible. If you need any further assistance, our team will be here to help.

Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family 🧡✨

Rated 5 out of 5 stars

Pejay provided prompt and helpful…

Pejay provided prompt and helpful customer service to successfully register my products for warranty. I appreciate the clear and professional communication. My experience with the products has been great so far.

July 15, 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your wonderful feedback! We're delighted to hear that Pejay provided prompt, professional, and helpful assistance with registering your products for warranty.

It's great to know that the process was smooth and that you appreciated the clear communication throughout. We're also thrilled to hear that you've been enjoying your Lifepro products so far!

We'll be sure to share your kind words with Pejay and recognize them for their outstanding customer service.

Rated 5 out of 5 stars

Pejay was extremely helpful and…

Pejay was extremely helpful and responsive. He helped me out and shipped a new cord asap after learning of my damaged cord. I am pleasantly surprised with how great the service was!

June 19, 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your wonderful feedback! We're delighted to hear that Pejay was so helpful and responsive in assisting you with your damaged cord.

It's great to know that he acted quickly to arrange a replacement and made the entire process smooth and hassle-free. We'll be sure to share your kind words with Pejay and recognize them for providing such outstanding customer service.

Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨

Rated 5 out of 5 stars

I love my lifepro.plate!!!

I love my lifepro.plate!!!! Now I have a massage gun!!! All is great from start to finish!

July 15, 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your wonderful feedback! We're thrilled to hear that you love your Lifepro vibration plate and that you've now added one of our massage guns to your wellness routine.

It's great to know that your experience has been excellent from start to finish. We hope both products continue to help you feel your best and support your health and recovery goals.

Thank you for your trust, support, and enthusiastic recommendation. We're honored to have you as part of the Lifepro family and wish you many years of health and wellness 🧡✨

Rated 5 out of 5 stars

Highly recommend!

Diagnosed with Rheumatoid Arthritis two years ago, I struggled to find manageable exercises. I bought the Rumbles 4D vibration plate and use it daily, either sitting or standing. It works wonders for loosening my muscles and helps with body soreness. It's been an amazing tool for me!!

July 15, 2026
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for sharing your journey with us. We're so glad to hear that your Rumblex 4D Vibration Plate has become such a valuable part of your daily wellness routine.

It's wonderful to know that it has helped you find a manageable way to stay active and has provided relief by helping loosen your muscles and ease body soreness. Hearing that it has made such a positive difference in your daily life truly means a great deal to us.

Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and wish you continued comfort, wellness, and success on your health journey 🧡✨

Rated 5 out of 5 stars

guarantee on product. Service from Bunny.

guarantee on product

July 15, 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your feedback! We're so glad to hear that you had a positive experience with both our product guarantee and the support you received from Bunny.

We'll be sure to share your kind words with Bunny and recognize her for providing excellent customer service. Standing behind our products and taking care of our customers is something we take great pride in.

Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨

Rated 5 out of 5 stars

A beneficial Machine with vibration issue was taken care of perfectly by this company & Miguel! Top Notch customer service!

We love our Rumblex 4, but had an issue with our machine. I reached out to LifePro and within minutes Miguel, their most helpful & efficient customer service rep. was helping get the issue looked at and was helpful all the way to when our machine was replaced. Thank you LifePro for taking such great care of us, I appreciate so many benefits from using this, I got it to help with my tight calves and I can tell it has also improved circulation in my legs and whole body. I recommend this machine to everyone!!

July 5, 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your wonderful feedback! We're so glad to hear that you love your Rumblex 4 and that, although you experienced an issue with your machine, Miguel was able to make the replacement process smooth from start to finish.

It's fantastic to know that Miguel responded so quickly, kept you supported throughout the entire process, and provided the level of care we strive to deliver to every customer. We'll be sure to share your kind words with Miguel and recognize him for his outstanding customer service.

We're also delighted to hear that your Rumblex 4 has helped relieve your tight calves and that you've noticed improvements in your circulation and overall wellness. Hearing how our products make a positive difference in our customers' lives is incredibly rewarding.

Thank you for your trust, support, and heartfelt recommendation. We're honored to have you as part of the Lifepro family and wish you continued health, recovery, and wellness for many years to come 🧡✨

Rated 5 out of 5 stars

LifePro ROCKS!

I have many LifePro products and LOVE them all!! The LumiCure Pro is great for on-the-go spot treatment. I use it when I travel. Whether it’s the Red/IR light panel, BioRemedy Sauna Blanket, AllevaRed Therapy Belt, or the Waver/Rumblex Plus 4D, I am able to optimize my health, wellness, and recovery routine. Also, Lifepro’s customer service is unsurpassed. They are immediately attentive and helpful in resolving ANY issue. Definitely a top-notch company with top-tier products!

July 15, 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your incredible feedback! We're honored to hear that you've made so many Lifepro products a part of your health, wellness, and recovery routine.

It's wonderful to know that the LumiCure Pro has become your go-to companion for travel and spot treatments, and that your Red/IR Light Panel, BioRemedy Sauna Blanket, AllevaRed Therapy Belt, and Waver/Rumblex Plus 4D are all helping you optimize your wellness journey.

We're especially grateful for your kind words about our customer service. Knowing that you've consistently found our team attentive, helpful, and committed to resolving any issue means the world to us. Providing exceptional support alongside high-quality products is exactly what we strive for every day.

Thank you for your trust, continued support, and heartfelt recommendation. We're honored to have you as part of the Lifepro family and look forward to supporting your wellness journey for many years to come 🧡✨

Rated 5 out of 5 stars

We love our Red light therapy belt

We love our Red light therapy belt, and wouldn't be without it. We use it almost every night. The warranty on it is great, had to replace a cord on it and it was sent right out to us. Would definitely buy Lifepro products again. Angel helped us through our replacement and was very helpful, thank you

July 14, 2026
Unprompted review
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your wonderful feedback! We're thrilled to hear that you love your Red Light Therapy Belt and that it has become such an important part of your nightly wellness routine.

It's great to know that our Lifetime Warranty gave you peace of mind and that replacing the cord was a smooth experience. We're especially happy to hear that Angel provided helpful support throughout the process. We'll be sure to share your kind words with Angel and recognize them for their outstanding customer service.

Hearing that you'd choose Lifepro again means so much to us. Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and look forward to supporting your wellness journey for many years to come 🧡✨

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. The product had loose heads and would heat up if I ran it for longer. This started after 6 months. They gave me a better product in return that didn’t have these issues and it’s working well. It has quite a bit of force.

July 15, 2026
Lifepro logo

Reply from Lifepro

We truly appreciate you taking the time to share your experience 🧡✨

Thank you for your kind feedback! While we're sorry to hear that your original product developed issues after several months of use, we're delighted that our team was able to provide you with an upgraded replacement that better met your expectations.

It's wonderful to hear that your new product is performing well and delivering the power and quality you were looking for. Standing behind our products and ensuring our customers are satisfied is something we take great pride in.

Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and wish you continued enjoyment and wellness with your new product 🧡✨

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look