I have many LifePro products and LOVE them all!! The LumiCure Pro is great for on-the-go spot treatment. I use it when I travel. Whether it’s the Red/IR light panel, BioRemedy Sauna Blanket, AllevaRed... See more
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Review summary
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My family loves our lifepro vibration plate. All 4 of us use it multiple times a week (lymphatic drainage, muscle recovery, or just because who doesn’t want to hear a 7 year old sing Disney songs whil... See more
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We use our vibration plate every single day and couldn't be happier with it. After researching and understanding the benefits, it is easy to commit to at least one fifteen-minute shake. It helps keep... See more
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Wow….what fabulous customer service! I put in an inquiry regarding my life pro hover vibration plate and it was addressed and rectified within days! Thank you Ben and the Lifepro Fitness Team!I love... See more
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Company details
- #1 of 4 best companies in Fitness Equipment Store
Written by the company
Who said wellness, recovery and fitness have to be like a boring chore? We've decided to ramp it up and change the game - making holistic wellness attainable for everyone. Here at Lifepro we work to bring you the best solutions through our tools but most importantly through our community.
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4.9
Excellent
1K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Invest in your wellness with a sauna
I did a ton of research with reviews and videos and ultimately chose the Lifepro Cozy. One of the main reasons was the size, which I wanted to fit neatly in my closet. I went back and forth between full spectrum infrared and far infrared units but decided to couple the Cozy with a separate red light panel for the red light and near red light benefits. Now I have my full wellness routine: exercise, sauna, red light panel.
It shipped within a week and setup was about an hour with two people. Not complicated but we took our time to make sure it was done correctly. Communication was every step including delivery time frames and follow up what I thought about it.
Warm up is 20 minutes or so but it gives me time to prep of what podcast I want to listen to, getting towels and plenty of water ready. I sweat and relax and feel ready to take on the day. I do use the included red light during the last 5 minutes but it’s more for mood enhancement. I look forward to this every day.
The window on the side is fantastic. It’s a small unit so having the extra view makes it less confining. I’m small so I fit perfectly but I did have my 6’ friend sit in it and he fit but his shoulders were touching the sides.
I was prepared to pay twice the price for luxury and features so to me this was the best bang for the buck and FSA eligible, can’t beat that. I like the controls on the inside so I can easily adjust the time and temperature while I’m in it. The only additions I’d make are a cup holder for water, hooks on the side for robes and towels and being able to connect Bluetooth to more than one device and wifi control would be nice to remotely start it. But very minor stuff.
This is one of the best purchases I’ve made- at this price and quality everyone should have one in their home! It’s a stunning showpiece and gets oohs and ahhs when people see it.
July 14, 2026
Reply from Lifepro
We truly appreciate you taking the time to share such a thoughtful and detailed review 🧡✨
Thank you for trusting Lifepro after doing so much research! We're thrilled to hear that the Cozy has become such an enjoyable and valuable part of your daily wellness routine.
It's wonderful to know that its compact design, easy setup, thoughtful communication throughout the delivery process, and overall quality have exceeded your expectations. We love hearing how you've paired it with your red light panel to create a personalized wellness experience and that your daily sauna sessions have become something you genuinely look forward to.
We also truly appreciate your thoughtful suggestions regarding features like a cup holder, robe hooks, expanded Bluetooth connectivity, and Wi-Fi controls. Feedback like yours is incredibly valuable, and we'll be sure to share it with our product development team as we continue improving future models.
Hearing that you consider the Cozy one of the best purchases you've made—and that it's become both a wellness essential and a beautiful centerpiece in your home—means so much to us.
Thank you for your trust, support, and heartfelt recommendation. We're honored to have you as part of the Lifepro family and wish you many years of relaxation, wellness, and enjoyment with your Cozy Sauna 🧡✨
When trying to troubleshoot
When trying to troubleshoot, Bunny was responsive and kind, helping with any question I had.
July 1, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your kind feedback! We're so glad to hear that Bunny was responsive, patient, and helpful while assisting you through the troubleshooting process.
Providing thoughtful support and answering every question with care is exactly what we strive for, and we're delighted that Bunny made your experience a positive one. We'll be sure to share your kind words with her and recognize her for her outstanding customer service.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨
Warranty Is Awesome
My original purchase quit working but Lifepros warranty replaced it no questions asked. Great company!
July 13, 2026
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! While we're sorry to hear that your original product stopped working, we're delighted that our Lifetime Warranty made the replacement process quick and hassle-free.
Standing behind our products and taking care of our customers is something we take great pride in, and we're so glad we could provide you with a positive experience.
Thank you for your trust, support, and kind words. We're honored to have you as part of the Lifepro family and look forward to continuing to support your wellness journey for years to come 🧡✨
Their products and their people are unmatched!
LifePro not only provides exceptional products to support overall health and wellness, but they stand behind what they sell and will take every opportunity to exceed expectations! Their products are only outperformed by the people they hire to help the customers! Thank you LifePro for enhancing my life!
July 8, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your incredible feedback! Your kind words truly mean the world to us.
We're honored to hear that you've had such a positive experience with both our products and our team. Providing high-quality wellness products is important to us, but knowing that our commitment to standing behind them and exceeding our customers' expectations has made such a meaningful impact is especially rewarding.
Your compliment about our team is one of the greatest recognitions we could receive. We'll be sure to share your thoughtful message with everyone, as it serves as a wonderful reminder of why we do what we do.
Thank you for your trust, support, and heartfelt recommendation. We're honored to have you as part of the Lifepro family and are grateful to be part of your wellness journey. Here's to many more years of health and wellness together! 🧡✨
Miguel the Man
Miguel was on top and super fast getting back to me on my questions -for me having vascular issues the Lifepro Vibration plate is a absolute must
July 14, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're delighted to hear that Miguel was quick to respond to your questions and provided the prompt support you needed.
It's especially meaningful to know that your Lifepro Vibration Plate has become such an important part of your wellness routine. We're honored that it has been a valuable tool for you.
We'll be sure to share your kind words with Miguel and recognize him for his outstanding customer service.
Thank you for your trust, support, and thoughtful review. We're proud to have you as part of the Lifepro family and wish you continued health and wellness 🧡✨
Fantastic Customer Service
This piece is a great addition to my fitness routine. I had a few glitches with my initial purchase but the customer service team was quick to rectify the situation. They rapidly evaluated, took action, and then followed up. I am totally impressed with the thoughtful & thorough customer service. Dianne was a pleasure to work with and was instrumental in getting my issue resolved. Thank you!
July 5, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're delighted to hear that your Lifepro product has become a great addition to your fitness routine.
While we're sorry that you experienced a few issues with your initial purchase, we're so glad our team was able to quickly evaluate the situation, take action, and follow up to ensure everything was resolved. It's especially rewarding to hear that Dianne provided thoughtful, thorough support and made the entire experience a positive one.
We'll be sure to share your kind words with Dianne and recognize her for the exceptional customer service she provided.
Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and look forward to continuing to support your fitness journey 🧡✨
Hooray for Bunny!
Bunny really helped me with registering my new foot massager. I wasn’t able to get a secure connection. She went ahead and did it for me! I also had an issue with a $25.00 credit I earned. She made sure it would be available to me soon. Thank you for your patience and expertise in this matter.
July 14, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're so glad Bunny was able to assist you with registering your new foot massager and step in when you experienced issues with the secure connection.
It's also great to hear that she helped with your $25 reward credit and made sure everything was on track for you. Providing patient, knowledgeable, and personalized support is exactly what we strive for, and we're delighted that Bunny made your experience such a positive one.
We'll be sure to share your kind words with Bunny and recognize her for her outstanding customer service.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and wish you many relaxing and enjoyable sessions with your new foot massager 🧡✨
Lifepro customer service is…excellent
Lifepro customer service is exceptional!!! They are a company that really takes care of their customers. Hands down I will look to them for my needs. Thank you Lifepro for excellent service.
June 25, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your amazing feedback! We're honored to hear that you found our customer service to be exceptional.
Taking care of our customers is at the heart of everything we do, and it means so much to know that your experience has earned your trust and confidence. Hearing that you'll continue to look to Lifepro for your wellness needs is one of the greatest compliments we could receive.
Thank you for your trust, support, and thoughtful recommendation. We're proud to have you as part of the Lifepro family and look forward to serving you for many years to come 🧡✨
Lifepro's customer service is…
Lifepro's customer service is excellent. Pejay was very responsive and helpful regarding my damaged product, facilitating the shipment of a replacement within a week of my initial contact. Thank you!
July 7, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your kind feedback! While we're sorry to hear that your product arrived damaged, we're delighted that Pejay was able to provide prompt and helpful support.
It's wonderful to know that Pejay was responsive throughout the process and helped facilitate your replacement within just a week of your initial contact. We'll be sure to share your kind words with Pejay and recognize them for their outstanding customer service.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨
I was missing a remote control for my…
I was missing a remote control for my order. I called Lifeprofitness and worked with Ben in customer service. He returned my call and texts promptly and quickly resolved my issue even though my info was not complete. I was so happy and relieved and can't say enough good things about Lifeprofitness and Ben!
July 14, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're delighted to hear that Ben was able to quickly resolve the issue with your missing remote control.
It's great to know that he returned your call and texts promptly and was able to assist you, even with incomplete information. Going the extra mile to make the process easy and stress-free is exactly the level of service we strive to provide.
We'll be sure to share your kind words with Ben and recognize him for his outstanding customer service.
Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and look forward to serving you again whenever you need us 🧡✨
100% happy with Bunny @ Lifepro
100% happy with Bunny @ Lifepro. She was super fast efficient, and delight to work with this is what Customer Service should be like!
July 14, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're thrilled to hear that Bunny provided such fast, efficient, and friendly service.
Knowing that she made the entire experience a delight and exceeded your expectations is exactly what we strive for. We'll be sure to share your kind words with Bunny and recognize her for the exceptional customer care she provided.
Comments like yours inspire our team to continue delivering the level of service every customer deserves.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨
Bunny was the most helpful person I…
Bunny was the most helpful person I have ever encountered with regard to customer service. When I explained my circumstances she made me feel as if I really mattered as a customer. Everyone would have a Bunny!
July 13, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your heartfelt feedback! We're absolutely delighted to hear that Bunny made such a meaningful impact on your experience.
Knowing that she made you feel valued and genuinely cared for as a customer is exactly what we strive for every day. We'll be sure to share your wonderful compliments with Bunny and recognize her for the exceptional kindness, empathy, and customer service she provided.
We couldn't agree more—everyone deserves a Bunny! 😊
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨
JUST WHAT I NEEDED!!
The website is very clear on what you get with your purchase. I like all the extras you get and the plate has been what I NEEDED going through body/hormonal changes.
July 14, 2026
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're so glad to hear that you found our website clear and informative and that you enjoyed all the extras included with your purchase.
It's especially rewarding to know that your vibration plate has been exactly what you needed during your wellness journey. We're honored that it has become such a valuable part of your daily routine and that it's helping support you through your body and hormonal changes.
Thank you for your trust, support, and thoughtful recommendation. We're proud to have you as part of the Lifepro family and wish you continued health, comfort, and wellness for years to come 🧡✨
Reputable business
This business is on top of things and replies even after calling and leaving a message. I am so sorry I forgot the reps name, but he was polite and thorough.
July 8, 2026
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your kind words! We're delighted to hear that our team followed up promptly after your call and voicemail and provided you with the thorough, courteous support you deserved.
Even though you don't remember your representative's name, we're grateful that their professionalism and dedication made such a positive impression. Providing responsive and attentive customer service is something we take great pride in.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨
Love, Love, Love My Vibration Plate
Love, love, love my vibration plate. I bought it to help with lymphatics drainage, but it does so much more. It helps my legs, ankles, back & arms feel so relaxed & feel so good. I use it every day and would definitely recommend it.
July 7, 2026
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your amazing feedback! We're so happy to hear how much you love your vibration plate and that it has become such an important part of your daily wellness routine.
It's wonderful to know that it has helped support your lymphatic drainage while also providing relief and relaxation for your legs, ankles, back, and arms. Hearing that you use it every day and would confidently recommend it to others means so much to us.
Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and wish you continued health, wellness, and many more relaxing sessions with your vibration plate 🧡✨
"LifePro Are Pros At Giving You A Healthy Life"
This company is known for putting out quality physical therapy equipment. In which I have 2 of their products: 1) a infrared sauna blanket, and a 2) vibration plate. With both products operating at a high standard. So I do trust this company's product standards, and I do trust that they will stand by their warranties for each one of these products that I purchased from them.
July 13, 2026
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your thoughtful feedback! We're honored to hear that you've had such a positive experience with both your Infrared Sauna Blanket and your Vibration Plate.
Knowing that our products have consistently met your expectations and earned your trust means a great deal to us. We take pride in delivering high-quality wellness products, and we're equally committed to standing behind them with our Lifetime Warranty whenever our customers need us.
Thank you for your trust, continued support, and confidence in Lifepro. We're honored to have you as part of the Lifepro family and look forward to supporting your wellness journey for many years to come 🧡✨
Fast and friendly response
I have had great customer service from Lifepro with all the products I have purchased from them, some of which required replacing parts or the entire device. Today I got quick service from Pejay, who verified my warranty quickly and sent me my certificate.
July 13, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're delighted to hear that you've consistently had great experiences with our customer service across all of your Lifepro products.
It's great to know that, whenever you've needed replacement parts or assistance with a device, our team has been there to help. We're especially pleased that Pejay was able to quickly verify your warranty and send your certificate, making the process fast and hassle-free.
We'll be sure to share your kind words with Pejay and recognize them for the excellent support they provided.
Thank you for your continued trust, support, and loyalty. We're honored to have you as part of the Lifepro family and look forward to serving you for many years to come 🧡✨
Angelica and Miguel truly made my…
Angelica and Miguel truly made my experience smooth and easy. I most appreciate their kindness and care to ensure my replacement process wasn't a heavy lift on my end. Because of their customer service I will be a customer for life.
July 7, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your amazing feedback! We're thrilled to hear that Angelica and Miguel made your replacement process smooth, easy, and stress-free.
It's especially meaningful to know that their kindness, care, and dedication left such a positive impression. We always strive to make the warranty process as effortless as possible for our customers, and we're delighted they were able to do just that.
We'll be sure to share your heartfelt compliments with both Angelica and Miguel and recognize them for the exceptional service they provided.
Hearing that their support has earned your loyalty means the world to us. Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and look forward to serving you for many years to come 🧡✨
Excellent Experience
I had an excellent experience with the LifePro warranty team, especially Miguel. I initially thought my vibration machine had stopped working, but after Miguel patiently walked me through the troubleshooting process, we discovered that the machine was actually working properly.
Miguel was professional, knowledgeable, and incredibly patient throughout the entire process. He never made me feel rushed or embarrassed, and he took the time to make sure everything was working before closing the ticket. It’s refreshing to receive customer service from someone who genuinely wants to help.
Thank you, Miguel, and thank you to the LifePro warranty team for providing outstanding customer support. I truly appreciate your kindness, patience, and dedication to your customers.
July 13, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your heartfelt feedback! We're so glad to hear that Miguel was able to help you troubleshoot your vibration machine and determine that it was working properly.
It's wonderful to know that Miguel's professionalism, knowledge, and patience made such a positive impression. Taking the time to ensure every customer feels supported and confident is exactly the level of care we strive to provide, and we're delighted that he made you feel comfortable throughout the entire process.
We'll be sure to share your kind words with Miguel and the rest of our Warranty Team. They will be thrilled to know their dedication and commitment to helping our customers is so appreciated.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨
LifePro A+ Customer Service
I reached out to LifePro support regarding their lifetime warranty when I was surprised to find that my mini waver vibration plate stopped working out of the blue. I was helped by a customer service rep named Pejay who was extremely prompt, courteous, helpful and efficient. After submitting the required documentation, I received a new replacement machine via FedEx in 2 short days. I was also reassured that in the unlikely event of another manufacturing defect, that the replacement machine was also under a lifetime warranty. I really appreciate how LifePro stands behind the quality of their products as well as their commitment to customer satisfaction. Thank you LifePro and thank you Pejay for the outstanding service!
July 9, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! While we're sorry to hear that your Mini Waver stopped working unexpectedly, we're delighted that our Lifetime Warranty and support team were able to provide you with a smooth and positive experience.
It's fantastic to hear that Pejay was prompt, courteous, helpful, and efficient throughout the entire process, and that your replacement arrived in just two days. We'll be sure to share your kind words with Pejay and recognize them for the outstanding service they provided.
We're also grateful that you recognized our commitment to standing behind our products. Providing peace of mind through our Lifetime Warranty and ensuring our customers are well taken care of is something we take great pride in.
Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and look forward to supporting your wellness journey for many years to come 🧡✨
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