I have many LifePro products and LOVE them all!! The LumiCure Pro is great for on-the-go spot treatment. I use it when I travel. Whether it’s the Red/IR light panel, BioRemedy Sauna Blanket, AllevaRed... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My family loves our lifepro vibration plate. All 4 of us use it multiple times a week (lymphatic drainage, muscle recovery, or just because who doesn’t want to hear a 7 year old sing Disney songs whil... See more
Company replied
We use our vibration plate every single day and couldn't be happier with it. After researching and understanding the benefits, it is easy to commit to at least one fifteen-minute shake. It helps keep... See more
Company replied
Wow….what fabulous customer service! I put in an inquiry regarding my life pro hover vibration plate and it was addressed and rectified within days! Thank you Ben and the Lifepro Fitness Team!I love... See more
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Company details
- #1 of 4 best companies in Fitness Equipment Store
Written by the company
Who said wellness, recovery and fitness have to be like a boring chore? We've decided to ramp it up and change the game - making holistic wellness attainable for everyone. Here at Lifepro we work to bring you the best solutions through our tools but most importantly through our community.
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4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Arthur communicated well as I didn’t…
Arthur communicated well as I didn’t get both of my items shipped at the same time and the second item was delayed. He got back to me within a day.
July 13, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your kind feedback! We're glad to hear that Arthur kept you informed throughout the shipping delay and responded to your inquiry so promptly.
We understand how frustrating it can be when items from the same order don't arrive together, and we're happy Arthur was able to provide clear communication and keep you updated on the status of your second shipment. We'll be sure to share your kind words with him and recognize him for his excellent customer service.
Thank you for your patience, trust, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨
Top notch service!
First I would like to say that I love that LifePro provides a lifetime warranty on their products. I bought my item on Amazon years ago and the remote stopped working. From start to finish Arthur handled my case with the best customer service. Asked the questions needed and offered a replacement in record time. Thank you!
July 9, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're so glad to hear that you value our Lifetime Warranty and that Arthur was able to provide you with such a positive experience.
It's great to know that, even after purchasing your product on Amazon years ago, Arthur made the warranty process simple by asking the right questions and arranging a replacement so quickly. Providing prompt, reliable support and standing behind our products is exactly what we strive for.
We'll be sure to share your kind words with Arthur and recognize him for his outstanding customer service.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and look forward to supporting you for many years to come 🧡✨
Excellent Customer Service
The manager Susan and the coworker Jilla went above and beyond helping me get the right treadmill. Excellent customer service! I will definitely buy again from “Lifepro” I love this company and the people that work there!
January 27, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your amazing review! We're delighted to hear that Susan and Jilla went above and beyond to help you find the right treadmill and provided you with such an outstanding customer experience.
We'll be sure to share your kind words with both Susan and Jilla and recognize them for their exceptional dedication and support. They truly exemplify the level of care we strive to provide every customer.
Hearing that you'll continue to choose Lifepro and that you love both our company and our team means the world to us. Thank you for your trust, support, and heartfelt recommendation. We're honored to have you as part of the Lifepro family and look forward to serving you again for many years to come 🧡✨
My unit was replaced promptly under warranty.
The first Rumblex Plus vibration device I purchased was not working properly, but Lifepro replaced it within a matter of days. They stand by their warranty.
July 11, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your kind feedback! While we're sorry to hear that your original Rumblex Plus wasn't working properly, we're delighted that our team was able to quickly provide you with a replacement.
Standing behind our products and honoring our warranty is something we take great pride in, and we're so glad we could resolve the issue within just a few days.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and hope you enjoy your Rumblex Plus for many years to come! 🧡✨
The WAVE - Top Notch Customer Support
I received my Wave in no time - Fast Shipping! Then, when I turned it on, I noticed the digital screen wasn't fully functioning, so I contacted the team. Kylle was very quick to respond, and she helped me figure out how to send a video to show them the problem. The whole team was super helpful and communicated well about my replacement, and they gave me easy instructions on how to ship my damaged one back to them. As long as you have your Order # and can send proof of the problem, you will receive GREAT customer service as they really do stand behind their products!
July 6, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're so glad to hear that your Wave arrived quickly and that, although it had an issue with the display, our team was able to make the replacement process smooth and straightforward.
It's especially great to know that Kylle responded promptly, helped you submit the video of the issue, and kept you informed throughout the replacement process. We'll be sure to share your kind words with Kylle and the rest of the team for providing the exceptional support you received.
We're honored that you recognized our commitment to standing behind our products and making the warranty process as easy as possible. Thank you for your trust, support, and thoughtful recommendation. We're proud to have you as part of the Lifepro family and wish you many years of enjoyment with your Wave! 🧡✨
5 Star Customer Service!
I bought a LifePro vibration plate on Amazon and after 60 days it stopped working. The Amazon seller refused to refund me so I decided to contact LifePro directly. Within 24 hours their rep Susan contacted me back, texted back and forth with me about my issue (on a holiday weekend none the less) and then shipped me a brand new vibration plate a few days later. I am so happy and thankful to her because I was honestly lost without my vibration plate! It has helped me so much with my chronic bloating and inflammation! Thank you Susan for being so wonderful! Best customer service ever!
July 3, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your heartfelt feedback! While we're sorry to hear that your original vibration plate stopped working, we're thrilled that Susan was able to step in and turn the experience around for you.
It's wonderful to hear that Susan responded within 24 hours, stayed in touch with you over a holiday weekend, and quickly arranged for a replacement so you could get back to using your vibration plate. Providing prompt, compassionate support and standing behind our products is exactly what we strive for, and we'll be sure to share your kind words with Susan and recognize her for the exceptional care she provided.
We're also so happy to know that your vibration plate has become such an important part of your wellness routine. Hearing how much it has helped you means a great deal to us.
Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and look forward to supporting your wellness journey for years to come 🧡✨
The team at LifePro was very helpful…
The team at LifePro was very helpful with the replacement of my vibration plate!
I would recommend lifepro products to anyone the customer service is amazing.
July 11, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're delighted to hear that our team was able to make the replacement of your vibration plate a smooth and positive experience.
It means so much to know that you'd recommend Lifepro products to others and that our customer service made such a lasting impression. Providing exceptional support and standing behind our products is exactly what we strive for every day.
Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and look forward to continuing to support your wellness journey 🧡✨
Lifepro has an excellent Customer…
Lifepro has an excellent Customer Service. I thought I had a problem, but was able to fix it after texting with Ben. He offered to send a new unit, but do not need it. The Rumblex is an excellent vibration plate. It is very sturdy, has different modes and lots of speeds. The handy wrist band that let's you set modes and speeds is very convenient.
July 4, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're thrilled to hear that Ben was able to help you troubleshoot the issue and that you were able to get your Rumblex working again without needing a replacement.
It's great to know that Ben was ready to stand behind your product and offer a replacement if needed. Providing prompt, caring support and ensuring our customers have the best possible experience is exactly what we strive for.
We're also delighted to hear how much you're enjoying your Rumblex Vibration Plate, especially its sturdy design, variety of modes and speeds, and the convenience of the wristband remote.
We'll be sure to share your kind words with Ben and recognize him for his exceptional customer service.
Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and wish you continued enjoyment and wellness with your Rumblex 🧡✨
Great customer service and…
Great customer service and communication with a timely response to inquiry.
July 10, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your kind words! We're delighted to hear that you had a positive experience with our customer service and appreciated the clear communication and timely response to your inquiry.
Providing prompt, helpful, and reliable support is something we take great pride in, and we're so glad our team was able to meet your expectations.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨
LifePro has the best customer service…
LifePro has the best customer service of any company I have ever worked with. From start to finish they stay on top of it. Ben was amazing and kept me updated through the entire process. I will continue to be loyal customer to this brand because they stand above the rest with loyalty to their customer’s satisfaction.
July 10, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your incredible feedback! We're truly honored to hear that you consider Lifepro's customer service to be the best you've ever experienced.
It's wonderful to know that our team stayed on top of everything from start to finish and that Ben kept you informed throughout the entire process. We'll be sure to share your kind words with Ben and recognize him for the exceptional care and communication he provided.
Your loyalty means the world to us, and hearing that you'll continue to choose Lifepro because of our commitment to customer satisfaction is one of the greatest compliments we could receive.
Thank you for your trust, support, and heartfelt recommendation. We're honored to have you as part of the Lifepro family and look forward to supporting your wellness journey for many years to come 🧡✨
Beyond excellent!
Leo was great! He was very quick to respond to my inquiry and keep me up to date with the progress. Very impressed and probably the best customer service I have received from any company. The issue was resolved and my item is on the way. Thanks Leo!!
June 27, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your amazing feedback! We're thrilled to hear that Leo provided such prompt, attentive, and professional support throughout your experience.
It's wonderful to know that he kept you updated every step of the way and quickly resolved your issue. Hearing that this was some of the best customer service you've received from any company is an incredible compliment, and we'll be sure to share your kind words with Leo and recognize him for his outstanding service.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family, and we hope you enjoy your replacement item as soon as it arrives 🧡✨
Merineth at customer service was very…
Merineth at customer service was very helpful and professional and kind in helping me! She solved my issue in a timely manner as well. I really appreciated her making everything go smoothly!
July 10, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're delighted to hear that Merineth provided you with such helpful, professional, and kind support.
It's great to know that she resolved your issue in a timely manner and made the entire process smooth and stress-free. We'll be sure to share your kind words with Merineth and recognize her for the exceptional customer service she provided.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨
Replacement
I reached out regarding replacement that I was supposed to receive and Ben replied right away with the details I needed. Definitely Customer Service from him.
June 30, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your kind words! We're delighted to hear that Ben responded right away and provided you with the information you needed regarding your replacement.
Providing prompt, clear, and reliable support is what we strive for, and we'll be sure to share your feedback with Ben and recognize him for the excellent customer service he provided.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨
Great customer service
Ordered an item and another offer was added to my order by mistake. Quickly emailed and called to have it corrected. Unfortunately the item I did not want was already processed and shipped. They immediately sent a RA so I could return it as soon as I received it. This was an expensive item that was not affordable for me. This was corrected in such a surprisingly quick manner. Customer service and communication are the most important qualities to me in a business relationship. Kudos to lifepro for doing both
July 8, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your thoughtful feedback! We're sorry to hear there was a mix-up with your order, but we're delighted that our team was able to respond quickly and help resolve the situation.
It's wonderful to know that, even though the unwanted item had already been processed and shipped, our team promptly arranged a return authorization and worked to make the return process as smooth as possible. We understand how important it is to resolve these situations quickly, especially when it involves a significant purchase.
Hearing that our customer service and communication met your expectations means so much to us. We believe those are the foundation of every great customer relationship, and we're grateful for your recognition.
Thank you for your patience, trust, and kind words. We're honored to have you as part of the Lifepro family and look forward to continuing to serve you with the same level of care whenever you need us 🧡✨
⭐⭐⭐⭐⭐ Exceptional Product and…
⭐⭐⭐⭐⭐ Exceptional Product and Outstanding Customer Service
I recently purchased the LifePro Sauna Blanket and have been extremely happy with both the product and the company behind it. The sauna blanket itself is well-made, easy to use, and provides a relaxing spa-like experience in the comfort of my own home. It has quickly become part of my wellness routine, and I truly enjoy the benefits it provides.
What impressed me even more, however, was the exceptional customer service I received from Susan. When there was a recall involving my sauna blanket, Susan went completely above and beyond to make sure everything was handled smoothly. She was incredibly kind, professional, and thoughtful throughout the entire process.
Although there was a slight delay in receiving my replacement, Susan kept me informed and genuinely cared about my experience as a customer. To make up for the inconvenience, she even included an additional product at no extra cost, which was an unexpected and greatly appreciated gesture.
It's rare to find a company that truly stands behind its products and follows through on its promises, but LifePro did exactly that. Susan's dedication to customer satisfaction turned what could have been a frustrating situation into a very positive experience.
Overall, I highly recommend the LifePro Sauna Blanket and can confidently say that their customer service is second to none. Thank you, Susan, for your outstanding support, kindness, and commitment to making things right. You are a true asset to the company! 👏😊
July 9, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share such a thoughtful review 🧡✨
Thank you for your incredible feedback! We're thrilled to hear that your Lifepro Sauna Blanket has become such an enjoyable part of your wellness routine and that you're loving the relaxing, spa-like experience it provides.
We're especially grateful for your kind words about Susan. While we sincerely apologize for the inconvenience caused by the sauna blanket recall and the slight delay in receiving your replacement, we're delighted to know that Susan's care, professionalism, and consistent communication helped turn the situation into a positive experience. Going above and beyond to make things right is exactly what we strive for, and we're so pleased that the additional product was a meaningful gesture.
We'll be sure to share your heartfelt compliments with Susan and recognize her for the outstanding dedication, compassion, and commitment she demonstrated throughout the process. Team members like Susan truly embody the level of customer care we aim to provide every day.
Thank you for your trust, patience, and continued support. Your recommendation and confidence in Lifepro mean the world to us. We're honored to have you as part of the Lifepro family and look forward to continuing to support your wellness journey for many years to come 🧡✨
Excellent Customer Support Experience
The original plate we ordered was damaged in shipment. We contacted customer support and Bunny was very helpful in getting a replacement to us right away. We’re new to using a vibration plate, and so far so good.
June 29, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! While we're sorry to hear that your original vibration plate was damaged during shipment, we're delighted that Bunny was able to assist you and quickly arrange a replacement.
It's great to know that the process was smooth and that you're already enjoying your experience with your new vibration plate. We'll be sure to share your kind words with Bunny and recognize her for the exceptional support she provided.
Welcome to the Lifepro family! We hope your vibration plate continues to be a valuable part of your wellness journey, and we're always here if you have any questions along the way.
Thank you for your trust, support, and thoughtful review. We wish you many years of health and wellness with your Lifepro product! 🧡✨
Excellent customer service!
Excellent customer service!! The shipping of my order (a birthday gift) took longer than expected so I no longer needed the items. I contacted customer service with my concern and Bunny responded quickly & courteously, apologizing for the delay and offering to provide a return shipping label. She followed up tracking my return and ensuring I was refunded for the full amount of my purchase.i could not have asked for a better experience!
Thank you Bunny
July 10, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your thoughtful feedback! While we're sorry that your order didn't arrive in time for the birthday gift, we're so glad Bunny was able to provide the support you deserved.
It's wonderful to hear that she responded quickly, kept you informed throughout the return process, and followed up to ensure your return was received and your full refund was processed. Providing caring, attentive service—especially when things don't go as planned—is exactly what we strive for.
We'll be sure to share your kind words with Bunny and recognize her for the exceptional customer service she provided.
Thank you for your patience, trust, and thoughtful review. We're honored to have you as part of the Lifepro family, and we hope to have the opportunity to serve you again in the future 🧡✨
Good product and customer service
Good product and customer service. Maria is very responsive and has been helpful.
Filling out the warranty online form is easy and product price is reasonable/great for a good-great product.
Warranty process was very reasonable/smooth. If they keep these standards, I'm a life customer.
July 8, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're delighted to hear that you've been happy with both the quality of your Lifepro product and the customer service you've received.
It's great to know that Maria was responsive and helpful throughout your experience, and that you found the warranty registration process simple and the warranty experience smooth and hassle-free. We work hard to make every step as easy as possible, and it's rewarding to know we've met your expectations.
We'll be sure to share your kind words with Maria and recognize her for the excellent support she provided.
Your comment about becoming a lifelong customer truly means the world to us. Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and look forward to serving you for many years to come 🧡✨
Ben was actually able to help me with…
Ben was actually able to help me with my issue! He was fast and efficient!
July 10, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your kind words! We're thrilled to hear that Ben was able to quickly resolve your issue and provide the fast, efficient support you needed.
We'll be sure to share your feedback with Ben and recognize him for his excellent customer service. Providing prompt and effective assistance is what we strive for, and we're so glad he was able to make your experience a positive one.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨
Jae Offers Great Customer Service
I purchased an AllevaRed Red Light Therapy belt from Lifepro and it arrived in 3 days. It works fantastic! I decided to purchase a power powerbank to use with it. It also arrived in no time. Unfortunately it stopped working the day before the Fourth of July. I reached out to Lifepro via email and within a few hours Jae responded to me with information on how to replace it. Even with the long holiday weekend, the paperwork was completed and I received a brand new Powerbank in 4 days. Jae provided exceptional service and Lifepro has a new lifetime customer. They deliver fantastic customer service and honor their warranty just as promised.
July 2, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're thrilled to hear that you're enjoying your AllevaRed Red Light Therapy Belt and that it arrived so quickly.
While we're sorry to hear that your power bank stopped working, we're delighted that Jae was able to provide prompt assistance and make the warranty process smooth and hassle-free—even over the long Fourth of July holiday weekend. It's wonderful to know that your replacement arrived so quickly and that Jae's exceptional support made such a positive impression.
We'll be sure to share your kind words with Jae and recognize them for their outstanding customer service and dedication to our customers.
Hearing that Lifepro has earned a lifetime customer truly means the world to us. Thank you for your trust, support, and heartfelt recommendation. We're honored to have you as part of the Lifepro family and look forward to supporting your wellness journey for many years to come 🧡✨
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