Purchased the cubby house floor to match the Lifespan Kids Numbat cubby (from Bunnings). Customer Service was very helpful via the web chat to assist in making sure this product would be suitable for... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really enjoyed the process of building the cubby, hoping that my daughter will enjoy playing in it just as much! The instructions were clear, loved how the parts were identified by part number... See more
Purchased the Warringa cubby for our grandchildren.Easy to order and great pick up experience. Cubby instructions were good, took longer to put together than expected, but hubby is very fussy! 2 year... See more
Everything was so easy! Parcel arrived without any problem and beat things I have been waiting for months to receive from interstate. All smiles here
Company details
Written by the company
Excellent, innovative play equipment designed in Melbourne with nationwide delivery and assembly.
Contact info
23-25 Maygar Boulevard, 3047, Broadmeadows, Australia
- 1300 310 495
- info@lifespankids.com.au
- lifespankids.com.au
4.5
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy online ordering
Easy online ordering, great range of products.
Pick up was easy and simple and all involved were helpful and very friendly.
Highly recommended.
December 11, 2024
Product is of very good quality
Product is of very good quality, I ordered an extra playset online by mistake and the team have been very helpful in helping me return it back to base.
Team have been efficient, friendly and helpful.
November 21, 2024
Easy
Very friendly and helpful service. Where great got want we need. Pick up was smoth and easy as I had to get someone else to pick it up for me.
December 1, 2024
Good looking product but have not…
Good looking product but have not constructed yet its from santa
November 13, 2024
The purchase was prompt
November 12, 2024
Purchase and delivery very straight…
Purchase and delivery very straight forward and relatively easy construction.
It looks great - grandchildren will love their Christmas present
November 19, 2024
It was a great experience
It was a great experience. The equipment was delivered quite quickly. Easy to assemble and great quality.
November 14, 2024
Great customer service
Ordered a replacement mat for our now 4 year old lifespan kids hyperjump 10ft and it came really quickly via post. Unfortunately when we went to put it on, we noticed a couple of small holes. I contacted the company and they didn't hesitate to send out a replacement within a few days. Very happy with their customer service and their products are great. As I mentioned, our trampoline is 4 years old and only now needing a new mat.
October 21, 2024
The trampoline for price we payed is…
The trampoline for price we payed is not up to standard for the price , consistently braking posts , when we rang to discuss this after purchase we were told ‘ you must live in a windy area ‘ . I would like to know where isn’t it windy ?
October 29, 2024
Reply from Lifespan Kids
Hello Tegan,
We appreciate the feedback and we're sorry to hear about the issues you've had with the product. As per our warranty terms (https://www.lifespankids.com.au/pages/warranty-repairs), weather related damage will void the warranty. Happy to investigate this further with you and one of our specialists will reach out to get more details.
Packaging gave away my son's birthday present
Product is good quality and was delivered quickly with no issues ..but it would be good if your products could be delivered with plain packaging and not pictures of product on them.. as my son saw what was in parcel when it got delivered and it was for his birthday..so kind of wrecked his birthday surprise 😔
October 25, 2024
Reply from Lifespan Kids
Hello Angela,
We appreciate the feedback and sorry to hear about this incident. We will forward this to our dispatch team for them to review especially that Christmas season is coming and surprises from Santa are expected. For now, we aim to get all ordered items out in a timely manner and this option might take additional time on our dispatch process however, we will review and take this into consideration.
Fast delivery and great quality
Fast delivery and great quality! My son (1.5 years) loves his splash and play jumping castle!
October 31, 2024
Warrigal cubby house
The grand kids love the finished cubby , it took 10 hours for 2 to complete . Looks good .
Although some of the timber had pre existing splits and dome was good quality whilst other pieces particularly the actual house part was somewhat flimsy timber .
October 23, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.