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Lifesuny Reviews 197

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TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, most reviewers were unhappy with their experience overall. Many people reported significant issues with receiving their orders, often not getting the products they purchased or experiencing extremely long delivery times. Customers also frequently mentioned a lack of response from the company, especially when trying to inquire about their orders or request refunds. The minority of people were satisfied with the customer service, noting quick and helpful responses, particularly from one representative. Some reviewers also found certain products, like chairs or pens, to be of good quality and enjoyable.

What people talk about most

Product

Clients share ambiguous opinions on product. While some customers express satisfaction, praising items like... See more

Order

Consumers find order experiences to be ambiguous. Many reviewers report significant issues, such as not... See more

Response time

Reviewers highlight negative aspects of response time. Many customers report that their emails go unanswered,... See more

Refund

Reviewers express significant frustration regarding refunds. Many customers report that their requests for a... See more

Customer service

People report ambiguous experiences with customer service. While some customers, like those who dealt with a... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I will give zero star if there is an option. I ordered 3 sets of X8 violent ultra powerful 150000 rpm fan blower its was delivered but 1 blower is not broken the usb c is broken I emailed 2 times al... See more

Company replied

Rated 1 out of 5 stars

I ordered 2 travel clothes irons/steamers. They only get lukewarm and do not steam. I have emailed them numerous times requesting return instructions and refund and no reply. DO NOT order from this c... See more

Rated 1 out of 5 stars

I ordered special and expensive Valentine's Day cards on January 24th, giving myself ample time to receive them and send them out. It is Feb. 6 and I have not received them. I contacted customer servi... See more

Rated 1 out of 5 stars

Placed an order with lifesuny on 7/21/25 for a baby product and have yet to receive items or communication regarding delivery. Have sent two emails with no response. Sadly I cannot get a refund throug... See more

Contact info

2.2

Poor

TrustScore 2 out of 5

197 reviews

5-star
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1-star

Replied to 36% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very happy

I have purchased 4 of these bags now, in 4 different colours. Absolutely love these bags. So versatile and functional, but fashionable as well .
Very happy with my purchase.

July 7, 2024
Unprompted review
Rated 1 out of 5 stars

Not satisfied

I have reached out to you about the problem with the product I ordered. Not sure is a part is missing or if it’s defected but the rod is suppose to telescope and doesn’t.

July 3, 2024
Unprompted review
Rated 1 out of 5 stars

Unhappy customer!

Curling iron buttons stuck hard, to open curling iron. Does not heat up stays on a very low temp. The one in the add looks like a thicker made curling iron. The one I got is is cheap looking. I couldn't wait to get it. Very very disappointed!!!!

May 24, 2024
Unprompted review
Rated 1 out of 5 stars

It didn’t work and they want me to pay…

The mini curling iron/straightener didn’t work and they want me to pay to return it to China (which I didn’t know it was from) and if it cost too much to send it I could keep it and they would refund half my money back
Seriously why would I want something that doesn’t work!!
DI NOT BUY FROM THEM!!

May 14, 2024
Unprompted review

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