Lightfoot WinesReviews 

177
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

First class customer service like this is rarely seen nowadays and is especially welcome in these unprecedented times. Ordered 3 times now and delivery has been either the same day or the next. Ja... See more

Company replied

Rated 5 out of 5 stars

Another great experience, choosing some great new wines & spirits, nothing is too much trouble to ask These guys, Great service and A First class approach in assisting you with your choices. Deli... See more

Company replied

Rated 5 out of 5 stars

Such an amazing company. Great value, superb service. Very knowledgeable. Fantastic delivery times. If you want wine in South Yorkshire this is the place. Lots of interesting wine that you simply can’... See more

Company replied

Rated 5 out of 5 stars

Ordered wine online. The site is easy to navigate and the only one I have seen to offer the option of alcohol content as a filter. Delivery very quick and always friendly. Good range of prices so I ca... See more

Company replied

Company details

  1. Wine Store
  2. Alcohol Store
  3. Alcoholic Beverage Wholesaler
  4. Liquor Store
  5. Wine Club
  6. Wine Wholesaler and Importer

Information provided by various external sources

We believe that wine should be celebrated and enjoyed by everyone. Our aim is to give people confidence when navigating a wine list or buying a bottle for a special occasion, as well as exploring what we love about the wine world in a down to earth, human way. Lightfoot Wines is an independent wine and spirits retailer, based in Wentworth Village, South Yorkshire. We are also online and can deliver to anywhere in the UK. visit www.lightfootwines.co.uk for more info!


Contact info

4.9

Excellent

TrustScore 5 out of 5

177 reviews

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No history of asking for reviews

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4.9

All reviews

(177)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super fast delivery and upgrades where…

Super fast delivery and upgrades where requests weren't available. Also, an extra bottle thrown in as compensation for unavailable wines.

April 9, 2020
Unprompted review
Lightfoot Wines logo

Reply from Lightfoot Wines

Thanks for the great review Tim, we really appreciate your custom!

Rated 5 out of 5 stars

Definitely recommend!

Great correspondence via the chat app and advice on the wines and prompt delivery in less than 90 minutes!

April 9, 2020
Unprompted review
Lightfoot Wines logo

Reply from Lightfoot Wines

Thanks for your lovely review Andrea! We're delighted to hear that you're happy with our service

Rated 5 out of 5 stars

Great quick service

Great quick service. Will use again and have already recommended to friends! (who have also purchased from Lightfoots)

April 6, 2020
Unprompted review
Lightfoot Wines logo

Reply from Lightfoot Wines

Thanks for your lovely review and also for recommending us to your friends. It's greatly appreciated!

Rated 5 out of 5 stars

It arrived very promptly

It arrived very promptly. All bottles were good. Will use again. Nice to shop local. Have been passing on the delivery code!

April 6, 2020
Unprompted review
Lightfoot Wines logo

Reply from Lightfoot Wines

Hi Deborah, thanks so much for your review. We're so happy that you enjoyed your wine and really appreciate you passing on our information!

Rated 5 out of 5 stars

Beautiful wines

Beautiful wines, excellent range and amazingly fast delivery.

April 6, 2020
Unprompted review
Lightfoot Wines logo

Reply from Lightfoot Wines

Hi Catherine, thanks for the lovely feedback. We're happy you enjoyed your wine and were pleased with the service!

Rated 5 out of 5 stars

Fantastic service

Fantastic service. I live in a fairly remote location. I ordered Sunday and it was delivered Monday.

April 5, 2020
Unprompted review
Lightfoot Wines logo

Reply from Lightfoot Wines

Thanks for the great review! We hope you enjoyed your wine

Rated 5 out of 5 stars

Excellent service

Excellent service, not everything I ordered was in stock but a good replacement was sent rather than disappoint the customer. Delivered within 12 hours of ordering. Can recommend.

April 5, 2020
Unprompted review
Lightfoot Wines logo

Reply from Lightfoot Wines

Hi Elaine, thanks for the lovely review! We're really pleased that you're happy with the substitutions, however we're sorry that we didn't fulfill everything that you ordered. Ideally we always endeavour to get the wines ordered to the customers but as we're a small business, sometimes lines don't get updated on the website as it's all updated manually.

Enjoy the wine and have a lovely evening!

James

Rated 2 out of 5 stars

It was a very speedy delivery

It was a very speedy delivery, however with £10 delivery charge and then £7.24 taxes it was a very expensive order

April 3, 2020
Unprompted review
Lightfoot Wines logo

Reply from Lightfoot Wines

Hi Susan, we're sorry to hear that you weren't happy with the delivery fees, especially as we've been advertising free delivery if you use the code THNB20.

I'd just like to make you aware that the taxes listed on the receipt is just VAT, we haven't added anything on. It's just breaks the bill down for you.

We hope you enjoyed the wine you purchased and if you choose to buy with us again please remember to use the code above.

Thanks,

James

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