Lilaclettings Reviews 

73
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Lilac Lettings have been absolutely wonderful from the very beginning. We rented our first ever home with them in our early 20s, and they've always been there to support us and offer advice wh... See more

Company replied

Rated 5 out of 5 stars

Really pleased with the service from Lilac Lettings. The team were friendly, helpful and always quick to get back to us. They made the whole process easy and stress-free, and we’re now happily settled... See more

Rated 5 out of 5 stars

The whole process of enquiring, viewing, referencing and signing was seamless. The Team were professional, friendly and helpful from start to finish, and I would highly recommend Lilac for any house... See more

Rated 5 out of 5 stars

The whole transition from deciding on the house we wanted to getting the keys, was such a smooth operation. Debby and Mark are fantastic and very thourough, explaining every detail, even the smallest... See more

Company replied

Company details

  1. Real Estate Agency
  2. Apartment Rental Agency

Information provided by various external sources

We are an independent local family run business, who are friendly and approachable. We are small, but that's what makes us successful. We are committed to being the best agency that our Vendors, Buyers, Landlords & Tenants have ever dealt with... and do you know what? So far, so good! :-) We’d love the opportunity to help you & your family with all your property needs, but we know you’re not all the same. Let us tailor things to suit you? If you’re already a loyal Lilac customer, thank you for your business. Please continue to share your experience, after all, word of mouth is our biggest asset. Regards The Team Lilac.


Contact info

4.9

Excellent

TrustScore 5 out of 5

73 reviews

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4.9

All reviews

(73)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Really pleased with the service

Really pleased with the service from Lilac Lettings. The team were friendly, helpful and always quick to get back to us. They made the whole process easy and stress-free, and we’re now happily settled into our new home. Thanks again!

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing, friendly team!

The whole process of enquiring, viewing, referencing and signing was seamless. The Team were professional, friendly and helpful from start to finish, and I would highly recommend Lilac for any house hunting needs!

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

A Fantastic Experience with Lilac Lettings

Lilac Lettings have been absolutely wonderful from the very beginning. We rented our first ever home with them in our early 20s, and they've always been there to support us and offer advice whenever we've had questions.

Any issues or queries we've had have always been dealt with quickly, professionally, and with genuine care. Their communication is excellent, and nothing has ever felt like too much trouble.

Being a family-run business really makes a difference. They have such a warm, personal approach that made us feel comfortable and valued throughout our tenancy. We honestly couldn't have asked for a better letting agency, and we're so grateful for all of their help and support.

We would highly recommend Lilac Lettings to anyone looking for a friendly, reliable, and caring letting agency.

Thank you 😊

August 6, 2026
Unprompted review
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Reply from Lilaclettings

Wow what a review Coriann! . This is lovely to read and all of us here at Lilac are so very proud to hear such nice words spoken about us individually and as a business too. We have always used a friendly approach and hearing it makes it all the worthwhile too. We must tell you that you have both been great tenants and we wish you a huge success and the best of luck on your new adventures/job etc. Thanks again from us all here at Lilac.... thank you for the 5 * star review, it means a lot! :-)

Rated 5 out of 5 stars

Staff were lovely and very helpful

Staff were lovely and very helpful. I am very happy with the service.

July 15, 2026
Unprompted review
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Reply from Lilaclettings

Thank you Kirsty for taking the time to review our service and give us 5 stars. We hope you have settled into your new home from us all at Lilac :-)

Rated 5 out of 5 stars

Lilac lettings are sincere and…

Lilac lettings are sincere and trustworthy persons. I moved from one city to another and they supported me effortlessly. I highly recommend them.

June 29, 2026
Unprompted review
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Reply from Lilaclettings

Thank you so much for a lovely review and 5* too. It is very much appreciated. We hope you will all be happy in your new home. rom us all here at Lilac.

Rated 5 out of 5 stars

Nice servicr delivery

Nice servicr delivery. Documentation and handing over was smooth.

June 29, 2026
Unprompted review
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Reply from Lilaclettings

Thank you for the 5* review It is very much appreciated. From us all here at Lilac.

Rated 5 out of 5 stars

Letting process was swift

Letting process was swift, understandable and staff is very friendly and helpful.

June 26, 2026
Unprompted review
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Reply from Lilaclettings

Thank you very much for the time in providing us with a 5* review. It is very much appreciated. From us all here at Lilac.

Rated 5 out of 5 stars

We had a very good experience selling…

We had a very good experience selling our house with this agency. The whole process was handled professionally, efficiently, and with great communication from start to finish. They were always available to answer our questions and made everything much less stressful. We truly appreciated their support, honesty, and dedication. We highly recommend them to anyone looking to buy or sell a property.Thank you

May 6, 2026
Unprompted review
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Reply from Lilaclettings

Thank you very much for such a positive and a 5star review of our services as an Estate Agency. We truly appreciate it from us all here at Lilac

Rated 5 out of 5 stars

Was great with communication and…

Was great with communication and helping me out alot and I would always recommend lilac lettings to anyone else

March 10, 2026
Unprompted review
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Reply from Lilaclettings

Thank you very much for the time in providing us with a 5* review. It is very much appreciated. From us all here at Lilac.

Rated 5 out of 5 stars

I have had the privilege of signing my…

I have had the privilege of signing my tenancy agreement with the company and I was very impressed by the director of the company and staff. They went above and beyond and were very helpful and very professional in their approach to myself and the Landlord. Brilliant family run business and will always use them again. Massive thank you to the company.

April 15, 2026
Unprompted review
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Reply from Lilaclettings

Thank you Matthew. What a lovely review you have given. It means a lot. We do hope you are very happy in your new home from us all here at Lilac. :-)

Rated 5 out of 5 stars

House Move

The whole transition from deciding on the house we wanted to getting the keys, was such a smooth operation. Debby and Mark are fantastic and very thourough, explaining every detail, even the smallest details which can be often overlooked. Their reliability is second to none, I would strongly recommend lilac Lettings Ltd for all your house/business needs. A great job, thank you Debby and Mark for all your effort and time. Peter

April 9, 2026
Unprompted review
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Reply from Lilaclettings

Thank you Peter for taking the time to leave us a lovely review. We hope you are very happy in your new home. From all the team at Lilac. :-)

Rated 5 out of 5 stars

Outstanding experience with…

Outstanding experience with lilaclettings,
A Very friendly and thorough experience. I would highly recommend their services. Thank you again

April 9, 2026
Unprompted review
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Reply from Lilaclettings

Thank you Kirsty for your lovely review and for taking the time to leave it for us. We hope you and your family will be happy in your new home from us all here at Lilac :-)

Rated 5 out of 5 stars

If you want the best customer service…

Very professional company - staff knowledgeable and always helpful.
Would highly recommend if you are a buyer, seller or landlord. Faultless customer service (quite rare these days).

February 6, 2026
Unprompted review
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Reply from Lilaclettings

Thank you Anne for such a nice review of our staff and business. It means a lot to us all. Thank you for using us as a letting agent and also as an estate agent too. We have been grateful for your business over the past 6-7 years. Wishing you all the best of luck for the future :-)

Rated 5 out of 5 stars

Fantastic Estate Agent They Have Been…

Fantastic Estate Agent They Have Been Very Helpful From Start To Completion. Very Accessible Great Communication , Regarding Our Purchase, Of Our Forever Home Would Highly Recommend.

February 4, 2026
Unprompted review
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Reply from Lilaclettings

Thank you Emma for your lovely review, it does mean a lot. We hope you and Gary are happy in your forever home. Kindest of regards from the Lilac Team :-)

Rated 5 out of 5 stars

Amazing to deal with

Lilac has been amazing to deal with! The staff were super nice and made everything simple and stress-free. I really appreciate their help and would definitely recommend them to anyone looking for a reliable letting agency.

October 21, 2025
Unprompted review
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Reply from Lilaclettings

Thank you Sam for your lovely review. It is very much appreciated. From all of us here at Lilac :-)

Rated 5 out of 5 stars

A fantastic experience

My family has had the privilege of working with Lilac Lettings & Sales Limited while going through the exciting process of finding a bigger place to call home.

From the very beginning, Cheryl handled our initial enquiry with care, taking the time to listen and build a genuine relationship that made us feel welcome and valued straight away. Deb (with the long hair) then guided us through the checks and references with a calm and professional approach. She took the time to explain everything clearly, reassured us whenever we had concerns, and made what could have been a stressful part of the process feel smooth and straightforward. Her friendly manner instantly put us at ease, and we felt we were in very safe hands.

When it came to viewing the property, Mark gave us a detailed tour, pointing out the little things we might have missed and answering all of our questions with patience. Deb (with the short hair) also played a big part in the process, giving us knowledgeable advice on energy and property details that really helped us feel confident in our choice.

From start to finish, every step was clearly explained, and we always felt supported. As a family, we couldn’t have asked for a smoother, more positive experience. It has truly been an amazing journey, and we are so grateful to the Lilac team for helping us find our new home.

Thank you very much!

September 26, 2025
Unprompted review
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Reply from Lilaclettings

WOW Jack and family, thank you very much for such a detailed and lovely review of us personally and as a family business, this made us smile :-). Thanks also for the flowers and chocolates as an appreciation gift too. We wish you the best of luck and hope you are all happy in your new home. From the Lilac Team

Rated 5 out of 5 stars

The whole team who helped us through…

The whole team who helped us through our purchase of our first home were brilliant and happy to help. Would definitely recommend!

September 3, 2025
Unprompted review
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Reply from Lilaclettings

Thank you James for a lovely and a 5* review of Lilac. We really do appreciate this. We wish you the best of luck in your new home from us all here at Lilac :-)

Rated 5 out of 5 stars

I have used Lilac for both letting and…

I have used Lilac for both letting and sales they provided excellent service for both. You can always get in contact and any issues resolved quickly and efficiently. They are a local family business and all aware of what is happening with your property. Payments are made on time with full statements issued. They are excellent at liaising with tenants and purchasers and keep you fully informed.

August 12, 2025
Unprompted review
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Reply from Lilaclettings

Thank you Cath for such a lovely 5* review. It has been a pleasure working with you as a landlord and as a vendor. We wish you the best of luck for the future and should you ever need to use our services again or recommend us to friends and family, we look forward to providing the same great service. Thanks from the Lilac Team :-)

Rated 5 out of 5 stars

Our First UK rental made Easy

My wife and I would like to Thank Deborah and her team at Lilac Lettings,for assisting us in our first rental in the UK and making us feel less stressed with the whole process.

It's rather hard to start all over again when we are in our 50`s & in a new country and all that needs to be done to have a roof over our heads. However Lilac Lettings team made this simple and easy.
They are there for you when you need assistance at anytime.

Thank you Deborah and Team, you all are awesome, professional and ever so helpful.

June 6, 2025
Unprompted review
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Reply from Lilaclettings

Thank you Mahomed and Deb for your lovely review of Lilac, myself and the team. It is very much appreciated. We always strive to provide good service, communication and assistance. We hope you are happy in your new home. From all of us here at Lilac. Good Luck :-)

Rated 5 out of 5 stars

A big big thank you to Lilac lettings

Just wanted to say a big big thank you to Lilac Lettings for looking after me and my family's properties over the last 10 years.

You have rented properties for us, sold properties, done building work, fitted bathrooms and decorated properties etc, nothing has been too much trouble. You have provided a true professional service, making my life and my families life a lot easier.

Missing you all already.

Thanks

Nina xx

May 2, 2025
Unprompted review
Lilaclettings logo

Reply from Lilaclettings

Thank you so much Nina. It has also been such a pleasure over the last 10 years having you and the family as our customers. We wish you the best of luck for the future and we too are missing you all also :-) From the Lilac Team

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