Lili and Mila Reviews 

47
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Lisa is very knowledgeable about her products and helped us choose the right size harness for our dog, she even made sure it was adjusted correctly. The shop atmosphere is lovely and my dog loves comi... See more

Rated 4 out of 5 stars

Good product my dogs have a sensitive stomach but these bones made with lamb heart etc suit them so pleased... didn't receive them personalised though even though I filled in the details took a while... See more

Company replied

Rated 5 out of 5 stars

Amazing shop with everything you need for your dog! Especially impressed by the own brand dogwear range! The discovery harness has been the only one we have ever found to fit our spaniel properly!! Am... See more

Rated 5 out of 5 stars

If you want natural well priced food and treats for your dog, great toys, some very fetching harnesses, leads and collars and coats and fleeces this is the place for you. Lisa is very knowledgeable an... See more

Company details

  1. Pet Store

Written by the company

An aspiring one stop shop offering a range of exclusive dog walking essentials. Our Empawrium is home to a dog bakery section, natural treats, enrichment bay and even a pawty section.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

47 reviews

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4.7

All reviews

(47)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

A fantastic local pet stop!

I don't often get into Old Town so I haven't had the pleasure of visiting Lili + Mila's Empawrium in person yet, but I had an excellent experience ordering via the website. The shop carries a brilliant range of high-quality pet products, and the service I received was second to none - Lisa e-mailed me on the same day I placed my order to arrange delivery and even managed to drop it off that night. I can't recommend Lili + Mila highly enough and will definitely be back in future! :)

January 25, 2025
Rated 5 out of 5 stars

The absolute best collars to buy

The absolute best collars to buy!
We've had so many compliments on our seaside collar we just HAD to buy it in Aztec blue! They're so soft and padded, I can't ever see myself buying collars from another brand

October 12, 2024
Rated 5 out of 5 stars

Great range and super quick delivery!

Loved the selection of Petface products available from Lili and Mila. We have had Petface products before from a larger retailer and they are great - the dogs still get loads of use out of them even after they have stopped squeaking and look a bit chewed! This time I wanted to shop small to support a lovely local business. Delivery was next day so just as fast as a much bigger online retailer. I would definitely recommend Lili and Mila!

October 16, 2024
Rated 5 out of 5 stars

Fantastic products and service, well worth a visit!

I received my order within the specified timescale in secure and lovley packaging. The products were exactly as ordered, all my dogs favourites! I've also been into the fantastic shop where I received advice and excellent service when purchasing a harness. They have an excellent range of products and the owner/manager is always super friendly and helpful. It was a pleasure to visit. I definitely recommend a visit.

October 1, 2024
Rated 5 out of 5 stars

Amazing shop with everything you need…

Amazing shop with everything you need for your dog! Especially impressed by the own brand dogwear range! The discovery harness has been the only one we have ever found to fit our spaniel properly!! Amazing customer service and quick delivery! Will keep coming back again an and again!

September 10, 2024
Unprompted review
Rated 5 out of 5 stars

A wonderful experience and very knowledgeable staff

Not only were the products good quality, but the customer service from the owner Lisa was great. My dog destroys all toys & eats treats in seconds, so Lisa made some recommendations as to longer lasting chews that would be suitable for him. Her knowledge about the products and what is suitable for each dog is something you dont get from the big stores, thats why i love shopping with independent pet shops.

July 18, 2024

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