Lilith Natural BeautyReviews 

117
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their natural ingredients, effectiveness, and pleasant scents, often noting significant improvements in skin conditions like acne, sensitivity, and dryness. Many people appreciate how long the products last due to their concentrated formulas, and several reviewers have found them to be superior to other well-known brands. The candles also receive high marks for their delightful aromas and clean burn, filling rooms with essential oil fragrances. However, some customers mentioned that certain moisturizers, like the geranium one, had a thick consistency that required effort to apply, suggesting a preference for a runnier texture. Additionally, a few people expressed a desire for more product options, specifically mentioning the potential for a men's line.

What people talk about most

Product

Users describe positive interactions with product, with many expressing love for the items, highlighting... See more

Quality

Clients share positive opinions on quality, with many reviewers loving the moisturizers and other products... See more

Reviews shaping this summary

Rated 5 out of 5 stars

At Crofty market, where I also had a stall, I initially tried the mini face cream in Rose Geranium from Sarah. It left such a great impression that I went ahead and bought the gift set along with a ce... See more

Company replied

Rated 5 out of 5 stars

I first purchased the Rose Geranium mini face cream from Sarah at Crofty market (I was a fellow stallholder) I was so impressed i decided to treat myself to the gift set and ceramic soap dish! I haven... See more

Company replied

Rated 5 out of 5 stars

Gorgeous products, been using them for a good few months now and will not go back. The rose moisturiser and orange cleansing balm is outstanding. I would usually spend 100 on my skin care. Including p... See more

Company replied

Rated 5 out of 5 stars

Never going back! Bought a small jar of the grapefruit and ylang ylang moisturiser back in December due to its acne healing features, and for the first time ever I found something that worked! I’ve... See more

Company replied


Company details

  1. Health and Beauty Shop
  2. Beauty Product Supplier
  3. Online Marketplace

Written by the company

Handmade Natural Skincare & Home Fragrance | Swansea-Based & Multi Award-Winning We’re a mother-daughter team creating multi-award-winning, handmade natural skincare and home fragrances in Swansea, South Wales. All our products are vegan, cruelty-free, and ethically sourced – and loved by a growing community of loyal customers across the UK.


Contact info

4.8

Excellent

TrustScore 5 out of 5

117 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(117)

45 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing experience

First of all I want to acknowledge how sweet and friendly Maddie is every single time I order. Her warm and welcoming personality makes me want to shop with her more and more. Secondly I’m obsessed with the calm balm moisturiser. I suffer with really sensitive skin (that even reacts with products that claim to be safe) and I have a lot of allergies. This is the only moisturiser I’ve found so far that not only calms my skin but also clears it. It’s witchcraft…. Also I want to shout out the candles because they don’t get enough love and they are divine 😋 (good enough to eat)

August 12, 2025
Unprompted review
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Reply from Lilith Natural Beauty

What a lovely review Kay! Thanks for taking the time to leave your feedback <3

Rated 5 out of 5 stars

Blew me away

In an time where we're all more aware of what we're putting into and on to our bodies, I was looking for some vegan skincare. I'm so glad that I found this amazing brand! Everything from the packaging, to the feel of the product on your skin, to the gorgeous smell, to the lovely service blew me away.

I tried the hand and foot butter for my self confessed lizard feet. They've never felt so soft and moisturized. A little product goes such a long way. I've also recently started the grapefruit face moisturizer, and it had genuinely reversed my fine lines. After the first use, I woke up with plump beautiful youthful skin.

Couldn't recommend this brand more! Love the product, the lovely ladies behind Lilith, and the story behind it's formation. Can't wait to try more products!

July 19, 2025
Unprompted review
Rated 5 out of 5 stars

Good customer service

Good customer service, prompt delivery, quality products

May 28, 2025
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Reply from Lilith Natural Beauty

So glad to hear you are enjoying! <3

Rated 5 out of 5 stars

Gorgeous products loved by me & my clients 💛

The products are beautifully made with the best natural ingredients and essential oils. Everything I’ve used smells divine.

I’ve used quite a lot of the range and I also use them on my clients for my holistic therapy treatments. They love them too!

If I had to pick favourites, I’d say the Rose Geranium Moisturiser, Cocoa & Peppermint Soap & Cocoa & Peppermint foot cream 😍.

The Rose Geranium Moisturiser has now become my go to moisturiser. The Shea butter base keeps my skin hydrated and glowing. It’s the perfect make up base.

The Cocoa & Peppermint Soap is the perfect morning cleanse. It leaves my skin feeling clean and fresh without stripping the natural oils.

The Cocoa & Peppermint Hand & Foot Cream is absolutely perfect for my reflexology treatments & smells good enough to eat 🤤.

I’m always pleasantly surprised at how quickly my orders arrive too ☺️.

Thanks team Lilith xx

May 30, 2025
Unprompted review
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Reply from Lilith Natural Beauty

Thank you for taking the time to leave us such a lovely review <3

Rated 5 out of 5 stars

Luxurious cruelty-free skincare - like a daily mini-facial in a jar 💚

Visited the pop up shop at Good Sheds in Barry and bought a small pot of their Rose & Geranium Moisturiser after trying a little sample of it on my hand. It smells amazing and feels luxurious when applying it to my face and neck at bedtime - it melts on warming it in my palm with my fingertips and feels like a mini facial in a jar! Have since bought a larger jar online. Best cruelty-free vegan face moisturiser I've ever used - I'm 56 with normal skin - really recommend trying it! Lovely customer service too with application advice and explanation of the product and rest of the range.

April 20, 2025
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Reply from Lilith Natural Beauty

So glad to hear you are loving what you have tried! Thank you for leaving the lovely review <3

Rated 5 out of 5 stars

A fantastic company to work with and a…

A fantastic company to work with and a pleasure speaking with Maddie, who was helpful, professional and attentive. Cannot recommend highly enough, and would give them 5 stars + another 5!

May 28, 2025
Unprompted review
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Reply from Lilith Natural Beauty

A pleasure to work with you!

Rated 5 out of 5 stars

So far I'm really impressed

I first came across Lilith Natural Beauty at a sales stand in Barry. I tried the calm balm there on a sore, cracked, dry finger. I didn't expect it to do anything. Well I was wrong, within 5 mins the itching had stopped and with just that one tester the difference was amazing.
When I got home I went onto the website and ordered some of the calm balm and also the eyelash serum. I haven't had long enough to say if that works yet but I'm hopeful. The customer care was excellent and the product arrived in a lovely box.

April 21, 2025
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Reply from Lilith Natural Beauty

Thank you for the lovely review <3 We are very glad you are loving the products so much!

Rated 5 out of 5 stars

A new groundbreaking venture well worth supporting

Lilith has been excellent in every way including quality of products, beautiful safe packaging, prompt delivery and, initially, friendly and most helpful exchange of emails.I have so far tried the lovely moisturisers and my daughter will soon give you feedback about the Solara diffuser,again beautifully presented.We will certainly buy more from Lili

April 5, 2025
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Reply from Lilith Natural Beauty

Thank you for taking the time to leave us such a lovely review Jill! So glad to hear you are loving the products <3

Rated 5 out of 5 stars

Great.

Great communication and very helpful.
Quick to post and well packaged.

March 6, 2025
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Reply from Lilith Natural Beauty

Thank you for your lovely review Cath. Hope you enjoy the products!

Rated 5 out of 5 stars

I’ve been using the grapefruit and ylang ylang…

My boyfriend bought me the ylang ylang and grapefruit gift set for Christmas which included a candle, face soap and facial moisturiser. I’ve always been careful with moisturisers as my skin can break out, but I can say that this moisturiser has been amazing. I’ve been using it for a couple of weeks and it leaves my skin feeling so soft and moisturised And I’ve not had any breakouts. It’s also helped me with some scarring that I’ve had on my face which is an absolute bonus. I’m so happy I discovered this brand and will continue to use their amazing vegan products. Thank you so much 🤍

February 14, 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely love these products and…

I absolutely love these products and they have helped my skin no end!! I no longer have dry painful skin due to menopause…and it’s all affordable

January 27, 2025
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Reply from Lilith Natural Beauty

Thank you for your lovely review Michele ❤️

Rated 5 out of 5 stars

Beautiful, natural skincare

Beautiful, natural skincare products that smell gorgeous and make me feel confident I'm not putting nasty chemicals all over my skin! I thoroughly enjoyed the shopping experience with Lilith Natural Beauty. The website is beautifully designed, and I loved reading the origin story and how the company came to be. Better still, I can shop locally from a small independent business with heart and integrity. I rave about the Calm Balm for psoriasis relief, and the Grapefruit & Ylang Ylang cream feels sumptuous on my face. Oooh and the peppermint lip oil smells wonderful and soothes my winter-dry lips. Thank you!

January 28, 2025
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Reply from Lilith Natural Beauty

Thank you for your wonderful review ❤️

Rated 5 out of 5 stars

Natural products that are just lovely

I discovered them by chance when they had a stall at the Millennium Centre last month, and I was drawn in by the lovely fragrance of their products. The older I get, the more conscious I become of the need to look after our skin and bodies, so I’m really sold on the idea of only using natural products. I’ve only tried the Calm Balm soap, but it’s already become a firm favourite of mine. There aren’t many cosmetics brands that I really trust, but I can confidently add Lilith Natural Beauty to that list.

December 8, 2024
Unprompted review
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Reply from Lilith Natural Beauty

Thank you for your lovely review Ian :)

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