Kind, friendly, efficient & knowledgeable. The whole process of booking was a breeze. We’re excited for my 89 year old Dad to enjoy a well deserved break while feeling secure that he is supported by a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I don't consider myself disabled, more physically challenged. Because of this, I need an electric bed and a totally safe bathroom. I opted for a coach tour of Cornwall. Yes, it's not cheap but during... See more
Company replied
The care team with our group onboard our cruise to France, Portugal and Spain Easter 2026 were outstanding. I cannot praise them enough. Their help, support and friendship really made our holiday. The... See more
Company replied
Having been unsure in regards to booking a further cruise next year I found that Peter has been so helpful with our final decision. Yes we've provisionally booked! For this cruise - Feb 28th all th... See more
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Company details
Written by the company
At Limitless Travel, we believe that everyone deserves the right to explore the world – regardless of age, disability or health condition. Founded by Angus Drummond, who was diagnosed with a muscle-wasting condition in his twenties, our mission is to make travel accessible, inclusive and joyful for all. We specialise in supported, small-group holidays & cruises across the UK and abroad, including UK coach holidays, Mediterannean cruises, and long-haul adventures. Every trip is carefully designed with accessibility in mind – from wheelchair-friendly hotels to adapted transport and professional care. Whether you need a little support or full-time care, we tailor every holiday to your needs, so you can travel with confidence. What makes us different is not just our experience, but our empathy. Our team includes disabled travellers, carers, tour managers and travel specialists who are passionate about creating a stress-free and empowering holiday experience. You’ll be supported from the moment you book, all the way through to the journey home. With thousands of happy customers and hundreds of holidays delivered each year, Limitless Travel is proud to be leading the way in accessible tourism. Join us and discover how travel can still be possible – and truly unforgettable. Find out more at www.limitlesstravel.org.
Contact info
Scott House, Custard Factory, Gibb Street, B9 4AA, Birmingham, United Kingdom
- 0800 711 7112
- support@limitlesstravel.org
- limitlesstravel.org
4.8
Excellent
590 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Christmas Cruise
The idea of having career is absolutely amazing. However I did think that the two that were with us on this trip were stretched because our group had a lot of people who needed support. Maybe this should be looked more carefully at per cruise. I realise that as it covered Christmas it may have been difficult to get extra so I hate criticising. They still did an amazing job and worked very hard. Thanks Ellie, Anne and manager Michelle for making it a special holiday. I haVe rebooked for next Christmas and looked forward to it😃
December 31, 2025
Reply from Limitless Travel
Hi Margaret,
Thank you for leaving us a review, we are grateful for your feedback and are glad you had a lovely holiday.
We will pass your kind words onto the tour staff.
We hope you travel with us again for another Limitless adventure!
Kind regards,
Hayley- Limitless Travel
MY FIST TIME
All very helpful and understand ny needs as ive neverbeen on my own before,very pleased and look8ng forward t0 my holiday.
January 9, 2026
Reply from Limitless Travel
Hi Mary,
Thank you for taking the time to leave us a 5 star review!
We are grateful for your feedback and thrilled you are happy with our service so far.
We wish you very happy travels!
Kind regards,
Hayley- Limitless Travel
Reply from Limitless Travel
Hi Pat
Thank you for taking the time to leave us a 5 star review!
We are grateful for your feedback and thrilled you are happy with our service so far.
We wish you very happy travels!
Kind regards,
Hayley- Limitless Travel
Exceedingly helpful professional and…
Exceedingly helpful professional and reassuring.
January 9, 2026
Reply from Limitless Travel
Hi Harry
Thank you for taking the time to leave us a 5 star review!
We are grateful for your feedback and thrilled you are happy with our service so far.
We wish you very happy travels!
Kind regards,
Hayley- Limitless Travel
1st Class
Limitless travel is a fantastic company. From first enquiry to getting home after your holiday there service is 1st class. All staff are professional and friendly and always go that extra mile. Highly recommend. Can’t wait for my next holiday.
December 1, 2025
Reply from Limitless Travel
Hi Kate
Thank you for taking the time to leave us a 5 star review!
We are grateful for your feedback, we are so happy you had a lovely time on your holiday and we do hope to see you again soon!
We wish you a very happy holiday!
Kind regards,
Hayley- Limitless Travel
Reply from Limitless Travel
Hi J
Thank you for taking the time to leave us a 5 star review!
We are grateful for your feedback and thrilled you are happy with our service so far.
We wish you very happy travels!
Kind regards,
Hayley- Limitless Travel
From booking
From booking, where I get the help of Sharon Osborne who is very knowledgeable and patient, answering all my queries with kindness, to the holiday itself, where the care staff and support team are absolutely superb.
January 9, 2026
Reply from Limitless Travel
Hi Jean
Thank you for taking the time to leave us a 5 star review!
We are grateful for your feedback and thrilled you are happy with our service and our holidays.
I will pass your kind words onto Sharon and the rest of the team.
We hope to see you very soon!
Kind regards,
Hayley- Limitless Travel
Very well attended to I asked Joe so…
Very well attended to I asked Joe so mmany questions and still got some more today Maureen
January 8, 2026
Reply from Limitless Travel
Hi Mrs Jones
Thank you for taking the time to leave us a 5 star review!
We are grateful for your feedback and thrilled you are happy with our service so far.
I will pass your kind words onto Joe who will be happy to hear them,
We wish you a fabulous holiday!
Kind regards,
Hayley- Limitless Travel
Dan was very helpfull and sold the…
Dan was very helpfull and sold the holiday very well.
January 8, 2026
Reply from Limitless Travel
Hi Cyril
Thank you for taking the time to leave us a 5 star review!
We are grateful for your feedback and thrilled you are happy with our service so far.
I will pass your kind words onto Dan who will be thrilled.
We hope you have the best holiday!
Kind regards,
Hayley- Limitless Travel
Very friendly lady and asking all sorts…
Very friendly lady and asking all sorts of questions about my health and my my Wife, sorting out the best way to spend the holidays
January 7, 2026
Reply from Limitless Travel
Hi Doug,
Thank you for taking the time to leave us a 5 star review!
We are grateful for your feedback and thrilled you are happy with our service so far.
We wish you both very happy travels!
Kind regards,
Hayley- Limitless Travel
Very helpful friendly polite
January 6, 2026
Reply from Limitless Travel
Hi Condaisy,
Thank you for leaving a 5 star review, we wish you very happy travels with us!
Kind regards
Hayley- Limitless Travel
Great service!
Hannah and lee we’re brilliant very professional but friendly at the same time.this cruise is a challenge compared to all our previous ones,but with their assurance we feel everything is going to be fine.many thanks Dave and Mo.
January 2, 2026
Reply from Limitless Travel
Hi Dave and Mo,
Thanks so much for the 5 star review, we are so glad you continue to travel with us and have an enjoyable time, Happy Cruising!
Kind regards
Hayley- Limitless Travel
Success despite obstacles
Despite a very slow response from my credit card company, and my own bodged attempt at sorting the payment, the booking was made successfully and Lindsey was as good as her word in every respect.
December 31, 2025
Reply from Limitless Travel
Good morning Chris,
Happy New year!
Thanks so much for leaving a 5 star review for us, we are glad you managed to get it sorted in the end!
We wish you very happy travels!
Kind regards,
Hayley- Limitless Travel
Helpful person guiding me through the…
Helpful person guiding me through the booking process
December 29, 2025
Reply from Limitless Travel
Hi Helen,
Thank you for leaving a 5 star review, we appreciate it- and wish you happy travels!
Kind regards
Hayley- Limitless Travel
This was my first cruise at 86 and…
This was my first cruise at 86 and recently disabled. To Norway to see the Northern Lights. Limitless Travel were spectacular, so caring. As for the three care team in the cruise, they were fantastic. They even took us away from the dinner to look into a different colour of the 'Lights'. A purple/blue that we would have missed if we hadn't been taken to look. But it isn't about the care team, but the guests, they were so nice, talking was a pleasure. If I could give 11 out of 10 for Limitless Travel I would.
December 1, 2025
Unprompted review
Reply from Limitless Travel
Hi Peter,
We are thrilled we could provide a fabulous holiday for you! Thanks so much for leaving a 5 star review.
We do hope you will continue to have more adventures with us!
Kind regards
Hayley- Limitless Travel
Best Cruise Yet 1st to 15th Dec
Just back from a 14 night Cruise to Norway, the staff were so kind and helpful and nothing was too much.
They were a brilliant Team, consisting of Debbie, Tracey and Sophie who all made us feel welcome and safe.
A big thank you to the Team for making dreams come true, they came around to our cabins and assisted everyone out on Deck to see the Northern Lights.
Brilliant care and Service received.
December 20, 2025
Unprompted review
Reply from Limitless Travel
Hi Tina,
Thank you for leaving a lovely review- I will pass your feedback onto the rest of the team. We are so happy you had an amazing time,
We hope to see you again soon!
Kind regards
Hayley- Limitless Travel
Limitless Travel Cruise Holiday.
I rang Limitless Travel as they specialised in the complete package for the disabled. I was put through to a very lovely young man named Lee that specialised on Cruises. Lee had a big job sorting all of our needs, and my goodness he came up trumps and found us what I think the perfect Cruise for us first timers. I feel very positive about the Cruise and we can't wait until October next year. Hopefully the first of many
December 15, 2025
Reply from Limitless Travel
Hi Roberta,
Thank you for leaving us a 5 star review, I will pass your kind feedback onto Lee who will be so happy to hear!
We wish you very happy travels!
Kind regards
Hayley- Limitless travel
Layla made everything easy for my…
Layla made everything easy for my booking. Everything was explained clearly.
December 9, 2025
Reply from Limitless Travel
Hi Mrs Hutton,
Thank you so much for your kind feedback and leaving us a 5 star review.
I will pass your words onto Leyla who will be so happy to hear that she was able to provide excellent service.
We wish you happy travels!
Kind regards,
Hayley- Limitless Travel
Booking was easy
Person on the phone very helpful and efficient. Explained everything and was very pleasant. Booking was easy
December 6, 2025
Reply from Limitless Travel
Hi Jennifer
Thank you for leaving a 5 star review, we hope you have a fabulous time away!
Kind regards
Hayley- Limitless Travel
Ibs was most helpful and extremely…
Ibs was most helpful and extremely professional. He is a very pleasant young man and it was a pleasure to talk to him. Booking was painless!
.
December 2, 2025
Reply from Limitless Travel
Hi Rosina,
Thank you for leaving a 5 star review, I will pass your kind words onto Ibz, we wish you happy holidays!
Kind regards
Hayley- Limitless Travel
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