Lindo Guitars Reviews 464

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the quality of their products and the exceptional customer service. Customers frequently highlight the beautiful design, sound quality, and playability of the instruments, often noting how well they are set up upon arrival. The staff are consistently described as helpful, professional, and responsive, making the purchasing process enjoyable and resolving any issues quickly. Many people appreciate the fast and safe delivery, with some even receiving extra accessories as a bonus. However, some customers experienced minor cosmetic issues or concerns with specific components like machine heads, though these were often resolved by the supportive customer service. A few people also noted that while the instruments are generally well-built, some arrived without a perfect setup or intonation, requiring further adjustments.

What people talk about most

Product

Reviewers highlight positive aspects of product, praising the beautiful appearance, high quality, and... See more

Quality

Customers had positive experiences with quality, frequently praising the beautiful appearance, finish, and... See more

Staff

Reviewers mention positive feedback about staff, consistently describing them as friendly, helpful, and... See more

Customer service

People report positive experiences with customer service, highlighting fast, fantastic, and amazing care and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and reliable shipping, even... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This year Lindo guitars have been running monthly competitions on social media with a chance to win a guitar for liking, commenting & sharing posts. I was extremely lucky & won a Sahara V2 on 1st O... See more

Company replied

Rated 5 out of 5 stars

6 months ago I bought a Lindo Swallow dreadnought acoustic electric guitar. I'm an enthusiastic 71 year old learner - 3 years since I first picked up any instrument, and that was my second acousti... See more

Company replied

Rated 5 out of 5 stars

Brilliant, Flynn has directly helped to resolve an issues very quickly. The incorrect bass strings were sent to me and he arranged for a new set to be posted out. Absolutely smoothly - fast and fantas... See more

Company replied

Rated 5 out of 5 stars

After seeing guitarist Becca Obeng play Lindo's strikingly beautiful Koya guitar online, I knew I had to purchase one for myself. I ordered it and it arrived quickly. The setup - professionally done b... See more

Company replied


Company details

  1. Guitar Store
  2. Musical Instrument Store

Written by the company

At Lindo Guitars, we design and produce our own exclusive range of acoustic, electro-acoustic, electric, bass, and classical guitars — combining innovation, style, and playability. Founded in Bristol, UK, our mission is to create high-quality instruments that inspire musicians of all levels, from beginners to professionals. All design work and final guitar setup is completed in Bristol, UK, ensuring the highest quality control before shipping. Every guitar is dispatched directly from Lindo Guitars in Bristol, so our customers receive their instrument in perfect playing condition. We are proud to offer free UK mainland delivery, competitive international shipping rates, and exceptional customer service that consistently earns us five-star reviews. Our team is passionate about guitars and dedicated to providing expert advice, after-sales support, and a smooth, enjoyable buying experience. From unique designs to meticulous craftsmanship, every Lindo Guitar is made to deliver outstanding tone, comfort, and visual appeal. Whether you’re performing on stage, recording in the studio, or playing at home, our instruments are built to inspire your music journey.


Contact info

4.9

Excellent

TrustScore 5 out of 5

464 reviews

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1-star

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Rated 5 out of 5 stars

lindo 6 string Neptune guitar

Bought the lindo Neptune 6string guitar it arrived excellently packed. In fact those bad boys at lindo had even tuned it up I played it straight from the box .it sounds great nice bass tones very pleased and it looks more sexy than my ex wife

March 2, 2022
Unprompted review
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Reply from Lindo Guitars

:) Thanks David, love this! Enjoy the new wife ;)

Rated 5 out of 5 stars

Lindo Guitars 1st class guitars and !st…

Lindo Guitars 1st class guitars and !st class service. Why cant more online experiences be so good. i asked one question and recieved an answer straight away with top results Thankyou Lindo

March 1, 2022
Unprompted review
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Reply from Lindo Guitars

You're a star Darren - many thanks for this! We really appreciate it. Kindest regards, Lindo Guitars :)

Rated 5 out of 5 stars

Awesome customer focussed company

Quality is superb. Quick to respond to any questions. Just an all around sound company with top quality products. Purchased from a Google leading brand for my second guitar and returned it to order another from Lindo. Don’t waste your money elsewhere.
Thanks a lot Simon.

February 23, 2022
Unprompted review
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Reply from Lindo Guitars

You are an absolute star Alex! The perfect customer, what more can we say! :) Thanks for the continued support. Very much appreciated here at Lindo Guitars.

Rated 5 out of 5 stars

Having this lovely Lindo galaxy guita

Having this lovely Lindo galaxy guitar delivered last week, what a surprise at the look and sound of such a light instrument and a beautiful sound, having a hard job putting down at the moment,
Thank you Simon at Lindo’s for your friendly service,
Best wishes
Trevor Cox

February 22, 2022
Unprompted review
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Reply from Lindo Guitars

Many thanks Trevor! Glad to hear you are delighted with your Lindo Galaxy. Keep on plucking! Kind regards, Lindo Guitars :)

Rated 5 out of 5 stars

Great value electro acoustic guitar

Have been looking for an electro acoustic guitar, with slim body. My dreadnought just feels to big and heavy. After much research, I kept coming back to Lindo Guitars. I went for the ORG SL in blue. It looks fantastic, has a nice low action, it plays and sounds great. The on board digital tuner is a bonus. Simon was very helpful during the process. Very pleased.

February 21, 2022
Unprompted review
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Reply from Lindo Guitars

Hi Colin! Thank you very much for the review - we sincerely appreciate it and it was our pleasure to be of service :)

Rated 5 out of 5 stars

Excellent guitar and very helpful staff

Excellent guitar and very helpful advice when I contacted them. I was going to buy the guitar from their shop on Ebay but was advised to go to the Lindo home website as they offered free delivery on that saving me £5. Guitar was already heavily discounted at £69.99.
Lindo have always had a good reputation and I was not disappointed.

February 8, 2022
Unprompted review
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Reply from Lindo Guitars

Hi Paul, we love to read reviews such as this! Thank you for taking the time to share your experience. All the best from us here at Lindo Guitars :)

Rated 5 out of 5 stars

My new favourite Guitar Manufacturer

I recently bought a Lindo short scale bass as my ‘backup’ bass for gigs. I also had a Music Man on order elsewhere. I loved the Lindo, it was really light but felt fantastically well balanced and the tonre/intonation were spot on too.
The Music Man has since been cancelled, so the Lindo will now be my primary guitar and I’m considering ordering a second Lindo as my backup!
Highly recommended.

February 5, 2022
Unprompted review
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Reply from Lindo Guitars

Hello lovely customer! :) thank you for the glowing review - we really appreciate it! Do not hesitate to reach out should you need anything further. Enjoy your new Lindo PDB short-scale! Kindest regards, Lindo Guitars

Rated 5 out of 5 stars

Great Service Yes indeed

The purchase of this Neptune Bass was seamless.
My contact person was Simon. He made sure I was happy with the order process from start to finish.
The Acoustic Bass was wrapped very well when I received it, It was in perfect condition.
Looking forward to good times playing this beautiful instrument.
I was so reassured that I received this product, when said.
You know during these Covid times these things are delayed for months to get delivered. The Lindo family didn’t let any delays happen.
A standup Company.
Thanks, Guys

February 3, 2022
Unprompted review
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Reply from Lindo Guitars

Pleasure to read this good sir! We are really happy to hear how you pleased you are and wishing you all the best with the new "axe"! Kindest regards, Lindo Guitars :)

Rated 5 out of 5 stars

Great Service!

Have bought 2 guitars from Lindo in the last few years - both are a pleasure to play. I recently cracked a bridge pin and had trouble getting a similar spare. Contacted Lindo and they supplied spares within a few days.
Can't fault the customer service from this team.

January 28, 2022
Unprompted review
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Reply from Lindo Guitars

Our pleasure to be of service Ian and thanks for the kind review :)

Rated 5 out of 5 stars

Excellent!

I was looking to learn playing guitar and was so confused by the amount of choice out there. Having seen the Lindo brand guitars were made in the UK, I decided to give them a call for some advice. Simon was extremely knowledgeable and helpful and I am now the proud owner of a beautiful electro acoustic guitar, that I am having great fun learning to play. The price was amazing and my guitar arrived safely the next day. The fact that this lovely instrument was British made is also a big plus for me and the guys at Lindo are only a phone call away if I need any further advice or help. I highly recommend these guys

January 26, 2022
Unprompted review
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Reply from Lindo Guitars

Hi Nicky! Thank so much for the great review - it's very much appreciated and we are so happy to hear you are pleased with the service and Lindo Galaxy you ordered. Wishing you all the best on your Lindo guitar journey :)

Rated 5 out of 5 stars

Owned a lindo phenomena for over 15…

Owned a lindo phenomena for over 15 years.
After lowering the action, it's been a wonderful guitar to play.
The quality and finish is fantastic, very sturdy, never lets me down.

January 21, 2022
Unprompted review
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Reply from Lindo Guitars

Thanks very much for the support Lee - that's amazing to hear! Wishing you further enjoyment for another 15 years then ;)

Rated 5 out of 5 stars

Great guitar very very pleased

Great guitar very pleased , customer service is second to none. ordered online with a very easy website. overall a prefect experience and definitely will be a returning customer.

January 21, 2022
Unprompted review
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Reply from Lindo Guitars

Thanks so much for the support Sean - we look forward to hearing from you again in the future! All the best form us here at Lindo Guitars :)

Rated 5 out of 5 stars

Awesome bass guitar

Awesome bass guitar for the price! Plays excellently and looks amazing. The hard case was a very nice touch too. Very happy overall, would definitely recommend! :)

January 17, 2022
Unprompted review
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Reply from Lindo Guitars

So happy to hear this and thanks for the 5-star recommendation! All the best from us here at Lindo Guitars :)

Rated 5 out of 5 stars

Love this guitar

Amazing product, decent price for lefthanded model & sounds so good when playing. The neck feel is also boss as you move up & down the feet board. Customer service helped me too & we're friendly and quick. Would recommend!

January 13, 2022
Unprompted review
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Reply from Lindo Guitars

Many thanks for the great feedback Zak! We really appreciate it. Enjoy the new toy! Kind regards, Lindo Guitars :)

Rated 5 out of 5 stars

Satisfying purchase experience

Purchase was very easy, was delivered as stated. The item was as described at a good price.

Very pleased all round.

January 9, 2022
Unprompted review
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Reply from Lindo Guitars

Great to hear David - thanks very much for the support!

Rated 5 out of 5 stars

Lindo alien acoustic….what a gem!

I purchased the Lindo alien acoustic guitar to get myself back into playing after a long break. I want many expecting a lot for the money but was amazed with the build quality, tone and playability of the guitar. I wouldn’t of been disappointed if it was twice the price!

January 6, 2022
Unprompted review
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Reply from Lindo Guitars

Many thanks for the review Ben - we very much appreciate the support! Glad to hear the Lindo Alien has helped you get back into the world of guitar again. Enjoy!

Rated 5 out of 5 stars

I love my new guitar

I love my new guitar, sounds unreal. Great value for money. Staff we’re very helpful and friendly. Will definitely be using again in the future

January 5, 2022
Unprompted review
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Reply from Lindo Guitars

So great to hear Graham - it was our pleasure to be of service and enjoy your new Lindo lefty Neptune! :)

Rated 5 out of 5 stars

Outstanding

Absolutely faultless from start to finish. The guitar was stunningly beautiful. I ordered the wrong style in error so I needed an exchange, which isn’t always easy when buying online. Simon handled my mistake brilliantly and with the best customer service I’ve ever experienced. An easy 5 stars to give! Thank you so much for such outstanding quality and service.

December 30, 2021
Unprompted review
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Reply from Lindo Guitars

Hi Deb! So kind - thank you very much for this most excellent endorsement. It is customers such as yourself that make our life that much easier! Wishing you all the best from all of us here at Lindo Guitars :)

Rated 5 out of 5 stars

Lindo electro acoustic guitar quality Xmas present!

May wife gave me a Lindo ORG-SL Slim Blue Electro Acoustic Guitar with Preamp and LCD Tuner for Christmas.
It was well packed and came with a free carry case and built in tuner which was a real bonus.
It is a beautiful guitar to look at and has a real quality finish.
It sounds great and plays really well.
I would highly recommend this guitar and the company and it’s so nice they are based in Bristol.

December 29, 2021
Unprompted review
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Reply from Lindo Guitars

Thanks very much for the support Brian! We very much appreciate it and welcome you to the Lindo Guitars family :)

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