Lindt Chocolate UK Reviews 5,656

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 4,719 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often describing the chocolates as delicious and the best they've ever had, with a wide variety of flavors and choices available. The delivery service is frequently highlighted for being prompt, well-packaged, and arriving in great condition, ensuring the contents are protected during transit. However, some people mentioned issues with the online ordering system, finding it confusing or experiencing problems with missing items, incorrect orders, or damaged products upon arrival. There were also instances where customers paid extra for faster delivery but did not receive the expedited service, leading to dissatisfaction with the overall service experience.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the immense choices, beautiful... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Quality

Clients share positive opinions on quality, with many reviewers describing the products as "superb,"... See more

Order

People report ambiguous experiences with order, with many finding the online ordering process easy and... See more

Service

Reviewers mention positive feedback about service, with many describing it as excellent, superb, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Lovely chocolate but normal price is too expensive, Ordered online to get special offer ,great price but terrible website. Packaging and delivery were excellent.

Company replied

Rated 5 out of 5 stars

As someone who buys 200g boxes of single flavour Lindt balls I decided to try a mix and match tin as retirement present to myself. The choices are immense and the flavours beautiful, especially the t... See more

Rated 5 out of 5 stars

Well packaged absolutely delicious products from my favourite chocolate makers I bought a selection of items for gifts but mainly for me The Sakura chocolates are wonderful… I got 3 boxes!

Company replied

Rated 5 out of 5 stars

L-o-v-e Lindt Chocolates. Without hesitation, I would say that they are my favourites for both, myself and to offer as an extended 'thank-you'. However, as a senior citizen, I found their On-line Or... See more


Company details

Written by the company

Since 1845, Lindt has been dedicated to producing the finest chocolates and the recipes created by the Lindt Master Chocolatiers are of the highest quality to delight your taste buds. Whether it is the perfect gift for any occasion, or a blissful treat just for you, Lindt Chocolate is always made with the finest ingredients with passion and love. Lindt is one of the few “bean-to-bar” chocolate makers in the world. We take on responsibility from the selection of cocoa beans right through to the finished product. Discover a world of pure indulgence and delight with our brands such as Lindt LINDOR, Lindt EXCELLENCE and Lindt GOLD BUNNY.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

6K reviews

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Rated 5 out of 5 stars

The chocolate was so nice wrapped with…

The chocolate was so nice wrapped with proper attention so it would arrive safely. We have introduced a friend to Lindt, he wants to lose weight, he loves his chocolate therefore the dark chocolate bundle with 9 delicious bars is soooo good. I have known from when I still lived in Holland and am so glad it is now a favourite in England . When we visit a Lindt store you have to drag me out because I like almost everything. I LOVE LOVE LINDT

May 26, 2026
Rated 5 out of 5 stars

Great Order

Prompt postage, love my bday voucher, not to bad prices. Always new flavours and good deals.

May 26, 2026
Rated 5 out of 5 stars

Superb Service.

Delivered my order in an efficient manner. All in pristine condition in a lovely long box. No waste of unnecessary packaging, just the right fit for the protection of the contents. Much appreciated, Thank You.

May 26, 2026
Rated 5 out of 5 stars

Simple website

Simple website, easy to pick your own box, fast delivery. Would love a freebie if possible, even if it’s one complementary chocolate, or something to try not already picked!

May 26, 2026

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