Linea Reviews 

306
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 155 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and attentive staff, including dentists, who provide gentle care and clear communication throughout the process, making them feel comfortable and confident. The service and user experience are frequently described as seamless, easy, and well-organized, leading to outstanding results and beautiful smiles that boost confidence. Many also highlight the excellent customer service, noting quick, friendly, and supportive responses to their inquiries, making the overall journey hassle-free. However, some customers noted that their treatment plans were longer than initially expected or advertised, with some expressing unhappiness about plans extending beyond six months.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting the team's kindness, professionalism, and... See more

Service

Customers consistently note positive experiences with service, praising the professionalism, efficiency, and... See more

User experience

Clients share positive opinions on user experience, with many reviewers describing the treatment process as... See more

Customer service

Reviewers express high satisfaction with customer service, consistently describing the team as amazing, kind,... See more

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with the results and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole process was so easy from visiting dentist to arranging check-ups. The communication from Linea was really great & they often reminded me to give updates! The retainers take a bit of getting... See more

Rated 5 out of 5 stars

My treatment took 10 months. Dentist will take your teeth scannings and perform IPR if needed. Rescanning every 12 sets at the dentist is included. You can review your progress and teeth movement on L... See more

Rated 5 out of 5 stars

I’m very happy with my Linea experience. My initial query was answered promptly, and after a few follow‑up calls where all my questions were addressed, I signed up and downloaded the app. My treat... See more

Rated 5 out of 5 stars

Linea, has been a wonderful company. Answer all my questions very quickly. I love that the company has a few partner dentists for me to select to go to too. All explanation and steps required for Invi... See more


Company details

  1. Beauty Product Supplier
  2. Cosmetic Dentist
  3. Cosmetic Products Manufacturer
  4. Dental Supply Store
  5. Health and Beauty Shop
  6. Orthodontist

Written by the company

Linea is a fully Australian-owned and operated premium orthodontics label, founded by dentists with an ambition to make advanced clear aligner therapy more universally accessible. Find out more how Linea is reinventing the world of teeth straightening with their renewed approach & unique hybrid model. We truly believe that through creativity, integrity and self-expression we can create a timeless brand that has an inspiring impact on people and their lives


Contact info

4.8

Excellent

TrustScore 5 out of 5

306 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(306)

153 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service

Amazing service - I have just finished my Linea treatment and it was incredible from start the finish. I am so happy with the results and the customer service throughout the whole experience was great

May 25, 2026
Unprompted review
Rated 4 out of 5 stars

Pretty good option

The process of assessment, making a plan and following the plan was very straightforward and easy to follow. All costs were explained well.
There was limited choice in dentist which was annoying as I had to drive a long distance for my few appointments and still prefer my own dentist but was glad to have less appointments than there would usually be for aligners.
The customer service from Linea was great, very prompt and helpful and the customer service from the dentist office was great also, they were well informed of the process and assisted with booking the timing of the appointments required.
It did take a long time for the next set of aligners to be delivered, I would have preferred to have know that so I could have asked for them before I actually needed them.
The results were good, I had very minimal changes to make but found the process effective, not quite as precise as traditional braces but good nevertheless.

May 20, 2026
Rated 5 out of 5 stars

After just finishing my aligning…

After just finishing my aligning treatment I can confidently say that Linea and their team have been professional and excellent throughout the whole process. I am thoroughly impressed with the results and the dentist led guidance of the process. I would highly recommend Linea to anyone wanting to straighten their teeth for a reasonable price.

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

This is your sign to go through Linea

Finally a company that listens to what you want! The process was really easy and mostly online which saved heaps of visits and time to the dentist! It was very thorough and they made sure I was truly happy with the results. I went with Maggie from Joondanna Family Dental, she is kind, professional and I was updated and informed at every visit. I have already recommended Linea to my friends and family!

May 19, 2026
Rated 5 out of 5 stars

Linea Aligners

I had such a great experience with Linea from start to finish. The whole process was smooth, professional, and really easy to follow. My dentist was incredibly knowledgeable, patient, and made me feel comfortable throughout every appointment. They took the time to explain everything clearly and always made sure I was happy with my progress.

The customer service team was also amazing — friendly, responsive, and always quick to help whenever I had questions. It genuinely felt like they cared about getting the best outcome for me.

Most importantly, I’m so happy with my results. My teeth look straighter, my smile feels more confident, and the aligners were much more comfortable and convenient than I expected. I would absolutely recommend Linea to anyone considering teeth aligners!

September 21, 2025
Rated 5 out of 5 stars

Top-tier experience and customer service!

I had a fantastic experience with Linea throughout the whole process. Excellent customer service with clear and concise direction and guidance for the duration of the treatment. I was treated by Dr. James Bartalotta who was amazing and really thorough, dedicated to provide the best results possible!
Super stoked with my new and improved smile. Super affordable for top quality service!
I would highly recommend Linea for your teeth straightening journey!

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

Linea staff were great to deal with

My experience with Linea was exceptional from start to finish. The staff were fantastic to deal with, and the entire process felt seamless and easy. The level of care from the dentist was truly second to none, every check-up was incredibly thorough, and she always made sure I felt comfortable and supported throughout my treatment.

I ended up extending my treatment by a few months, but I never once felt rushed to finish. It was clear she genuinely took pride in achieving the best possible results for her patients. I would 100% recommend Linea, I honestly don’t have a single negative thing to say about my experience.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and results.

Personalised service, great dentist involved the whole way through. Customer service was excellent and super responsive. The tech and app were excellent features. Results speak for themselves.

May 20, 2026
Rated 5 out of 5 stars

Impressive results

Linea was a great choice for my clear aligners I was able to close the gaps i had experienced with having braces earlier on, Linea customer service go above and beyond with their great customer services from start to finish overall i would highly recommend them for ur clear aligners.

May 19, 2026
Rated 5 out of 5 stars

I am so happy with the outcome of my…

I am so happy with the outcome of my Linea treatment !! I originally had braces years ago and broke my retainer so years later I decided to fix them again, the whole process with Linea is so easy they organise everything for you and make it smooth sailing. 10/10 !!!!

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Linea What an Experience!

Absolutely amazing experience! The process was super easy and budget friendly! If you're looking to get minor teeth straightening and don't want to pay too much go with Linea.

Customer service is great, all done through their app and very prompt. Booking appointments was so easy and uploading progress photos was simple. The app allows you to visually see the trajectory of your teeth which added to the excitement.

I have already recommended Linea to multiple people and i will continue to do so!

So pleased with my results and can't thank the Linea team enough!! :)

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience from

Fantastic experience from initial consultation through to final appointment. Everything was easy and clearly explained. I was made to feel comfortable and have had incredible results. I would strongly recommend to anyone looking to get clear aligners. Thanks Linea

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Linea

I had a great experience with Linea. The treatment was effective and the team were amazingly responsive and extremely helpful throughout the process. The dentist and dental team (Dentist and Dentures Liverpool) were absolutely amazing, helpful and gentle. The process and instructions were very easy to follow, especially with a great support team! The aligners are easy to wear, remove and clean. I am very happy with my results. Well worth it. Highly recommended.

May 4, 2026
Unprompted review

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