Lings - Approved Used Cars Reviews 

165
TrustScore 5 out of 5

4.9

Motorlings, Riverside Road, NR33 0TQ Lowestoft, Suffolk, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Just bought a new 1390 SD Evo, fantastic deal very happy with the service and got delivered on date as arranged. Overall very happy so far just need to get some miles on it Would recommend dealer.

Company replied

Rated 5 out of 5 stars

Customer service at its finest!! Sam gets a special mention, great communication and helped me no end in my purchase. I brought the wrong bike from him (didn’t try first lol) asked to exchange for ano... See more

Company replied

Rated 3 out of 5 stars

Pre sales and transaction were very smooth. However the owners handbook was not provided and I had to call a couple of times to request a copy which arrived over a week after purchase. Very frustratin... See more

Company replied

Rated 5 out of 5 stars

Very happy with all the staff who we came into contact with,everything from price,trade in delivery time and especially on new vehicle collection day. A fault was found with on board tech which was s... See more

Company replied


Company details

  1. Motorcycle Dealer
  2. Bicycle Store
  3. Motorcycle Equipment and Accessories Store
  4. Motorcycle Shop
  5. Triumph Motorcycle Dealer
  6. Used Motorcycle Dealer

Written by the company

Lings Powersports based in East Anglia - Main Dealers in the UK for Triumph, KTM, Husqvarna, GasGas, CFMOTO, ZEEHO & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.

Lings Powersports - Family owned & run since 1913.

Written by the company

Trusted by our Customers and respected by our Competitors.
Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.

Contact info

  • Motorlings, Riverside Road, NR33 0TQ, Lowestoft, Suffolk, United Kingdom

  • 01502537444

Rider-approved Motorcycle Dealer Group

Browse our range of quality bikes backed by genuine Trustpilot reviews

4.9

Excellent

TrustScore 5 out of 5

165 reviews

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Replied to 50% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(165)

489 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with

February 26, 2024
Lings - Approved Used Cars logo

Reply from Lings - Approved Used Cars

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!

Rated 5 out of 5 stars

extremely helpful

extremely helpful. very pleasent manners. very patient as i am slightly deaf.took great pains to explain controls and performance of car. all in,avery pleasant
experience.
i would recommend lings at lowestoft to anyone buying a car
j leiper

February 5, 2024
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Reply from Lings - Approved Used Cars

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

Very helpful and Betheney marshal was a…

Very helpful and Betheney marshal was a pleasure to deal with as was Mark sales manager

February 19, 2024
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Reply from Lings - Approved Used Cars

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!

Rated 5 out of 5 stars

Excellent service from Jacob Crouch

Excellent service from Jacob Crouch , he couldn't have done more to make everything easy & simple . His patience with me was most appreciated . I would recommend him to everyone & the car is amazing . Thanks for everything

February 12, 2024
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Reply from Lings - Approved Used Cars

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!

Rated 5 out of 5 stars

Good service and easy to do business…

Good service and easy to do business with.

February 5, 2024
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Reply from Lings - Approved Used Cars

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 4 out of 5 stars

Very helpful

Jacob was very helpful in finding a car that met our needs. No question was left unanswered.

January 22, 2024
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Reply from Lings - Approved Used Cars

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

Ace!

Lings were ace from the second I walked in. Didn’t get any look sir what the hell are you doing here like some other dealerships. Got served by Bethany Marshall and she never forced a thing. Let me make my own decisions and was just a good sales person. Had no problems with the car.

January 22, 2024
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Reply from Lings - Approved Used Cars

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

Beth from Ling's Motors Lowestoft

Beth from Ling's Motors, Lowestoft was extremely helpful in helping us buy a new Hyundai i10 for our daughter. I cannot thank her enough for her friendly, professional approach and willingness to help. She made the whole process stress-free from start to finish.

January 22, 2024
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Reply from Lings - Approved Used Cars

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!

Rated 5 out of 5 stars

Great service

Great service, honest and easy to deal with!

January 22, 2024
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Reply from Lings - Approved Used Cars

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!

Rated 5 out of 5 stars

Very professional service

Your staff member Luis was very professional in everything he did.from the phone calls to the little videos and the updates.

January 22, 2024
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Reply from Lings - Approved Used Cars

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!

Rated 5 out of 5 stars

Great customer service from a…

Great customer service from a knowledgeable team.

December 18, 2023
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Reply from Lings - Approved Used Cars

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!

Rated 5 out of 5 stars

Luis Baker was very helpf ul

Luis Baker was very helpful u

December 18, 2023
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Reply from Lings - Approved Used Cars

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

Excellent sales advice at Lowestoft

Beth at Lowestoft gave me all the information I needed to make a decision about my new car. What I really appreciated was the fact that I was not pressurised into making an immediate decision. Beth was knowledgeable and respectful.
The whole process was completed easily and efficiently. I am very pleased with my Hyundai i10.

November 21, 2023
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Reply from Lings - Approved Used Cars

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

My wife and I were made very welcome

My wife and I were made very welcome by three professional members of the Lings team at Lowestoft
Initially by the manager, then the two sale executives, all of whom were honest professional and patient

December 2, 2023
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Reply from Lings - Approved Used Cars

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

The courtesy and attention to detail…

The courtesy and attention to detail shown by all members of staff but in particular Bethany Marshall deserves the highest praise.

December 1, 2023
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Reply from Lings - Approved Used Cars

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

Professional service

Beth was very good and took me through the whole process very easily.

December 4, 2023
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Reply from Lings - Approved Used Cars

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

Beth the sales person was a pleasure to be with.

Beth the sales person was a pleasure to work with. The car has a knocking noise coming from under the bottom of the car which I'm hoping will be sorted when it's going to be looked at on Thursday.

October 24, 2023
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Reply from Lings - Approved Used Cars

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!

Rated 5 out of 5 stars

Great customer service and being kept…

Great customer service and being kept informed along the purchasing journey.

October 24, 2023
Lings - Approved Used Cars logo

Reply from Lings - Approved Used Cars

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!

Rated 1 out of 5 stars

Zero aftercare

Been a customer 9+years, last year spent £23k on a car. Light came on dash - would not book me in for weeks. Complained and got an emergency slot for diagnostics on the following Saturday. Kept the booked slot weeks ahead open - told no part in the day before

I asked to rebook and hope - told 17th Oct, just rang - weeks later again to be told not only part not in - but no appointment made. What a joke - don’t buy a car here and expect any aftercare

October 13, 2023
Unprompted review
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Reply from Lings - Approved Used Cars

Hi Mike,

Thank you for taking the time to share your feedback regarding your recent visit to our service center. We genuinely appreciate your patience and understand your concerns.

Upon diagnosing your car on Saturday, we determined that the warning light on your dashboard was triggered by a faulty sensor. Unfortunately, the necessary replacement sensor is currently on backorder with the manufacturer. We apologise for any inconvenience this may have caused.

Rest assured that our aftersales team will continue to keep you updated regularly on the status of this part. We understand the frustration of having to wait, but please know that we are doing our best to expedite the process.

In the meantime, we want to assure you that your car is safe to drive, and we will prioritise resolving this issue as soon as the part becomes available. We understand your concerns and appreciate your trust in us.

We are committed to providing you with the best service and resolving this matter as swiftly as possible. If you have any further questions or concerns, please feel free to contact us directly. Your satisfaction is our top priority, and we look forward to addressing this issue for you.

Thank you for choosing us as your service provider, and we appreciate your understanding during this situation.


Teresa

Rated 5 out of 5 stars

Beth is really wonderful.

The Great Customer service from the representative. They really did their best to help us find the best deal for us. Beth is great.

October 2, 2023
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Reply from Lings - Approved Used Cars

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!

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