Lings - Approved Used Cars Reviews 

165
TrustScore 5 out of 5

4.9

Motorlings, Riverside Road, NR33 0TQ Lowestoft, Suffolk, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Just bought a new 1390 SD Evo, fantastic deal very happy with the service and got delivered on date as arranged. Overall very happy so far just need to get some miles on it Would recommend dealer.

Company replied

Rated 5 out of 5 stars

Customer service at its finest!! Sam gets a special mention, great communication and helped me no end in my purchase. I brought the wrong bike from him (didn’t try first lol) asked to exchange for ano... See more

Company replied

Rated 3 out of 5 stars

Pre sales and transaction were very smooth. However the owners handbook was not provided and I had to call a couple of times to request a copy which arrived over a week after purchase. Very frustratin... See more

Company replied

Rated 5 out of 5 stars

Very happy with all the staff who we came into contact with,everything from price,trade in delivery time and especially on new vehicle collection day. A fault was found with on board tech which was s... See more

Company replied


Company details

  1. Motorcycle Dealer
  2. Bicycle Store
  3. Motorcycle Equipment and Accessories Store
  4. Motorcycle Shop
  5. Triumph Motorcycle Dealer
  6. Used Motorcycle Dealer

Written by the company

Lings Powersports based in East Anglia - Main Dealers in the UK for Triumph, KTM, Husqvarna, GasGas, CFMOTO, ZEEHO & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.

Lings Powersports - Family owned & run since 1913.

Written by the company

Trusted by our Customers and respected by our Competitors.
Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.

Contact info

  • Motorlings, Riverside Road, NR33 0TQ, Lowestoft, Suffolk, United Kingdom

  • 01502537444

Rider-approved Motorcycle Dealer Group

Browse our range of quality bikes backed by genuine Trustpilot reviews

4.9

Excellent

TrustScore 5 out of 5

165 reviews

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This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(165)

491 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful sales staff

Very helpful sales staff. Good ambience.

October 2, 2023
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Reply from Lings - Approved Used Cars

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

Lings went out their way to be helpful…

Lings went out their way to be helpful and ensure that we had a win-win transaction. Beth in the showroom was excellent, informative and patient with a good sense of humour (which she needed with us!) and Mark the sales manager went the extra mile to secure a fair deal.

October 2, 2023
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Reply from Lings - Approved Used Cars

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 4 out of 5 stars

Overall a good experience

Overall a good experience. Some initial confusion regarding delivery of vehicle which was not explained very well. But delivery of vehicle was very thorough with good explanation of controls and safety features.

September 22, 2023
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Reply from Lings - Approved Used Cars

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

Very happy with my new car

Very happy with my new car, Gary was eo helpful in explaining everything and having the car ready for pick up. Can highly recommend

September 11, 2023
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Reply from Lings - Approved Used Cars

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!

Rated 5 out of 5 stars

Efficient Friendly honest and good…

Efficient Friendly honest and good customer service

September 11, 2023
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Reply from Lings - Approved Used Cars

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!

Rated 5 out of 5 stars

Replacement car

After looking for a replacement car back in March 23 due to my existing car lease expiry in October 23 we visited the Lings franchise & met with Beth Parsons & Mark Mills who were very helpful in providing information, quotes & test drives to allow a decision to be made. My wife & myself were so impressed by their conduct & level of commitment to ensuring our needs were met we have since ordered a second vehicle of the same spec for my wife which we collect on 30/09/23. My wife has had 2 other Hyundai vehicles I800 & currently I30 tourer approx. 11 years old over the years & we have been impressed with how they have been & other than normal service parts no costs for repair which also gave us confidence with the decision to stay with the Hyundai brand & hopefully both vehicles will perform the same with regards motoring costs.

September 23, 2023
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Reply from Lings - Approved Used Cars

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!

Rated 5 out of 5 stars

Excellent service throughout

Excellent service throughout
Thank you

September 10, 2023
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Reply from Lings - Approved Used Cars

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

I have never brought a new car What…

I have never brought a new car What made my experience great was when bethany.marshall lead me over to my car I was expecting to see it around the back it was covered over and I pulled it off to revile my new car they tock photos amazing and drive out of the already opened doors which I never noticed. I had all the information I needed before and after.they really do want you to have the best with no sales pressure at all

September 10, 2023
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Reply from Lings - Approved Used Cars

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

Always helpful

Always helpful, Beth has sold me three cars and I have always been impressed with her knowledge not only on the car but also general info always keeps in touch with me ...

September 10, 2023
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Reply from Lings - Approved Used Cars

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

Beth was perfect

Beth was perfect, informative and very helpful as was Matt

September 10, 2023
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Reply from Lings - Approved Used Cars

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

Purely online purchase

Lings Salesman work so hard to make me feel comfortable since i purchase the car purely online.

September 10, 2023
Lings - Approved Used Cars logo

Reply from Lings - Approved Used Cars

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

Genuine caring helpful team

The knowledge and general helpfulness of the staff who genuinely care about their customers is exceptional

September 10, 2023
Lings - Approved Used Cars logo

Reply from Lings - Approved Used Cars

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

Great service by friendly staff

Great service by friendly .
I did not feel pressurised by Jacob Crouch of the sales team to buy. The deal was conducted very professional and the aftersales service was excellent, thanks to Jacob.

August 9, 2023
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Reply from Lings - Approved Used Cars

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!

Rated 5 out of 5 stars

The sales lady Bethany Marshall was…

The sales lady Bethany Marshall was brilliant. She made the whole process seem easy.
Great car.

August 7, 2023
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Reply from Lings - Approved Used Cars

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!

Rated 5 out of 5 stars

Buying a car at Lings

Really helpful & knowledgeable staff, no pressure sales approach, would def recommend

July 16, 2023
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Reply from Lings - Approved Used Cars

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!

Rated 5 out of 5 stars

My salesman was extremely professional…

My salesman was extremely professional and assisted with all my many questions he could not have been more helpful throughout the whole purchase process

April 23, 2023
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Reply from Lings - Approved Used Cars

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 1 out of 5 stars

Just a really poor performance

Don't even know where to start

April 5, 2023
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Reply from Lings - Approved Used Cars

Thank you for taking the time to share your review with us Mr Nilsson. We appreciate your feedback as it helps us improve our service.

We apologise for any inconvenience caused due to the error of ordering a 2WD Santa Fe, instead of a 4WD. However, we are glad that we were able to resolve the issue by promptly ordering a new vehicle for you and ensuring that you were not inconvenienced during the process. As a loyal customer, we value your business and have absorbed all the costs in between to make things right.

We appreciate your understanding that human error can occur and we are committed to making sure it doesn't happen again. Thank you for giving us the opportunity to make things right for you.

Rated 5 out of 5 stars

Excellent customer service!

I felt that Bethany was totally professional and customer focused who give me all the options available. I felt like I was a valued customer, with a clear view of all the details. I am so happy with my new Tucson and the whole team have supported me in getting the most out of my new car. Outstanding customer service always willing to offer support!

February 21, 2023
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Reply from Lings - Approved Used Cars

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

First class car buying experience

I year ago l bought a used Mitsubishi Mirage from Lings. I received excellent service and friendly helpful contact throughout. I live in North East Scotland so was buying the car unseen . I was delighted with the courtesy and helpfulness. They provided lots of photos, walk round video etc. My car was delivered and l was and still am very pleased with it. I received a phone call yesterday checking to see if l was still happy with the car one year on, which l am.
Lovely little car, exactly as described. Would definitely deal with Lings again as and when l need a replacement

February 28, 2023
Unprompted review
Lings - Approved Used Cars logo

Reply from Lings - Approved Used Cars

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️

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