Lings - Powersports Harleston Reviews 262

TrustScore 4.5 out of 5

4.7

Mendham Lane 55, IP20 9DW Harleston, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

From initial call to book husky in for its first service and after service. James Black was most; professional knowledgeable and courteous. Nothing was too much. Felt at ease in showroom Lings come... See more

Company replied

Rated 5 out of 5 stars

Very professional Kevin from Harleston shop is kind,very helpful and working very hard to get bike ready for me so I can collect this same day 1 class service thanks

Company replied

Rated 5 out of 5 stars

Thanks so much to Kevin. He kept me informed throughout the buying process and had great banter. I would definitely buy from him again when I am looking to change bikes.

Company replied

Rated 5 out of 5 stars

Really decent dealer for motorcycles. Every email answered within 30 min - 1 hour ( by Kevin sales manager) really appreciate that I think it's really important for customer. Bike delivered on time, g... See more

Company replied


Company details

  1. Motorcycle Dealer
  2. Bicycle Store
  3. Motorcycle Equipment and Accessories Store
  4. Motorcycle Shop
  5. Triumph Motorcycle Dealer
  6. Used Motorcycle Dealer

Written by the company

Lings Motor Group based in East Anglia - Main Dealers in the UK for Hyundai, Triumph, KTM, Husqvarna, GasGas & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.

Lings Powersports - Family owned & run since 1913.

Written by the company

Trusted by our Customers and respected by our Competitors.
Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.

Contact info

  • Mendham Lane 55, IP20 9DW, Harleston, England, United Kingdom

  • 01379851090

Rider-approved Motorcycle Dealer Group

Browse our range of quality bikes backed by genuine Trustpilot reviews

4.7

Excellent

TrustScore 4.5 out of 5

262 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional Kevin from Harleston…

Very professional Kevin from Harleston shop is kind,very helpful and working very hard to get bike ready for me so I can collect this same day 1 class service thanks

May 19, 2026
Lings - Powersports Harleston logo

Reply from Lings - Powersports Harleston

Thank you for the great feedback, Adam!

Kevin and the Harleston team always aim for first-class service, and we’re delighted we could get your CFMOTO 450MT ready for same-day pickup.

Enjoy the ride!

Rated 4 out of 5 stars

Service was ok

Service was ok, could have been better with supplying more information about the delivery of the bike, but it seems to be out of the dealership heads to get delivery information. Due to KTM lack of communication.

May 16, 2026
Lings - Powersports Harleston logo

Reply from Lings - Powersports Harleston

Thank you for the 4-star review, Keith!

We really appreciate your business and your understanding. We’re so glad we could get the bike sorted for you, and we hope you’re having an absolute blast out on the road!

Rated 5 out of 5 stars

Thanks so much to Kevin

Thanks so much to Kevin. He kept me informed throughout the buying process and had great banter. I would definitely buy from him again when I am looking to change bikes.

May 16, 2026
Lings - Powersports Harleston logo

Reply from Lings - Powersports Harleston

Thank you so much for the feedback, Jonathan!

We’re incredibly proud of the service Kevin provides, and it’s great to hear he kept you well-informed throughout the buying process. Congratulations on the CRF450RX!

We look forward to helping you out again when it's time for a change.

Rated 5 out of 5 stars

I’m well pleased with my purchase of…

I’m well pleased with my purchase of CFMoto700mt. From Kevin at Harleston first class. Topman 👍👍

May 16, 2026
Lings - Powersports Harleston logo

Reply from Lings - Powersports Harleston

Much appreciated, Paul! Thanks for the shoutout to Kevin and the Harleston team. First-class service is always the goal. Enjoy every minute on that CFMoto 700MT, and ride safe out there!

Rated 5 out of 5 stars

From initial call to book husky in for…

From initial call to book husky in for its first service and after service. James Black was most; professional knowledgeable and courteous. Nothing was too much.
Felt at ease in showroom
Lings come highly recommended 👌

May 13, 2026
Unprompted review
Lings - Powersports Harleston logo

Reply from Lings - Powersports Harleston

Much appreciated, Maria! Our service team prides themselves on being knowledgeable and courteous, so it’s fantastic to know James made you feel so welcome and at ease during your visit.

Thank you for choosing Lings to look after your Husqvarna, and for taking the time to recommend us. Safe riding!

Rated 5 out of 5 stars
Lings - Powersports Harleston logo

Reply from Lings - Powersports Harleston

Thanks, Struck! Great to hear Kevin delivered top service as always. Enjoy your new CFMOTO 700MT, and thanks again for choosing Lings Powersports Harleston!

Rated 5 out of 5 stars

Very simple and straightforward online purchase

Very simple and straightforward, I ordered the bike online, paid online, signed docs online and picked up from the showroom within 10 minutes of arriving. 1st service easily book and smooth experience

April 11, 2026
Lings - Powersports Harleston logo

Reply from Lings - Powersports Harleston

Thank you for the brilliant 5-star review, Martyn! We’re delighted to hear the whole process was simple, smooth, and hassle-free from start to finish. From ordering online to riding away on your new CFMOTO 800MT-X, that’s exactly the experience we aim to deliver at Lings Powersports.

Enjoy the new bike, and we look forward to seeing you again for many more miles ahead!

Rated 5 out of 5 stars

Buying Huskys online

Kevin made the whole buying online a breeze and the chap who delivered the by was champion.

May 4, 2026
Lings - Powersports Harleston logo

Reply from Lings - Powersports Harleston

Thanks for the fantastic review, Chris!

We’re really pleased to hear Kevin made the online buying process smooth and hassle-free for you – that’s exactly what we aim for. Great to know the delivery went just as well too, we’ll be sure to pass your kind words on to the team.

Enjoy every mile on your new Husqvarna Norden 901 – an awesome choice for adventure! If you ever need anything, we’re always here to help.

Rated 5 out of 5 stars

I purchased a second hand bike here

I purchased a second hand bike here , the communication was amazing start to finish , Kevin was extremely helpfull and took care of everything ,did me a great deal on delivery too! very happy thank you

April 27, 2026
Unprompted review
Lings - Powersports Harleston logo

Reply from Lings - Powersports Harleston

Thanks for the great review, Brian!

We’re really pleased to hear the whole experience was smooth from start to finish and that the communication hit the mark. Kevin will be glad to hear your kind words—he always goes the extra mile to make sure everything’s taken care of.

Enjoy your new bike, and if you need anything at all, we’re always here to help.

Rated 5 out of 5 stars

Great service

Hassle free, all done by email and phone. Sales (Kevin) was great, James who delivered the bike was great, all in all spot on.

April 15, 2026
Lings - Powersports Harleston logo

Reply from Lings - Powersports Harleston

Hi Ian,

Thanks for the great review! We’re really pleased to hear everything was smooth and hassle-free from start to finish. Buying a bike remotely should be just as easy, so it’s great to know the team delivered on that.

We’ll be sure to pass your kind words on to Kevin and James—they’ll really appreciate it! Enjoy your new CFMOTO 675NK, and if you need anything at all, don’t hesitate to get in touch.

Rated 5 out of 5 stars
Lings - Powersports Harleston logo

Reply from Lings - Powersports Harleston

Hi Stuart,

Thank you for the great feedback! We’re really pleased to hear you found the team helpful and the service a good experience.

Enjoy your new CFMOTO 800MT-X, and we hope to see you again soon!

Rated 5 out of 5 stars

I purchased a second hand bike

I purchased a second hand bike from them over the phone it was all very easy and the bike was delivered in good time and in excellent condition. Would certainly use them again.

April 15, 2026
Lings - Powersports Harleston logo

Reply from Lings - Powersports Harleston

Hi Simon,

Thank you for your great review! We’re really pleased to hear the whole process was smooth and straightforward, and that your bike arrived quickly and in excellent condition.

Enjoy your KTM 890 Adventure R, and we’d be more than happy to help again in the future!

Rated 5 out of 5 stars

Great experience at Lings

I had a great experience at Lings. I part exchanged my old bike and bought a brand new CFMOTO 800MT. Everything was handled smoothly, and the team were genuinely friendly and helpful throughout. They made the whole process feel easy and stress-free, which I really appreciated.

March 28, 2026
Lings - Powersports Harleston logo

Reply from Lings - Powersports Harleston

Thanks for the lovely review, Sammie!

We’re really glad to hear you had a great experience with us and that the part exchange and purchase process felt smooth and stress-free – exactly how it should be. The team will appreciate your kind words!

Enjoy every mile on your new 800MT-X – an incredible bike and a fantastic choice. If you ever need anything, we’re always here to help.

See you again soon! 🙌

Rated 5 out of 5 stars

Honest and proffesional = Awsome

There customer service is awesome, this is the 2nd bike I bought from them in a short time frame (first one was written off during an RTA) they are professional, extremely helpful and what I really like is the personal touch of them doing a quick video showing the bike you are buying (ether same model or actual bike) and making it a honest buying experience. I can not rate them highly enough with this.

February 28, 2026
Lings - Powersports Harleston logo

Reply from Lings - Powersports Harleston

Thanks for the amazing review, Richard!

We really appreciate your continued support, especially coming back to us for a second bike – it means a lot. It’s great to hear you found the experience honest, professional, and helpful throughout, just how it should be.

We’re also glad you liked the personalised video touch – it’s all about making sure you feel confident and excited about your new bike from the very start.

Enjoy your new 125NK – a fantastic choice! If you ever need anything, the team’s always here for you.

Ride safe and we’ll see you again soon! 🙌

Rated 5 out of 5 stars

Great communication on updates for bike…

Great communication on updates for bike delivery. Bike delivery was a month earlier than expected. Handover was smooth and efficient. Kevin, the sales guy was friendly and informative. 👍

March 14, 2026
Lings - Powersports Harleston logo

Reply from Lings - Powersports Harleston

Thanks for the great review, John!

We’re really pleased to hear you were kept well informed throughout and that everything from early delivery to handover went smoothly. Kevin will be glad to hear your kind words too!

Enjoy your new 450MT – a fantastic bike. If you need anything at all, we’re always here to help.

See you again soon!

Rated 5 out of 5 stars

Great communication and easy to work…

Great communication and easy to work with

Joseph was a pleasure.

March 17, 2026
Lings - Powersports Harleston logo

Reply from Lings - Powersports Harleston

Thank you for the great review!

We’re really pleased to hear everything was smooth and easy from start to finish. Joe will be delighted to hear your kind words – we’ll be sure to pass them on.

Congratulations on your Honda CB1000R – an awesome machine! We hope you’re enjoying every ride.

We look forward to welcoming you back again soon.

Rated 2 out of 5 stars

Not so good experience

1. The delay between purchase and delivery was very long, perhaps a review of the delivery system is needed.
2. I asked for a frame and saddle bags to be removed, this was done, however, the nuts and bolts that held them on were also holding the mudguard on. They had not been tightened, I found this after noticing one bolt had gone missing within days of delivery and not being able to get an exact replacement, I had to replace all four with a different style of bolt. When I replaced them, all of the existing nuts and bolts were only finger tight. This does not bode well for servicing in the future.

March 6, 2026
Rated 5 out of 5 stars

Lings Harleston- Professional and Enjoyable Experience

Lings Harleston, and Kevin in particular, made purchasing a bike simple, pleasant experience. Plenty of information was forthcoming before I even went to see the bike, and my arrival was met with a nice cup of coffee. Even the always uncomfortable negotiation was handled with sensitivity which showed the level of professionalism. Great experience and somewhere I’ll make a first port of call for the next bike, if there is one.

March 5, 2026
Lings - Powersports Harleston logo

Reply from Lings - Powersports Harleston

Hi Andrew,

Thank you for taking the time to leave such a fantastic review! We’re really pleased to hear that Kevin and the team made your experience a smooth and enjoyable one from start to finish.

It’s great to know you felt well looked after—from the initial information through to your visit.

We always aim to make every part of the process as comfortable and transparent as possible, so your feedback means a lot.

Enjoy every mile on your new KTM 890 Adventure—it’s an incredible machine—and we look forward to welcoming you back when the time comes for your next bike!

Rated 5 out of 5 stars

Quick and easy transaction

Quick and easy transaction
Regards Gary

March 12, 2026
Lings - Powersports Harleston logo

Reply from Lings - Powersports Harleston

Thank you for the 5-star review, Gary! ⭐

We're glad to hear the process was quick and easy for you. Enjoy your Kawasaki Ninja 1000SX, and we hope to see you again at Lings in Harleston soon. Ride safe!

Rated 3 out of 5 stars

Great service when buying

Great service when buying, not so great after unfortunately, Have had an issue with the bike and have no real dialogue except initiated from myself. Still waiting as to when it’s going to be picked up.

February 6, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look