Lings - Powersports Harleston Reviews 

268
TrustScore 4.5 out of 5

4.6

Mendham Lane 55, IP20 9DW Harleston, England, GB


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Rated 5 out of 5 stars

It was my first time buying real motorcycle, and first time second hand too. Kevin made everything smooth and easy for me, even organised pick up from station (I decided to collect it). Motorcycle is... See more

Company replied

Rated 5 out of 5 stars

Really decent dealer for motorcycles. Every email answered within 30 min - 1 hour ( by Kevin sales manager) really appreciate that I think it's really important for customer. Bike delivered on time, g... See more

Company replied

Rated 5 out of 5 stars

Very professional, polite and efficient. Very knowledgeable and a pleasure to deal with. Can’t praise them enough.

Rated 5 out of 5 stars

I took a punt and bought a bike on line. Customer service at Harleston could not have been better. Well informed staff helpful attitude and available. My phone calls were always answered promptly and... See more

Company replied


Company details

  1. Motorcycle Dealer
  2. Bicycle Store
  3. Motorcycle Equipment and Accessories Store
  4. Motorcycle Shop
  5. Triumph Motorcycle Dealer
  6. Used Motorcycle Dealer

Written by the company

Lings Motor Group based in East Anglia - Main Dealers in the UK for Hyundai, Triumph, KTM, Husqvarna, GasGas & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.

Lings Powersports - Family owned & run since 1913.

Written by the company

Trusted by our Customers and respected by our Competitors.
Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.

Contact info

  • Mendham Lane 55, IP20 9DW, Harleston, England, United Kingdom

  • 01379851090

Rider-approved Motorcycle Dealer Group

Browse our range of quality bikes backed by genuine Trustpilot reviews

4.6

Excellent

TrustScore 4.5 out of 5

268 reviews

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Replied to 50% of negative reviews

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4.6

All reviews

(268)

466 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

CF Moto 800ES

Very professional, polite and efficient. Very knowledgeable and a pleasure to deal with. Can’t praise them enough.

July 31, 2026
Rated 5 out of 5 stars

Buying my first motorbike :>

It was my first time buying real motorcycle, and first time second hand too. Kevin made everything smooth and easy for me, even organised pick up from station (I decided to collect it). Motorcycle is in great shape and I just fall in love in it. If I will decide to look for something different in future I will be looking at Lings website first.

July 22, 2026
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Reply from Lings - Powersports Harleston

Hi Szymon,

Huge congratulations on your first motorcycle! The Honda CB500X is an amazing ride, and we’re delighted to hear how much you’re enjoying it.

We'll make sure Kevin gets your kind words for looking after you and arranging your pickup. Thank you for choosing Lings Harleston, and we look forward to seeing you again in the future!

Wishing you many safe and happy miles,
The Lings Powersports Team.

Rated 5 out of 5 stars

A good trade in price for my bike and…

A good trade in price for my bike and everything went according to schedule

July 11, 2026
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Reply from Lings - Powersports Harleston

Hi Dave,

Thank you so much for the 5-star review!

We always aim to offer fair trade-in prices and keep everything running like clockwork, so it’s fantastic to hear that your experience went exactly according to schedule.

That Tiger 900 Rally Pro is an incredible machine, enjoy every minute of your adventures on it!

Safe riding,
The Team at Lings Powersports

Rated 2 out of 5 stars

Very disappointed in several ways

Very disappointed in several ways

Booked bike in for a service, quoted £230 and when I turned up they had only done an oil change and said that’s what was quoted and they don’t do anything else on a service ! Charged me 1.75 hours at an extortionate rate aswell

I will not be using them again !

Just seen their response, chain wasn’t lubed no air filter change and bike had a flat battery so not sure what checks they did, absolute rip off !

June 18, 2026
Unprompted review
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Reply from Lings - Powersports Harleston

Thank you for taking the time to leave your feedback. We're sorry to hear that you were disappointed with your experience.

We would, however, like to clarify that your service involved far more than simply changing the engine oil. As part of a manufacturer's scheduled service, our manufacturer-trained technicians carry out a comprehensive inspection of the motorcycle. This includes connecting the bike to the manufacturer's diagnostic system to check for fault codes, downloading and installing any applicable software updates, carrying out all required service checks, lubricating components where necessary, checking and adjusting tyre pressures, inspecting safety-critical items, and ensuring the motorcycle meets the manufacturer's service schedule. The oil and filter replacement is only one element of the work completed.

As an authorised main dealer, we invest heavily in specialist diagnostic equipment, ongoing manufacturer training, and workshop facilities to ensure your motorcycle is maintained to the manufacturer's standards. Unfortunately, these overheads are reflected in our labour rates, which are in line with the level of expertise and equipment required.

When your booking was made, the service price would have been quoted in advance. Had you not been happy with the cost, you were under no obligation to proceed with the booking, and we would have been happy to discuss this with you beforehand.

Over the past 18 months, many motorcycle dealerships have unfortunately been forced to close due to increasing operating costs. We remain committed to providing manufacturer-approved servicing carried out by highly trained technicians using the correct procedures, equipment, and genuine parts, and our pricing reflects what is required to continue offering that level of service.

We're sorry that you have chosen not to return, but we appreciate your feedback and wish you safe riding for the future.

Rated 5 out of 5 stars

Excellent service from Kevin

Excellent service from Kevin
Second bike from Lings and would certainly buy again

June 20, 2026
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Reply from Lings - Powersports Harleston

Hi Damon,

Thank you so much for the fantastic review! We are absolutely delighted to welcome you back for your second bike from Lings.

It’s great to hear that Kevin looked after you so well and provided excellent service. The KTM 350 SX-F is an absolute weapon on the track—enjoy every minute of it, and thank you for your continued support!

Best regards,
The Team at Lings

Rated 2 out of 5 stars

Bit concerned

It went ok, my pickup was delayed which lost me a days wage at work, since picking the bike up I've noticed a scuff that looking back was there on pick up. I've emailed asking if there's anything that can be done and had no response so I'm concerned that they only care about selling and not helping after uts sold and they've got there commission.

June 19, 2026
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Reply from Lings - Powersports Harleston

Hello, thank you for raising this issue with us. We want to reassure you that your satisfaction is our absolute priority, and we sincerely apologize for the delay and any communication gap you experienced.

This review was published just as the issue was being raised internally. Since then, our team has actively picked up with you; Jack (your sales executive) and our Norwich branch manager have now reached out directly. We are glad to be working closely with you right now to ensure this is fully resolved to your satisfaction.

Thank you again for your feedback, as it helps us continually improve our after-sales care. If you need anything further, please don't hesitate to contact the Norwich team directly.

Rated 5 out of 5 stars

Very professional Kevin from Harleston…

Very professional Kevin from Harleston shop is kind,very helpful and working very hard to get bike ready for me so I can collect this same day 1 class service thanks

May 19, 2026
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Reply from Lings - Powersports Harleston

Thank you for the great feedback, Adam!

Kevin and the Harleston team always aim for first-class service, and we’re delighted we could get your CFMOTO 450MT ready for same-day pickup.

Enjoy the ride!

Rated 4 out of 5 stars

Service was ok

Service was ok, could have been better with supplying more information about the delivery of the bike, but it seems to be out of the dealership heads to get delivery information. Due to KTM lack of communication.

May 16, 2026
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Reply from Lings - Powersports Harleston

Thank you for the 4-star review, Keith!

We really appreciate your business and your understanding. We’re so glad we could get the bike sorted for you, and we hope you’re having an absolute blast out on the road!

Rated 5 out of 5 stars

Thanks so much to Kevin

Thanks so much to Kevin. He kept me informed throughout the buying process and had great banter. I would definitely buy from him again when I am looking to change bikes.

May 16, 2026
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Reply from Lings - Powersports Harleston

Thank you so much for the feedback, Jonathan!

We’re incredibly proud of the service Kevin provides, and it’s great to hear he kept you well-informed throughout the buying process. Congratulations on the CRF450RX!

We look forward to helping you out again when it's time for a change.

Rated 5 out of 5 stars

I’m well pleased with my purchase of…

I’m well pleased with my purchase of CFMoto700mt. From Kevin at Harleston first class. Topman 👍👍

May 16, 2026
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Reply from Lings - Powersports Harleston

Much appreciated, Paul! Thanks for the shoutout to Kevin and the Harleston team. First-class service is always the goal. Enjoy every minute on that CFMoto 700MT, and ride safe out there!

Rated 5 out of 5 stars

From initial call to book husky in for…

From initial call to book husky in for its first service and after service. James Black was most; professional knowledgeable and courteous. Nothing was too much.
Felt at ease in showroom
Lings come highly recommended 👌

May 13, 2026
Unprompted review
Lings - Powersports Harleston logo

Reply from Lings - Powersports Harleston

Much appreciated, Maria! Our service team prides themselves on being knowledgeable and courteous, so it’s fantastic to know James made you feel so welcome and at ease during your visit.

Thank you for choosing Lings to look after your Husqvarna, and for taking the time to recommend us. Safe riding!

Rated 5 out of 5 stars
Lings - Powersports Harleston logo

Reply from Lings - Powersports Harleston

Thanks, Struck! Great to hear Kevin delivered top service as always. Enjoy your new CFMOTO 700MT, and thanks again for choosing Lings Powersports Harleston!

Rated 5 out of 5 stars

Very simple and straightforward online purchase

Very simple and straightforward, I ordered the bike online, paid online, signed docs online and picked up from the showroom within 10 minutes of arriving. 1st service easily book and smooth experience

April 11, 2026
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Reply from Lings - Powersports Harleston

Thank you for the brilliant 5-star review, Martyn! We’re delighted to hear the whole process was simple, smooth, and hassle-free from start to finish. From ordering online to riding away on your new CFMOTO 800MT-X, that’s exactly the experience we aim to deliver at Lings Powersports.

Enjoy the new bike, and we look forward to seeing you again for many more miles ahead!

Rated 5 out of 5 stars

Buying Huskys online

Kevin made the whole buying online a breeze and the chap who delivered the by was champion.

May 4, 2026
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Reply from Lings - Powersports Harleston

Thanks for the fantastic review, Chris!

We’re really pleased to hear Kevin made the online buying process smooth and hassle-free for you – that’s exactly what we aim for. Great to know the delivery went just as well too, we’ll be sure to pass your kind words on to the team.

Enjoy every mile on your new Husqvarna Norden 901 – an awesome choice for adventure! If you ever need anything, we’re always here to help.

Rated 5 out of 5 stars

I purchased a second hand bike here

I purchased a second hand bike here , the communication was amazing start to finish , Kevin was extremely helpfull and took care of everything ,did me a great deal on delivery too! very happy thank you

April 27, 2026
Unprompted review
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Reply from Lings - Powersports Harleston

Thanks for the great review, Brian!

We’re really pleased to hear the whole experience was smooth from start to finish and that the communication hit the mark. Kevin will be glad to hear your kind words—he always goes the extra mile to make sure everything’s taken care of.

Enjoy your new bike, and if you need anything at all, we’re always here to help.

Rated 5 out of 5 stars

Great service

Hassle free, all done by email and phone. Sales (Kevin) was great, James who delivered the bike was great, all in all spot on.

April 15, 2026
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Reply from Lings - Powersports Harleston

Hi Ian,

Thanks for the great review! We’re really pleased to hear everything was smooth and hassle-free from start to finish. Buying a bike remotely should be just as easy, so it’s great to know the team delivered on that.

We’ll be sure to pass your kind words on to Kevin and James—they’ll really appreciate it! Enjoy your new CFMOTO 675NK, and if you need anything at all, don’t hesitate to get in touch.

Rated 5 out of 5 stars
Lings - Powersports Harleston logo

Reply from Lings - Powersports Harleston

Hi Stuart,

Thank you for the great feedback! We’re really pleased to hear you found the team helpful and the service a good experience.

Enjoy your new CFMOTO 800MT-X, and we hope to see you again soon!

Rated 5 out of 5 stars

I purchased a second hand bike

I purchased a second hand bike from them over the phone it was all very easy and the bike was delivered in good time and in excellent condition. Would certainly use them again.

April 15, 2026
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Reply from Lings - Powersports Harleston

Hi Simon,

Thank you for your great review! We’re really pleased to hear the whole process was smooth and straightforward, and that your bike arrived quickly and in excellent condition.

Enjoy your KTM 890 Adventure R, and we’d be more than happy to help again in the future!

Rated 5 out of 5 stars

Great experience at Lings

I had a great experience at Lings. I part exchanged my old bike and bought a brand new CFMOTO 800MT. Everything was handled smoothly, and the team were genuinely friendly and helpful throughout. They made the whole process feel easy and stress-free, which I really appreciated.

March 28, 2026
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Reply from Lings - Powersports Harleston

Thanks for the lovely review, Sammie!

We’re really glad to hear you had a great experience with us and that the part exchange and purchase process felt smooth and stress-free – exactly how it should be. The team will appreciate your kind words!

Enjoy every mile on your new 800MT-X – an incredible bike and a fantastic choice. If you ever need anything, we’re always here to help.

See you again soon! 🙌

Rated 5 out of 5 stars

Honest and proffesional = Awsome

There customer service is awesome, this is the 2nd bike I bought from them in a short time frame (first one was written off during an RTA) they are professional, extremely helpful and what I really like is the personal touch of them doing a quick video showing the bike you are buying (ether same model or actual bike) and making it a honest buying experience. I can not rate them highly enough with this.

February 28, 2026
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Reply from Lings - Powersports Harleston

Thanks for the amazing review, Richard!

We really appreciate your continued support, especially coming back to us for a second bike – it means a lot. It’s great to hear you found the experience honest, professional, and helpful throughout, just how it should be.

We’re also glad you liked the personalised video touch – it’s all about making sure you feel confident and excited about your new bike from the very start.

Enjoy your new 125NK – a fantastic choice! If you ever need anything, the team’s always here for you.

Ride safe and we’ll see you again soon! 🙌

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