Lings - Powersports Harleston Reviews 

268
TrustScore 4.5 out of 5

4.6

Mendham Lane 55, IP20 9DW Harleston, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

It was my first time buying real motorcycle, and first time second hand too. Kevin made everything smooth and easy for me, even organised pick up from station (I decided to collect it). Motorcycle is... See more

Company replied

Rated 5 out of 5 stars

Really decent dealer for motorcycles. Every email answered within 30 min - 1 hour ( by Kevin sales manager) really appreciate that I think it's really important for customer. Bike delivered on time, g... See more

Company replied

Rated 5 out of 5 stars

Very professional, polite and efficient. Very knowledgeable and a pleasure to deal with. Can’t praise them enough.

Rated 5 out of 5 stars

I took a punt and bought a bike on line. Customer service at Harleston could not have been better. Well informed staff helpful attitude and available. My phone calls were always answered promptly and... See more

Company replied


Company details

  1. Motorcycle Dealer
  2. Bicycle Store
  3. Motorcycle Equipment and Accessories Store
  4. Motorcycle Shop
  5. Triumph Motorcycle Dealer
  6. Used Motorcycle Dealer

Written by the company

Lings Motor Group based in East Anglia - Main Dealers in the UK for Hyundai, Triumph, KTM, Husqvarna, GasGas & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.

Lings Powersports - Family owned & run since 1913.

Written by the company

Trusted by our Customers and respected by our Competitors.
Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.

Contact info

  • Mendham Lane 55, IP20 9DW, Harleston, England, United Kingdom

  • 01379851090

Rider-approved Motorcycle Dealer Group

Browse our range of quality bikes backed by genuine Trustpilot reviews

4.6

Excellent

TrustScore 4.5 out of 5

268 reviews

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Replied to 50% of negative reviews

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4.6

All reviews

(268)

466 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great communication on updates for bike…

Great communication on updates for bike delivery. Bike delivery was a month earlier than expected. Handover was smooth and efficient. Kevin, the sales guy was friendly and informative. 👍

March 14, 2026
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Reply from Lings - Powersports Harleston

Thanks for the great review, John!

We’re really pleased to hear you were kept well informed throughout and that everything from early delivery to handover went smoothly. Kevin will be glad to hear your kind words too!

Enjoy your new 450MT – a fantastic bike. If you need anything at all, we’re always here to help.

See you again soon!

Rated 5 out of 5 stars

Great communication and easy to work…

Great communication and easy to work with

Joseph was a pleasure.

March 17, 2026
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Reply from Lings - Powersports Harleston

Thank you for the great review!

We’re really pleased to hear everything was smooth and easy from start to finish. Joe will be delighted to hear your kind words – we’ll be sure to pass them on.

Congratulations on your Honda CB1000R – an awesome machine! We hope you’re enjoying every ride.

We look forward to welcoming you back again soon.

Rated 2 out of 5 stars

Not so good experience

1. The delay between purchase and delivery was very long, perhaps a review of the delivery system is needed.
2. I asked for a frame and saddle bags to be removed, this was done, however, the nuts and bolts that held them on were also holding the mudguard on. They had not been tightened, I found this after noticing one bolt had gone missing within days of delivery and not being able to get an exact replacement, I had to replace all four with a different style of bolt. When I replaced them, all of the existing nuts and bolts were only finger tight. This does not bode well for servicing in the future.

March 6, 2026
Rated 5 out of 5 stars

Lings Harleston- Professional and Enjoyable Experience

Lings Harleston, and Kevin in particular, made purchasing a bike simple, pleasant experience. Plenty of information was forthcoming before I even went to see the bike, and my arrival was met with a nice cup of coffee. Even the always uncomfortable negotiation was handled with sensitivity which showed the level of professionalism. Great experience and somewhere I’ll make a first port of call for the next bike, if there is one.

March 5, 2026
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Reply from Lings - Powersports Harleston

Hi Andrew,

Thank you for taking the time to leave such a fantastic review! We’re really pleased to hear that Kevin and the team made your experience a smooth and enjoyable one from start to finish.

It’s great to know you felt well looked after—from the initial information through to your visit.

We always aim to make every part of the process as comfortable and transparent as possible, so your feedback means a lot.

Enjoy every mile on your new KTM 890 Adventure—it’s an incredible machine—and we look forward to welcoming you back when the time comes for your next bike!

Rated 5 out of 5 stars

Quick and easy transaction

Quick and easy transaction
Regards Gary

March 12, 2026
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Reply from Lings - Powersports Harleston

Thank you for the 5-star review, Gary! ⭐

We're glad to hear the process was quick and easy for you. Enjoy your Kawasaki Ninja 1000SX, and we hope to see you again at Lings in Harleston soon. Ride safe!

Rated 3 out of 5 stars

Great service when buying

Great service when buying, not so great after unfortunately, Have had an issue with the bike and have no real dialogue except initiated from myself. Still waiting as to when it’s going to be picked up.

February 6, 2026
Rated 5 out of 5 stars

helpful sales team

Kevin Turner the sales person was very knowledgeable and helpful throughout the purchase
process

February 5, 2026
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Reply from Lings - Powersports Harleston

Thanks Richard! Great to hear you’re enjoying the Scrambler 1200 and that Kevin looked after you throughout. We’ll pass your feedback on — enjoy the bike and ride safe.

Rated 4 out of 5 stars

Husqvarna Svartpilen 801 annual service

I took my Husqvarna Svartpilen for its first annual service at Lings Harleston.
Booking the service was easy and on the day of the service I was kept updated on progress. The service points were explained to me afterwards and I had a follow-up call a few days later to check all was well.
Good service overall.

January 28, 2026
Unprompted review
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Reply from Lings - Powersports Harleston

Thank you, Jeff. We’re pleased to hear you had a good experience with your Svartpilen’s first annual service at Lings Harleston and that the communication throughout was clear and helpful. We appreciate your feedback and your custom.

Rated 5 out of 5 stars

Great customer service from Kevin

Great customer service from Kevin

December 29, 2025
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Reply from Lings - Powersports Harleston

Thanks for the great feedback, Jamie ⭐️

We’re glad to hear you received great customer service from Kevin and appreciate you choosing Lings.

Rated 5 out of 5 stars

Great Service

Sam looked after my needs from start to finish and was vey knowledgeable.

Nothing was to much trouble

December 24, 2025
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Reply from Lings - Powersports Harleston

Thanks for the great review, Andrew ⭐️

We’re pleased to hear Sam looked after you from start to finish and made everything easy.

Thanks for choosing Lings — we really appreciate it.

Rated 5 out of 5 stars

Lings motorcycles were a pleasure to…

Lings motorcycles were a pleasure to deal with. Salesman was very helpful. Explained everything, kept in contact to deliver bike. Delivered on time. Will be using lings again in the future.

December 22, 2025
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Reply from Lings - Powersports Harleston

Thanks for the great review, Wayne ⭐️

We’re really pleased to hear you had such a positive experience with the team at Harleston and that everything went smoothly with your Triumph TF 250-E, from purchase through to on-time delivery.

Thanks again for choosing Lings — we look forward to helping you again in the future.

Rated 5 out of 5 stars

Small bike but big service

All dealings with Lings have been fantastic. I have purchase accessories online previously and this time a bike for my grandson.

Without going into detail during the time I reviewed purchasing the vehicle and actual purchase, I suffered quite a severe medical condition which placed me in hospital.

Kevin T. from Lings has been brilliant and very understanding and kept me in the loop during each element of purchase and delivery stages. I would not hesitate to purchase again from them.

It is very refreshing to come across good customer services as it is not always a given these days.

Looking forward to my delivery and the many happy hours it will bring my grand children in the future.

Mark

December 8, 2025
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Reply from Lings - Powersports Harleston

Hi Mark,

Thank you for your fantastic review. We’re sorry to hear about your recent medical challenges and wish you a smooth recovery. We're delighted that Kevin was able to support you throughout the process — he’ll really appreciate your kind words.

We’re thrilled you chose Lings for such a special purchase, and we hope the new bike brings your grandchildren many happy hours of enjoyment.

Thanks again for your trust and recommendation — it means a lot to us.

The Lings Team

Rated 5 out of 5 stars

Honda 450

An easy purchase, everything went smoothly, from order to delivery.

October 30, 2025
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Reply from Lings - Powersports Harleston

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

Very good customer service

Very good customer service. Kevin was easy to deal with and very pleasant. Very happy with my purchase.

October 27, 2025
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Reply from Lings - Powersports Harleston

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

Honda mower

Bought a Honda mower, quick delivery, a good price and excellent service from Zeb with an aftersales query.

October 27, 2025
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Reply from Lings - Powersports Harleston

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 4 out of 5 stars

Very happy customer

Excellent experience with Kevin from start to finish and delivery driver was a great guy. Sorry to see my old bike go but new one’s here. Thanks Kevin.

October 27, 2025
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Reply from Lings - Powersports Harleston

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

I purchased my C F Moto 850 Touring…

I purchased my C F Moto 850 Touring recently, l was looked after by Zeb who was very patient with all my questions and provided answer to all of them, it made me
Understand the the 850 touring was the fight machine for me.

When the machine was delivered to me it was on time, James the driver was very helpful in the handover and explained all the controls to me.

I started looking for a touring quad bike in the early part of the year, Lings have always be helpful and supportive at al times. I have my quad now and l am very pleased with it, thank you Zeb and Lings Power outlet

September 15, 2025
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Reply from Lings - Powersports Harleston

Thank you for your kind words! We are thrilled to hear that our team, especially Zeb, were able to provide you with brilliant service and assistance during your purchase. Please don’t hesitate to reach out to us again if you need anything in the future!

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