It was my first time buying real motorcycle, and first time second hand too. Kevin made everything smooth and easy for me, even organised pick up from station (I decided to collect it). Motorcycle is... See more
Company replied
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Really decent dealer for motorcycles. Every email answered within 30 min - 1 hour ( by Kevin sales manager) really appreciate that I think it's really important for customer. Bike delivered on time, g... See more
Company replied
Very professional, polite and efficient. Very knowledgeable and a pleasure to deal with. Can’t praise them enough.
I took a punt and bought a bike on line. Customer service at Harleston could not have been better. Well informed staff helpful attitude and available. My phone calls were always answered promptly and... See more
Company replied
Company details
- Motorcycle Dealer
- Bicycle Store
- Motorcycle Equipment and Accessories Store
- Motorcycle Shop
- Triumph Motorcycle Dealer
- Used Motorcycle Dealer
Written by the company
Lings Motor Group based in East Anglia - Main Dealers in the UK for Hyundai, Triumph, KTM, Husqvarna, GasGas & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.
Lings Powersports - Family owned & run since 1913.
Written by the company
- Trusted by our Customers and respected by our Competitors.
- Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.
Contact info
Mendham Lane 55, IP20 9DW, Harleston, England, United Kingdom
- 01379851090
Rider-approved Motorcycle Dealer Group
4.6
Excellent
268 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Kate & Sam were fantastic
very helpful staff- Kate & Sam were excellent with quick comms and low pressure approach, test ride sorted etc. Would return!
July 25, 2025
Unprompted review
Reply from Lings - Powersports Harleston
Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!
Bought new bike from Lings Harleston…
Bought new bike from Lings Harleston last May. I was lied to about service costs by salesman Aaron. Reported a couple of minor issues with the bike which were never dealt with. After sales from Aaron at Harleston has been non existent. Shockingly bad . I’ve bought 8 bikes in the last 10 years all from dealers, this is the first and last time I’ll be purchasing ANYTHING from Lings .
IN RESPONSE TO THE REPLY FROM LINGS BELOW:
You say to call you but call who exactly? Would be nice to have a name and I gave up trying to call Aaron.
To address your words about service costs, at the point of sale Aaron told me that the second service would cost me £199 only to be told at the service desk that it’s £430 would obviously raise questions. Also, I should’nt need to point out that, the air filter is under the riders seat and is a 5 minute job. So your quote of £430 (2.5 hrs + parts) for oil change, oil filter, air filter is extortionate to say the least !
Anyway, I’ve done it myself, and even with my limited tools it took me just 45 minutes. Parts were £80.
Can’t imagine that you care so you’ll be pleased to know that I won’t be popping in anytime soon ….. or later for that matter.
March 1, 2025
Unprompted review
Reply from Lings - Powersports Harleston
Dear Mr. Wise,
We've reviewed your feedback and understand your concern regarding the service quote.
To clarify, you visited our Harleston branch in March and were quoted £430 for your 2nd service. This quote reflects the necessary work, including fuel tank removal for air filter replacement, as per the manufacturer's maintenance guidelines. We subsequently spoke on March 3rd, where you expressed your disagreement with this quote, and we confirmed the price.
We also acknowledge your reports of recurring issues with your bike, which were initially addressed during your first service. We sincerely apologize that these issues have recurred. We also note that we have not heard from you regarding these issues since June.
We stand by our service quote, which accurately reflects the required work. However, we also recognize the importance of resolving your reported issues. We would like to address this directly. Please contact us at 01379 851090 so we can schedule a time to resolve the remaining concerns with your motorcycle.
We appreciate you bringing this to our attention and have added this to our complaints tracker.
Motorcycle purchase
Great service, knowledgeable and friendly staff. Kevin the sales advisor was very helpful. Would happily buy from them again
February 17, 2025
Reply from Lings - Powersports Harleston
Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!
Excellent service and great prices paid…
Excellent service and great prices paid for used motorbikes. They offered me a valuation for my motorbike that was guaranteed for 14 days. They arranged collection and paid me the exact amount agreed with no quibbles. Second time I’ve used the group and would definitely recommend them.
February 10, 2025
Reply from Lings - Powersports Harleston
Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!
Will not deal with such a poor dealer…
Will not deal with such a poor dealer in the future. Very poor customer service
January 24, 2025
Unprompted review
Reply from Lings - Powersports Harleston
I’m sorry to hear about your dissatisfaction with our service on your recent parts order. Unfortunately, our efforts were limited due to the extended Austrian Christmas and New Year holiday period, along with prolonged customs delays, all of which were beyond our control.
However, I believe our team dealt with your issue professionally and to the best of their ability given the challenges caused by the aforementioned issues.
Should you have any further questions, please do not hesitate to contact me at james.bengeyfield@lings.com.
James
4th bike iv had from Lings now and…
4th bike iv had from Lings now and always dealt with my mate Kevin.
Absolutely great guy and always works a deal for me.
As always will be returning in the future for another great deal.
Huge thanks to the team at Lings and couldn't recommend them highly enough!
January 13, 2025
Reply from Lings - Powersports Harleston
Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!
Great customer service.
Great customer service.
In and out in 10mins deposit paid and pick up date arranged and bike ready when walked in the door to pick it up.
December 7, 2024
Unprompted review
Reply from Lings - Powersports Harleston
Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️
Honda NC750X
Within minutes of putting a deposit on a secondhand motorbike online, Kevin called to discuss the motorbike with me. I then received a personalised video fully detailing the bike.
Purchase was easy and I received follow up phone calls to ensure everything was okay and I was happy with my purchase. Which I am!
Thank you Kevin for your help with my first big bike purchase.
October 28, 2024
Reply from Lings - Powersports Harleston
Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!
Lawnmower purchase
The whole process of purchasing a lawnmower was made extremely easy. My point of contact, Zeb Barrett was very helpful and professional.
November 25, 2024
Reply from Lings - Powersports Harleston
Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️
Very helpful.
November 11, 2024
Reply from Lings - Powersports Harleston
Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️
Buying with no pressure
From walking in to walking out with a bike .both Kevin and Joe made the transaction extremely easy.. no pressure on purchasing ..just left to decide ... perfect sales team
November 25, 2024
Reply from Lings - Powersports Harleston
Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!
Reply from Lings - Powersports Harleston
Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️
Smooth and easy purchase
Smooth and easy purchase. Kevin the salesman very helpful, friendly and professional.
Bike in first class condition
Very happy
September 23, 2024
Reply from Lings - Powersports Harleston
Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️
Really friendly and helpful staff
Really friendly and helpful staff. Have been some places and they have only spoken to my husband and not me, when it was me looking for a bike. They listened to everything I needed and did their best to source extras for my bike. They talked me though all the options I had for my new bike before I brought one so I could make my own choices, and all questions I had were answered.
September 3, 2024
Reply from Lings - Powersports Harleston
Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!
Great service
I took a punt and bought a bike on line. Customer service at Harleston could not have been better. Well informed staff helpful attitude and available. My phone calls were always answered promptly and professionally. Brand new motorcycle ordered PDI’d and delivered ( free of charge ) from Norfolk to London by van.
Should I need another motorcycle I would not hesitate to use Lings again
September 2, 2024
Reply from Lings - Powersports Harleston
Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️
Reply from Lings - Powersports Harleston
Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!
Reply from Lings - Powersports Harleston
Thanks for your fantastic 5 star review! ⭐️
Lings harleston
Aaron at lings harleston was very good and made it easy to exchange my motorcycle. I would definitely use them again in the future and recommend lings to friends.
June 28, 2024
Reply from Lings - Powersports Harleston
Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️
Reply from Lings - Powersports Harleston
Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️
Reply from Lings - Powersports Harleston
Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!
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