It was my first time buying real motorcycle, and first time second hand too. Kevin made everything smooth and easy for me, even organised pick up from station (I decided to collect it). Motorcycle is... See more
Company replied
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It was my first time buying real motorcycle, and first time second hand too. Kevin made everything smooth and easy for me, even organised pick up from station (I decided to collect it). Motorcycle is... See more
Company replied
Really decent dealer for motorcycles. Every email answered within 30 min - 1 hour ( by Kevin sales manager) really appreciate that I think it's really important for customer. Bike delivered on time, g... See more
Company replied
Very professional, polite and efficient. Very knowledgeable and a pleasure to deal with. Can’t praise them enough.
Company replied
I took a punt and bought a bike on line. Customer service at Harleston could not have been better. Well informed staff helpful attitude and available. My phone calls were always answered promptly and... See more
Company replied
Lings Motor Group based in East Anglia - Main Dealers in the UK for Hyundai, Triumph, KTM, Husqvarna, GasGas & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.
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Mendham Lane 55, IP20 9DW, Harleston, England, United Kingdom
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Bought a 2019 Triumph 1200 from Lings.
Traded in a pristine 2021 900 tiger rp.
They delivered the bike about 3 weeks from the sale date. Bike was damaged and was described as per Triumph spec. It wasn't as per spec as it didn't have heated seats. I had to buy the heated seats from Lings albeit at cost price. £300 on top of the sale price.
I'm still not 100% happy with the bike as there's a few things that don't work or aren't even present like tpms.
Bike hadn't even been valeted, dust all over dash, engine etc. Crud and even grass under the seat..
Don't use Lings

Reply from Lings - Powersports Harleston
Many thanks to Kevin for all the help in getting my bike up to scotland

Reply from Lings - Powersports Harleston
Great service, Kevin is a good salesman, everything went smoothly and bike is excellent…

Reply from Lings - Powersports Harleston
Great service provided. Bike was prepared and made ready shortly after purchase for me to pick up. Bob made the buying experience nice and easy, with any issues getting sorted quickly. Would buy from Lings again.

Reply from Lings - Powersports Harleston

Reply from Lings - Powersports Harleston
Kevin Turner yet again supplied my bike hassle free and provided information all the way through the deal, very efficient.

Reply from Lings - Powersports Harleston
Don't want to go into details but it was a mixture of good and bad, But the bad matters and it could have been total unavoidable on lings part, and no explanation why ?- So I can only assume the worst. I didn't want to ask why, I assume if your not going to come clean and explain, then I would of only get a load of hogwash answer , if I did ask why what happened, happened. YOUR REPLY IS INCORRECT I WAS NOT TOLD AT ANY POINT OF A REGISTRATION CHANGE , AND ALSO YOU A STILL GIVEN NO REASON WHY YOU CHANGED THE REGISTRATION IN THE FIRST PLACE. SO NOW YOUR TELLING PORKIES ABOUT WHAT I WAS TOLD, NO GUTS TO SAY THE REASON EITHER, DON'T BOTHER REPLYING YOUR JUST DIGGING A BIGGER HOLE OF ? If anything sign on the day did have a reg change on it I was not told and told it was for other things, and no screen maybe that wen with the 1st reg / bike and I got sloppy seconds , thanks great customer service, that's your reply just made a lot worst. 1 STAR EVEN MORE UNHAPPY. and still awaiting screen and bar ends ?

Reply from Lings - Powersports Harleston
Fantastic service from Lings Honda, long distance sale with delivery highly recommended

Reply from Lings - Powersports Harleston

Reply from Lings - Powersports Harleston
Really decent dealer for motorcycles. Every email answered within 30 min - 1 hour ( by Kevin sales manager) really appreciate that I think it's really important for customer. Bike delivered on time, guys even sort out road tax (47£) for me plus free delivery . Also I've found that they install Aluminium Forza footrests on my bike free of charge I'm really pleased with that. Definitely recommend 100% ! Thanks guys

Reply from Lings - Powersports Harleston

Reply from Lings - Powersports Harleston
2nd motorcycle purchase from Harleston and again a great easy service for partexing and purchase of new bike.
Bob in sales made the whole process easy and I had no stress, just had to wait for completion, even the delivery guy was friendly and polite.
I will use Lings again when the time comes in the future to trade in again.
Thank you Bob.

Reply from Lings - Powersports Harleston
I have tried to get a duplicate service book for a motorcycle they supplied. The staff at every turn have been obstructive and given me the runaround and then told me they cannot help. In 38 years of dealing with motorcycle dealers these have beem the most obstructive , unhelpful people I have ever come across. I would suggest avoiding them at all costs unless you like having a stresful experience.

Reply from Lings - Powersports Harleston
Very professional from start to finish. I was kept fully informed throughout, and delivery was bang on time. Very pleased with the whole process.

Reply from Lings - Powersports Harleston
Really helpful kind staff made purchasing my first bike a relaxing, exiting and fun experience. would definitely recommend

Reply from Lings - Powersports Harleston
Fantastic service, knowledgeable staff and everything was explained really well. Would highly recommend speaking to Kevin!

Reply from Lings - Powersports Harleston
Well they very helpful and and explain everything and talk me frow all of the process and show how everything thing work then they sold me the bike and give me all the information and if I had any problems that I can call them anytime of opening hours.

Reply from Lings - Powersports Harleston
Bob the salesman was very friendly helpful and knowledgeable about motorcycles, hence the order was placed

Reply from Lings - Powersports Harleston
Robert Thompson knows his trade made the experience fantastic.
All went without a hitch.
Happy customer......

Reply from Lings - Powersports Harleston
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