Lings - Powersports Harleston Reviews 

268
TrustScore 4.5 out of 5

4.6

Mendham Lane 55, IP20 9DW Harleston, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

It was my first time buying real motorcycle, and first time second hand too. Kevin made everything smooth and easy for me, even organised pick up from station (I decided to collect it). Motorcycle is... See more

Company replied

Rated 5 out of 5 stars

Really decent dealer for motorcycles. Every email answered within 30 min - 1 hour ( by Kevin sales manager) really appreciate that I think it's really important for customer. Bike delivered on time, g... See more

Company replied

Rated 5 out of 5 stars

Very professional, polite and efficient. Very knowledgeable and a pleasure to deal with. Can’t praise them enough.

Company replied

Rated 5 out of 5 stars

I took a punt and bought a bike on line. Customer service at Harleston could not have been better. Well informed staff helpful attitude and available. My phone calls were always answered promptly and... See more

Company replied


Company details

  1. Motorcycle Dealer
  2. Bicycle Store
  3. Motorcycle Equipment and Accessories Store
  4. Motorcycle Shop
  5. Triumph Motorcycle Dealer
  6. Used Motorcycle Dealer

Written by the company

Lings Motor Group based in East Anglia - Main Dealers in the UK for Hyundai, Triumph, KTM, Husqvarna, GasGas & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.

Lings Powersports - Family owned & run since 1913.

Written by the company

Trusted by our Customers and respected by our Competitors.
Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.

Contact info

  • Mendham Lane 55, IP20 9DW, Harleston, England, United Kingdom

  • 01379851090

Rider-approved Motorcycle Dealer Group

Browse our range of quality bikes backed by genuine Trustpilot reviews

4.6

Excellent

TrustScore 4.5 out of 5

268 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(268)

468 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Lings - Powersports Harleston logo

Reply from Lings - Powersports Harleston

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️

Rated 5 out of 5 stars

Fantastic customer experience

Another fantastic customer experience with Lings Honda in Harleston. This is the second motorcycle I have purchased from them, making a point of travelling from Bedfordshire as my local dealership is no where near as enthusiastic and professional about bike sales. Rob Thompson looked after me this time and everything went smoothly, no query was too much and I was given a fantastic deal on a superb, nearly new CB1000R, what a stunning machine! Amazing collection of bikes in stock, great family run business with fab staff, will be recommending to friends and family! Cheers :-)

November 19, 2022
Lings - Powersports Harleston logo

Reply from Lings - Powersports Harleston

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️

Rated 5 out of 5 stars

Great service from Bob.

Great service from Bob.
By far the best presentation of product from any dealer that I have been in contact with.
Friendly, efficient and product as described.
Highly recomended.

October 1, 2022
Lings - Powersports Harleston logo

Reply from Lings - Powersports Harleston

Thanks for your fantastic 5 star review Austin! ⭐️

Rated 5 out of 5 stars

Quick efficient service bought my dream…

Quick efficient service bought my dream bike with £1800 discount and Lings even delivered it for free (250miles.)
Alex the Sales Executive couldn't do enough to help me during and after the sale.
Give that man a rise.

October 17, 2022
Lings - Powersports Harleston logo

Reply from Lings - Powersports Harleston

Thanks for your fantastic 5 star review Russell! ⭐️

Rated 2 out of 5 stars

Promise not kept

Everything went well apart from the day of collection. Bike was apparently serviced and was told they would put petrol in it, apparently was told had a half a tank of petrol but just a mile down the road the fuel indicator showed one bar and the fuel light blinked. I hadn't noticed the fuel gauge when I set off. It was from the Harleston branch and fortunately I saw a BP station at the A140 roundabout.
I also noted the time on the clock was wrong, and they had written the incorrect mileage on the service sheet, a minor point, but made we wonder just how thorough the service had been. Emailed them on Friday about this and Monday pm still no reply. I had left my bike with them with a 3/4 full tank.

October 14, 2022
Rated 2 out of 5 stars

Not the best place to buy on trust.

Having bought a bike from Lings. That had been lowered the side stand had not been adjusted to accommodate the lowering. This means that it can easily be blown over when windy. The stand needs 12mm removing to bring it back to manufactures requirements. The tank has a chip in the paintwork and so does the handle bar clamp. The left indicator has an intermittent fault and the lens is cracked. All not visible when collecting it.
I am waiting for a solution regarding the stand, and concerned about how the other issues will be received.

October 1, 2022
Rated 5 out of 5 stars

Very good

Very good Excellent

September 24, 2022
Lings - Powersports Harleston logo

Reply from Lings - Powersports Harleston

Thanks for your fantastic 5 star review Shane! ⭐️

Rated 5 out of 5 stars

Excellent service

I bought a new gas gas 700 sm from lings , but it had to go back twice for oil leaks. The service I received was excellent thoroughly recommended.

September 20, 2022
Lings - Powersports Harleston logo

Reply from Lings - Powersports Harleston

Thanks for your fantastic 5 star review Adrian! ⭐️

Rated 5 out of 5 stars

Fantastic service from start to finish…

Fantastic service from start to finish from Kevin. Very easy to deal with and nothing was too much trouble. Highly recommend using Lings Harleston.

September 15, 2022
Lings - Powersports Harleston logo

Reply from Lings - Powersports Harleston

Thanks for your fantastic 5 star review Rob! ⭐️

Rated 5 out of 5 stars

BCuS

Best customer service

September 20, 2022
Lings - Powersports Harleston logo

Reply from Lings - Powersports Harleston

Thanks for your fantastic 5 star review Javid! ⭐️

Rated 5 out of 5 stars

Great bike shop i keep going back to.

Bob at Lings was a great help to me when it came to buying my new Honda from them. No pushy sales talk and really friendly like all the staff at Ling’s I have now bought 3 bikes from them and two in the last year so yes I would recommend them to people in my motorcycle club and friends.

August 31, 2022
Lings - Powersports Harleston logo

Reply from Lings - Powersports Harleston

Thanks for your fantastic 5 star review Colin! ⭐️

Rated 5 out of 5 stars

To Bob

Well all I can say is Bob who helped me get the pcx 125 sorted and ready was a great help good lad to talk to very helpful and very understanding great worker deserves a big pat on back and more and is a great guy hope all the best mate and thanks again for helping me with the bike kind regards Dan haimes

August 15, 2022
Lings - Powersports Harleston logo

Reply from Lings - Powersports Harleston

Thanks for your fantastic 5 star review Daniel! ⭐️

Rated 1 out of 5 stars

Unfortunately I’m on the verge of…

Unfortunately I’m on the verge of making this public everywhere as I booked a motorcycle payed 99 deposit and then waited and waited the bike fully payed and after two weeks they still not ready so I cancelled as I wanted this summer ride not for Christmas and I’m still waiting for my moneys back deposit not payed back what so ever or even a phone call I never received or email or a letter or anything. Absolutely pirates and never keep promises never call back even after two months. I’m waiting since the 27th of June if that’s not something shoot me.

Nr1

August 7, 2022
Unprompted review
Lings - Powersports Harleston logo

Reply from Lings - Powersports Harleston

Thank you for the feedback. We are sorry that we were unable to meet your expectations regarding timescales, this is a particularly busy time of the year for our sales and service teams.

We have reviewed your case and there was a large amount of administration work, with your supplied 3rd party, in order to fully cancel your order. I am pleased to advise that following the checks and administration with the 3rd parties that your refund has been processed.

Rated 5 out of 5 stars

Fantastic Service

Do not have a bad thing to say about the service received here. First visit on the Monday last visit on the Friday and communication throughout was spectacular. No hard sell just helpful friendly staff especially Rob Thompson. Love the Rebel. That’s the CMX 500 not Rob :-)

July 18, 2022
Lings - Powersports Harleston logo

Reply from Lings - Powersports Harleston

Thanks for your fantastic 5 star review Nicky! ⭐️

Rated 5 out of 5 stars

Honda NT1100

Excellent care and attention throughout the whole purchasing process. Very fair price offered on my trade in.Highly recommended worthy of 5 🌟.

July 7, 2022
Lings - Powersports Harleston logo

Reply from Lings - Powersports Harleston

Thanks for your fantastic 5 star review Paul! ⭐️

Rated 5 out of 5 stars

Bob the sales man was an amazing…

Bob the sales man was an amazing gentleman who went the extra mile to help, he wasn't pushy and was true to his word . And in return I helped you by noticing a 4x4 driving past filming the shop which isn't normal, I really hope they showed up on your camera's just incase they were bad men if you know what I mean. Anyway thank you for selling me a beautiful bike.

July 4, 2022
Lings - Powersports Harleston logo

Reply from Lings - Powersports Harleston

Thanks for your fantastic 5 star review Shaun! ⭐️

Rated 5 out of 5 stars

great customer service

From start to finish buying my new bike really helpful with excellent service thanks to Bob and team the personal video of my bike was a nice touch

July 4, 2022
Lings - Powersports Harleston logo

Reply from Lings - Powersports Harleston

Thanks for your fantastic 5 star review! ⭐️

Rated 5 out of 5 stars

Great experience buying my new Crf 300…

Great experience buying my new Crf 300 Rally from Lings Harleston. Bob was great, he contacted me about a cancelled order, sorted all the paperwork quickly and dealt with everything in a simple way! Made my life easy! Thanks

July 4, 2022
Lings - Powersports Harleston logo

Reply from Lings - Powersports Harleston

Thanks for your fantastic 5 star review Colin! ⭐️

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look