Lings - Suffolk Triumph Reviews 206

TrustScore 4.5 out of 5

4.7

Suffolk Triumph, Bixley Drive, IP4 5TH Ipswich, Suffolk, GB


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See what reviewers are saying

Rated 4 out of 5 stars

After a long wait (3 months) I received my new bike and I am very pleased with it. The process to get it was very frustrating as dates for delivery kept changing and were very vague at best. Leon did... See more

Company replied

Rated 5 out of 5 stars

The salesman (Charlie) and the whole team at Lings were polite, courteous, knowledgeable and very helpful. My bike appears to have been prepared beautifully, and with great care, and thus far I am... See more

Company replied

Rated 5 out of 5 stars

I purchased a used Tiger 900 from lings Suffolk Triumph in Ipswich I was looked after by Leon, and from start to finish nothing was to much trouble. His attention to detail was second to none. If f... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a Triumph Scrambler 400 XC from Lings Ipswich, and the entire experience was excellent from start to finish. The team at Lings Ipswich were professional, knowledgeable, and... See more

Company replied


Company details

  1. Motorcycle Dealer
  2. Bicycle Store
  3. Motorcycle Equipment and Accessories Store
  4. Motorcycle Shop
  5. Triumph Motorcycle Dealer
  6. Used Motorcycle Dealer

Written by the company

Lings Powersports based in East Anglia - Main Dealers in the UK for Triumph, KTM, Husqvarna, GasGas, CFMOTO, ZEEHO & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.

Lings Powersports - Family owned & run since 1913.

Written by the company

Trusted by our Customers and respected by our Competitors.
Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.

Contact info

  • Suffolk Triumph, Bixley Drive, IP4 5TH, Ipswich, Suffolk, United Kingdom

  • 01473272789

Rider-approved Motorcycle Dealer Group

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4.7

Excellent

TrustScore 4.5 out of 5

206 reviews

5-star
4-star
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1-star

Replied to 23% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I've had several bikes from Lings of…

I've had several bikes from Lings of Ipswich over the past few years and the sales team are always excellent. They are very attentive and the email support throughout the sales process is also great. This is my last bike ( I am old) but if I did get another one then Lings would be my destination again. I shall continue to visit for spares, services and accessories. I don't feel like a customer I feel like a friend.

October 28, 2024
Lings - Suffolk Triumph logo

Reply from Lings - Suffolk Triumph

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

I had a really good experience buying a…

I had a really good experience buying a bike remotely. Charlie was very helpful and I got a fair deal with, 2 rides in, a nice bike as described. The delivery (given for free) was on time and the driver was friendly and helpful. In hindsight I was a little surprised I did not have to sign for it?

September 23, 2024
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Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️

Rated 5 out of 5 stars

I have received very good service from…

I have received very good service from Jake (manager) and his team at Lings Triumph Ipswich, I have previously purchased bikes from them and alway have a positive experience. Thank you.

September 16, 2024
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Reply from Lings - Suffolk Triumph

Thank you for your fantastic five star review!

Rated 5 out of 5 stars

Very quick email response

Very quick email response, asked for extra vids ...this was done straight away , all my questions was answered ....brilliant

September 16, 2024
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Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

Great service

Great service, very helpful - very pleased with my new bike.

August 10, 2024
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Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 2 out of 5 stars

Poor service and pre sale check

Reserved the bike on line viewing next day was told bike had been serviced looked as described nice bike ,triumph bonneville 4814 mile’s service date 18/7/24 rode bike home all seemed ok ,bike had tendency to whant to sit up in corners ,checked tyre pressures both frount and rear tyres under inflated .
Next problem gear lever peg fell of ,luckily found it on side of road about a mile from roundabout. Boult must have been lose .
Not impressed with your service and pre sale inspection. Would love someone to contact me regarding the above
Barry Obey
Triumph AU64XBB

August 5, 2024
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Reply from Lings - Suffolk Triumph

Thanks for your feedback Barry and speaking with Jake on the phone earlier.

We apologise again for the inconvenience this has caused, but are pleased to hear you're enjoying the bike.

We have taken your feedback on board and hope to see you again soon.

Rated 5 out of 5 stars

New Triumph T100

Excellent service, couldn’t ask for more

August 13, 2024
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Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

Triumph of servicing.

Attended Lings - Suffolk Triumph for servicing of my Explorer XRT on 8/8/24. Friendly welcome from the moment I arrived which continued throughout my stay.
I elected to stay while my bike was MOT'd and serviced and was told it would take about 2 hours. Showroom is light and airy and the complimentary coffee was very welcome. Lots of new and used machines to drool over as well as clothing and accessories to tempt you (although I wasn't).
Servicing was completed within the projected 2 hours so I was more than satisfied.

August 8, 2024
Unprompted review
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Reply from Lings - Suffolk Triumph

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Rated 5 out of 5 stars

Great customer service and very…

Great customer service and very knowledgeable staff.nothing was to much trouble.

July 27, 2024
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Reply from Lings - Suffolk Triumph

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

Attention to detail and being helpful…

Attention to detail and being helpful in sorting out everything when I bought my bike.

August 5, 2024
Lings - Suffolk Triumph logo

Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️

Rated 5 out of 5 stars

Second to None Buying Experience

From the moment I saw a bike I was interested in on their website I called the shop and was answered by Jake who dealt with my questions and requirements in a very friendly and professionally manner. We came to a deal as I was trading my existing bike in against the new one, he did his upmost best to get the price I was wanting for my bike. The whole process of the deal and delivery of my new bike was done excellently, he kept me fully informed all the way through. Would definitely recommend this Motorcycle dealership and hopefully call in one day for a Cuppa and a Catch Up. 👍
Regards Gary

August 5, 2024
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Reply from Lings - Suffolk Triumph

Thank you so much for taking the time to share your positive experience Gary! We're thrilled to hear this and hope to see you again soon!

We will make sure to pass your kind words on to Jake!

Rated 5 out of 5 stars

Great service

MOT & service carried out with no issues, loan bike nice and ready when they said it would be.

July 24, 2024
Unprompted review
Lings - Suffolk Triumph logo

Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️

Rated 5 out of 5 stars

Very professional

Very friendly, professional team.

July 15, 2024
Lings - Suffolk Triumph logo

Reply from Lings - Suffolk Triumph

Thank you for your 5-star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️

Rated 5 out of 5 stars

Top notch service.

This is now the third bike I have bought from Lings. Their Knowledge and service are top notch.

June 24, 2024
Lings - Suffolk Triumph logo

Reply from Lings - Suffolk Triumph

Thank you for your 5-star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️

Rated 5 out of 5 stars

Very helpful kept me up to date on…

Very helpful kept me up to date on delivery of the bike.

July 2, 2024
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Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

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