Lings - Suffolk Triumph Reviews 206

TrustScore 4.5 out of 5

4.7

Suffolk Triumph, Bixley Drive, IP4 5TH Ipswich, Suffolk, GB


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See what reviewers are saying

Rated 4 out of 5 stars

After a long wait (3 months) I received my new bike and I am very pleased with it. The process to get it was very frustrating as dates for delivery kept changing and were very vague at best. Leon did... See more

Company replied

Rated 5 out of 5 stars

The salesman (Charlie) and the whole team at Lings were polite, courteous, knowledgeable and very helpful. My bike appears to have been prepared beautifully, and with great care, and thus far I am... See more

Company replied

Rated 5 out of 5 stars

I purchased a used Tiger 900 from lings Suffolk Triumph in Ipswich I was looked after by Leon, and from start to finish nothing was to much trouble. His attention to detail was second to none. If f... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a Triumph Scrambler 400 XC from Lings Ipswich, and the entire experience was excellent from start to finish. The team at Lings Ipswich were professional, knowledgeable, and... See more

Company replied


Company details

  1. Motorcycle Dealer
  2. Bicycle Store
  3. Motorcycle Equipment and Accessories Store
  4. Motorcycle Shop
  5. Triumph Motorcycle Dealer
  6. Used Motorcycle Dealer

Written by the company

Lings Powersports based in East Anglia - Main Dealers in the UK for Triumph, KTM, Husqvarna, GasGas, CFMOTO, ZEEHO & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.

Lings Powersports - Family owned & run since 1913.

Written by the company

Trusted by our Customers and respected by our Competitors.
Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.

Contact info

  • Suffolk Triumph, Bixley Drive, IP4 5TH, Ipswich, Suffolk, United Kingdom

  • 01473272789

Rider-approved Motorcycle Dealer Group

Browse our range of quality bikes backed by genuine Trustpilot reviews

4.7

Excellent

TrustScore 4.5 out of 5

206 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 23% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

My bike is 6 years old

My bike is 6 years old, but Lings still managed to get a warranty claim for me and completed the work quickly.
I was kept in the loop about spares arriving and booking the bike in for the repair.

June 19, 2024
Unprompted review
Lings - Suffolk Triumph logo

Reply from Lings - Suffolk Triumph

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Rated 5 out of 5 stars

Helpful staff with no pressure

Helpful staff with no pressure. Showroom presentation good with plenty of bikes to view

June 4, 2024
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Reply from Lings - Suffolk Triumph

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Rated 5 out of 5 stars

Annual service and MOT on bike

Annual service and MOT on bike, all good as usual 👌

June 6, 2024
Unprompted review
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Reply from Lings - Suffolk Triumph

Thank you for your 5-star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️

Rated 5 out of 5 stars

Excellent service

June 4, 2024
Lings - Suffolk Triumph logo

Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

good service

Good service & sales

June 4, 2024
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Reply from Lings - Suffolk Triumph

Thank you for your 5-star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

I found your sales man Charlie very…

I found your sales man Charlie very very helpful and polite which is more than can be said of other large bike shops nowadays so for me it was a really excellent experience and would use your shop again with out question

May 20, 2024
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Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

A Triumph

Great staff, great products and a great environment to visit

April 29, 2024
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Reply from Lings - Suffolk Triumph

Thanks for your fantastic 5 star review! ⭐️

Rated 5 out of 5 stars

Leon the salesman was a diamond

Leon the salesman was a diamond
Nothing was too much hassle for him
Top man

April 29, 2024
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Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 4 out of 5 stars

It would of been 5 stars but was only…

It would of been 5 stars but was only offered 1 cup of coffee 😉

April 29, 2024
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Reply from Lings - Suffolk Triumph

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

Great motorcycle dealers.

Great motorcycle dealers.
Staff always very friendly whether its just a chat or for advice.
Showroom is very clean and smart, displaying quality motorcycles and a good range of clothing.
I had the motorcycle serviced, It was started on time and completed very quickly.
Thanks

April 26, 2024
Unprompted review
Lings - Suffolk Triumph logo

Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️

Rated 4 out of 5 stars

New bike first service.

Looks like they performed a good service, I was hoping they would wash my bike but they didn't.

April 18, 2024
Unprompted review
Lings - Suffolk Triumph logo

Reply from Lings - Suffolk Triumph

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 4 out of 5 stars

Recently purchased my used bike from…

Recently purchased my used bike from Leon at Lings in Ipswich. I made arrangements to test ride the bike and headed over. As I didn’t know the area, I had asked Leon if there was someone who would come out with me, to my amazement he did! He knew the area which allowed me to concentrate on riding the bike, to make sure it was right for me; needless to say, I purchased the bike. On collection day the 30th March I headed over to collect it, a few bits we had asked to be done prior to collection, unfortunately hadn’t been. They rallied around to get the bits sorted and we headed off. Leon was exceptional and I would definitely deal with him again. I have given 4 stars rather than 5 due to the attention to detail. I fully appreciate it was a very busy time, and anything that wasn’t done we could easily sort ourselves, but it would have been even better to have turned up and my new bike be ready to go!

March 30, 2024
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Reply from Lings - Suffolk Triumph

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

Amazingly helpful & kept me up to date…

Amazingly helpful & kept me up to date with how the whole process was progressing. Would definitely recommend as a branch to go to.

April 15, 2024
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Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️

Rated 5 out of 5 stars

Great service from a nice bunch of chaps!

When Triumph launched their new 400cc bikes, I popped into Lings in Ipswich to get some more information. They had taken in a pair of Screamblers that day so I had a good look around the bike and even sat on one to check the size. This was in January 2024 and they were taking deposits for the bikes due to be delivered in June. As it turned out, the bikes arrived early and I collected mine during the first weekend in April. The handover was extremely easy and I'm looking forward to having the first service completed before the end of the month.

April 8, 2024
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Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️

Rated 5 out of 5 stars

Very good overall experience

Overall experience was very good. My new Triumph arrived about 3 months earlier than I had been promised and they got it ready for the next day after arrival at the dealership, excellent.

March 25, 2024
Lings - Suffolk Triumph logo

Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

The friendly atmosphere 1st names no…

The friendly atmosphere 1st names no pushing sales, this is the 3rd bike I have bought from Lings Ipswich. Jake and his staff are a very pleasant crew.

March 25, 2024
Lings - Suffolk Triumph logo

Reply from Lings - Suffolk Triumph

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

Bike in for annual service and mot

Bike in for annual service and mot. Great customer service and bike ran beautifully afterwards. Thank you

March 25, 2024
Unprompted review
Lings - Suffolk Triumph logo

Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! ⭐️

Rated 5 out of 5 stars

Top notch

Staff are friendly, knowledgeable, and not pushy for sales, very patient with my changing schedules. Nice show room with good variation in stock. Had a pleasant buying experience.

March 20, 2024
Lings - Suffolk Triumph logo

Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️

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