Lings - Suffolk Triumph Reviews 206

TrustScore 4.5 out of 5

4.7

Suffolk Triumph, Bixley Drive, IP4 5TH Ipswich, Suffolk, GB


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See what reviewers are saying

Rated 4 out of 5 stars

After a long wait (3 months) I received my new bike and I am very pleased with it. The process to get it was very frustrating as dates for delivery kept changing and were very vague at best. Leon did... See more

Company replied

Rated 5 out of 5 stars

The salesman (Charlie) and the whole team at Lings were polite, courteous, knowledgeable and very helpful. My bike appears to have been prepared beautifully, and with great care, and thus far I am... See more

Company replied

Rated 5 out of 5 stars

I purchased a used Tiger 900 from lings Suffolk Triumph in Ipswich I was looked after by Leon, and from start to finish nothing was to much trouble. His attention to detail was second to none. If f... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a Triumph Scrambler 400 XC from Lings Ipswich, and the entire experience was excellent from start to finish. The team at Lings Ipswich were professional, knowledgeable, and... See more

Company replied


Company details

  1. Motorcycle Dealer
  2. Bicycle Store
  3. Motorcycle Equipment and Accessories Store
  4. Motorcycle Shop
  5. Triumph Motorcycle Dealer
  6. Used Motorcycle Dealer

Written by the company

Lings Powersports based in East Anglia - Main Dealers in the UK for Triumph, KTM, Husqvarna, GasGas, CFMOTO, ZEEHO & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.

Lings Powersports - Family owned & run since 1913.

Written by the company

Trusted by our Customers and respected by our Competitors.
Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.

Contact info

  • Suffolk Triumph, Bixley Drive, IP4 5TH, Ipswich, Suffolk, United Kingdom

  • 01473272789

Rider-approved Motorcycle Dealer Group

Browse our range of quality bikes backed by genuine Trustpilot reviews

4.7

Excellent

TrustScore 4.5 out of 5

206 reviews

5-star
4-star
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1-star

Replied to 23% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Excellent customer service and in…

Excellent customer service and in particular Leon did a great job.

March 18, 2024
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Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

Lings Suffolk Triumph sales experience.

Excellent customer service from putting down a deposit, to having the bike delivered to my home address. A big thank you to Leon for the superb walk round video of the bike and for answering all of my questions, and to Jake for arranging delivery. Also to the guy (sorry, can't remember his name) who delivered the bike from Ipswich to Maidstone by van for me, and wanted to be sure I was 100% happy with everything before he headed back.
Can't wait for Spring to arrive now so that I can ride my new pride and joy!

March 11, 2024
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Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

Excellent!

Buying a bike from 200 miles away is never easy, but The Team at Lings were excellent in answering all my queries open and honestly with a genuine appraisal of the bike backed up with photos and videos. Consideration to me travelling so far to collect the bike was given and the bike was exactly as described if not better. After a couple of days the bike was prepared very very well and is an incredible machine. Overall an excellent experience in dealing with Lings and I would happily travel again to buy my next bike from them

March 6, 2024
Unprompted review
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Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

I was recommended this Triumph dealer…

I was recommended this Triumph dealer by a family member.
The salesperson could answer all my questions.
Long story short, I walked out after placing an order for a brand new bike

February 19, 2024
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Reply from Lings - Suffolk Triumph

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

Great service… very quick to deal with…

Great service… very quick to deal with just a joy 🤩

February 26, 2024
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Reply from Lings - Suffolk Triumph

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

Great friendly service as usual

Great friendly service as usual, I wouldn't go anywhere else !!

February 22, 2024
Unprompted review
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Reply from Lings - Suffolk Triumph

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

Made to feel welcome

Made to feel welcome, listened to what I wanted,good range of products and very knowledgeable about them, all in all a very good dealership.

February 19, 2024
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Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!

Rated 5 out of 5 stars

Great price, good buying experience...

Leon has kept me informed, was friendly and enthusiastic. I purchased the Triumph at a great price, but the buying expeirence was top notch...

January 29, 2024
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Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!

Rated 5 out of 5 stars

First class service again from Lings…

First class service again from Lings Triumph Ipswich. Thank you again to Leon Manthorpe in sales for a worry free transition from the first bike he sold me two years ago to the new bike. Delivered to my door very good service.

January 26, 2024
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Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!

Rated 5 out of 5 stars

Great Experience

Leon was really patient, helpful & knowledgeable.

The whole experience was great as a newbie to biking, Leon took time to explain everything and made the whole process easy.

Highly recommend Lings Suffolk if you’re looking for a Bike and want great customer service.

January 15, 2024
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Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!

Rated 5 out of 5 stars

I recently bought a new Triumph from…

I recently bought a new Triumph from Lings Ipswich and couldn’t fault the service i received. Fraser was very knowledgeable and nothing was too much trouble. He kept in touch both before and after my purchase. Many thanks also to all those involved.

December 29, 2023
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Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!

Rated 5 out of 5 stars

The Decision to buy a New Motor-cycle.

I had not intended to buy a new motor-cycle but was
considering a secondhand machine at Easter. However,
the offer was too good to turn down. I was able to trade-in the old model and get a good discount on the
new motorcycle. One very minor criticism was the period between Christmas and New Year when I was unsure whether my Building Society 'Fast Payment' funds transfer had gone through. As it transpired Ling's
Accounts were closed anyway.

January 8, 2024
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Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!

Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with, always haply to help and gave me a good deal on a new bike

November 21, 2023
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Reply from Lings - Suffolk Triumph

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with, polite ,knowledgeable ,friendly thumbs up to Leon 👍👍

November 27, 2023
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Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!

Rated 5 out of 5 stars

Excellent service

Excellent service. Good communication and easy process.

November 6, 2023
Lings - Suffolk Triumph logo

Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!

Rated 5 out of 5 stars
Lings - Suffolk Triumph logo

Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!

Rated 5 out of 5 stars

Middle weight gem.

It's just fantastic to be welcomed into a dealership that all the staff are very knowledgeable and as excited about the products as I am, great team thank you all .hope to see you all out on the road.. 😉

October 30, 2023
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Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!

Rated 5 out of 5 stars

This is my second bike from lings

This is my second bike from lings, and quite frankly, both times it's been a great experience! Hence why I went back again! They are a lovely company with great staff and some awesome bikes! Thanks again Lings Ipswich I'm over the moon with my new bike!

October 24, 2023
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Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!

Rated 5 out of 5 stars

A very friendly helpful experience all…

A very friendly helpful experience all round, lovin my new bike!

October 24, 2023
Lings - Suffolk Triumph logo

Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!

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