After a long wait (3 months) I received my new bike and I am very pleased with it. The process to get it was very frustrating as dates for delivery kept changing and were very vague at best. Leon did... See more
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See what reviewers are saying
I purchased a used Tiger 900 from lings Suffolk Triumph in Ipswich I was looked after by Leon, and from start to finish nothing was to much trouble. His attention to detail was second to none. If f... See more
Company replied
The salesman (Charlie) and the whole team at Lings were polite, courteous, knowledgeable and very helpful. My bike appears to have been prepared beautifully, and with great care, and thus far I am... See more
Company replied
I had not intended to buy a new motor-cycle but was considering a secondhand machine at Easter. However, the offer was too good to turn down. I was able to trade-in the old model and get a good di... See more
Company replied
Company details
- Motorcycle Dealer
- Bicycle Store
- Motorcycle Equipment and Accessories Store
- Motorcycle Shop
- Triumph Motorcycle Dealer
- Used Motorcycle Dealer
Written by the company
Lings Powersports based in East Anglia - Main Dealers in the UK for Triumph, KTM, Husqvarna, GasGas, CFMOTO, ZEEHO & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.
Lings Powersports - Family owned & run since 1913.
Written by the company
- Trusted by our Customers and respected by our Competitors.
- Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.
Contact info
Suffolk Triumph, Bixley Drive, IP4 5TH, Ipswich, Suffolk, United Kingdom
- 01473272789
Rider-approved Motorcycle Dealer Group
4.7
Excellent
208 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service kept informed as…
Great customer service kept informed as soon as the bike was ready.
May 26, 2026
Reply from Lings - Suffolk Triumph
Thank you so much for the five-star review! We're thrilled to hear you enjoyed our customer service and felt well-informed throughout the process.
Enjoy your brand new Tracker 400—it's an incredible bike! Welcome to the Lings Suffolk Triumph family, and ride safe out there.
Reply from Lings - Suffolk Triumph
Hi Greg,
Thank you so much for the great review and for highly recommending us! We are thrilled to hear that you found the process easy and straightforward.
Congratulations on your new Speed Triple 1200, that is an absolute beast of a machine! We appreciate you choosing Suffolk Triumph, and we wish you many thrilling miles ahead.
After a long wait (3 months) I received…
After a long wait (3 months) I received my new bike and I am very pleased with it. The process to get it was very frustrating as dates for delivery kept changing and were very vague at best. Leon did his best but I don’t think the dealership was kept fully informed as to delays etc.
May 14, 2026
Reply from Lings - Suffolk Triumph
Thanks for sharing your review, John! The Tracker 400 is a fantastic bike and we're so glad you're happy with it. Big thanks from Leon and the rest of the Suffolk Triumph team for your support. We look forward to seeing you again when you pop in for your first service. Happy riding!
Triumph scrambler 400 xc
I recently purchased a Triumph Scrambler 400 XC from Lings Ipswich, and the entire experience was excellent from start to finish.
The team at Lings Ipswich were professional, knowledgeable, and genuinely helpful throughout the process. They took the time to answer all my questions and made sure I felt confident in my purchase without any pressure.
The bike itself is fantastic—exactly what I was hoping for—and it was presented in perfect condition. What really stood out, though, was the delivery service. It was smooth, well-organized, and right on time. The handover was thorough, and everything was clearly explained.
Overall, I’m very pleased with both the bike and the service I received. I wouldn’t hesitate to recommend Lings Ipswich to anyone considering their next motorcycle purchase.
April 4, 2026
Reply from Lings - Suffolk Triumph
Hi Rogerio,
Thank you for such a fantastic review! We’re delighted to hear that your experience with the team at Lings Triumph Suffolk was excellent from start to finish.
It’s great to know the team made you feel confident and supported throughout your purchase of your new Triumph Scrambler 400 XC, that’s exactly the experience we aim to deliver. We’re also really pleased the delivery and handover lived up to expectations and that the bike was presented perfectly.
Wishing you many miles of enjoyment on your Scrambler, and if you ever need anything, we’re always here to help. Thanks again for the recommendation—it really means a lot!
Quality Customer Care
The salesman (Charlie) and the whole team at Lings were polite, courteous, knowledgeable and very helpful.
My bike appears to have been prepared beautifully, and with great care, and thus far I am delighted with my new machine.
April 7, 2026
Reply from Lings - Suffolk Triumph
Thank you for the fantastic review, Johnathan!
We’re really pleased to hear you had such a positive experience with Charlie and the team at Lings Suffolk Triumph. Providing knowledgeable, helpful service and making sure every bike is prepared to the highest standard is exactly what we aim for, so it’s great to know that came across.
The Tiger 1200 Desert Edition is an incredible machine, we’re sure you’re going to have an amazing time on it!
If there’s anything you need going forward, don’t hesitate to get in touch.
Enjoy every mile and welcome to the Lings family!
Very happy with my purchase of a Triumph Daytona 660…
I recently bought a Triumph Daytona 660 from Lings, and their customer service was perfect, and also gave me a great deal on the bike. Leon the salesman was very knowledgeable and helpful.
Great experience all around.
March 24, 2026
Reply from Lings - Suffolk Triumph
Thank you for the fantastic review! We’re delighted to hear you had a perfect experience with us at Lings Suffolk Triumph.
Congratulations on your new Daytona 660 – an incredible choice! We’ll be sure to pass your kind words over to Leon, he’ll really appreciate it.
Enjoy every mile, and we look forward to seeing you again soon!
Great bike from great people
March 31, 2026
Reply from Lings - Suffolk Triumph
Thank you for the great review!
We’re really pleased to hear you’re happy with both the bike and the team – it means a lot to us.
Congratulations on your Ducati Monster 797+ – a fantastic choice! We hope you’re enjoying every ride.
We look forward to seeing you again soon.
Very happy customer
Excellent staff, great showroom, thorough test ride, no pressure, smooth sale all round. Feels good to back in the Triumph "family".
March 26, 2026
Reply from Lings - Suffolk Triumph
Thanks for the fantastic review, Michael!
We’re really pleased to hear you enjoyed the full experience — from the showroom and test ride through to a smooth, no-pressure sale. That’s exactly what we aim for.
Welcome back to the Triumph family — it’s great to have you with us again! Enjoy your new Tiger 900 Alpine Edition, it’s an incredible bike.
Wishing you many happy miles ahead, and we look forward to seeing you again soon!
Great service from Lings
I purchased a used Tiger 900 from lings Suffolk Triumph in Ipswich
I was looked after by Leon, and from start to finish nothing was to much trouble. His attention to detail was second to none. If fact all of the staff I came in contact with were very helpful and friendly.
Very pleased with the bike and service received would certainly recommend Lings to anyone looking for a new bike
March 16, 2026
Reply from Lings - Suffolk Triumph
Thanks for the fantastic review, Richard!
We’re really pleased to hear you felt well looked after from start to finish — Leon will be especially glad to hear your kind words. It’s great to know the whole team made a positive impression and delivered the level of service we strive for.
Enjoy your Tiger 900 Rally Pro — an incredible machine ready for any adventure! We really appreciate the recommendation and look forward to welcoming you back in the future.
Ride safe and enjoy every mile!
No pressure buying experience
Lings offered an excellent buying experience. At no point was there any hard sell, no pressure to buy accessories or finance products and fantastic post sales communications. This is the way to build customer advocacy and loyalty.
March 5, 2026
Reply from Lings - Suffolk Triumph
Thanks for the fantastic review, Duncan!
We’re really pleased to hear you enjoyed a relaxed, no-pressure buying experience — that’s exactly how it should be. It’s great to know the team delivered both during and after your purchase.
Enjoy your new Trident 660 — an awesome bike! We really appreciate your kind words and support, and we look forward to welcoming you back again in the future.
Ride safe and enjoy every mile!
Friendly and professional staff
Friendly and professional staff. My new bike purchase was made straightforward and a pleasurable experience. The only thing they failed to do was arrange some sunshine on the day I collected it!
March 14, 2026
Reply from Lings - Suffolk Triumph
Hi Gareth, thank you for the fantastic 5-star review! ⭐
We’re really pleased to hear the team made your new bike purchase straightforward and enjoyable.
As for the sunshine… we’re still working on that one! ☀️😅
Enjoy the new Trident 800 and thanks again for choosing Lings Suffolk Triumph — we hope to see you again soon.
Great experiance thanks to the Lings…
Great experiance thanks to the Lings Ipswich team.
March 12, 2026
Reply from Lings - Suffolk Triumph
Thank you for the 5-star review, Edwin! ⭐
We’re really pleased to hear you had a great experience with the team at Lings Suffolk Triumph.
Enjoy your new Speed 400, and we hope you have many fantastic miles ahead. Ride safe and we look forward to seeing you again soon!
Very happy with my bike, However!
Very happy with my bike.
Staff are very friendly and enthusiastic.
However, there is a total lack of professionalism. When you ask for someone to contact you, when something is supposed to be done, don't expect it to happen or if you ask for your MOT reminder to be corrected, so you don't get a reminder after it's due date. That doesn't happen either. Parts ordering is vague too.
It feels like the regular staff have gone sick and they've called in the Saturday kids In to run the place.
February 26, 2026
Happy with branch staff
Happy with branch staff, had a few hiccups that have been dealt with , bike itself had a few minor issues,but now i will deal with them myself, as this was partly my own fault for not examining the vehicle thoroughly,
thank you for sending the documents folder you promised.
March 9, 2026
Unprompted review
Reply from Lings - Suffolk Triumph
Thanks for the update, Marc. We're pleased to hear the team were able to help resolve the issues and that you were happy with the support from the branch. If there’s ever anything further we can assist with, please don’t hesitate to get in touch with the team. We appreciate your feedback.
Nice friendly and professional service.
January 28, 2026
Reply from Lings - Suffolk Triumph
Hi Elizabeth,
Thank you so much for your ⭐⭐⭐⭐⭐ review!
We’re delighted to hear you found the service “nice, friendly and professional” – that’s exactly the experience we aim to deliver at Suffolk Triumph.
Congratulations on your new Tiger 900 Alpine Edition – what an incredible bike! We hope you’re loving every mile on it already. If there’s anything you need, whether it’s accessories, servicing, or just a coffee, don't hesitate to visit!
Wishing you many amazing rides ahead!
Reply from Lings - Suffolk Triumph
Thank you for your 5-Star Review, Mr Gill!
We’re really pleased to hear you found the service helpful and prompt, and that your purchase of the Tiger Sport 660 was a smooth experience.
Enjoy the new bike, and thank you for choosing Suffolk Triumph, we really appreciate your support.
Purchased a bike from Lings December…
Purchased a bike from Lings December 2023 no problem's and was asked if I wanted to buy a extra years warranty which I declined because I couldn't afford the extra cost at that time but was told that I could purchase the extra years warranty when i was ready in the future so November 27th 2025 rings Lings up to extend warranty i was told they couldn't extend it, i had 4 or 5 catch up calls from Lings over the years with them saying no problem just give us a call when your ready to extend your warranty and we will sort it out for you .
I asked to speak to the manager who just fobbed me off when I was asking questions and then hung up on me when I said that I wasn't happy and was going to put my experience on their website.
Very unhappy with Lings which is a shame because everything was good before this happened.
November 27, 2025
Unprompted review
Great experience and easy process to go…
Great experience and easy process to go in and buy new bike. Very helpful and knowledgeable staff. I will be back when I want a touring bike!
December 8, 2025
Reply from Lings - Suffolk Triumph
Thanks for the great review, Terry ⭐️
We’re pleased to hear the process was easy and the team were helpful and knowledgeable.
We’ll look forward to helping you choose that touring bike when the time comes!
Really great customer service received…
Really great customer service received from Leon at Lings. Attended to all my questions of which there were several. Honestly very happy with the service and help provided and would highly recommend them.
December 15, 2025
Reply from Lings - Suffolk Triumph
Thank you for taking the time to leave such a great review. We’re really pleased to hear you received excellent customer service from Leon and that he was able to help with all your questions.
It’s great to know you’re very happy with the service provided, and we really appreciate your recommendation. I’ll be sure to pass your kind feedback on to Leon and the team.
Thanks again for choosing Lings Suffolk Triumph — we look forward to welcoming you back in the future.
Great dealer.
I first started talking to Leon about a year ago about a Trident 660 and he kept me updated. I finally purchased new Tribute last month after a long test ride. Unfortunately my speech is not perfect but it didn't cause Leon any problems.
October 27, 2025
Reply from Lings - Suffolk Triumph
Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!
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