Lings Reviews 2,733

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being polite, knowledgeable, and helpful, creating a pleasant and pressure-free buying experience. Many people highlight the exceptional service, noting the efficiency and ease of the process, from initial inquiries to delivery. Consumers are particularly impressed with the quality of the products, often describing their new bikes as beautifully prepared and running perfectly. However, some customers experienced issues with after-sales support, mentioning slow responses or a lack of communication regarding ongoing problems with their bikes. A few people also reported receiving bikes that were not as described, with various faults or a lack of preparation, leading to dissatisfaction and unexpected repairs.

What people talk about most

Staff

Consumers generally express high satisfaction with the staff, describing them as helpful, knowledgeable, and... See more

Service

People report positive experiences with service. Customers consistently praise the helpfulness and... See more

Product

Reviewers highlight positive aspects of product. Many customers express satisfaction with their new bikes,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and professionalism... See more

Delivery service

Customers generally express satisfaction with the delivery service, highlighting quick and on-time... See more

Based on these reviews

Rated 5 out of 5 stars

The salesperson was not pushy, but was informative and informed. He agreed to install a battery charger lead. The bike was presented in a good, clean condition. The salesperson went through the contr... See more

Company replied

Rated 5 out of 5 stars

The salesman (Charlie) and the whole team at Lings were polite, courteous, knowledgeable and very helpful. My bike appears to have been prepared beautifully, and with great care, and thus far I am... See more

Company replied

Rated 5 out of 5 stars

After doing my research on potential first big bikes, Triumph seemed to have what I was looking for. I called in to Lings Ipswich, whilst killing time waiting for someone, for a quick browse. CHARLI... See more

Company replied

Rated 5 out of 5 stars

The decision to move from a sports bike to a adventure was a difficult one.. Took me over a year to even enter the shop…. I was considering the Tiger, GS, Ducati and African. Harry at Lings Watton mad... See more

Company replied


Company details

  1. Motorcycle Dealer
  2. Bicycle Store
  3. Motorcycle Equipment and Accessories Store
  4. Motorcycle Shop
  5. Triumph Motorcycle Dealer
  6. Used Motorcycle Dealer

Written by the company

Lings Powersports based in East Anglia - Main Dealers in the UK for Triumph, KTM, Husqvarna, GasGas, CFMOTO, ZEEHO & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.

Lings Powersports - Family owned & run since 1913.

Written by the company

Trusted by our Customers and respected by our Competitors.
Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.

Contact info

Rider-approved Motorcycle Dealer Group

Browse our range of quality bikes backed by genuine Trustpilot reviews


4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 22% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Very helpful and informative staff

Very helpful and informative staff, delivery details were communicated well and executed flawlessly.
Great specification product at a fantastic price too.

January 19, 2026
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Reply from Lings

Hi Ian, thank you for the fantastic 5-star review ⭐️

We’re really glad to hear you found the team helpful and informative, and that the delivery process was smooth from start to finish – we always try to keep things clear and hassle-free.

It’s great to know you’re happy with the GHOST E-TERU B Advanced too – an excellent choice and amazing value for money. If you need any help, advice, or upgrades down the line, just let us know.

Thanks again for choosing Power2Cycle and enjoy the ride! 🚴‍♂️

Rated 5 out of 5 stars

Absolutely fantastic service.

Absolutely fantastic service.. Nothing was to much trouble..
Phil and Sid are two great guys,
I can't recommend Power 2 cycles enough.
Thank you for all your help.

February 2, 2026
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Reply from Lings

Hi Mark, thank you so much for the 5-star review ⭐️

We’re really pleased to hear you had such a great experience – Phil and Sid will love reading this. Nothing being too much trouble is exactly what we aim for.

We hope you’re loving your new Husqvarna Mountain Cross MC4 – a brilliant bit of kit. If you ever need anything at all, just give us a shout.

Thanks again for choosing Power2Cycle and for taking the time to recommend us. Happy riding! 🚴‍♂️

Rated 5 out of 5 stars

How a company should be

They gave me a great part exchange price on my motorcycle. They made purchasing a new motorcycle a very easy experiance. All staff have been extremely helpfull, even the after sales and service have been great. 100% recomend.

January 17, 2026
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Reply from Lings

Hi Shaun, thank you so much for taking the time to leave us a 5-Star Review.

We’re really pleased to hear you had such a positive experience with your part exchange and the purchase of your Norden 901 Expedition. It’s great to know the whole team, including aftersales and service, looked after you properly.

Enjoy the new bike, and thanks again for choosing Lings Harleston, we really appreciate the recommendation!

Rated 5 out of 5 stars

Helpful and prompt

Helpful and prompt

January 30, 2026
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Reply from Lings

Thank you for your 5-Star Review, Mr Gill!

We’re really pleased to hear you found the service helpful and prompt, and that your purchase of the Tiger Sport 660 was a smooth experience.

Enjoy the new bike, and thank you for choosing Suffolk Triumph, we really appreciate your support.

Rated 5 out of 5 stars

Fantastic service

Helpful advice on Monday morning, ordered bike at that time. Video of order progress, and ready for delivery on Thursday. Great service.

January 27, 2026
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Reply from Lings

Hi Brian,

Thanks so much for the 5⭐ review! We’re really pleased to hear you found the advice helpful and that everything moved quickly from order to delivery. Great to know the order progress video was useful too.

Enjoy your new Haibike AllTrail 7 – we hope it brings you plenty of miles of fun. If you need anything at all, just give us a shout.

Thanks again for choosing us!

Rated 5 out of 5 stars

It’s my third triumph from Lings in…

It’s my third triumph from Lings in Harleston always a pleasure to do business with them.

January 21, 2026
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Reply from Lings

Hi Chris,

Thanks so much for taking the time to leave us a review — and for choosing us for your third Triumph 🙌

It’s always a pleasure doing business with you, and we’re delighted to hear you’re enjoying your Tiger 900. Your continued support means a great deal to everyone here at Lings Powersports.

Wishing you many more miles of enjoyment, and we look forward to seeing you again soon.

Best regards,
The Lings Team

Rated 5 out of 5 stars

well impressed with TOP service

well impressed with service. from a phone call in the morning from essex to picking up my MC4 in the same afternoon at Norfolk. thank you all @ Lings.

also thank you Phil for organising a MC1 for the weekend pick up, cheers

January 6, 2026
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Reply from Lings

Hi Barrie,

Thanks so much for the 5-star review – we really appreciate it! Great to hear you were impressed with the service and that everything ran smoothly from the first call through to collecting your MC4 the same day.

We’ll be sure to pass your thanks on to Phil as well – he’ll be pleased to know the MC1 worked out perfectly for your weekend pickup.

Thanks again for choosing Power2Cycle and Lings, and enjoy the ride! 👍

Rated 5 out of 5 stars

As described good hand over sales team…

As described good hand over sales team good

January 20, 2026
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Reply from Lings

Hi David,

Thanks for taking the time to leave us a 5-star review. We’re pleased to hear everything was as described and that you were happy with the handover from our sales team.

Enjoy your FE 450 Heritage – a great choice – and we hope to see you again soon.

Rated 5 out of 5 stars

Staff very helpful always there to give…

Staff very helpful always there to give advice and help

January 15, 2026
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Reply from Lings

Thank you for the five-star review, Mr. Warren. We’re really pleased to hear you found the team helpful and supportive. Enjoy every ride on your Rocket 3, and don’t hesitate to pop in if you ever need advice or assistance 👍

Rated 5 out of 5 stars

Great company

Great company, part exchanged a bike no problems, great communication on the phone, Leon top bloke explained every thing in plain English would highly recommend.

January 15, 2026
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Reply from Lings

Thank you for the great five-star review, Michael. We’re delighted to hear your part exchange went smoothly and that communication was clear throughout. Leon will really appreciate the mention — he always makes sure everything is explained clearly and honestly. Enjoy your Tiger 900, and thanks again for the recommendation!

Rated 5 out of 5 stars

Haibike alltrail 7 2025

From the beginning, Power2cycle have been brilliant. Pre-sale advice, including emailing me a video showroom walk round, including my chosen bike. Fast delivery, on time. Amazing after sales, too 👏

December 31, 2025
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Reply from Lings

Thank you for the great 5-star review, Tony. We’re really pleased to hear you had such a positive experience from the initial advice right through to aftersales support. Enjoy your new ALLTRAIL 7, and thank you for choosing Power2Cycle — we’re always here if you need anything 👏

Rated 5 out of 5 stars

Just bought and part exchange a bike…

Just bought and part exchange a bike with Lings. Communication, price, delivery the whole service was 5* and beyond. Sam who i dealt with the whole way through was brilliant and will 100% be back when I look to change. Thank you to Lings and Sam

January 14, 2026
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Reply from Lings

Thank you for the fantastic 5-star review, Michael. We’re delighted to hear that everything from communication through to delivery exceeded your expectations. Sam will be thrilled to hear your kind words, and we’ll be sure to pass them on. Enjoy your new CFMOTO 650GT, and we look forward to welcoming you back when it’s time for your next change. Ride safe and thanks again for choosing Lings Powersports.

Rated 5 out of 5 stars

My dealing with Lings dealership in Watton.

I dealt with James Smith, a very pleasant young man who it was a pleasure to do business with.
The deal was done with little fuss and to my satisfaction.

January 13, 2026
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Reply from Lings

Thank you for the 5-star review, David. We’re really pleased to hear you had such a positive experience and that James made the process easy and enjoyable. We’ll be sure to pass on your kind words to him. We appreciate your custom and hope to welcome you back again soon.

Rated 5 out of 5 stars

Good service

Good service

January 13, 2026
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Reply from Lings

Thank you, David! We really appreciate the 5-star review and your kind words. Glad you were happy with the service 👍

Rated 4 out of 5 stars

Although the distance sale was aborted…

Although the distance sale was aborted Lings were very helpful and did not quibble about the re exchange.

December 27, 2025
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Reply from Lings

Hi Philip,
Thank you for your review — we’re glad you were happy with the support you received. We appreciate your feedback and hope to help again in the future.

Kind regards,
The Lings Team

Rated 5 out of 5 stars

Absolutely fabulous

Absolutely fabulous, Sid and Charley are amazing, I had many questions before I purchased the bike. I purchased the bike in October and was sent a video and they kept the bike until December. My son absolutely loves the bike, I would highly recommend this company.

November 3, 2025
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Reply from Lings

Hi Lorraine,

Thank you so much for taking the time to leave such a lovely review 😊
We’re absolutely delighted to hear that you had a great experience and that Sid and Charley were able to help answer all your questions. It was our pleasure to keep the bike with us until December and make sure everything was just right for you.

Most importantly, we’re thrilled to hear that your son absolutely loves his Husqvarna Hard Cross HC1 – that’s what it’s all about! Thank you again for the recommendation, it really does mean a lot to the whole team.

Best wishes,
The Power2Cycle Team

Rated 4 out of 5 stars

U only lost a star because

U only lost a star because, nobody mentioned the Thunderbox was uncoupled and being a Tard i had to use my Loaf.

January 9, 2026
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Reply from Lings

Hi Wayne,
Thank you for the 4-star review and for taking the time to share your feedback. We really appreciate it and will make sure we take this on board going forward.

Kind regards,
The Lings Team

Rated 5 out of 5 stars

All good so far

All good so far. Bike still to be delivered but sales first class.

December 29, 2025
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Reply from Lings

Thanks for the great feedback, William! 😊

We’re really pleased to hear you’ve had a first-class experience with the sales team so far. We’ll make sure everything goes just as smoothly with the delivery of your Tiger Sport 800, and we hope you enjoy every mile once it arrives.

If you need anything in the meantime, just let us know!

Rated 5 out of 5 stars

Friendliness

Friendliness, adaptability and willingness to help were appreciated.

December 24, 2025
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Reply from Lings

Thanks for your kind words, Paul! 😊

We’re really glad you appreciated the friendliness, flexibility, and support from the team.

Enjoy your Tiger 1200 – it’s a fantastic bike, and we wish you many great rides ahead. If you need anything at all, we’re always happy to help.

Rated 5 out of 5 stars

Great service provided by James at the…

Great service provided by James at the Watton store.

November 22, 2025
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Reply from Lings

Hi Ashley, thank you for the great review! We’re really pleased to hear you received great service from James.

We hope you’re enjoying your Tiger Sport 800 and wish you many happy miles ahead.

If you need anything in the future, we’re always here to help 👍

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