Lioncourt Homes Reviews 50

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendliness, and professionalism throughout the entire purchasing process. Consumers appreciate the dedication to quality and customer satisfaction evident in every aspect of the service. The location of the properties is also a highlight for many. People express satisfaction with the high quality of the homes, noting the excellent finishes and solid construction. Reviewers mention that any minor issues are resolved quickly and efficiently by the customer service team. The overall consensus is that the company provides a smooth and positive experience, making the often-stressful process of buying a home much easier and more enjoyable.

Based on these reviews

Rated 1 out of 5 stars

Do yourself a favour and don’t purchase a property from Lioncourt homes. Belfry homes will do you all a much better job ! The contractors that they have actually doing the work are abou... See more

Company replied

Rated 5 out of 5 stars

We have recently bought a Flat in Gloucester and we are totally satisfied with our Lioncourt Home. The build quality and design is excellent. Tracey in the Sales Team was brilliant. Professional, frie... See more

Rated 5 out of 5 stars

I couldn’t be more excited to move into my new home on the Lioncourt estate in Rushwick. The whole experience has been exceptional. I got an instant feeling from my first visit, and knew I wanted to... See more

Rated 5 out of 5 stars

Big shout out to Karen Webley in customer care. We had a fantastic customer journey buying our home with Lioncourt and the standard of finish has been amazing. We have had very few minor snags and the... See more


Company details

Written by the company

Lioncourt Homes is a 5 Star Quality Award Winning Home Builder, building new homes in desirable locations throughout Central England. We offer a wide range of properties from one bedroom apartments and starter homes to executive five bedroom detached homes, giving everyone a chance to own their dream home. With our latest range of homes, which are designed to provide aspirational living in well thought out accommodation and attractive looking developments, we have something for everyone.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

50 reviews

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Rated 5 out of 5 stars

Excellent experience

We had a great experience viewing the show home at The Croft.
The lovely Alice was extremely helpful and made the whole experience very pleasant.

We are still considering our future plans regarding our next home, but would highly recommend Lioncourt Homes as they certainly build quality homes.

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

Rushwick…

I visited the development in Rushwick as a first time buyer, Natalie was very friendly, and informative. She helped us understand the whole process, and made us feel more at ease about purchasing a home. The show homes are lovely, overall a very positive experience.

March 7, 2026
Unprompted review
Rated 4 out of 5 stars

The croft-Keresley

The Croft - Keresley.

ASK FOR JACK! Jack is an amazing sales advisor, not only that but a great person. Jack made us feel welcome and at ease throughout our whole experience. Jack was amazing taking the time to show both sides of our families around the plot, sitting down with us to explore the different opportunities we would have as new buyers.

It's unfortunate that the other sales advisor failed to meet this attitude and overall led to us falling out of love for the plot.

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

Priory Meadows- lovely estate

We recently purchased a house in Hempsted, Gloucester in which we moved into in mid December.
Throughout the experience we had great customer support from Tracy in the sales team, George the site manager and Simon from aftercare customer services. All of whom were nothing but professional and accommodating throughout the process.
We love our new home and even though there were a few minor issues they were dealt with swiftly and professionally.
Would highly recommend.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Well done Lioncourt Homes

We recently downsized to a Lioncourt home near Gloucester. From our first visit to their Sales office through to moving in, everyone was patient, pleasant and helpful, including helping deal with an issue in the chain during completion. That support has continued since we moved in, very good service.
BTW, the new house is lovely too.

January 30, 2026
Unprompted review
Rated 1 out of 5 stars

⭐ 1 Star

⭐ 1 Star
Westlands View – Clayton Road (Lioncourt Homes)
If you are considering using part exchange, I strongly advise avoiding this development.
We began the part exchange process with Lioncourt Homes and were told they would proceed with a valuation. Within 36 hours, before they had even provided the valuation, we were informed that our chosen plot had been reserved for someone else. The sales team tried to disguise this as an apology, claiming they were “too busy” to respond because they were reserving our plot for another buyer.
Despite presenting themselves as friendly and helpful, the experience revealed poor communication, no customer loyalty, and a generally unprofessional approach.
We were then offered the identical plot next door, but with furniture included, furniture we didn’t need, for an extra £35k. When I asked if it was possible to purchase the plot without the furniture (given we had already started the part exchange process), I was told I’d receive an answer the next day. There was no communication or update at all.
We opted for part exchange specifically to avoid the stress of chains and delays. Ironically, this experience has been just as stressful, if not more so, and extremely disappointing.
The only blessing is that, in hindsight, I’m grateful the sale didn’t go ahead. If this is their standard of service at the very beginning of the process, I dread to think what the rest of the journey would have been like.

February 14, 2026
Unprompted review
Lioncourt Homes logo

Reply from Lioncourt Homes

Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience did not meet expectations, particularly at what should be an exciting stage of the journey.

At Westlands View, reservations are made on a first-come, first-served basis for buyers who are in a position to proceed. While we had progressed your part-exchange enquiry to valuation stage, the plot was reserved by another customer during that time. We appreciate how disappointing and frustrating that must have felt, and we apologise for the upset caused.

We always aim to communicate clearly and transparently, and we’re sorry if this was not your experience. A member of the team has tried to contact you directly, as we would genuinely welcome the opportunity to discuss this further

Rated 5 out of 5 stars

Fantastic Lioncourt Homes

Purchased a new Lioncourt home in Ironbridge in November 2025. I cannot express how grateful we are to everyone at Lioncourt Homes, for their advice, support and absolutely fabulous service they have provided to us

The sales team of Olivia and Jenny have been so helpful and understanding, the site Managers Callum and Mark were outstanding and so helpful and went beyond for us, and the service team of Simon Bellinge and the other contractors were exceptional

As for Lioncourt Homes, they are quality built homes, great design and located perfectly for us, as Ironbridge is where we wanted to live.....

We have not regretted moving into our Lioncourt home, in fact I would recommend them and certainly consider them on your next home purchase

From start to finish, they have been brilliant
Thank you Lioncourt - James

February 4, 2026
Unprompted review
Lioncourt Homes logo

Reply from Lioncourt Homes

Thank you for your fantastic review. We’re delighted to hear how happy you are with your new home in Ironbridge and that the whole process was so positive.
Olivia, Jenny, Callum, Mark, Simon and the wider team will be thrilled with your feedback. Delivering great service and quality homes is incredibly important to us, so it’s wonderful to know we achieved that for you.
We really appreciate your recommendation and wish you many happy years in your Lioncourt home.

Rated 5 out of 5 stars

Lioncourt homes always 👌🏾

As a first-time buyer, I was unsure which developer to choose. Although I had several viewings booked, I decided to visit Lioncourt Homes property first—and from the moment I arrived, the surroundings felt like home. I was warmly welcomed by Alice, who was approachable, professional, and consistently prompt, providing exceptional service throughout the entire process.

The construction quality is solid and neatly finished. I also had the pleasure of meeting Jack(always smiling)😃 who was always friendly, professional, and helpful, and Ben, who carried out the home demonstration and patiently answered all of my questions.

I truly enjoyed my journey with Lioncourt Homes and would happily recommend them any day! 😉

January 30, 2026
Unprompted review
Lioncourt Homes logo

Reply from Lioncourt Homes

Thank you for your fantastic review and for choosing Lioncourt Homes for your first home!
We're delighted to hear that the development felt like home from the moment you arrived and that Alice provided such a warm and professional experience. Jack and Ben will also be thrilled to know their friendliness and support made a positive impact.
We’re incredibly proud of the quality of our homes and the service our team delivers, so your feedback means a great deal.
Thank you again for recommending us — we wish you every happiness in your new home!

Rated 5 out of 5 stars

The Green, Rushwick, Worcester

The whole purchasing 'journey' has been excellently managed by Natalie right from the very start, including coordinating the myriad of extras we asked for, and accommodating numerous visits to the house during the build. Her professional and friendly manner has been exemplary and reassured us at all stages ... thank you 😊

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Throughout our purchasing experience…

Throughout our purchasing experience with Lion Court, Natalie consistently demonstrated an exceptional level of professionalism, courtesy, and commitment. From our very first interaction, she ensured that we were fully informed and supported at every stage of the buying process, which made what can often be a stressful experience feel clear, manageable, and positive.

When we purchased our property at The Green, we were the only buyers on site at that time. Despite this, Natalie always made herself available and provided us with the time, attention, and reassurance we needed. She approached every meeting with patience and a genuine willingness to answer our questions, explain each stage of the process, and guide us through the various decisions involved in purchasing a new-build home.

One of the most valuable aspects of our experience was the access she facilitated throughout the construction phase. Natalie arranged for us to visit the property at several key points, allowing us to see the progress first-hand and gain confidence in the quality and care being put into the build. These opportunities to observe the development of our home were extremely reassuring and helped us feel fully engaged with the journey from start to finish.

Her communication was consistently clear, timely, and transparent. Whether it was providing updates, clarifying technical details, or coordinating with the site team, Natalie ensured that we always knew what to expect and what the next steps would be. Her proactive approach significantly reduced uncertainty and contributed greatly to the smooth progression of our purchase.

Overall, Natalie’s professionalism, dedication, and customer-focused approach made a meaningful difference to our buying experience. We are sincerely grateful for her support and would not hesitate to commend her for the outstanding service she provided throughout the entire process.

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

The Green, Rushwick

I couldn’t be more excited to move into my new home on the Lioncourt estate in Rushwick. The whole experience has been exceptional. I got an instant feeling from my first visit, and knew I wanted to purchase a house on the estate! I was really impressed with the build quality and fell in love with the open plan design of the poplar 2 bedroom home.
A huge shout out to Natalie, who has been the most amazing support throughout. Thank you for being so patient and welcoming! Nothing has ever been too much trouble. I would highly recommend Lioncourt homes.

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

The Green

Myself and my partner purchased a 3 bedroom house on the Lioncourt development in Rushwick and we couldn’t be happier with our experience.

From the first time walking into the sales office we had a really good feeling about the site and the quality of the build. Natalie from day one was extremely helpful and very thorough in every detail about the site and the properties for sale. She helped us design our home and always updated us on the process of the build.

We can’t thank Natalie and Lioncourt enough for giving us a great experience in a usually stressful time.

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

The Green Worcester - AMAZING!!!

I purchased a 2 bed house at The Green in Worcester and I was sceptical at first due to it being further from family but from the moment I visited the site and viewed the style of house in my budget I fell in love with it!

It was amazing being able to watch the house get built from a square on the ground to having all of my finishing touches put inside! Natalie was amazing throughout my purchase, she was always patient with me and willing to help whether it was contact professionals on my behalf or help me choose a bathroom tile. Natalie was always welcoming to me and my family making the area feel like home before I had moved in.

I couldn’t recommend lioncourt homes enough, everything has been amazing! Any issues I have had since moving in they have sent someone to look straight away and everyone on site is always so helpful.

My 2 bed home from lioncourt is perfect. It is the perfect size, perfect location and the finish on the home is fantastic. Thank you all so much for making it such a wonderful and enjoyable experience!

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

Big shout out to Karen Webley in…

Big shout out to Karen Webley in customer care. We had a fantastic customer journey buying our home with Lioncourt and the standard of finish has been amazing. We have had very few minor snags and the customer service experience has been so good and we can't thank Karen enough for all the help and speedy responses. Nothing has been too much trouble and we can't thank her enough.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Westlands View

I’ve recently purchased a 3 bedroom house in Westlands View development and so far I’ve had a great experience.
There was a very friendly and professional approach from the beginning to the end.
Shout out to Polly and Carol who were helping us through the process and helped with all enquiries.
Also Mark the site manager who clearly knows his stuff, is very approachable and helpful. They all went out of their way to help.
As expected with any new build property, there were minor snags which got resolved very promptly.
I’ve had a new build before but didn’t have the same sale and after sale experience. I love our new home.
The only thing which I’m not a fan of is the placement of EV charger as there is a post in the middle o 2 parking spaces which could have been placed elsewhere as we have to be very careful how we park and can’t fully enjoy the parking space.
Other than that, everything is great.

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

A great experience, highly recommended.

I am so pleased that I used Lioncourt Homes to purchase my home at their Abbey Grange development.

The staff I have encountered have all been incredibly helpful and determined to make sure I am happy with my home.

The development is small and attractive, with lots of nice details taken into consideration. The contractors were very helpful as the development was ongoing, and it was very easy to have issues rectified.

The site managers Mark and Chad were very approachable and helpful. They made sorting issues very easy.

Post completion of the site, Mary and Paul have been very helpful and efficient at answering queries.

It is natural for there to be snags with new builds. They are unavoidable, but the way a developer deals with them is very telling, and Lioncourt have not shied away from making small (emphasis on small, nothing mayor!) tweaks to ensure my home is the way it should be.

Although I have no intention of moving soon, I would absolutely use Lioncourt Homes again and have already recommended them numerous times.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible service at The Green

Completed our first home purchase via Lioncourt Homes at The Green, Rushwick and the process was incredibly simple with the guidance and patience of Natalie & Jack. Absolutely nothing was too much trouble and they worked hard to make sure we were in safe hands.

Being first time buyers we visited the home a lot of times and we never got the feeling we were being an inconvenience, which made the process even easier.

Thank you both. I would have no hesitation in recommending their services for any future home buyers.

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

A stressful time made easier by the sales negotiators

It was a big move for us after being in our previous house for 48 years. We came and visited loin court not sure if it was what we wanted .After a few visits we knew it was what we wanted . Jack showed us around ,every time we had a question he answered it with great knowledge and professionalism .Also lovely Natalie explained everything nothing was too much trouble for either of them . From 1 st visit to help with the choosing of the decor and appliances they both made the transition pleasant . Even the after care from Natalie as been helpful.Thank you both

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Heritage Walk Ironbridge Telford

The whole staff from the sales, builders, site managers, to the cleaners. This site is immaculate and very well run. All builders are friendly and respectful. Any issues are dealt with straightaway. I am very happy with the quality of my new home and the location.

June 27, 2025
Unprompted review

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