LisbonAirportTransfersTO Reviews 

257
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the easy booking process and excellent communication received throughout their journey. People frequently highlight the drivers' punctuality, who often waited patiently even with flight delays. Reviewers describe the drivers as professional, friendly, and very helpful, ensuring a smooth and stress-free transfer experience. The overall service is considered excellent, with many customers appreciating the seamless transitions from the airport to their accommodation. This consistent high standard and reliability for both outgoing and return trips led many to express their intention to use the service again and highly recommend it.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the excellent performance and... See more

Staff

Customers consistently note positive experiences with staff, highlighting drivers as professional, friendly,... See more

Location

Clients share ambiguous opinions on location, with some reporting smooth transitions from the airport to... See more

Delivery service

People report positive experiences with delivery service, highlighting drivers who are consistently on time... See more

Booking process

Customers had positive experiences with the booking process, finding it easy and professional. Reviewers also... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A taxi was waiting for us at the airport, even though a border police strike delayed us for over two hours. The driver waited patiently the entire time without any problems. For our return trip, we e... See more

Company replied

Rated 5 out of 5 stars

Front start to finish this experience has been top class. Booking online was really easy. Communication was great and pick up at Lisbon airport was perfect The van was new and very comfortable wit... See more

Company replied

Rated 5 out of 5 stars

Easy booking online. Received numerous confirmation emails following the booking and reminders. Was also given very clear instructions as to where to meet the driver. Driver was on time. I also... See more

Company replied

Rated 5 out of 5 stars

Excellent communication throughout… very professional and friendly.. seamless timing and confidence in the driver. Excellent value . Our pick up driving went to the wrong hotel but called to say he... See more

Company replied


Company details

  1. Taxi Service

Information provided by various external sources

Low cost transfers from Lisbon Airport. Private transfers from Lisbon Airport to City Centre, Cascais, Estoril, Sintra and all popular destinations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

257 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(257)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

The transfer was great

The transfer was great! Our driver was early and was extremely patient as we got all our baggage ready for the airport. He was friendly, and extremely helpful which was lovely as our transfer was so early in the morning. He left us really close to the terminal door and helped us with our bags. Thanks for everything, I'd definitely recommend!

May 31, 2024
Unprompted review
Rated 5 out of 5 stars

A fantastic transfer company!

Fabulous service!
Really accommodating, even when i booked the wrong dates they still came and picked us up within 15 minutes of me realising.
Top service, nice vehicles, great drivers, great coms.
couldnt recommend more highly!
used them as a return service.

May 7, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

We have used many transfercompany’s during our family trips (10pax) and so far they have been the best! The best value for the money: Driver was on time, helpful and in the car was seat for children. Our luggages fit well for the minibus.

April 15, 2024
Unprompted review
Rated 5 out of 5 stars

Our driver was prompt and courteous!

Our driver was prompt and courteous. He had interesting information to share about some of the landmarks we drove by on the way to the airport as well which we appreciated. Would definitely use this service again!

April 15, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Choice

This was our first trip to Lisbon and I reserved our transfer to and from the airport ahead of time. Both trips were efficient and quite pleasant. Will definitely recommend their services to any of my acquaintances traveling there.

April 1, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Driver arrived early and let me know he was waiting. Made it to airport earlier than expected. I was a bit worried as my pick up time was 02:30 for 5 am flight. Highly recommend.

March 26, 2024
Unprompted review
Rated 5 out of 5 stars

Book with confidence

For both the transfer from the airport to the hotel and the return some days later the drivers were exactly where it was said they would be and the booked time. The cars in both directions were clean, comfortable and new. The journeys were completed quickly, and excellent door to door service.

March 15, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, especially considering we were delayed and we had some lost baggage. Both drivers were communicative, very friendly and helpful. Would definitely recommend.

March 1, 2024
Unprompted review
LisbonAirportTransfersTO logo

Reply from LisbonAirportTransfersTO

Dear Sally,

Thank you very much for your feedback. KInd Regards, Luis Costa

Rated 5 out of 5 stars

Very reasonably priced friendly drivers…

Very reasonably priced friendly drivers and nice vehicles.
Arrived on time and kept in contact via email and what’s app

February 27, 2024
Unprompted review
LisbonAirportTransfersTO logo

Reply from LisbonAirportTransfersTO

Thank you very much for your reply. Is is a pleasure to receive such nice review. KInd Regards, Luis Costa

Rated 5 out of 5 stars

Exceptional Service

The driver arrived promptly and assisted me with my luggage. Very friendly and chatted all the way to the airport. Exceptional experience and I would recommend 100%. Thanks you.

February 4, 2024
Unprompted review
LisbonAirportTransfersTO logo

Reply from LisbonAirportTransfersTO

Dear Mr Walker, Thank you very much for your reply. Is is a pleasure to receive such nice review. KInd Regards, Luis Costa

Rated 5 out of 5 stars

Excellent service

Excellent service. Used this service twice for return transfer from airport to Cascais. Also on a trip from Cascais to Lisbon with a stop over. Always hassle free. Drivers very professional. Good value. Would highly recommend

January 19, 2024
Unprompted review
LisbonAirportTransfersTO logo

Reply from LisbonAirportTransfersTO

Thank you very much for your reply. Is is a pleasure to receive such nice review. KInd Regards, Luis Costa

Rated 5 out of 5 stars

Excellent service

We were met at the airport by our very friendly, helpful driver who took care to deliver us to our hotel after a very long day travelling and suggested things to see and do during our stay. Our return transfer driver arrived early but waited patiently while I finished sorting our baggage and was very cheerful and friendly on our drive back to the airport. I would definitely recommend this company.

November 3, 2023
Unprompted review
LisbonAirportTransfersTO logo

Reply from LisbonAirportTransfersTO

Dear Mrs.James,

Thank you so much for your review! We appreciate your lovely and sincere words. We work hard every day to meet expectations like yours.

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