LisbonAirportTransfersTO Reviews 248

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its exceptional quality, highlighting the professionalism and helpfulness of the staff. Many people appreciate the smooth booking process and the punctuality of the delivery service, often noting that drivers arrive early and wait patiently even with delays. However, some people were dissatisfied with the location, specifically mentioning issues with the Lisbon Airport experience, such as long queues at security and passport control. Conversely, a few other people also felt that the transfer service itself did not turn up as expected.

What people talk about most

Service

Clients share positive opinions on service, consistently praising its professionalism and reliability. Many... See more

Staff

People report positive experiences with staff, consistently praising drivers for their professionalism,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising the punctuality and... See more

Location

Consumers find location to be ambiguous. While some customers experienced slight delays at Lisbon Airport,... See more

Booking process

Customers had positive experiences with the booking process. Many found it easy to book and described it as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very friendly drivers. Safe driving , I would advise to collect clients so they arrive 3 hours before their flight time at Lisbon Airport, as the checking in and security and passports queues were e... See more

Company replied

Rated 5 out of 5 stars

There was a slight delay (10 minutes) at a very crowded Lisbon Airport but we were eventually met and taken to our Mercedes car which was driven by Christina; she proved to be an excellent driver and... See more

Company replied

Rated 5 out of 5 stars

A taxi was waiting for us at the airport, even though a border police strike delayed us for over two hours. The driver waited patiently the entire time without any problems. For our return trip, we e... See more

Company replied

Rated 5 out of 5 stars

We used Lisbon Airport Transfers for a transfer from Lisbon airport to Cascais. Was so easy to book and everything was so slick and professional. We were delayed on arrival but that was no problem wha... See more

Company replied


Company details

  1. Taxi Service

Information provided by various external sources

Low cost transfers from Lisbon Airport. Private transfers from Lisbon Airport to City Centre, Cascais, Estoril, Sintra and all popular destinations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

248 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

We booked this transfer service for our…

We booked this transfer service for our trip to Lisbon the service and drivers were brilliant on time and told us we’re to go for food and drinks and gave us a history lesson on there beautiful city we will definitely us them again on our return thank you

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

GOOD COMPANY

The tansfer went very well. The drivers arrived on time, the car was very clean, drivers speak English.I recommend it!!!!

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Top marks!

There was a slight delay (10 minutes) at a very crowded Lisbon Airport but we were eventually met and taken to our Mercedes car which was driven by Christina; she proved to be an excellent driver and a very charming lady all the way to Evora! I will use this service again!

April 20, 2026
Unprompted review
LisbonAirportTransfersTO logo

Reply from LisbonAirportTransfersTO

Dear Martin,
Thank you very much for your review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We are happy to inform you that we also provide accommodation, golf reservations, restaurants and all additional services for individuals or groups, as Algarserrra is now working as a Destination Management Company for Portugal. We will be happy to be of service in the near future and look forward to your next trip to Portugal!
Kindest regards,
Luís Costa

Rated 5 out of 5 stars

Very friendly drivers

Very friendly drivers. Safe driving ,
I would advise to collect clients so they arrive 3 hours before their flight time at Lisbon Airport, as the checking in and security and passports queues were extremely busy and travellers were running to the gate to get the flight in time. It’s because of the new biometrics checks for non EU passengers

April 12, 2026
Unprompted review
LisbonAirportTransfersTO logo

Reply from LisbonAirportTransfersTO

Dear Frances, thank you for the great review! We’re so happy you liked your experience and can’t wait to have you back on your next trip. Please also bear us in mind for hotel or golf reservations, as we have preferential rates.
Best regards,
Luís Costa

Rated 5 out of 5 stars

Excellent experience using Lisbon Transfers

Excellent experience using Lisbon Airport Services for our Airport transfer to and from Cascais. Our flight was delayed on arrival communication was great and our driver was waiting for us. Both our drivers on arrival and departure were professional and friendly and arrived promptly. We would definitely use their services again and highly recommend them for any transfer you may need.

April 12, 2026
Unprompted review
LisbonAirportTransfersTO logo

Reply from LisbonAirportTransfersTO

Dear Maria,
Thank you so much for your kind review! We’re really pleased to know you had a smooth and comfortable experience with our Lisbon Airport transfer service to and from Cascais. It’s great to hear that our communication and punctuality met your expectations, even with the flight delay.
We’ll be sure to pass your kind words on to our drivers—they’ll be very happy to hear them. We truly appreciate your recommendation and look forward to welcoming you again soon for another stress-free journey!
Best regards
Helena Carmo

Rated 5 out of 5 stars

Stress-Free Transfer – Perfect End to a Quick Weekend

Francisco provided an excellent, stress-free airport transfer experience, perfect after a quick weekend trip. He arrived on time, was friendly and professional, and spoke excellent English. During the drive, he shared insights about his beautiful country and recommended places to visit, which added a thoughtful personal touch.

The car was clean, very comfortable, and the drive was smooth. I felt completely safe with his driving, which made the experience even more relaxing.

Communication was outstanding, after booking, I received a confirmation text, a reminder the day before, and another message the day of the transfer. When he arrived at the hotel, he also sent a message to let me know, he had arrived.

This was one of the most organized and reliable transfers I’ve had while traveling. I would absolutely book again and highly recommend Francisco to anyone looking for a dependable, comfortable ride.

Mahalo, Francisco!

Aloha from your
Honokai Hale, Oahu, Hawaii Ohana 🤙🏽

April 5, 2026
Unprompted review
LisbonAirportTransfersTO logo

Reply from LisbonAirportTransfersTO

Dear DJDD
Thank you so much for your incredibly kind words! 😊 We’re truly happy to hear that you had such a smooth, comfortable, and stress-free experience with Francisco, and that the communication, punctuality, and personal touch made your journey even more enjoyable.

It’s wonderful to know you appreciated the local insights and felt safe and well taken care of throughout the ride. We will certainly share your feedback with Francisco—he will be very pleased to read it!
We hope to have the pleasure of welcoming you again in the future.
Kindest regards
Helena Carmo

Rated 5 out of 5 stars

Reliable service with very friendly…

Reliable service with very friendly drivers. Safe driving in comfortable cars. Would recommend!

April 4, 2026
Unprompted review
LisbonAirportTransfersTO logo

Reply from LisbonAirportTransfersTO

Dear Paula,
Thank you so much for your kind feedback! We’re delighted to hear you found our service reliable and our drivers friendly and professional. It’s great to know you felt safe and comfortable throughout your journey. We truly appreciate your recommendation and hope to welcome you again soon!
Kindest regards,
Helena Carmo

Rated 5 out of 5 stars

Excellent

Easy to book, excellent communication, friendly staff with clean and modern vehicles

March 21, 2026
Unprompted review
LisbonAirportTransfersTO logo

Reply from LisbonAirportTransfersTO

Dear Tom,
Thank you very much for your review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you and look forward to seeing you again in the future.
Kindest regards,
Luís Costa

Rated 5 out of 5 stars

Airport Transfer

I Have used Lisbon Airport Transfer TO on several occasions and always found them to be punctual and efficient with drivers incredibly helpful and polite.

February 5, 2026
Unprompted review
LisbonAirportTransfersTO logo

Reply from LisbonAirportTransfersTO

Dear Ian,
Thank you for taking the time to give us your valuable feedback.
We appreciate your generous rating on our staff / service and are happy to know that you enjoyed our service.
We hope to welcome you again soon.
Best regards,
Luís Costa

Rated 5 out of 5 stars

Easy to find driver and courteous.

Easy to find driver and courteous.

January 30, 2026
Unprompted review
LisbonAirportTransfersTO logo

Reply from LisbonAirportTransfersTO

Dear Allyn,
Thank you for your feedback! We’re glad to hear everything went smoothly and that you found our driver easily and appreciated the courteous service. We hope to welcome you again in the future!
Kindest regards
Luís Costa

Rated 5 out of 5 stars

Outstanding company - highly recommended

We booked return transfers from Lisbon Airport to Nazare and the service from this company was outstanding. The company texted to confirm details the day before each transfer which provided assurance everything was in hand. Upon arrival we followed the directions to check in where our name was displayed. 5 minutes after checking we were greeted and shown to our transfer - a lovely clean, spacious and new vehicle. Our drivers (Patrick and Fernando) were superb, highlighting points of interest on the route and ensuring we were comfortable. On the way out there we had to divert due to bad weather and Patrick explained why and apologised the transfer would be a little longer than planned. It was really reassuring that passenger safety was important. Our transfer arrived early on the way back and again, this was a completely smooth and pleasant journey right to the terminal.

I would recommend using this company to anyone and will certainly use them again in the future. They clearly care a great deal about providing excellent customer service and they certainly deliver that as well. An easy 5 star review!

January 23, 2026
Unprompted review
LisbonAirportTransfersTO logo

Reply from LisbonAirportTransfersTO

Dear Anon,
Thank you so much for your amazing and detailed review! We’re delighted to hear that your transfers between Lisbon Airport and Nazaré went so smoothly and that you felt well taken care of from start to finish.

It’s great to know our communication, punctuality, and check-in process gave you confidence, and that Patrick and Fernando helped make the journey comfortable and enjoyable—even with the necessary route adjustment due to weather. Passenger safety is always our top priority, so we truly appreciate your understanding.
We’ll be sure to share your kind words with the team. Thank you for your recommendation and trust—we look forward to welcoming you again in the future!
Best regards,
Helena Carmo

Rated 5 out of 5 stars

We used Lisbon Airport Transfers for a…

We used Lisbon Airport Transfers for a transfer from Lisbon airport to Cascais. Was so easy to book and everything was so slick and professional. We were delayed on arrival but that was no problem whatsoever and our pickup for the return journey was like clockwork. Very comfortable vehicles and nice drivers with great English. Absolute first class service and will definitely use again. Thank you.

January 2, 2026
Unprompted review
LisbonAirportTransfersTO logo

Reply from LisbonAirportTransfersTO

Dear Kevin,
Thank you very much for your wonderful feedback! We’re really pleased to know that both your arrival and return transfers from Lisbon Airport to Cascais were smooth, comfortable, and stress-free. It’s great to hear that our team was able to assist you efficiently, even with the initial delay, and that you found our drivers professional and friendly.
We truly appreciate your recommendation and kind words. It will be a pleasure to welcome you again in the future and provide you with the same first-class service!
Best regards,
Helena Carmo

Rated 5 out of 5 stars

Professional and organised

November 23, 2025
Unprompted review
LisbonAirportTransfersTO logo

Reply from LisbonAirportTransfersTO

Dear Mr. Colegrave,
Thank you for taking the time to give us your valuable feedback.
We appreciate your generous rating and are happy to know that you enjoyed our service.
We hope to welcome you again soon.
Best regards,
Luis Costa
CEO

Rated 4 out of 5 stars

Didn’t turn up!

Didn’t turn up!
Update post review the company got in contact to provide a response. They paid for my Bolt to the airport so I’m willing to forgive this failure, it happens!
Hopefully they learn lessons and the transfer from airport was good, so I’ve updated my review.

October 20, 2025
Unprompted review

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