LisbonAirportTransfersTO Reviews 252

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being excellent, professional, and reliable, with many highlighting the ease of booking and efficient communication throughout their journey. People frequently commend the drivers for their friendliness, helpfulness, and punctuality, often noting their excellent English and safe driving. The vehicles are described as comfortable and clean, contributing to a smooth and pleasant transfer experience, even when flights are delayed. However, some customers experienced slight delays at a very crowded Lisbon Airport, and one reviewer mentioned their transfer did not turn up, though this was later resolved.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the professionalism and reliability of... See more

Staff

Reviewers mention positive feedback about staff, consistently praising drivers for being friendly, helpful,... See more

Location

Customers consistently note ambiguous experiences with location, particularly regarding Lisbon Airport. While... See more

Delivery service

People report positive experiences with delivery service, highlighting the professionalism and punctuality of... See more

Booking process

Clients share positive opinions on the booking process, finding it easy and professional. Customers highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A taxi was waiting for us at the airport, even though a border police strike delayed us for over two hours. The driver waited patiently the entire time without any problems. For our return trip, we e... See more

Company replied

Rated 5 out of 5 stars

Very friendly drivers. Safe driving , I would advise to collect clients so they arrive 3 hours before their flight time at Lisbon Airport, as the checking in and security and passports queues were e... See more

Company replied

Rated 5 out of 5 stars

There was a slight delay (10 minutes) at a very crowded Lisbon Airport but we were eventually met and taken to our Mercedes car which was driven by Christina; she proved to be an excellent driver and... See more

Company replied

Rated 5 out of 5 stars

We used Lisbon Airport Transfers for a transfer from Lisbon airport to Cascais. Was so easy to book and everything was so slick and professional. We were delayed on arrival but that was no problem wha... See more

Company replied


Company details

  1. Taxi Service

Information provided by various external sources

Low cost transfers from Lisbon Airport. Private transfers from Lisbon Airport to City Centre, Cascais, Estoril, Sintra and all popular destinations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

252 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Didn’t turn up!

Didn’t turn up!
Update post review the company got in contact to provide a response. They paid for my Bolt to the airport so I’m willing to forgive this failure, it happens!
Hopefully they learn lessons and the transfer from airport was good, so I’ve updated my review.

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

We are so happy with the service

We are so happy with the service! Everything was so well organised, I was surprised that they replied to my email about our flight delay within less than 5 minutes. We haven’t waited a single minute at the airport, our driver Andréia welcomed us immediately. She was driving a Tesla which was very comfortable and she waited outside of our hotel until she made sure we were able to check in.
Absolutely recommend the service!

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

Good service

Good communication both outgoing and return trips. Driver waited at the airport despite a delay and the return driver turned up on time.

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service - on time, according to plan, friendly, efficient, professional. Will definitely use the service in future. Used service on 7 and 14 September 2025.

September 14, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent and dependable

Excellent service. Met at Lisbon airport, no delays. Same on pick up back to airport. Bang on time. Spotless vehicles. Lovely drivers. Highly recommend.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Arrived at Lisbon airport within…

Arrived at Lisbon airport within minutes collected by Daniels Bento and taken to our Hotel in Cascais, during the trip pointed out to us places of interest.
Daniels is a gentleman and a credit to your company

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Good Service and Cars

A taxi was waiting for us at the airport, even though a border police strike delayed us for over two hours. The driver waited patiently the entire time without any problems.
For our return trip, we easily changed our pickup time to an earlier slot to avoid any potential border police issues. The local call was simple and the customer service representative spoke English, which made the process very smooth.

August 13, 2025
Unprompted review
LisbonAirportTransfersTO logo

Reply from LisbonAirportTransfersTO

Thank you for the great review! We are very happy you liked your experience and can’t wait to have you back on your next trip.
Best regards,
Luis Costa
CEO

Rated 5 out of 5 stars

Fantastic service

Easy to book. Kept updated with pick ups . Very reasonably priced. On time . Very helpful and polite drivers. Definitely I would use again and recommend 💯.

August 16, 2025
Unprompted review

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