LisbonAirportTransfersTO Reviews 

257
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the easy booking process and excellent communication received throughout their journey. People frequently highlight the drivers' punctuality, who often waited patiently even with flight delays. Reviewers describe the drivers as professional, friendly, and very helpful, ensuring a smooth and stress-free transfer experience. The overall service is considered excellent, with many customers appreciating the seamless transitions from the airport to their accommodation. This consistent high standard and reliability for both outgoing and return trips led many to express their intention to use the service again and highly recommend it.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the excellent performance and... See more

Staff

Customers consistently note positive experiences with staff, highlighting drivers as professional, friendly,... See more

Location

Clients share ambiguous opinions on location, with some reporting smooth transitions from the airport to... See more

Delivery service

People report positive experiences with delivery service, highlighting drivers who are consistently on time... See more

Booking process

Customers had positive experiences with the booking process, finding it easy and professional. Reviewers also... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A taxi was waiting for us at the airport, even though a border police strike delayed us for over two hours. The driver waited patiently the entire time without any problems. For our return trip, we e... See more

Company replied

Rated 5 out of 5 stars

Front start to finish this experience has been top class. Booking online was really easy. Communication was great and pick up at Lisbon airport was perfect The van was new and very comfortable wit... See more

Company replied

Rated 5 out of 5 stars

Easy booking online. Received numerous confirmation emails following the booking and reminders. Was also given very clear instructions as to where to meet the driver. Driver was on time. I also... See more

Company replied

Rated 5 out of 5 stars

Excellent communication throughout… very professional and friendly.. seamless timing and confidence in the driver. Excellent value . Our pick up driving went to the wrong hotel but called to say he... See more

Company replied


Company details

  1. Taxi Service

Information provided by various external sources

Low cost transfers from Lisbon Airport. Private transfers from Lisbon Airport to City Centre, Cascais, Estoril, Sintra and all popular destinations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

257 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(257)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Then vs now

On previous occasions, my name was not on the 'meet up' board. This time it was and make it much easier for me. One of my bags was missing so the driver had to wait. Not a problem. It all went smoothly, the greeter was so helpful, my driver fantastic, the ride very smooth!

January 4, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely Brilliant Service

Absolutely brilliant service, clear instructions on the meeting point at Lisbon Airport, the young lady actually took us outside onto the airport approach to our driver & his vehicle who was extremely friendly and knowledgeable about the Lisbon area and the history of the capital.
So a thoroughly enjoyable and trouble free experience.
⭐️ ⭐️ ⭐️ ⭐️ ⭐️

October 18, 2024
Unprompted review
Rated 5 out of 5 stars

Eric arrived early for 06:15 pickup

Eric arrived early for a 6:15 a.m. pickup! He was efficient and helped us with our luggage. We made it to the Lisbon airport in record time. He left us at a spot that was close to our airline check-in. Great job!

September 25, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic

Both drivers, for each journey were wonderful. Pre pick up communication was clear. The drivers were warm, friendly and helpful. What a fabulous company, thank you 😊

July 14, 2024
Unprompted review
Rated 5 out of 5 stars

Super easy in all aspects

Super easy in all aspects. The instructions we received were exactly what happened. Easy to find the pick up place, the assistant called the driver then took us to the driver, who was really considerate and drove with care and attention. The return journey was the same driver who knew exactly where to come and arrived 15 minutes earlier than the requested time.

June 23, 2024
Unprompted review
Rated 5 out of 5 stars

Henrique was excellent! Would recommend.

Henrique picked us up and was punctual, professional and quite an ambassador for Portugal and city of Lisbon!
Return to airport was equally impressive with both professionalism and timely arrival.
5 star service for very fair rate.
Would suggest their service to all US citizens visiting Portugal.

June 7, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend 10/10

Communication was great by both our drivers as I was particularly worried as our flight was delayed but slick communication via WhatsApp reassured me. Also, the team via email were very responsive and helpful too. Would highly recommend this company ☺️

June 7, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Transport was for 4 adults 2 kids age 3&6 from Estoril to Lisbon airport.
Excellent service.easy to book online with immediate email confirmation.
Vehicle exactly as requested with 2 child seats.
English speaking driver was punctual and very friendly
Reasonably priced. Would definitely use again

June 8, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. We had to re-schedule our return pick-up time, which wasn’t a problem at all. Drivers were very happy & couldn’t be more helpful. Would highly recommend.

June 6, 2024
Unprompted review

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