I did the First pediatric course with the company yesterday with my friend, as an important prerequisite to my nanny job. We were both very satisfied with how simply things were explained and demonst... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Little Ones is an established London Nanny and Housekeeping agency. We have been specialising in the placement of bilingual and English-speaking Nannies, providing childcare solutions since 2005. We are the leaders in our field. We are proud to promote bilingualism and intercultural understanding through educating children with articulate bilingual and English speaking Childcare-givers. We understand the importance of language development in a child’s early years and we recruit candidates who share the same ethos. We understand that the roles of a Nanny, a Nanny-Housekeeper and a Housekeeper are very different. This is why our consultants are specialists both in the vocations and cultures of the people they place. We guarantee we can make the domestic recruitment process positive, personal and above all stress free.
Contact info
3 Hanson Street, W1W 6TB, London, United Kingdom
- 020 7183 0309
- enquiry@littleoneslondon.co.uk
- littleoneslondon.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
12 Hour Pediatrics OFSTED accredited
I recently attended the 12 Hour Pediatrics Ofsted accredited First AID through LittleOnesLondon.
The Course was delivered Intensively by an incredible facilitator, whom, I would comment was outstanding!
I would highly recommend this course to all professionals working within all environments related to children's health and wellness.
Had a amazing expiernces with Tori who…
Had a amazing expiernces with Tori who was incredibly helpful in explaining all the possibilities and procedures of being a babysitter at little one’s as well as taking me through the process step by step.
Great experience
Really friendly, professional and helpful people. As soon as I registered with them, Rocio keeps posting me new job offers and tries to connect with lovely families.
I'm still in the process of finding a right position but I know I'm in good hands:).
I highly recommend their services!
Very awful service!
Very disappointed with the service provided by this agency. I made it clear from the start that I urgently needed my DBS to be processed, and the person in charge of my case was fully aware of this. After waiting a whole week without receiving any solution or update, today she wrote to me just to say that she has gone on holiday. I find this completely unprofessional and irresponsible, especially when dealing with such an important requirement for those of us working in childcare. I would not recommend this agency if you are looking for seriousness and reliability

Reply from Little Ones London
A wonderful agency
A wonderful agency to work with,professional, supportive, and always clear in communication. They truly value both families and nannies.
Do not trust this agency
Do not trust this agency! They fail to do any real diligence on candidates and are just a postbox for people that you can find yourself on the internet - look at the large number of bad reviews.
They sourced a nanny for us that has had no vaccinations (including for measles) with a household with a new born and an immunocompromised person, wouldn’t pay tax, wouldn’t sign an appropriate contract and was generally not fit for purpose. They refused to reimburse me for the (very large) finder’s fee they charged me. Legal action is being commenced and the company seems no have no regard for their contractual obligations. I am spreading the word about this agency.
AVOID THIS AGENCY AT ALL COSTS.

Reply from Little Ones London
BE AWARE!
I’m extremely disappointed and disturbed by my experience with Little Once. The agency provided two nannies, both of whom raised serious concerns that no parent should ever have to face.
The first nanny’s conduct at home led me to question her trustworthiness, and I had no choice but to end the arrangement. What followed was even more alarming: the second nanny displayed behavior toward my children that I found both verbally and physically inappropriate. This was not only unacceptable—it was deeply distressing.
What shocks me most is the apparent lack of proper vetting and judgment in selecting individuals for such a critical role. These are people entrusted with the care of children, and the agency’s decisions put my family at risk.
I would strongly urge other parents to exercise extreme caution before engaging with Little Once. My experience has left me shaken, and I hope no other family has to go through what we did.

Reply from Little Ones London
I attended a paediatric first aid…
I attended a paediatric first aid training and Gary Currier the Trainer was excellent!
The training was very thorough anf easy to undetstand .
I thoroughly recommend Gary as a Trainer!
5 Stars
I enjoyed the course very much
I enjoyed the course very much, and I feel much more comfortable in dealing with First Aid matters, should they arise. There are so many things that we think we know but, truly, some of them are just incorrect assumptions and the majority of us would not know what to do when these unfortunate circumstances really happen. Gary is great, experienced and very professional. However, I would improve the location of the course: too noisy and very small.

Reply from Little Ones London
Very helpful and professional ♥️
Very helpful and professional Matthew
⭐🌟🌟🌟🌟
Good service
Thank you very much to Miss Shanice in Little Ones Agency,she recently managed one week trial the house,I really want to work.Looking forward to start.I also know her while she was working in Guardian Carers who found me temprorary jobs that I preferred.She did not give up on me, I behaved wrong towards her.She is kind,warm,helpful,easy to talk.Thank you very much to Miss Shanice
Little Ones UK, Nanny job in France
Excellent service, wonderful placement. I am so grateful for Little Ones agency for helping me find employment. The agencies team, Laurane was professionally responsible and supportive throughout the entire process. She took time to understand my preferences and matched me with a family to fit my needs. She was helpful in preparing me for interview’s with help and guidance in the nanny industry. She also facilitated communication with a family and insured a smooth placement process. What a real great pleasure to work with.
I had a great experience with this agency
I had a great experience with this agency in securing a job with a lovely family. I also had a very positive experience with Anthony Green, who was supportive and kind throughout the process of helping me find the right position. I highly recommend their services.
I met Lukasz and he is very helpful and…
I met Lukasz and he is very helpful and very respectful and he was the one who guided me and really helped me in order to find a better employer and suitable employer for me. Lukasz is consistent and very professional and he is really nice and he has done a good job. Thanks to Lukasz for helping me a lot and for guiding me with the interviews and he's the best.
Don't get your hopes up, it's a waste of time.
The agent working with me Anthony Green is so unresponsive and inadequate at communicating. I have made it clear from the start that I am looking for a full time role, we did apply for some positions suitable for me but there are no responses for weeks. I had to remind him all the time that I am still waiting for any update or any job offers and it's just an endless, 'sorry no update' or 'I'll have to catch up to that'. Then as I keep on pushing him to find any position he keeps on showing me part time positions totalling only 10 hours per week! I keep on saying that I need a full time role because who can live off of part time? He keeps on saying 'it won't hurt to apply'. I just agreed and said that if I take on a part time role, then I need at least 2-3 at the same time to make up the full time hours I need. He finally got me into an interview and sent me a confirmation. When I went to this client's home, the client didn't even seem to know that there was a scheduled interview that day. How is that possible? I contacted Anthony and didn't get a response until at least a week, saying that he was on holiday. Until now he still hadn't given me anything useful. Not only that, whenever I search online on Indeed, there are loads of job position from Little Ones those are suitable for me and is only around my area, despite Anthony saying 'there's not much jobs around'. What a waste of time.

Reply from Little Ones London
My experience was definitely, Brilliant!!!
My experience was very good. The way the classes were taught, both theoretical and practical, was truly meaningful to me! Especially the excellent professors who teach with complete naturalness and charisma, which makes learning easier! For that, I thank them!
Was a wonderful experience
Was a wonderful experience , The course was dynamic and interesting, Adriana teacher is great when she explained the subject and during the practices , thank you ☺️
If I could give a zero rating I would
If I could give a zero rating I would.
I was told I would be on a weekly whatsapp/mail shot of new and current jobs but nothing was/is being sent through. The consultant Laurane is very very unresponsive which is so unprofessional. It's annoying that I'm going to have to start the registration process with another agency and that people will have to take time out of their busy day to give references again.

Reply from Little Ones London
My experience was really good.I had an…
My experience was really good.I had an amazing time with them and everything was scheduled properly.
Thank you very much
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







